Title: Best Western Papilio Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Papilio Hotel Hotel in Surabaya with free breakfast and free valet parking ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/e32310f2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/de3f50a9-ac64-46a6-9a5e-bab438172fc0-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Lobby](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/376fd877.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/9217d19a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/47c67a27.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the city center, Best Western Papilio Hotel combines comfort with practicality. Guests enjoy morning coffee at the cafe, dry cleaning services, evening drinks at the bar, in-room WiFi, and access to a fitness center. 8.6 Excellent ## Popular amenities - Bar - Breakfast included - Pool - Gym - Room service - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=12533929&PinnedHotelID=12533929&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=12533929&PinnedHotelID=12533929&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=12533929&PinnedHotelID=12533929&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=12533929&PinnedHotelID=12533929&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=12533929&PinnedHotelID=12533929&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=12533929&PinnedHotelID=12533929&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=12533929&PinnedHotelID=12533929&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=12533929&PinnedHotelID=12533929&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 19 of 19 rooms ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/16de534b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Sleeps 2 ![Suite, 1 King Bed, Non Smoking, City View](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/c60915af.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking, City View ### Highlights Air conditioning Connecting rooms available Kitchenette Refrigerator Free minibar items LED TV Washer/dryer Private bathroom - 603 sq ft - City view - Sleeps 3 - 1 King Bed ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/fb8203ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Queen Room - Smoking - Sleeps 2 ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/8ea7d5f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Twin Beds, Non Smoking, City View ### Highlights Air conditioning Connecting rooms available Refrigerator LED TV Washer/dryer Private bathroom Hair dryer Rainfall showerhead - Sleeps 2 - 2 Twin Beds ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/8ea7d5f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Twin Beds, Smoking, City View ### Highlights Air conditioning Connecting rooms available Refrigerator LED TV Washer/dryer Private bathroom Hair dryer Rainfall showerhead - Sleeps 2 - 2 Twin Beds ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/7315b153.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Queen Bed, Non Smoking, Refrigerator ### Highlights Air conditioning Connecting rooms available Refrigerator LED TV Washer/dryer Private bathroom Hair dryer Rainfall showerhead - Sleeps 2 - 1 Queen Bed ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/63e2968c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds, Non Smoking, City View ### Highlights Air conditioning Connecting rooms available Refrigerator LED TV Washer/dryer Private bathroom Hair dryer Rainfall showerhead - Sleeps 2 - 2 Twin Beds ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/63e2968c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed, Smoking, City View ### Highlights Air conditioning Connecting rooms available Refrigerator LED TV Washer/dryer Private bathroom Hair dryer Rainfall showerhead - Sleeps 2 - 1 Queen Bed ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/63e2968c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed, Non Smoking, City View ### Highlights Air conditioning Connecting rooms available Refrigerator LED TV Washer/dryer Private bathroom Hair dryer Rainfall showerhead - Sleeps 2 - 1 Queen Bed ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/3d5b4778.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room Non Smoking - Sleeps 2 ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/7dcfb6be.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room Smoking - Sleeps 2 ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/d897be36.