Convenient location; hotel staff were friendly during our brief interactions.
Room was nicely furnished, except for the bathroom door which came without a lock. At least it had frosted glass instead of clear glass, which some other reviewers mentioned (we stayed in room Splendid, not Groovy).
Bed was comfortable, and we had a great view of the city at the 17th floor.
Our room was at the corner, which might have affected Wi-Fi reception. Once we went to the lift lobby, Wi-Fi worked all right.
Complimentary welcome drinks and mineral bottle water provided in room.
Room is not very big, but still all right for the good value price we paid.
Able to walk to Tunjungan Plaza shopping mall in 5-10 mins, which was why we chose this hotel.
Overall, satisfied with our stay.