Title: Movenpick Surabaya City - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=3294&destination=Surabaya%2C+East+Java%2C+Indonesia&selected=36799814&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Movenpick Surabaya City Movenpick Surabaya City combines luxury with family-friendly amenities, offering an outdoor entertainment area, children's pool, and convenient concierge services ## Photo gallery for Movenpick Surabaya City ![Outdoor pool - Movenpick Surabaya City (Surabaya)](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/363881e4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Daily buffet breakfast (IDR 218000 per person) - Movenpick Surabaya City (Surabaya)](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/95a756e1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite, 1 King Bed - Movenpick Surabaya City (Surabaya)](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/b9236151.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Movenpick Surabaya City (Surabaya)](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/f5b38d0a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Movenpick Surabaya City (Surabaya)](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/19917880.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Surabaya Zoo and Town Square, Movenpick Surabaya City is a perfect family retreat. Enjoy the outdoor pool, kids' pool, or onsite spa. Patita Restaurant serves meals all day, and the café offers refreshments for shoppers in the onsite mall. ## Reviews 8.4 Very good ## Popular amenities - Pool - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=36799814&PinnedHotelID=36799814&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-23&endDate=2026-03-24&selected=36799814&PinnedHotelID=36799814&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=36799814&PinnedHotelID=36799814&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=36799814&PinnedHotelID=36799814&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=36799814&PinnedHotelID=36799814&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=36799814&PinnedHotelID=36799814&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=36799814&PinnedHotelID=36799814&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=36799814&PinnedHotelID=36799814&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Deluxe Double Room, 1 Double Bed, City View ![Deluxe Double Room, 1 Double Bed, City View](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/3054dada.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Double Bed, City View - City view - 388 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Deluxe Room, 2 Twin Beds, City View ![Deluxe Room, 2 Single Beds, City View](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/122d031f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Twin Beds, City View - City view - 388 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds ### View all photos for Superior Double Room, 1 Double Bed ![Superior Double Room, 1 Double Bed](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/fe7fd8c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 Double Bed 10.0 Exceptional 2 reviews - City view - 355 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Superior Room, 2 Twin Beds ![Superior Room, 2 Single Beds](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/1d2d9e8f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds - City view - 355 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds ### View all photos for Deluxe Suite, 1 King Bed ![Deluxe Suite, 1 King Bed](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/a42757fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, 1 King Bed - Sleeps 3 - 1 King Bed ### View all photos for Executive Room, 1 King Bed, City View ![Premium bedding, in-room safe, individually decorated](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/ab0e62ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, City View - Sleeps 3 - 1 King Bed ### View all photos for Executive Suite, 1 King Bed ![Executive Suite, 1 King Bed](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/1fa270c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed - Sleeps 3 - 1 King Bed ### View all photos for Presidential Suite, 1 King Bed ![Presidential Suite, 1 King Bed](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/b9236151.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Grand-Mercure-Surabaya.h36799814.