Title: Bumi Surabaya City Resort - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Bumi Surabaya City Resort Luxury hotel with 4 restaurants and a full-service spa ![4 restaurants, breakfast, lunch, dinner served; Japanese cuisine](https://images.trvl-media.com/lodging/1000000/30000/21300/21223/65a292b8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor banquet area](https://images.trvl-media.com/lodging/1000000/30000/21300/21223/6e7134f3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Classic Suite | Living area](https://images.trvl-media.com/lodging/1000000/30000/21300/21223/0ebbc12b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/30000/21300/21223/435648e6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Buffet](https://images.trvl-media.com/lodging/1000000/30000/21300/21223/538d3fb3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Embong Kaliasin, Bumi Surabaya City Resort features four restaurants, including Japanese cuisine. Relax in the gardens or book a massage at The Asia Spa. Enjoy free in-room WiFi, tennis courts, and squash facilities for active guests. 9.2 Wonderful ## Popular amenities - Hot tub - Pool - Spa - Gym - Parking available - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 22 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=21223&PinnedHotelID=21223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=21223&PinnedHotelID=21223&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 23 - Nov. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=21223&PinnedHotelID=21223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=21223&PinnedHotelID=21223&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=21223&PinnedHotelID=21223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=21223&PinnedHotelID=21223&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=21223&PinnedHotelID=21223&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=21223&PinnedHotelID=21223&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/21300/21223/b90d182f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room (King) 9.4 Exceptional 3 reviews ### Highlights Air conditioning LED TV Separate bathtub and shower Minibar Free bottled water Coffee/tea maker Electric kettle Cable channels - 452 sq ft - City view - Sleeps 2 - 1 King Bed ![View from room](https://images.trvl-media.com/lodging/1000000/30000/21300/21223/9f2eb279.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room (Twin) ### Highlights Air conditioning LED TV Separate bathtub and shower Minibar Free bottled water Coffee/tea maker Electric kettle Cable channels - 452 sq ft - City view - Sleeps 2 - 2 Twin Beds ### Classic Suite - Sleeps 2 ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/30000/21300/21223/4ab9849c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room - Sleeps 2 ### Classic Club Room - Sleeps 2 ### Classic Double Room - Sleeps 2 ### Classic Twin Room - Sleeps 2 ## You may also like Ad ![Dining](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/117000000/116830000/116821600/116821507/b84a0310_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Aloft Surabaya Pakuwon City Surabaya - Pool - Parking included - Free WiFi - Restaurant 10.0 Exceptional 3 reviews CA $61 CA $74 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Surabaya-Hotels-Aloft-Surabaya-Pakuwon-City.h116821507.Hotel-Information?chkin=2025-11-23&chkout=2025-11-24&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=09bc527e-ee82-44c8-8a12-6821e4ca20b6&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/3d02675e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Doubletree By Hilton Surabaya Surabaya Center - Pool - Kids pool - Parking included - Free WiFi 9.4 Exceptional 130 reviews CA $82 CA $99 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Surabaya-Hotels-Doubletree-By-Hilton-Surabaya.h39916323.