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Queen Room Smoking - Sleeps 2 ### Suite - Sleeps 2 ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/fb88f5f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room With 1 Queen Bed And City View Shower Wifi Non Smoking - Sleeps 2 ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/fb88f5f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Queen Room - Sleeps 2 ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/fb88f5f3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Queen Room - Sleeps 2 ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/de586a9f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Queen Room - Sleeps 2 ### 2 Single Beds, Non-Smoking, Superior Room, Wi-Fi, Shower, City View - Sleeps 2 ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/13000000/12540000/12534000/12533929/16de534b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Best-Western-Papilio-Hotel.h12533929.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSurabaya-Hotels-Best-Western-Papilio-Hotel.h12533929.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-7.33154%2C112.73058&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gB3l3lMNoweAYRmfdTqwj5svO_A=) Jalan A Yani No 176-178, Surabaya, 60235 #### What's nearby - Petra Christian University - 15 min walk - 1.3 km - City of Tomorrow - 20 min walk - 1.7 km - Royal Plaza Surabaya - 2 min drive - 2.8 km - Surabaya Zoo - 4 min drive - 4.1 km - Tunjungan Plaza - 8 min drive - 8.8 km #### Getting around - Jemursari Station - 3 min walk - Surabaya Gubeng Station - 20 min drive - Surabaya (SUB-Juanda) - 21 min drive #### Restaurants - ‪Ayam Bakar Primarasa - ‬6 min walk - ‪The Lodge Coffee & Eatery - ‬6 min walk - ‪Bantimurung Sky Pool & Café - ‬4 min walk - ‪Mie Pangsit & Es Degan BRI Jemur Handayani - ‬4 min walk - Kedai Nikmat ## About this property ### Best Western Papilio Hotel Hotel near Tunjungan Plaza Free breakfast, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Best Western Papilio Hotel. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym. You'll also enjoy perks such as: - An outdoor pool and a children's pool, along with sun loungers - Free self parking and valet parking - An area shuttle, express check-out, and express check-in - Concierge services, a front-desk safe, and an elevator Room features All 226 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning. Extra conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Bathrooms with rainfall showers and hair dryers - LED TVs with cable channels - Wardrobes/closets, refrigerators, and daily housekeeping ## Similar properties ![Outdoor pool](https://images.trvl-media.com/lodging/17000000/16440000/16438200/16438122/9c37d992.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield by Marriott Surabaya Surabaya - Pool - Spa - Kids pool - Parking included 8.6 Excellent 180 reviews CA $45 CA $54 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=16438122&PinnedHotelID=16438122&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/9000000/8120000/8114300/8114237/cdf49344.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Surabaya CenterPoint by IHG Surabaya Center - Breakfast included - Parking included - Free WiFi - Restaurant 8.6 Excellent 146 reviews CA $47 CA $56 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=8114237&PinnedHotelID=8114237&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/10000000/9700000/9695700/9695675/57603735.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Southern Hotel Surabaya Surabaya - Pool - Parking included - Free WiFi - Restaurant 8.6 Excellent 79 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=9695675&PinnedHotelID=9695675&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/37000000/36800000/36799900/36799814/ebdbc45f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Movenpick Surabaya City Surabaya - Pool - Spa - Kids pool - Parking included 8.2 Very good 21 reviews CA $60 CA $72 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=36799814&PinnedHotelID=36799814&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/117000000/116830000/116821600/116821507/9688dac2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aloft Surabaya Pakuwon City Surabaya - Pool - Parking included - Free WiFi - Restaurant 10 Exceptional 3 reviews CA $61 CA $74 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=116821507&PinnedHotelID=116821507&HadPinnedHotel=true®ionId=-1&adults=2) ![4 restaurants, breakfast, lunch, dinner served; Japanese cuisine](https://images.trvl-media.com/lodging/1000000/30000/21300/21223/65a292b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bumi Surabaya City Resort Surabaya Center - Pool - Hot tub - Spa - Parking included 9.2 Wonderful 188 reviews CA $62 CA $77 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=21223&PinnedHotelID=21223&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/14000000/13430000/13427600/13427542/f204daa4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Premier Place Surabaya Airport Sidoarjo - Pool - Spa - Free airport shuttle - Kids pool 8.6 Excellent 94 reviews CA $38 CA $47 total includes taxes & fees Nov 15 - Nov 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=13427542&PinnedHotelID=13427542&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/40000000/39920000/39916400/39916323/3d02675e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Doubletree By Hilton Surabaya Surabaya Center - Pool - Kids pool - Parking included - Free WiFi 9.2 Wonderful 126 reviews CA $94 CA $113 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=39916323&PinnedHotelID=39916323&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor wedding](https://images.trvl-media.com/lodging/9000000/8270000/8262900/8262875/e97c5623.