Outdoor pool, pool umbrellas, sun loungers

Reviews of Ramada By Wyndham Marcoola Beach

4 out of 5
Ramada By Wyndham Marcoola Beach
923 David Low Way, Marcoola, QLD

Reviews

7.8

Good

Rating 10 - Excellent. 315 out of 1000 reviews" "
Rating 8 - Good. 350 out of 1000 reviews" "
Rating 6 - Okay. 208 out of 1000 reviews" "
Rating 4 - Poor. 81 out of 1000 reviews" "
Rating 2 - Terrible. 46 out of 1000 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Vanessa

Travelled with family
Liked: Cleanliness, amenities
Layout of the appartment was great, great location. However it was tired and except for recently updated stone benchtops the cabinets are original and in need of updating. Some of the tables were unstable and a little dangerous as well as the lamps in the second bedroom. Resort facilities were great but the upselling of Wyndam holiday packages was a little too uncomfortable. I had to say im not interested at least 4 or 5 times and we only stayed 1 night. Not sure i would want to say at Wyndham properties too often purely because of the pushing for their Wyndham packages. The spa bath also did not work. Which was a shame.
Stayed 1 night in Mar 2024
Response from Hotel Management on Mar 13, 2024
Dear Vanessa,Let me please apologize for not being able to meet the room experience expectations. We put a strong focus on room experience, and we are constantly trying to improve the quality through upgrades and renovations with the consent of the unit owners. Therefore, this will be passed on to them for further assessment. Your feedback regarding the room maintenance has also been passed on to our Maintenance Manager so that they can investigate further and address all the issues. The feedback regarding the marketing agents upon check-in has also been passed on to the Sales manager so that he can remind the team about the standards and procedures on customer service. On a different note, we hope you had time to enjoy our lovely heated pool and explore our nearby surroundings and the beach. Warm RegardsRamada Marcoola Beach

6/10 Okay

Della

Liked: Cleanliness, staff & service, property conditions & facilities
Pool area is very relaxing. Needs a few more lounge chairs. Great access to beach and walking trails. Room was small but comfy bed and quiet.
Stayed 2 nights in Feb 2024
Response from Reception on Feb 22, 2024
Dear Della,Thank you for your lovely review. We are so pleased to hear that you had a relaxing and quiet stay with us. We are constantly striving to improve our offerings, so your feedback about the lack of lounge chairs will be passed on to the General Manager. We hope to welcome you again in the future.Warm Regards,Ramada Marcoola Beach

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely one night stay
Stayed 1 night in Feb 2024
Response from Ramada Marcoola Beach on Feb 13, 2024
Dear John,Thank you for your kind review. We are so pleased to hear that you enjoyed your stay with us, and we hope to welcome you again in the future.Kind regards,Ramada Marcoola Beach

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my go to place
Stayed 2 nights in Feb 2024
Response from Ramada Marcoola Beach on Feb 9, 2024
Dear Barrie,Thank you for your positive review. We are so pleased to hear that you enjoyed your stay, and we hope to welcome you again in the future.Kind regards,Ramada Marcoola Beach

10/10 Excellent

Jacklyn Laura

Stayed 3 nights in Jan 2024
Response from Ramada Marcoola Beach on Jan 25, 2024
Good afternoon Jacklyn,Thank you so much for your lovely review. We are so pleased to hear that you enjoyed your stay with us, and we hope to welcome you again in the future.Warm regards,Ramada Marcoola Beach

6/10 Okay

Helen

Travelled with partner
An impromptu weekend away saw us book the Ramada at Marcoola Beach. Check in was efficient. We were then shown around the resort by Sarah from guest services. We didn't like the hard sell to attend one of the presentations over the weekend to join the Wyndham Club - we are both extremely busy at work and enjoyed a weekend away from city life without commitments. We didn't appreicate the pressure to attend a presentation. The room was small and musty but thankfully we enjoyed relaxing around the pool and on our balcony. It was disappointing for the price per night that the room was not serviced daily - you have to stay a week to have the room serviced, yet we only booked a hotel room for two nights and were not advised that there was no house keeping. Parking was also an issue on the Saturday afternoon/eveing as there was a wedding and all undercover parks were taken.f Close to beach so we enjoyed beach walks and cafes across the road offered a great selection of food choices.
Stayed 2 nights in Jan 2024
Response from Ramada Marcoola Beach on Jan 24, 2024
Good morning Helen,Thank you for your review. Let me first apologise for the negative experience you had with our Resort Host. The feedback has been provided to the Marketing Manager and will be addressed accordingly. We apologise that the room did not meet your expectations, but we are pleased to hear that you enjoyed the pool and local area during your stay. While our units are not serviced daily, any amenities required are available from reception free of charge. Thank you again for taking the time to provide your feedback.Kind regards,Ramada Marcoola Beach