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=09bc527e-ee82-44c8-8a12-6821e4ca20b6&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/10000000/9830000/9827700/9827641/09554053_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Ascott Waterplace Surabaya Surabaya - Pool - Kitchen - Washer - Parking included 8.6 Excellent 96 reviews CA $106 CA $129 total includes taxes & fees Nov 29 - Nov 30 [](https://www.expedia.ca/Surabaya-Hotels-Ascott-Waterplace-Surabaya.h9827641.Hotel-Information?chkin=2025-11-29&chkout=2025-11-30&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=09bc527e-ee82-44c8-8a12-6821e4ca20b6&top_cur=CAD) Ad ![2 bars/lounges](https://images.trvl-media.com/lodging/19000000/18030000/18023700/18023641/74dc64c5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel Samator Surabaya Timur Surabaya - Pool - Kids pool - Parking included - Free WiFi 8.2 Very good 69 reviews CA $51 CA $62 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Surabaya-Hotels-Novotel-Samator-Surabaya-Timur.h18023641.Hotel-Information?chkin=2025-11-26&chkout=2025-11-27&rm1=a2®ionId=3294&destination=Surabaya&destType=MARKET&latLong=-7.257472,112.752091&searchId=09bc527e-ee82-44c8-8a12-6821e4ca20b6&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Bumi-Surabaya-City-Resort.h21223.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Bumi-Surabaya-City-Resort.h21223.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.27234%2C112.74128&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gJciF_NuF9lf6k_BdjOUw1gPSJw=) Jl. Jend. Basuki Rakhmat 106 - 128, Surabaya, East Java, 60271 #### What's nearby - Sharp Bamboo Monument - 9 min walk - 0.8 km - Tunjungan Plaza - 13 min walk - 1.2 km - Surabaya Plaza Shopping Mall - 17 min walk - 1.5 km - Submarine Monument - 1 min drive - 1.4 km - Grand City Surabaya - 2 min drive - 2.1 km #### Getting around - Surabaya Pasar Turi Station - 4 min drive - Margorejo Station - 6 min drive - Surabaya (SUB-Juanda) - 19 min drive #### Restaurants - ‪Arumanis Restaurant - ‬4 min walk - ‪Kizahashi - ‬4 min walk - ‪Siomay & Batagor Bang Umar - ‬1 min walk - ‪Starbucks - ‬2 min walk - ‪The Coffee Bean & Tea Leaf - ‬3 min walk ## About this property ### Bumi Surabaya City Resort Luxury hotel near Tunjungan Plaza A coffee shop/cafe, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Bumi Surabaya City Resort. Treat yourself to a massage at The Asia Spa, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Japanese cuisine. Enjoy the gym, as well as activities like racquetball/squash. In addition to a business center and a hot tub, guests can connect to free in-room WiFi. Other perks include: - An outdoor pool - Free self parking, plus valet parking (surcharge) - Tennis courts, a roundtrip airport shuttle (surcharge), and a banquet hall - A front-desk safe, luggage storage, and concierge services Room features All 242 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. More conveniences in all rooms include: - Bathrooms with separate tubs/showers and free toiletries - LED TVs with cable channels - Wardrobes/closets, electric kettles, and daily housekeeping ## Similar properties ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/16000000/15630000/15622900/15622804/f15fb6e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Points by Sheraton Surabaya, Tunjungan Plaza Surabaya Center - Pool - Kids pool - Parking included - Free WiFi 9.4 Exceptional 292 reviews CA $104 CA $126 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=15622804&PinnedHotelID=15622804&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/3d02675e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Doubletree By Hilton Surabaya Surabaya Center - Pool - Kids pool - Parking included - Free WiFi 9.4 Exceptional 130 reviews CA $82 CA $99 total includes taxes & fees Dec 7 - 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Pool - Hot tub - Spa - Parking included 9.2 Wonderful 20 reviews CA $67 CA $81 total includes taxes & fees Dec 21 - Dec 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=77940740&PinnedHotelID=77940740&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/6000000/5700000/5696900/5696834/ac4d9ac8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Midtown Hotel Surabaya Center - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 138 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=5696834&PinnedHotelID=5696834&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/17000000/16440000/16438200/16438122/9c37d992.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield by Marriott Surabaya Surabaya - Pool - Spa - Kids pool - Parking included 8.6 Excellent 180 reviews CA $47 CA $57 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=16438122&PinnedHotelID=16438122&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/18000000/17600000/17594800/17594723/1a85ec44.