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Grand-Mercure-Surabaya.h36799814.Hotel-Information) ## About the area Located in Surabaya, Movenpick Surabaya City is in a shopping district and near the airport. Travelers who have shopping on the agenda can visit Royal Plaza Surabaya and Surabaya Town Square. Tunjungan Plaza and Grand City Surabaya are two other places to visit that come recommended. [Visit our Surabaya travel guide](https://www.expedia.ca/Surabaya.dx3294) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.31427%2C112.73492&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=X98TaGnXGGAIrZqiXQ-qpZgIpDc=) JL AHMAD YANI NO 71, MARGOREJO, Surabaya, 60250 ### What's nearby - Royal Plaza Surabaya 6 min walk \- 0.5 km - Universitas Islam Negeri Sunan Ampel Surabaya 9 min walk \- 0.8 km - Surabaya Zoo 3 min drive \- 2.4 km - Mpu Tantular Museum 4 min drive \- 2.4 km - Monument Of Suroboyo 4 min drive \- 2.4 km ### Getting around - Margorejo Station 6 min walk - Surabaya Gubeng Station 19 min drive - Surabaya (SUB-Juanda) 27 min drive ### Restaurants - Piero Mexican Restaurant 3 min walk - Richeese Factory 2 min walk - Halal Boss 4 min walk - A&W 4 min walk - Patita 1 min walk ## About this property ### Movenpick Surabaya City Luxury family-friendly hotel near Royal Plaza Surabaya Located close to Surabaya Town Square, Movenpick Surabaya City provides a shopping mall on site, a coffee shop/cafe, and a garden. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at Patita Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and an outdoor entertainment area. You'll also enjoy perks such as: - An outdoor pool and a children's pool - Free self parking and valet parking - Buffet breakfast (surcharge), an elevator, and a 24-hour front desk - ATM/banking services, a porter/bellhop, and coffee/tea in the lobby Room features All 243 individually furnished rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces. Other conveniences in all rooms include: - Highchairs and free infant beds - Recycling, LED light bulbs, and eco-friendly cleaning products - Rainfall showers, eco-friendly toiletries, and bidets - 55-inch Smart TVs with cable channels - Free tea bags/instant coffee, electric kettles, and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/0a8d8781.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Doubletree By Hilton Surabaya Surabaya Center - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 137 reviews CA $76 CA $92 total includes taxes & fees Mar 26 - Mar 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=39916323&PinnedHotelID=39916323&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop bar, alfresco dining, open daily](https://images.trvl-media.com/lodging/41000000/40150000/40144900/40144880/d0891894.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Surabaya, Pakuwon Indah Surabaya - Pool - Kids pool - Parking included - Free WiFi 9.6 Exceptional 214 reviews CA $101 CA $123 total includes taxes & fees Mar 27 - Mar 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=40144880&PinnedHotelID=40144880&HadPinnedHotel=true®ionId=-1&adults=2) ![Premier Suite | Bathroom](https://images.trvl-media.com/lodging/14000000/13350000/13343300/13343300/520737e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swiss-Belinn Tunjungan Surabaya Surabaya Center - Pool - Spa - Kids pool - Parking included 8.6 Excellent 191 reviews CA $47 CA $58 total includes taxes & fees Mar 29 - Mar 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=13343300&PinnedHotelID=13343300&HadPinnedHotel=true®ionId=-1&adults=2) ![4 restaurants, breakfast, lunch, dinner served; Japanese cuisine](https://images.trvl-media.com/lodging/1000000/30000/21300/21223/4eadf73f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bumi Surabaya City Resort Surabaya Center - Pool - Hot tub - Spa - Parking included 9.2 Wonderful 191 reviews CA $64 CA $79 total includes taxes & fees Mar 31 - Apr 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=21223&PinnedHotelID=21223&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge, pool views, open daily](https://images.trvl-media.com/lodging/16000000/15630000/15622900/15622804/79de81bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Surabaya, Tunjungan Plaza Surabaya Center - Pool - Kids pool - Parking included - Free WiFi 9.4 Exceptional 297 reviews CA $97 CA $118 total includes taxes & fees Mar 26 - Mar 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=15622804&PinnedHotelID=15622804&HadPinnedHotel=true®ionId=-1&adults=2) ![Gazebo](https://images.trvl-media.com/lodging/1000000/30000/28600/28546/21cdbf3c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Surabaya Hotel and Towers Surabaya Center - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 352 reviews CA $117 CA $141 total includes taxes & fees Mar 26 - Mar 27 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=28546&PinnedHotelID=28546&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/117000000/116830000/116821600/116821507/fb1687cd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Surabaya Pakuwon City Surabaya - Pool - Parking included - Free WiFi - Restaurant 9.6 Exceptional 5 reviews CA $61 CA $74 total includes taxes & fees Mar 24 - Mar 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=116821507&PinnedHotelID=116821507&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/10000000/9830000/9827700/9827641/7650ea14.