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swiss-Belinn Manyar Surabaya - Pool - Spa - Parking included - Free WiFi 8.4 Very good 106 reviews CA $44 CA $55 total includes taxes & fees Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=8262875&PinnedHotelID=8262875&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/21000000/20150000/20143900/20143855/e52a700c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PrimeBiz Hotel Surabaya Surabaya - Spa - Parking included - Free WiFi - Restaurant 8.8 Excellent 11 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=20143855&PinnedHotelID=20143855&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Area shuttle (surcharge) - Free self parking on site - Free valet parking on site ### Food and drink - Free breakfast available - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Children's pool - Gym - Outdoor pool ### Family friendly - Children's pool - Free babysitting - In-room refrigerator - In-room washer/dryer - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Business center ### Outdoors - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible public washroom - Wheelchairs on site ### More - 36 floors - Banquet hall - Built in 2015 - Designated smoking areas (fines apply) ## Room amenities ### Bedroom - Bedsheets provided - Rollaway/extra bed (surcharge) ### Bathroom - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - LED TV with cable channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Paper towels - Refrigerator - Tea bags/instant coffee ### More - Air conditioning - Connecting rooms available - Desk - Free daily newspapers - Iron/ironing board on request - Laptop workspace - Phone - Safe - Washer/dryer ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Contactless check-in available Express check-in available Minimum check-in age: 17 ### Check-out Check-out before noon Contactless check-out available Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for IDR 350000.0 per day Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Rollaway bed fee: IDR 350000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### Property is also known as Best Western Papilio Hotel Surabaya Best Western Papilio Hotel Best Western Papilio Surabaya Best Western Papilio BEST WESTERN Papilio Hotel Surabaya, Java Best Papilio Hotel Surabaya Best Western Papilio Hotel Hotel Best Western Papilio Hotel Surabaya Best Western Papilio Hotel Hotel Surabaya ## Frequently asked questions ### Does Best Western Papilio Hotel have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Best Western Papilio Hotel? > As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at Best Western Papilio Hotel on Nov 28, 2025 start from CA $44.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Surabaya-Hotels-Best-Western-Papilio-Hotel.h12533929.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Best Western Papilio Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Best Western Papilio Hotel? > Self parking and valet parking are free at this property. ### What time is check-in at Best Western Papilio Hotel? > Check-in start time: 2:00 PM; Check-in end time: midnight. ### What time is check-out at Best Western Papilio Hotel? > Check-out is at noon. ### Where is Best Western Papilio Hotel located? > Located in the heart of Surabaya, this hotel is within 1 mi (2 km) of Universitas Islam Negeri Sunan Ampel Surabaya, City of Tomorrow, and Pelita Harapan University Surabaya. Petra Christian University and Royal Plaza Surabaya are also within 2 mi (3 km). Jemursari Station is only a 3-minute walk and Kertomenanggal Station is 16 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Best Western Papilio Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 7.4 Location ### 8.6 Staff & service ### 8.8 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 24 8 - Good 18 6 - Okay 5 4 - Poor 1 2 - Terrible 2 ### 10/10 Excellent #### Robert Nov 18, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### excellent value and fantastic breakfast Clean and modern hotel which lived up to what was promised. Staff helpful. ##### Robert ### 10/10 Excellent #### Matt Jul 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The staff was extremely accommodating and made my stay a pleasure. Indi in customer relations went above and beyond to make sure I had an enjoyable stay. ##### Matt Stayed 18 nights in Jun 2025 ### 8/10 Good #### Gianfranco Aug 30, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personale molto gentile e