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Midtown Residence Surabaya Surabaya Center - Pool - Kids pool - Free WiFi - Restaurant 9.4 Exceptional 34 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=17594723&PinnedHotelID=17594723&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Free self parking on site - Valet parking on site (IDR 75,000 per night) ### Food and drink - 4 restaurants - A coffee shop/cafe - Snack bar/deli ### Restaurants on site - Arumanis - Cascades Poolside - Kizahashi - Siti Inggil ### Things to do - Full-service spa - Gym - Hot tub - Outdoor pool - Racquetball/squash - Tennis ### Family friendly - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Turndown service ### Business services - Business center - Meeting rooms ### Outdoors - Barbecue grill - Garden - Picnic area ### Full-service spa - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk ### More - Ballroom - Banquet hall - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer (on request) - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - LED TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar ### More - Air conditioning - Desk - Free daily newspapers - Iron/ironing board on request - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for IDR 500000.0 per night ### Property payment types ## Important information ### Optional extras - Airport shuttle fee: IDR 250000 per person (roundtrip) - Valet parking fee: IDR 75000 per night - Rollaway bed fee: IDR 500000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Bumi Surabaya Hotel Bumi Hotel Bumi Surabaya Bumi Surabaya City Resort Java Hyatt Surabaya Bumi Surabaya City Surabaya Bumi Surabaya City Resort Bumi Resort Bumi Surabaya City Bumi Surabaya City Resort Hotel Bumi Surabaya City Resort Surabaya Bumi Surabaya City Resort Hotel Surabaya ## Frequently asked questions ### Does Bumi Surabaya City Resort have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Bumi Surabaya City Resort? > As of Nov 22, 2025, prices found for a 1-night stay for 2 adults at Bumi Surabaya City Resort on Dec 1, 2025 start from CA $60.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Surabaya-Hotels-Bumi-Surabaya-City-Resort.h21223.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Bumi Surabaya City Resort pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Bumi Surabaya City Resort? > Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Bumi Surabaya City Resort? > Check-out is at noon. ### Does Bumi Surabaya City Resort provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of IDR 250000 per person applies. ### Where is Bumi Surabaya City Resort located? > Located in Surabaya Center, this luxury hotel is within a 15-minute walk of Dyandra Convention Center Surabaya and Tunjungan Plaza. Sharp Bamboo Monument and Joko Dolog Statue are also within 15 minutes. Surabaya Gubeng Station is 28 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Bumi Surabaya City Resort Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.8 Location ### 9.4 Staff & service ### 8.4 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 121 8 - Good 49 6 - Okay 13 4 - Poor 3 2 - Terrible 2 ### 8/10 Good #### Robert Michael Jul 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very attentive staff. Great garden area and restaurant food ##### Robert Michael Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Nursalim Mar 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great hotel in the main street of surabaya ##### Nursalim Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Dave Aug 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### East java Nice place overall, excellent breakfast but limited meat. Mostly quiet lots of stuff around. ##### Dave Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Mustafa Feb 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great value for money and great staff ##### Mustafa Stayed 2 nights in Feb 2025 ### 8/10 Good #### Zheng Oct 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities didn't use pool and no time go outside. ##### Zheng Stayed 1 night in Oct 2025 ### 8/10 Good #### Kuan Ying Aug 8, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s a nice hotel to stay! ##### Kuan Ying Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Indira Feb 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nature meets comfort Very clean and friendly staff. Their breakfast buffet is amazing!!! I wish I could’ve stayed longer. ##### Indira Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Albertus May 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Appreciate the traditional atmosphere in and around the building. Wish that the tennis court is accessible for hotel guests with