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ascott Waterplace Surabaya Surabaya - Pool - Kitchen - Washer - Parking included 8.6 Excellent 99 reviews CA $95 CA $115 total includes taxes & fees Mar 30 - Mar 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=9827641&PinnedHotelID=9827641&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior entrance](https://images.trvl-media.com/lodging/9000000/8420000/8411500/8411449/7de0e476.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Surabaya City Centre Surabaya Center - Pool - Spa - Parking included - Restaurant 8.4 Very good 118 reviews CA $64 CA $77 total includes taxes & fees Mar 24 - Mar 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=8411449&PinnedHotelID=8411449&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/17000000/16440000/16438200/16438122/ea7f221b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield by Marriott Surabaya Surabaya - Pool - Spa - Kids pool - Parking included 8.6 Excellent 182 reviews CA $51 CA $61 total includes taxes & fees Mar 24 - Mar 25 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-24&endDate=2026-03-25&selected=16438122&PinnedHotelID=16438122&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=36799814&PinnedHotelID=36799814&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=36799814,39916323,40144880,13343300,21223) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free valet parking on site ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 218,000 for adults and IDR 109,000 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Patita Restaurant ### Things to do - Children's pool - Full-service spa - Health club - Outdoor pool - Sauna - Shopping mall ### Family friendly - Children's pool - High chair - In-room crib - Laundry facilities - Outdoor pool - Pool gate - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - 9 meeting rooms ### Outdoors - Garden - Outdoor entertainment area - Vegetable garden ### Full-service spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible path to elevator ### More - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local artist showcase - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Free crib - Pillow menu - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Bidet - Free toiletries - Hair dryer - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 55-inch smart TV with cable channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Restaurant dining guides - Tea bags/instant coffee ### More - Air conditioning - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: noon Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Minimum check-in age: 17 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for IDR 423500.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: IDR 500000 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately IDR 218000 for adults and IDR 109000 for children - Early check-in is available for a fee (subject to availability) - Rollaway bed fee: IDR 423500.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Cashless transactions are available This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) ### We should mention Pool access available from 6:00 AM to 8:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision ### Property is also known as Grand Mercure Surabaya Hotel SURABAYA Grand Mercure Surabaya Hotel Grand Mercure Surabaya SURABAYA Mercure Surabaya Surabaya Grand Mercure Surabaya Movenpick Surabaya City Hotel Movenpick Surabaya City Surabaya Movenpick Surabaya City Hotel Surabaya ## Frequently asked questions ### Does Movenpick Surabaya City have a pool? ### How much does it cost to stay at Movenpick Surabaya City? ### Is Movenpick Surabaya City pet-friendly? ### How much is parking? ### What time is check-in at Movenpick Surabaya City? ### What time is check-out at Movenpick Surabaya City? ### Where is Movenpick Surabaya City located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Movenpick Surabaya City Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.8 Amenities ### 9.0 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 10 8 - Good 9 6 - Okay 3 4 - Poor 2 2 - Terrible 0 ## Reviews Verified ### 10/10 Excellent #### j Nov 4, 2025 Liked: Cleanliness, staff & service, amenities Good new hotel, very clean and staff are very friendly ##### j Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Verified traveller Mar 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Business stay in Surabaya We were only there one night on business but the hotel was quite nice, rooms very comfortable, great bed and linens, nice restaurant and breakfast buffet. Will stay there again when we return. ##### Verified traveller Stayed 1 night in Mar 2025 Verified ### 10/10 Excellent #### Ian Apr 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice, modern, classy hotel with very comfortable rooms and a great breakfast selection. For the price it's a steal. ##### Ian Stayed 1 night in Apr 2024 Verified ### 10/10 Excellent #### Jan-Markus Apr 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good experience The hotel was very good. The greatest surprise was the room upgrade. Room was just fantastic, very new, clean and comfortable. ##### Jan-Markus Stayed 1 night in Apr 2024 Verified ### 6/10 Okay #### Jon Helge Feb 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Okey room. Did not get hand towels in the room. The 2nd day they only leave one hand towel. Very annoying. Pillows are very thick, and uncomfortable. Gave us better ones, but the cover looked old and dirty. Also a train that goes passed the hotel frequently, also at night and always honks loudly. But overall the hotel is clean, nice and good staff. Fridge also took 1 day to get cold, in one room, and never got cold in the other. ##### Jon Helge Stayed 2 nights in Feb 2025 Verified ### 8/10 Good #### Craig Aug 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good property. Staff was wonderful and helpful. I would recommend it. ##### Craig Stayed 9 nights in Aug 2025 Verified ### 8/10 Good #### Verified traveller Mar 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room and services are all good, but pls choose the quiet side rooms, else you will hearing the praying at 4am in the morning ##### Verified traveller Stayed 1 night in Feb 2025 Verified ### 6/10 Okay #### Chung Hsuan Oct 8, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### New business hotel in Surabaya The hotel was new and the room is very clean, however seems not too mush experience to take care international customers; ##### Chung Hsuan Stayed 2 nights in Oct 2022 Verified ### 4/10 Poor #### Alaa Oct 7, 2024 Not so pleasant stay. Bad food quality at the hotel restaurant and very long service. ##### Alaa Stayed 2 nights in Oct 2024 Verified ### 10/10 Excellent #### lee Nov 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 깨끗한 객실 ##### lee Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### CHIH JEN Aug 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 一般 早餐選擇多。面對教堂，早上4:30就聽得到禱告聲。酒店前的馬路容易堵車 ![](https://a.travel-assets.com/ugc/hotel-reviews/e4493eea-8cf0-4a4e-af18-9e9c91546c0f-1755486127872.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### CHIH JEN Stayed 2 nights in Aug 2025 Verified ### 8/10 Good #### KAORI Feb 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Amenities 朝食だけでなく、夜ご飯もとてもおいしかった。ホテルも綺麗で、スタッフも新設です。タオルがバスタオルしか置いてなかったので、ハンドタオルやフェイスタオルを置いてほしい。 ##### KAORI Stayed 2 nights in Feb 2023 Verified ### 10/10 Excellent #### INTAN SETIATI Jan 16, 2026 Liked: Cleanliness, staff & service, property conditions & facilities ##### INTAN SETIATI Stayed 5 nights in Jan 2026 Verified ### 8/10 Good #### Stephen Feb 6, 2025 ##### Stephen Stayed 1 night in Jan 2025 Verified ### 8/10 Good #### Chin Chin Dec 21, 2024 ##### Chin Chin Stayed 1 night in Dec 2024 Verified ### 8/10 Good #### HIROHIDE Nov 9, 2024 Liked: Cleanliness, property conditions & facilities ##### HIROHIDE Stayed 1 night in Nov 2024 Verified ### 10/10 Excellent #### Andrew Sep 17, 2024 ##### Andrew Stayed 2 nights in Aug 2024 Verified ### 6/10 Okay #### Hirotoshi Jul 24, 2024 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities ##### Hirotoshi Stayed 3 nights in Jul 2024 Verified ### 10/10 Excellent #### JAEYEON Jun 26, 2024 ##### JAEYEON Stayed 2 nights in Jun 2024 Verified ### 4/10 Poor #### youngtae May 13, 2024 Liked: Staff & service Disliked: Cleanliness ##### youngtae Stayed 7 nights in Apr 2024 Verified ### 8/10 Good #### Chi Kong Feb 1, 2024 ##### Chi Kong Stayed 1 night in Jan 2024 Verified ### 8/10 Good #### Wiwi May 16, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Wiwi Stayed 1 night in May 2023 Verified ### 10/10 Excellent #### Dony Jul 30, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Dony Stayed 1 night in Jul 2020