disponibile. ##### Gianfranco Stayed 1 night in Aug 2025 ### 8/10 Good #### Verified traveller Dec 27, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### pleasant stay overall it was pleasant stay, super responsive customer service and room service.clean place and so many amenities nearby, easy access to airport too. thanks ##### Verified traveller Stayed 2 nights in Dec 2019 ### 8/10 Good #### Verified traveller Sep 29, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Many breakfast options! Suitable for vegans. Room was clean and the bed was very comfortable. ##### Verified traveller Stayed 1 night in Sep 2019 ### 8/10 Good #### Diya, Singapore Aug 12, 2019 Liked: Cleanliness, staff & service, amenities pros : Good breakfast Comfortable bed Friendly staff cons: toilet can b cleaner no shuttle service to nearby places ##### Diya Stayed 4 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller Jun 27, 2019 Liked: Cleanliness, staff & service, property conditions & facilities No Alcoholic beverages on the entire property! A bit frustrated when tje 2 aeras are called "Lounges"! ##### Verified traveller Stayed 2 nights in Jun 2019 ### 10/10 Excellent #### Robert Tjipto Jun 23, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### AWESOME This is a great hotel! will come and visit again next time. Food were amazing and cleanliness is AWESOME! Keep it up Best Western. The only complain that I have is the "ELEVATOR" you should have more for a 36 floors building ##### Robert Tjipto Stayed 2 nights in Jun 2019 ### 8/10 Good #### Charles May 11, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort While the website says they have an airport shuttle, be sure to see the small print as it’s an added charge and has to be booked in advance. Other than that it was a clean, comfortable hotel close to the airport. We did not make use of additional amenities as we were just on a quick layover. ##### Charles Stayed 1 night in May 2019 ### 10/10 Excellent #### CHEE KIONG Mar 8, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Hotel Nice and comfortable room with friendly front desk staff. Surely will stay again on my next trip. ##### CHEE KIONG Stayed 1 night in Mar 2019 ### 10/10 Excellent #### Sarisa Mar 3, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fast & efficient very friendly and the smell of the lobby is lovely.... ##### Sarisa Stayed 2 nights in Feb 2019 ### 6/10 Okay #### Verified traveller Dec 5, 2018 Liked: Cleanliness, staff & service Room was decent and clean. However the breakfast area and variety can be improved ##### Verified traveller Stayed 1 night in Nov 2018 ### 10/10 Excellent #### Richard J Nov 24, 2018 Excellent stay.... The room was spacious, clean and comfortable. The bed (mattress, linens and pillows) were perfect. The breakfast buffet had a wide selection of food and the quality was good. Third stay at this hotel and we will definitely stay there again. ##### Richard J Stayed 1 night in Nov 2018 ### 10/10 Excellent #### Ananmanan, Singapore Oct 30, 2018 It to far from my place that I want to visit,but the Hotel is 👍👍👍👍👍 ##### Ananmanan Stayed 2 nights in Oct 2018 ### 10/10 Excellent #### JXI Aug 14, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing! Amazing stay with good buffet breakfast! ##### JXI Stayed 1 night in Aug 2018 ### 8/10 Good #### Verified traveller Jul 14, 2018 Liked: Cleanliness, staff & service, property conditions & facilities I was placed in a smoking room. The cigarettes smell is really strong. ##### Verified traveller Stayed 1 night in Jul 2018 ### 10/10 Excellent #### Isnan Jun 25, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### TOP Dengan harga yang cukup terjangkau, fasilitas kamar di papilio sungguh memuaskan ##### Isnan Stayed 2 nights in Jun 2018 ### 10/10 Excellent #### Brendan May 22, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Stunning hotel 10 out of 10 I found this hotel great, friendly staff ,clean ,beds ,very comfortable . Rooms were a bit small but very cosy had some trouble connecting to wifi staff fixed it straight away. Usual facilities pool gym very safe & secure hotel definitely stay here again ##### Brendan Stayed 1 night in May 2018 ### 8/10 Good #### Siew Hoon May 2, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel room ok, but restaurant food is lousy. Location wise not so convenient. You need to take taxi or Grab to anywhere except a restaurant nearby call Ayam Bakar Primarasa, about 200m away. ##### Siew Hoon ### 2/10 Terrible #### Verified traveller Apr 25, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Overall good clean room nice pool view nice welcome drink. ##### Verified traveller Stayed 3 nights in Apr 2018 ### 10/10 Excellent #### Verified traveller Apr 9, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### first impression stay in papilio papilio merupakan hotel dengan standard pelayanan yg baik. namun perlu diadakan perbaikan terutama untuk kenyamanan tamu dimana masih terdengar suara senda gurau dari kamar samping kiri maupun samping kanan. alangkah baiknya apabila hal tersebut bisa diminimalkan dengan memperbaiki atau menambah peredam suara. untuk makanan terbilang istimewa dan saya menyukai sajian menu breakfastnya. ##### Verified traveller ### 6/10 Okay #### Verified traveller Mar 13, 2018 Liked: Cleanliness, staff & service, property conditions & facilities #### 베스트웨스턴파필리오 방음이 너무 안되서 옆방 티비 소리와 새벽까지 떠드는 사람들 소리가 그대로 들려서 좀 힘들었음. 