opportunity to play with a trainer. ##### Albertus Stayed 8 nights in Apr 2025 ### 10/10 Excellent #### Ika Feb 27, 2025 Liked: Cleanliness, staff & service, room comfort #### Old but still holding its charm An old hotel but holding its charm. Has a wide variety of foods during breakfast time. surely will come back. ##### Ika Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Nursalim Mar 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spacious area with tall ceilings, with great indonesian arts display, rooms are large and clean, but may need upgrade on toilet. Breakfasts are soo great with indonesian, west and japanese!! ##### Nursalim Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Verified traveller Jul 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect one night stay We stayed here for one night on our way to Bali. Nice oriental style hotel with a large swimming pool for relaxing. Large rooms, clean, several restaurants, good service. Also close to a large shopping mall with may restaurants. ##### Verified traveller Stayed 1 night in Jul 2024 ### 8/10 Good #### Adeleen Jul 24, 2023 Liked: Staff & service, amenities all staff is very good and nice. ##### Adeleen Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Abhiramy Dec 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were so welcoming. They always had a greeting or a smile. All were very helpful including recommending trips for a day away like visiting mount Bromo. ##### Abhiramy Stayed 6 nights in Nov 2024 ### 10/10 Excellent #### Nenny Jul 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities nice property, you can feel the green in the big city ##### Nenny Stayed 1 night in Jul 2024 ### 10/10 Excellent #### ZHI YAN Aug 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel, spacious, comfortable and well equipped. Staff are efficient and friendly. Must try the coffee and tea at the lobby cafe, they're amazing! Only improvement I hope the hotel will make is on the in-room toiletries but that's a small matter. ##### ZHI YAN Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Nenny Feb 2, 2023 Liked: Cleanliness, amenities, property conditions & facilities super friendly staff, warm welcome from first you step in until checking out. the room was big and clean. i love the ambience of the property so comfy and relaxing. ##### Nenny Stayed 2 nights in Jan 2023 ### 10/10 Excellent #### Catherine Jul 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Employees so welcoming! Super stay! Super room clean! ##### Catherine Stayed 1 night in Jul 2024 ### 8/10 Good #### Marjolein Dec 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Incredible hotel - but give the fish a better tank Absolutely amazing stay Hotel is just beautiful. I just can’t bear to see exotic fish living in such small bare empty tanks - no plants, no rocks, just emptiness and bright Lights 24/7 thats not how they live in real life. I would prefer to see an incredible statue of picture than the fish in such awful desolate lonely conditions. ##### Marjolein Stayed 6 nights in Dec 2024 ### 6/10 Okay #### Lisa Jan 25, 2025 Liked: Staff & service We stayed here in 2019 and we stayed again 2024 the placed was not keep up and the property was run dow. I would not go back and will find other places. ##### Lisa Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Elizabeth Sep 21, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I always stay at this hotel every time I visited Indonesia. I love their breakfast and restaurant menus. Quiet place even though you’re in the middle of city, you feel like you’re in the village. Serene and beautiful. Staffs are amazing. You are treated like a special guess. I will always stay here when I’m in town, I totally recommend this hotel for anybody coming visit Surabaya. ##### Elizabeth Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### Mohamed Abrori Mar 1, 2024 Liked: Cleanliness, staff & service, amenities Hotel was excellent with big room. Room was clean. Toilet cover needs to be changed coz it looks old and dirty. Breakfast spread was great. I will come back again for sure if I’m going to Surabaya. Staffs were friendly and polite. ##### Mohamed Abrori Stayed 2 nights in Feb 2024 ### 2/10 Terrible #### KARUNA KARAN Dec 28, 2023 Disliked: Property conditions & facilities, room comfort Run down hotel Not clean ##### KARUNA KARAN Stayed 2 nights in Dec 2023 ### 8/10 Good #### michael Oct 3, 2024 Liked: Cleanliness, staff & service, amenities Overall it is a nice Hotel but there are room for improvement. The wifi in public areas varrie alot. Several times our room key didnt work There could be sunshades by the pool since its very warm and to avoid sunburn. Finally it would be nice to have a beer without trying to hide it ##### michael Stayed 4 nights in Sep 2024 ### 6/10 Okay #### Verified traveller Jan 23, 2025 Liked: Cleanliness, staff & service #### Could be better It’s my favourite hotel but the maintenance is not upto the mark. Aircon wasn’t functioning well- room temperature kept going higher inspite of lowering the temperature at the controls. They got to do better if I have to continue my patronage. Service by Mr Dhoni at the restaurant was highly commendable, people like him making me to revisit but the upkeep with the maintenance has to balance. I’m willing to give one more chance- if it remains the same or worsens- I will have to make other choices ##### Verified traveller Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Nicole Aug 2, 2024 Liked: Staff & service Disliked: Amenities, property conditions & facilities The public spaces and breakfast were great. The gardens are lovely. My 5th floor room had many mosquitos and little black flies. The bathroom was dirty (hair in the shower drain -- not mine -- that was not cleaned out til the third day, and lots of mildew) and the lighting was very dim. The rug had stains. When the sun came in, the room was much too hot. The AC wasnt very effective. The wifi was unreliable and often cut out in the room. ##### Nicole Stayed 6 nights in Jul 2024 ## Expedia's Latest Trends ### Hotels > [Hotels in Downtown Vancouver](https://www.expedia.ca/Downtown-Vancouver-Vancouver-Hotels.0-n6058432-0.Travel-Guide-Filter-Hotels) > > [Comfort Inn Drummondville](https://www.expedia.ca/Drummondville-Hotels-Comfort-Inn-Drummondville.h21658.Hotel-Information) > > [Ace Hotel Seattle](https://www.expedia.ca/Seattle-Hotels-Ace-Hotel-Seattle.h59114043.Hotel-Information) > > [Hotel The Celestine Kyoto Gion](https://www.expedia.ca/Kyoto-Hotels-HOTEL-THE-CELESTINE-KYOTO-GION.h17857390.Hotel-Information) > > [Courtyard by Marriott Anaheim Theme Park Entrance](https://www.expedia.ca/Anaheim-Hotels-Courtyard-By-Marriott-Anaheim-Theme-Park-Entrance.h11476917.Hotel-Information) > > [Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels.d178314.Travel-Guide-Hotels) > > [Hotels in Penticton](https://www.expedia.ca/Penticton-Hotels.d4135.Travel-Guide-Hotels) > > [The Westin Ottawa](https://www.expedia.ca/Ottawa-Hotels-The-Westin-Ottawa.h9572.Hotel-Information) > > [Residence Inn by Marriott Gravenhurst Muskoka Wharf](https://www.expedia.ca/Huntsville-Hotels-Residence-Inn-By-Marriott-Gravenhurst-Muskoka-Wharf.h2621805.Hotel-Information) > > [citizenM Boston North Station](https://www.expedia.ca/Boston-Hotels-CitizenM-Boston-North-Station.h33870542.Hotel-Information) > > [Margaritaville Cottages Orlando by Rentyl](https://www.expedia.ca/Orlando-Hotels-Margaritaville-Resort-Orlando-Cottages-By-Rentyl.h27548551.Hotel-Information) > > [Fitch Lodge - Key West Historic Inns](https://www.expedia.ca/Key-West-Hotels-Kimpton-Fitch-Lodge.h1397643.Hotel-Information) > > [Hotels in Gravelbourg](https://www.expedia.ca/Gravelbourg-Hotels.d6084836.Travel-Guide-Hotels) ### Flights > [Flights from Amsterdam (AMS) to Munich (MUC)](https://www.expedia.ca/lp/flights/ams/muc/amsterdam-to-munich) > > [Flights from Toronto (YYZ) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yyz/las/toronto-to-las-vegas) > > [Flights from Vancouver (YVR) to San José (SJO)](https://www.expedia.ca/lp/flights/yvr/sjo/vancouver-to-san-jose) > > [Flights from Calgary (YYC) to Omagwa (PHC)](https://www.expedia.ca/lp/flights/yyc/phc/calgary-to-port-harcourt) > > [Flights from Kitchener (YKF) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/ykf/yvr/kitchener-to-vancouver) > > [Flights from Canada](https://www.expedia.ca/lp/flights/31/flights-from-canada) > > [Flights from Montreal (YUL) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yul/yyz/montreal-to-toronto) ### Packages > [Corner Brook Caves](https://www.expedia.ca/Corner-Brook-Caves-Newfoundland-and-Labrador.d553248621532866454.Vacation-Attraction) > > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) ### General > [Visit Downtown Montreal](https://www.expedia.ca/Montreal-Downtown-Montreal.dx6058201) > > [Visit Coconut Grove](https://www.expedia.ca/Miami-Coconut-Grove.dx11937)