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Hotel Neo Gubeng - Surabaya by ASTON

3.0 star property
Comfortable hotel near Tunjungan Plaza

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Neo Gubeng - Surabaya by ASTON

Photo gallery for Hotel Neo Gubeng - Surabaya by ASTON

Standard Room
Front of property - evening/night
Breakfast area
Lobby
Standard Room | Bathroom

Overview of Hotel Neo Gubeng - Surabaya by ASTON

8.2

Very good

Popular amenities

  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • Air conditioningAir conditioningAir conditioning

Check out the area

Jl. Jawa No.17-19, Surabaya, 60281
  • Popular LocationSubmarine Monument17 min walk
  • Popular LocationSurabaya Plaza Shopping Mall18 min walk
  • Popular LocationTunjungan Plaza3 min drive
  • AirportSurabaya (SUB-Juanda)38 min drive
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Room options

Superior Room

cleanliness

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Desk
In-room safe
Laptop workspace
Daily housekeeping
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Standard Room

cleanliness

Highlights

Air conditioning
LED TV
Private bathroom
Cable channels
Desk
In-room safe
Laptop workspace
Daily housekeeping
  • 183 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Surabaya

Located in Surabaya, Hotel Neo Gubeng - Surabaya by ASTON is in the city center. Grahadi and House of Sampoerna are local landmarks, and some of the area's attractions include Taman Hiburan Rakyat and Surabaya Zoo. Looking to enjoy an event or a game while in town? See what's happening at Gelora 10 November Stadium or Lapangan Thor Stadium.

What's nearby

  • Submarine Monument - 17 min walk
  • Surabaya Plaza Shopping Mall - 18 min walk
  • Grand City Surabaya - 20 min walk
  • Tunjungan Plaza - 3 min drive
  • Surabaya Zoo - 5 min drive

Getting around

  • Margorejo Station - 6 min drive
  • Surabaya Gubeng Station - 16 min walk
  • Surabaya (SUB-Juanda) - 37 min drive

Restaurants

  • Starbucks - 4 min walk
  • Seventeen Skyview Resto & Lounge - 5 min walk
  • Urban Latte - 5 min walk
  • Boncafé - 3 min walk
  • Joybox - 3 min walk

About this property

Hotel Neo Gubeng - Surabaya by ASTON

Hotel located in Gubeng
Close to Tunjungan Plaza, Hotel Neo Gubeng - Surabaya by ASTON provides amenities like dry cleaning/laundry services and a restaurant. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • A roundtrip airport shuttle (surcharge), meeting rooms, and concierge services
  • A computer station, a 24-hour front desk, and luggage storage
  • A front-desk safe and an elevator
Room features
All 58 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LED TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A restaurant

Restaurants on site

  • Coffeeology

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service

Business services

  • Computer station
  • Meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Neo Gubeng Surabaya Hotel
Neo Gubeng Hotel
Neo Gubeng Surabaya
Neo Gubeng
Hotel NEO Gubeng - Surabaya Java
Hotel NEO Gubeng Surabaya Java
Neo Gubeng Surabaya
Neo Gubeng Surabaya By Aston
Hotel Neo Gubeng - Surabaya by ASTON Hotel
Hotel Neo Gubeng - Surabaya by ASTON Surabaya
Hotel Neo Gubeng - Surabaya by ASTON Hotel Surabaya

Frequently asked questions

Is Hotel Neo Gubeng - Surabaya by ASTON pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Neo Gubeng - Surabaya by ASTON?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at Hotel Neo Gubeng - Surabaya by ASTON on Mar 30, 2024 start from CA $30.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Neo Gubeng - Surabaya by ASTON?

Hotel Neo Gubeng - Surabaya by ASTON doesn't offer parking.

What time is check-in at Hotel Neo Gubeng - Surabaya by ASTON?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Neo Gubeng - Surabaya by ASTON?

Check-out is at noon.

Does Hotel Neo Gubeng - Surabaya by ASTON provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Neo Gubeng - Surabaya by ASTON located?

Located in Gubeng, this hotel is within 1 mi (2 km) of Sharp Bamboo Monument, Submarine Monument, and Surabaya Plaza Shopping Mall. Grand City Surabaya and Balai Pemuda are also within 1 mi (2 km). Surabaya Gubeng Station is 16 minutes by foot.

Hotel Neo Gubeng - Surabaya by ASTON Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 22 out of 66 reviews" "
Rating 8 - Good. 30 out of 66 reviews" "
Rating 6 - Okay. 13 out of 66 reviews" "
Rating 4 - Poor. 0 out of 66 reviews" "
Rating 2 - Terrible. 1 out of 66 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

5.8/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service
After staying at another Neo hotel recently, i was disappointed with this property. The room is pretty run down, definitely in need of an update. The toilet seat was broken. There was this internittent pumping sound every 45 secs or so, coming from the rooftop or an adjacent room, it was annoying but not bad enough that i couldn't fall asleep. It did however had good hot water flow. The staff were friendly. The area was really quiet.
Stayed 3 nights in Dec 2023

10/10 Excellent

Kuwat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Li, Singapore

Travelled with family
Liked: Staff & service, property conditions & facilities
Modern setup hotel. The breakfast menu changes every day. The location is not far from TP mall. Staffs are polite and responsive. We choose this hotel because has a good experience with the same chain hotel in Jakarta.
Stayed 5 nights in Nov 2019

8/10 Good

Yuni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Great stay. Wasn't expecting a spacious room n bathroom. Comfy room too.
Stayed 1 night in Nov 2019

6/10 Okay

Steven, Surabaya

Business traveller
Like breakfast enough food, did not like one way location street and no karaoke.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
+ Spacious room. + Coffee maker. + Nice staff - A/C less cold. - water shower is not hot at night
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 6 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019