10/10 Excellent

Vitor

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Ramada Marcoola Beach on Jan 10, 2024
Good morning Vitor,Thank you so much for your positive feedback. We are so pleased to see that you enjoyed your stay with us and we hope to welcome you again soon.Kind regards,Ramada Marcoola Beach

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I have forgotten just how small studio apartments can be
Stayed 7 nights in Dec 2023
Response from Ramada Marcoola Beach on Jan 10, 2024
Good morning David,Thank you for taking the time to leave a review. We apologise that the size of the room did not meet your expectations. For future stays, we do have larger two- and three-bedroom apartments available which we hope would be more suited to your needs. We hope to welcome you again in the future.Kind regards,Ramada Marcoola Beach

10/10 Excellent

Pina

Stayed 1 night in Dec 2023
Response from Ramada Marcoola Beach on Dec 29, 2023
Good morning Pina,We are so pleased to hear that you enjoyed your stay with us and we hope to welcome you again soon.Warm regards,Ramada Marcoola Beach

10/10 Excellent

Sallyanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near the beach, relaxing, clean and friendly staff
Stayed 3 nights in Dec 2023
Response from Ramada Marcoola Beach on Dec 29, 2023
Good morning Sallyanne,Thank you so much for your kind review about our property and staff. We are so happy that you enjoyed your stay with us and we will pass your comments on to the team.Warm regards,Ramada Marcoola Beach

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, except was a little noisy when the planes took off and landed
Stayed 2 nights in Dec 2023
Response from Ramada Marcoola Beach on Dec 24, 2023
Good morning Janet,We are so pleased to hear that you enjoyed your stay with us. Thank you for your positive feedback on our location, and we do apologise if the noise from the airport caused any inconvenience to you.Kind regards,Ramada Marcoola Beach

10/10 Excellent

Damion

Stayed 2 nights in Dec 2023
Response from Ramada Marcoola Beach on Jan 17, 2024
Good morning Damion,Thank you so much for your lovely review. We are pleased to hear that you enjoyed your stay with us, and we hope to welcome you again soon.Kind regards,Ramada Marcoola Beach

6/10 Okay

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This unit needs a good clean(back of entry door covered in dirty fingerprints, etc and repaint. No pictures on the walls. Aircon very rusted on top. This particular unit is also very noisy with street noise, maybe double glazing would be appropriate and that would also help with having to have blinds down most of the time due to people being able to look in from the footpath and street.
Stayed 1 night in Dec 2023
Response from Ramada Marcoola Beach on Dec 24, 2023
Good morning David,We are sorry to hear that the room did not meet your expectations. We apologise for the inconvenience of the street noise. Your review will help us improve the quality of our service, so thank you for taking the time to provide your feedback.Kind regards,Ramada Marcoola Beach

8/10 Good

Lucus

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ramada Marcoola Beach on Dec 21, 2023
Good afternoon Lucus,Thank you for the positive feedback! We hope to welcome you again soon.Warm regards

8/10 Good

Judy

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Staff were lovely and very helpful
Stayed 2 nights in Dec 2023
Response from Ramada Marcoola Beach on Dec 21, 2023
Good morning Judy,Thank you so much for your feedback! We pride ourselves on our customer service and are pleased to hear that you had a positive experience. We will pass your kind remarks on to our front office team.Warm regards,Ramada Marcoola Beach

8/10 Good

REMY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel next to Airport
Great hotel that is close to the airport. Has an awesome pool and backs onto the beach. The hotel has equipment that you can use for beach and also bikes to ride along the pathway. Across the road is some places to eat or you can take the bus (stop about 100m away) to Maroochydore for more variety and shopping.
Stayed 1 night in Dec 2023
Response from Ramada Marcoola Beach on Dec 16, 2023
Hello Remy,I am so pleased to hear that you enjoyed your stay with us. Thank you for the wonderful feedback about our property and location. We hope to see you again soon.Warm Regards

6/10 Okay

David

Liked: Cleanliness, staff & service
Suite was excellent
Stayed 1 night in Dec 2023
Response from Ramada Marcoola Beach on Dec 21, 2023
Good morning David,We are so glad to hear that you enjoyed the suite you booked at our property. We hope to welcome you again in the future.Warm regards,Ramada Marcoola Beach

8/10 Good

Leonor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Ramada Marcoola Beach on Dec 21, 2023
Good afternoon Leonor,Thank you for the positive feedback! We hope to welcome you again soon.Warm regards

