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Reviews of Quality Inn & Suites Sun Prairie Madison East

2.5 out of 5
Quality Inn & Suites Sun Prairie Madison East
105 Business Park Dr, Sun Prairie, WI

Reviews

8.6

Excellent

Rating 10 - Excellent. 280 out of 571 reviews" "
Rating 8 - Good. 201 out of 571 reviews" "
Rating 6 - Okay. 57 out of 571 reviews" "
Rating 4 - Poor. 21 out of 571 reviews" "
Rating 2 - Terrible. 12 out of 571 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew, Cascade

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice pool, clean room comfortable bed. Reasonably priced
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 11, 2024
Dear Andrew,Thank you for your positive feedback! We're delighted to hear that our friendly staff, nice pool, clean rooms, and comfortable beds contributed to an enjoyable stay. We strive to offer a great experience at a reasonable price, and we're pleased to know we met your expectations. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

6/10 Okay

Kurt

It’s ok
Stayed 1 night in Feb 2024
Response from Hotel Manager. on Feb 12, 2024
Dear Kurt,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, Hotel Manager

8/10 Good

John, Minneapolis

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Hotel Manager on Jan 28, 2024
Dear Guest,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely,Hotel Manager

8/10 Good

Amber

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Hotel Manager. on Jan 19, 2024
Dear Amber,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

8/10 Good

sandra

Travelled with partner
Liked: Amenities
Liked the price and that the beds were not so high off the ground that I would need to jump in.
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Dec 29, 2023
Dear sandra,Thank you for sharing your positive feedback! We're delighted to hear that you liked our affordable pricing and appreciated the bed height, ensuring a comfortable and accessible experience. We value your input and hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 27, 2023
Dear Kevin,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

10/10 Excellent

JON

Stayed 2 nights in Dec 2023
Response from Hotel Manager. on Jan 16, 2024
Dear JONmThank you for the stay and the feedback. I am confident that you had a satisfactory stay looking at the five stars. Your input helps with our continuing efforts to provide excellent service and a great stay. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Dec 22, 2023
Dear Jeanne,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

10/10 Excellent

Kokou

Stayed 1 night in Dec 2023
Response from Hotel Manager. on Dec 23, 2023
Dear Kokou,Thank you for the stay and the feedback. I am confident that you had a satisfactory stay looking at the five stars. Your input helps with our continuing efforts to provide excellent service and a great stay. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

10/10 Excellent

Corina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I gave a 5 star based on what I paid... The hotel is not anything special but for the price I paid it was better than expected. Breakfast was ok but there wasn't a huge variety to choose from. The staff was friendly, the room was clean and the beds weren't the best but they weren't terrible either. If your looking for a budget hotel that doesn't feel dirty and gross this is it.
Stayed 2 nights in Dec 2023
Response from Hotel Manager. on Dec 20, 2023
Dear Corina,Thank you for your kind feedback. We appreciate your understanding of the value of the price paid. We're glad the hotel met your expectations, with friendly staff, clean rooms, and reasonable comfort. We'll be sure to take note of your comments about breakfast variety as we strive to enhance our offerings. Your review provides valuable insights for both our team and potential guests. We're grateful for your positive rating and hope to have the opportunity to welcome you back in the future!Sincerely, Hotel Manager

10/10 Excellent

Matthew

Stayed 1 night in Dec 2023
Response from Hotel Manager. on Dec 20, 2023
Dear Matthew,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

10/10 Excellent

Terrance

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite, easy access to highway
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Dec 19, 2023
Dear Terrance,Thank you for sharing your positive aspects of the stay. We're glad to hear that you found the location quiet and appreciated the easy access to the highway. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another pleasant stay.Sincerely, Hotel Manager

10/10 Excellent

Mitch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Dec 18, 2023
Dear Mitch,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

6/10 Okay

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 15, 2023
Dear Natasha,Thanks so much for your very kind feedback. We sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

8/10 Good

Richard

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Dec 13, 2023
Dear Richard,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

8/10 Good

Katrina

Stayed 1 night in Dec 2023
Response from Hotel Manager. on Dec 11, 2023
Dear Katrina,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

8/10 Good

Floribert

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Friendly staff.. ok for the price. Our bed was terrible and had a huge sinkhole in the middle of it but it was only for one night so we just dealt with it
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Dec 6, 2023
Dear Floribert,Thank you for sharing your experience. We're glad to hear that you found the staff friendly and that the stay was acceptable for the price. However, we apologize for the issue with the bed. Your comfort is important to us, and we appreciate your understanding in dealing with the situation for the night. We hope to have the opportunity to provide an even better experience in the future.Sincerely, Hotel Manager

