2/10 – Terrible
Tory W.
22 juill. 2025
Points faibles : Propreté
Absolute disaster of an experience. After receiving all the normal confirmation emails and even access instructions, I received an email the night before from the owner advising that he had double booked, used 2 platforms to list the property and that he had transferred us to a completely different property. I was only aware of this change at 10pm the night before our flight from Sydney to Noosa. I have an elderly mother who has difficulty with stairs and the new accom was on the top floor (3 flights). I will be making a formal complaint. I didn’t get a phone call or an apology. Total incompetence.
Tory W.
Séjour de 3 nuits en juillet 2025