8/10 Good

Robert

Stayed 2 nights in Dec 2023
Response from Ramada Marcoola Beach on Dec 21, 2023
Good afternoon Robert,We are glad to hear that you enjoyed your stay with us. We hope to welcome you again soon.Warm regards

8/10 Good

Craig

Liked: Cleanliness, staff & service
Needs a re-fresh
Stayed 1 night in Dec 2023
Response from Ramada Marcoola Beach on Dec 21, 2023
Good afternoon Craig,Thank you for the positive feedback! We hope to welcome you again soon.Warm regards,Ramada Marcoola Beach

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ramada Marcoola Beach on Dec 21, 2023
Good afternoon Jane,We are pleased to hear that you enjoyed your stay with us, and we hope to welcome you again soon.Warm regards,Ramada Marcoola Beach

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ramada Marcoola Beach on Dec 21, 2023
Good afternoon Stacey,We are so pleased to hear that you enjoyed your stay with us, and we hope to welcome you again soon.Warm regards,Ramada Marcoola Beach

2/10 Terrible

shawn

Stayed 1 night in Dec 2023
Response from Ramada Marcoola Beach on Dec 21, 2023
Good afternoon Shawn,Thank you for taking the time to share about your experience. We are sorry to hear that your recent stay did not meet your expectations. We strive to provide positive experiences for all of our guests and your feedback is appreciated in helping us to improve our service.Warm regards,Ramada Marcoola Beach

8/10 Good

Billie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great and easy!
Stayed 1 night in Nov 2023
Response from The Ramada Marcoola Beach Team on Dec 9, 2023
Dear Billie,Thank you for taking the time to review your recent stay. We are delighted you enjoyed our resort. We look forward to welcoming you back next visit.Kind Regards,Ramada Marcoola Beach

6/10 Okay

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found this trip was incredibly noisy from other tooms
Stayed 2 nights in Dec 2023
Response from The Ramada Marcoola Beach on Dec 9, 2023
Hi Trevor,Thank you for providing feedback on your recent experience at Ramada Marcoola Resort. We are sorry to hear your stay was affected by noise and apologies for the same, we are always on hand to assist with any issues to ensure you have a great stay with us. If you had mentioned your concerns to the friendly team, we could have rectified this immediately, however we appreciate you taking the time to inform us after you departed. Once again, we apologise and thank you for your feedback.Kind Regards,Ramada Marcoola Beach

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Ramada Marcoola Beach on Dec 21, 2023
Good afternoon,Thank you for the positive feedback! We hope to welcome you again soon.Warm regards,Ramada Marcoola Beach

6/10 Okay

Shirley

Liked: Cleanliness, staff & service
The room was dated. The AC very noisy. The floor sqeaked. The bathroom was cramped with a folding door. There was room around the wash basin to stand toiletries
Stayed 1 night in Nov 2023
Response from The Ramada Marcoola Beach on Dec 2, 2023
Dear Shirley,Thank you for your valuable feedback and I would like to apologies for all the unpleasant experience encountered during your stay. I will be sure to pass on your comments to the relevant department. We hope to welcome you back in the future.Kind Regards,Ramada Marcoola Beach

8/10 Good

Zane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ramada Marcoola Beach on Dec 21, 2023
Good afternoon Zane,Thank you for the positive feedback! We hope to welcome you again soon.Warm regards,Ramada Marcoola Beach

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience. Breakfast could have been better.
Stayed 2 nights in Nov 2023
Response from The Ramada Marcoola Beach on Dec 2, 2023
Hi Roger,We appreciate you taking the time to share feedback on your stay. I am so pleased you had an enjoyable visit. Unfortunately, the restaurant on site is privately owned and operated so we don't have any control over their operations. The cafe across the road has some fantastic breakfast options. We sincerely hope you had time to enjoy our heated pool and beautiful beaches.Kind Regards,Ramada Marcoola Beach

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Nov 2023
Response from The Ramada Marcoola Beach on Dec 2, 2023
Dear Michael,We appreciate your feedback and are delighted you enjoyed your stay. Thank you for sharing.Kind Regards,Ramada Marcoola Beach

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is starting to show its age but the staff more than made up for that.
Stayed 2 nights in Nov 2023
Response from The Ramada Marcoola BEach on Dec 2, 2023
Dear Chris,Thank you for providing feedback on your recent stay. I am sorry your hotel room did not meet your expectations and we appreciate your comments regarding room as we continually work to improve our guest's experience. It is a pleasure to read about our friendly staff and I will ensure your comments are shared with the team. We look forward to seeing you again.Kind Regards,Ramada Marcoola Beach