10/10 Excellent

BARRY, Richland Center

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very helpful, clean room, comfortable bed. Room temp was easy to set, quiet area.
Stayed 1 night in Dec 2023
Response from Hotel Manager. on Dec 6, 2023
Dear BARRY,Thank you for taking the time to share your positive experience! We're thrilled to hear that the hotel staff was helpful, the room was clean, the bed comfortable, and you found the area quiet. Your feedback is appreciated, and we look forward to welcoming you back for another enjoyable stay in the future! Sincerely, Hotel Manager

10/10 Excellent

Kris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Manager. on Dec 6, 2023
Dear Kris,Thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager

10/10 Excellent

kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean rooms
Stayed 4 nights in Nov 2023
Response from Hotel Manager. on Dec 1, 2023
Dear kelly,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager

10/10 Excellent

James

Stayed 1 night in Nov 2023
Response from Hotel Manager on Dec 14, 2023
Dear James,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

8/10 Good

DyAnnah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 18, 2023
Dear DyAnnah,Thank you very much for staying with us and for giving the 8 ratings feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Norman S.

Stayed 1 night in Nov 2023
Response from Hotel Manager. on Dec 7, 2023
Dear Norman S.Thank you for taking the time to write a wonderful review. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We look forward to serving you again and giving you another five-star experience. Sincerely, Hotel Manager

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was convenient and economical.
Stayed 2 nights in Nov 2023
Response from Hotel Manager. on Nov 17, 2023
Dear Michael,Thank you for the wonderful review of your stay at our hotel. We are delighted to know that you found our location convenient and close to your areas of interest. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager

10/10 Excellent

William

Stayed 1 night in Sep 2023
Response from Hotel Manager. on Nov 16, 2023
Dear William,Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager

10/10 Excellent

teri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and the bed was very comfortable. Staff was very friendly and the free breakfast was delicious. I will definitely stay there again.
Stayed 1 night in Nov 2023
Response from Hotel Manager. on Nov 11, 2023
Dear teri,Thank you for taking the time to share your experience about your recent stay at our hotel. We appreciate that you shared your experience so that we can continue to focus on improving the processes we have to satisfy our guests. We are thrilled to hear that you find our room clean, the staff very friendly, the breakfast nice, and the bed comfortable. We look forward to your next stay!Sincerely, Hotel Manager

10/10 Excellent

KEVIN

Stayed 3 nights in Nov 2023
Response from Hotel Manager. on Nov 28, 2023
Dear KEVIN,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager

6/10 Okay

lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool was great along with the room. The breakfast could be changed up from day to day rather then serving the same items each day.
Stayed 4 nights in Oct 2023
Response from Hotel Manager on Nov 5, 2023
Dear Guest,Thank you for your valuable feedback, Adam. We're pleased to hear that you enjoyed the swimming pool and your room during your stay. Your suggestion regarding the breakfast variety is noted, and we'll certainly consider offering a more diverse breakfast selection to enhance the guest experience. We appreciate your input and look forward to hosting you again in the future.Sincerely,Hotel Manager

10/10 Excellent

Ellen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Hotel Manager. on Nov 6, 2023
Dear Ellen,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager.

10/10 Excellent

John

Travelled with partner
Liked: Amenities
The staff was very cordial!
Stayed 1 night in Oct 2023
Response from Hotel Manager on Nov 2, 2023
Dear John,Thank you for your stay. We're delighted to hear that you had a positive experience with our staff, finding them to be cordial during your stay. Providing friendly and helpful service is a top priority, and your kind words are greatly appreciated. We look forward to welcoming you again. Sincerely,Hotel Manager

10/10 Excellent

Llulyanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Hotel Manager on Oct 31, 2023
Dear Guest,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely,Hotel Manager

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 31, 2023
Dear Katherine,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectations. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely,Hotel Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cordial staff!
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 31, 2023
Dear John,Thank you for your stay. We're delighted to hear that you had a positive experience with our cordial staff. Providing excellent customer service is important to us, and we appreciate your positive feedback. We look forward to welcoming you again. Sincerely,Hotel Manager

8/10 Good

Ramu

Liked: Staff & service
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Oct 25, 2023
Dear Guest,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely,Hotel Manager

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Manager. on Nov 1, 2023
Dear Scott, Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager

6/10 Okay

Sandra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The breakfast space was very small--a cramped room. Not the usual room off the lobby in other QIs. The man running the breakfast was very rude, literally yelling at diners to hurry up and get out. The food was not up to QI standards. Waffle batter very thin. However, the room was clean and convenient.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 18, 2023
Dear Sandra, Thank you for taking the time to write about your recent stay with us. We appreciate your pleasant remarks. But at the same time, We are sorry for the inconvenience caused to you as mentioned in your negative feedback. We’re always working, however, to make the experience here better. We take real pride in providing a great guest experience. I hope you will give us another try in the future. Sincerely, Hotel Manager.