전체적인 호텔 시설과 식사는 매우 훌륭함 ##### Verified traveller Stayed 2 nights in Mar 2018 ### 6/10 Okay #### shen Feb 11, 2018 Disliked: Cleanliness #### Please concern about the cleanliness About the food, it have lot of food choices,all is delicious, wifi speed is best ,no lagging. But the cleanliness are not good ,it have several bugs in my beds. ##### shen Stayed 1 night in Feb 2018 ### 6/10 Okay #### Verified traveller Jan 16, 2018 Disliked: Room comfort location and acces ok no buth tub for deluxe food variance ok taste need to improve ##### Verified traveller Stayed 2 nights in Jan 2018 ### 8/10 Good #### Joseph Nov 14, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A good business style hotel Good service, reception staff were helpful. Good value food. The "business centre" is like something from the 1980s with old PCs and a printer that doesn't work but when I needed to print a few things I just asked reception and they were more than happy to print for me. They had music on the terrace which turned into unplanned karaoke from students eating there which was funny. The pool was out of use when I was there which was not indicated when booking which could have been annoying but it wasn't a priority for me so I wasn't too bothered. Not much character - a standard business style hotel but it's well run and I'd stay there again. ##### Joseph Stayed 4 nights in Oct 2017 ## Expedia's Latest Trends ### Hotels > [Novotel Toronto North York](https://www.expedia.ca/Toronto-Hotels-Novotel-Toronto-North-York.h16456.Hotel-Information) > > [Anantara Uluwatu Bali Resort](https://www.expedia.ca/Pecatu-Hotels-Anantara-Uluwatu-Bali-Resort.h4408051.Hotel-Information) > > [JAV Front One Hotel Lahat](https://www.expedia.ca/Lahat-Hotels-JAV-Front-One-Hotel-Lahat.h16709249.Hotel-Information) > > [NIHI Sumba - member Leading Hotels of the World](https://www.expedia.ca/Wanokaka-Hotels-Nihi-Sumba-Island.h17680731.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Ayung Resort Ubud](https://www.expedia.ca/Ubud-Hotels-Ayung-Resort-Ubud.h5984756.Hotel-Information) > > [Padma Resort Ubud](https://www.expedia.ca/Payangan-Hotels-Padma-Resort-Ubud.h11080109.Hotel-Information) > > [Alila Ubud. Bali](https://www.expedia.ca/Ubud-Hotels-Alila-Ubud-Bali.h69254.Hotel-Information) > > [Hotels in Waikiki](https://www.expedia.ca/Waikiki-Honolulu-Hotels.0-n6048741-0.Travel-Guide-Filter-Hotels) > > [Bvlgari Resort Bali](https://www.expedia.ca/Pecatu-Hotels-Bulgari-Resort-Bali.h1403886.Hotel-Information) > > [The Edge Bali](https://www.expedia.ca/Pecatu-Hotels-The-Edge-Bali.h5984886.Hotel-Information) > > [Renaissance Bali Uluwatu Resort & Spa](https://www.expedia.ca/Ungasan-Hotels-Renaissance-Bali-Uluwatu-Resort-Spa.h23295378.Hotel-Information) > > [The Sankara Resort & Spa](https://www.expedia.ca/Ubud-Hotels-The-Sankara-Resort-By-Pramana.h6641390.Hotel-Information) > > [Royal Pita Maha](https://www.expedia.ca/Ubud-Hotels-Royal-Pita-Maha.h1191392.Hotel-Information) > > [Six Senses Uluwatu](https://www.expedia.ca/Pecatu-Hotels-Six-Senses-Uluwatu.h23617666.Hotel-Information) > > [The Kayon Jungle Resort](https://www.expedia.ca/Payangan-Hotels-The-Kayon-Jungle-Resort-By-Pramana.h27273708.Hotel-Information) > > [Hotels in Venice](https://www.expedia.ca/Venice-Hotels.d179981.Travel-Guide-Hotels) > > [Hotels in Edmonton](https://www.expedia.ca/Edmonton-Hotels.d180002.Travel-Guide-Hotels) > > [Mason Elephant Lodge](https://www.expedia.ca/Taro-Hotels-Mason-Elephant-Lodge.h2454938.Hotel-Information) > > [Coco Cabana](https://www.expedia.ca/Gili-Trawangan-Hotels-Coco-Cabana.h24415782.Hotel-Information) ### Flights > [Flights from Vancouver (YVR) to Narita (NRT)](https://www.expedia.ca/lp/flights/yvr/nrt/vancouver-to-tokyo) > > [Flights from Toronto (YYZ) to Mumbai (BOM)](https://www.expedia.ca/lp/flights/yyz/bom/toronto-to-mumbai) > > [Flights from Toronto](https://www.expedia.ca/lp/flights/178314/flights-from-toronto) > > [IndiGo](https://www.expedia.ca/IndiGo-Flights.c6E.Travel-Guide-Airlines) > > [Flights from Calgary (YYC) to British Columbia (YAZ)](https://www.expedia.ca/lp/flights/yyc/yaz/calgary-to-tofino) > > [Flights from Toronto (YYZ) to San Juan (SJU)](https://www.expedia.ca/lp/flights/yyz/sju/toronto-to-san-juan) ### Packages > [New York Vacations](https://www.expedia.ca/New-York.d178293.Destination-Travel-Guides) > > [Tokyo Vacations](https://www.expedia.ca/Tokyo.d179900.Destination-Travel-Guides)