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with all the amenities you could want.
Stayed 3 nights in Nov 2023
Response from The Ramada Marcoola Beach on Nov 25, 2023
Dear Michael,We very much appreciate your stay review. We are delighted you had such a lovely experience at Ramada Marcoola Beach. Thank you and we hope to see you again soon.Warm Regards,Ramada Marcoola Beach

8/10 Good

HEATHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay.
Lovely check in with friendly staff and another lady who explains where to go to find your car park and room. She was awesome. We had a one bedroom apartment which was spacious, as it had a large living separate from the good size bedroom. The only downside was the lounge chairs were well worn and sunk down very low as the padding has gone flat. Originally we booked a room with 2 single beds. We upgraded to the 1 bed apartment but the bed was a queen when we arrived, and couldn't be split. The staff were so helpful and gave us a rollway bed that was normal single size. The pool was heated and lovely to swim in. The restaurant had amazing service and the best food.
Stayed 2 nights in Nov 2023
Response from The Ramada Marcoola Beach on Nov 25, 2023
Dear Heather, Thank you for taking the time to review your stay at Ramada Marcoola Beach. We are delighted you enjoyed our resort. I will pass your comments onto the team as they will be delighted with your feedback about the staff. I will also take on your comments regarding the lounge chairs and pass to the relevant department. We hope to welcome you back in the near future.Kind Regards,Ramada Marcoola Beach

8/10 Good

Otto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and close to the beach.
Stayed 2 nights in Nov 2023
Response from The Ramada Marcoola Beach Team on Nov 25, 2023
Dear Otto,We appreciate you taking the rime to provide feedback on your stay at Ramada Marcoola Beach. We are delighted you enjoyed our resort. We look forward to welcoming you back next visit.Kind Regards,Ramada Marcoola Beach

10/10 Excellent

Lachlan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ramada Marcoola Beach on Dec 21, 2023
Good afternoon Lachlan,We are so pleased to hear that you enjoyed your stay with us, and we hope to welcome you again soon.Warm regards,Ramada Marcoola Beach

8/10 Good

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service
Nice staff and close to the beach
Stayed 2 nights in Nov 2023
Response from The Ramada Marcoola Beach Team on Nov 18, 2023
Dear Kathryn,We appreciate you taking the time to provide feedback on your stay at Ramada Marcoola Beach. We are delighted you enjoyed our resort. We look forward to welcoming you back next time.Kind Regards,Ramada Marcoola Beach

6/10 Okay

S V

Pool was great. Beach contaminated so couldn’t swim in surf. Not many dining places. Hotel restaurant was disappointing.
Stayed 2 nights in Nov 2023
Response from The Ramada Marcoola Beach Team on Nov 18, 2023
Dear S V,Thank you for providing a review, we will pass this onto the restaurant on your behalf as it is a separate business.Kind Regards,

8/10 Good

Kirston

Business traveller
Liked: Cleanliness, staff & service, amenities
Not a bad place to stay. Staff were lovely however room was a little uncomfortable. Could feel the springs in the bed, neighbours door slamming shut the whole visit and drains making a gurgling sound. Good for convince - the pool looks amazing!
Stayed 1 night in Nov 2023
Response from The Ramada Marcoola Beach Team on Nov 17, 2023
Dear Kirston,Thank you for taking the time to review your stay. We will pass your comments onto the team as they will be delighted with your feedback about the staff. We will also take your comments regarding the room and drains and pass to the relevant departments. We hope to welcome you back in the near future.Kind Regards,

6/10 Okay

Natasha

Liked: Room comfort
Disliked: Staff & service
As a resort it did not have the conveniences we were expecting such as being able to stay on site for breakfast on a weekday or grab a coffee before 11am. Also, reception was too busy signing us up to join the “Hotel Club” session to share important info such as which carpark we were to use and needing to swap lifts to get to our particular tower. Cleaners were wonderfully helpful on that last regard. Perhaps the handout sheet could have that info if reception are required to pedal out their sign up info. Also didn’t appreciate the salesman style pressure applied when we decided to cancel the info session in advance. The pool was lovely and the bed and room were comfortable apart from a bathroom sink that wouldn’t drain. Not the recuperative getaway we had hoped for.
Stayed 2 nights in Nov 2023
Response from The Ramada Marcoola Beach Team on Nov 19, 2023
Dear Natasha,Thank you for your valuable feedback and we would like to apologies for all the unpleasant experience you encountered during your stay. It is our hope that you will give us the opportunity to better serve you in the near future.Kind regards,Ramada Marcoola Beach