10/10 Excellent

Jeremiah

Stayed 2 nights in Oct 2023
Response from Hotel Manager on Oct 18, 2023
Dear Guest,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager

6/10 Okay

Kyle

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Oct 28, 2023
Dear Kyle, Thank you for your stay and the Six ratings. From an improvement point of view, we look for specific & particular experience sharing. You will have a better experience next time. Our staff is always working to improve the hotel and we hope you'll stay with us again soon!Sincerely, Hotel Manager

10/10 Excellent

Kay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
King bed with a whirl pool tub and a huge bathroom with a shower, tub, and handicap toilet.  Love this place!!
Stayed 1 night in Oct 2023
Response from Hotel Manager. on Oct 16, 2023
Dear Kay, It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager

8/10 Good

Jody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok. A little noisy. Could hear people walking down the hall and people above me.
Stayed 1 night in Oct 2023
Response from Hotel Manager. on Oct 9, 2023
Dear Jody,Thank you for sharing your feedback about your stay. We apologize for any noise disturbances you experienced during your stay.Your comments are valuable, and we will consider them as we work on improving our accommodations and addressing noise-related issues. We want to ensure that your next stay is more enjoyable.Sincerely,Hotel Manager

6/10 Okay

Mikayla

Not bad, I was just genuinely in the room to sleep so as far as that goes bedding was clean and bed was good quality
Stayed 5 nights in Sep 2023
Response from Hotel Manager on Oct 6, 2023
Dear Mikayla,Thank you for your stay. We're glad to hear that you had a comfortable and restful sleep during your stay and that you found the bedding to be clean and the bed of good quality. We look forward to welcoming you again.Sincerely,Hotel Manager

10/10 Excellent

Lori

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, clean facilities. Nice to have the mini fridge and microwave in room. Only suggestion would be some charging ports. Very good for a stopover stay.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 3, 2023
Dear Lori,Thank you for your stay. Appreciate your nice comments about our team and services. Your compliments are not only rewarding but also inspiring. It is our pleasure that we were able to satisfy you. Our goal is to provide our guests with the warmest hospitality and most efficient service. We are looking forward to seeing you soon.Sincerely,Hotel Manager

10/10 Excellent

Jeremy

Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 30, 2023
Dear Jeremy,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager

10/10 Excellent

Joanie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Hotel Manager on Sep 21, 2023
Dear Joanie,Thanks for your stay at our hotel and the valuable review. Our goal is total guest satisfaction, and we're glad that we could match your expectation. Every day, we get the honor of serving many guests and their families who report satisfaction with their stay with us. Hope that you will give us repeated opportunities to serve you. Sincerely,Hotel Manager

8/10 Good

Signe

Stayed 1 night in Sep 2023
Response from Hotel Manager on Oct 3, 2023
Dear Guest,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely,Hotel Manager

10/10 Excellent

lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 12, 2023
Dear Lawrence,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager

6/10 Okay

Joe Bill

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Disappointed
I asked for an extended check out because i was working in the area and was planning on driving home afterwards. I was told that all the rooms were taken for the next day. So I jumped online to see if I could get a room for the next day and it said there were several available. The air was not on in the room when i checked in and it was 98 degrees outside. i had turned it down to 60 and the room was still above 80 after 2 hours. I was referred to your hotel by a local business.
Stayed 1 night in Sep 2023
Response from Hotel Manager. on Sep 9, 2023
Dear Guest,Thank you for your stay. I’m sorry that we couldn’t provide the quality of experience that you desired. We’re always working, however, to make the experience here better. We take real pride in providing a great guest experience. I hope you will give us another try in the future.Sincerely,Hotel Manager.

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
The hotel was very clean and the staff was outstanding!
Stayed 1 night in Aug 2023
Response from Hotel Manager on Sep 7, 2023
Dear Carol,Thank you for your positive feedback! We're delighted to hear that you found our hotel very clean and our staff outstanding. Your kind words are greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future. Safe travels!Sincerely,Hotel Manager

10/10 Excellent

Kay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 5, 2023
Dear Kay,Thank you for staying with us and for providing a review through which you gave us ten stars. Your rating is very much appreciated and it inspires us to maintain our high standards of hospitality. It is a pleasure to serve such valued guests as yourself, and we hope to see you again soon!Sincerely,Hotel Manager

8/10 Good

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hotel Manager. on Aug 28, 2023
Dear Rick,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely,Hotel Manager.