10/10 Excellent

Janeen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little out of the way, although you do have beach access. The adjoining property offered dining which was convenient. Friendly staff.
Stayed 2 nights in Nov 2023
Response from The Ramada Marcoola Beach Team on Nov 17, 2023
Dear Janeen,We appreciate you taking the time to review your recent stay. We hope to welcome back in the near future.Kind Regards,

8/10 Good

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Location
Stayed 2 nights in Oct 2023
Response from The Ramada Marcoola Beach Team on Nov 17, 2023
Dear Suzanne,Thank you so much for your review, we certainly are lucky to enjoy this superb location and welcome guests to the resort. I am glad you enjoyed your stay and we look forward to welcoming you back.Kind Regards,

6/10 Okay

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Traffic noise was annoying as were the bright lights from around the district.
Stayed 2 nights in Nov 2023
Response from The Ramada Marcoola Beach Team on Nov 17, 2023
Dear Jeanette,Thank you for taking the time to review your stay and we are sorry you were disturbed by traffic noise; we are always available to assist should our guests encounter any concerns during their stay to make sure everyone has a relaxing and enjoyable stay. We look forward to welcoming you back in the future.Kind regards,

10/10 Excellent

Lorraine

Travelled with partner
Great place to stay 👍
Stayed 2 nights in Nov 2023
Response from The Ramada Marcoola Beach Team on Nov 11, 2023
Dear Lorraine,We very much appreciate your stay review. We are delighted you had such a lovely experience at Ramada Marcoola. Thank you and hope to see you again soon.Kind Regards,

6/10 Okay

Mark

Liked: Staff & service
Stayed 5 nights in Nov 2023
Response from Ramada Marcoola Beach on Dec 21, 2023
Good afternoon Mark,Thank you for the positive feedback! We hope to welcome you again soon.Warm regards,Ramada Marcoola Beach

6/10 Okay

Mary

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very old, dated rooms. Good enough for short stay.
Stayed 2 nights in Nov 2023
Response from The Ramada Marcoola Beach Team on Nov 11, 2023
Dear Mary,Thank you for taking the time to review your recent stay. We certainly appreciate your comments as we put a strong focus on room experience, and we are constantly trying to improve the quality through upgrades and renovations. We hope to welcome you back in the near future.Kind Regards,Ramada Marcoola Beach

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Ramada Marcoola Beach on Dec 21, 2023
Good afternoon,Thank you for the positive feedback! We hope to welcome you again soon.Warm regards,Ramada Marcoola Beach

10/10 Excellent

Ewen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from The Ramada Marcoola Beach on Nov 25, 2023
Dear Ewen,Thank you for sharing your feedback. We appreciate and look forward to welcoming you back again.Warm Regards,Ramada Marcoola Beach

10/10 Excellent

Claudio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I room we stayed in was spacious and very clean. With great ocean views
Stayed 3 nights in Oct 2023
Response from The Ramada Marcoola Beach on Nov 11, 2023
Dear Claudia,Thank you for choosing to stay with us. We are delighted you had such a memorable stay. We truly appreciate your sharing and hope to welcome you back again.Kind Regards,Ramada Marcoola Beach

4/10 Poor

Grant

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Totally disappointed for the price we paid for the ocean view room. Room is outdated and small especially the shower, curtains stained & torn & no where to place suitcase. Room was smelly and the hallway smelt of smoke. Would of been nice to be able to listen to the ocean but had to close the door due to the noise of a function
Stayed 1 night in Nov 2023
Response from The Ramada Marcoola Beach Team on Nov 9, 2023
Hi Grant, thank you for taking the time to review your recent stay. I will look into your comments about the room and hallway and ensure issues are rectified. We hope to welcome you back in the future.Kind Regards,Ramada Marcoola Beach

6/10 Okay

Judith

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Lumpy bed. Aged room with rust, dust and mould in the shower, shower products that were empty, broken appliances and a tv that rarely worked and was facing the wall (very bizarre room setup). Bistro attached doesn’t offer breakfast most days, and essentially no vegan options.
Stayed 3 nights in Nov 2023
Response from The Ramada Marcoola Beach Team on Nov 9, 2023
Dear Judith,I am sorry to hear that you had a disappointing experience with us at Ramada Marcoola, our friendly team are always available to assist our valued guests to make sure everyone has a memorable holiday with us. If you had mentioned your issues to the friendly team, we could have rectified this immediately, however I appreciate you taking the time to inform us after you departed. Once again, I apologize for the issues and thank you for the feedback.Kind Regards,Ramada Marcoola Beach