Note fondée sur 983 évaluations vérifiées
4,4 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
Avis Expedia vérifiés
par gaetan
très bien
Publié le 11 janv. 2017 sur Hotelstrès beau petit village alpin
Commentaires de Gestion de l’hôtel
13 janv. 2017 par General Manager, Gestion de l’hôtel
Merci Gaetan!
David
Recommandé
pour Tout le mondepar un voyageur vérifié de otterburn park, Quebec
Tres belle chambre en plein centre de l'action
Publié le 3 août 2016Nous avons beaucoup apprecie l'offre d'activites offert.
par un voyageur vérifié
Publié le 22 juin 2024
Very clean and spacious, staff was professional and upgraded us
par un voyageur vérifié
Publié le 17 juin 2024
par un voyageur vérifié
Publié le 16 juin 2024
Very helpful …
Somehow they did not have a pet in The reservation but they were able to accommodate
Commentaires de Gestion de l’hôtel
16 juin 2024 par Front Office, Gestion de l’hôtel
Dear DonnaThank you for taking the time to share your comments from your stay with us. We truly appreciate your wonderful feedback and will share your comments with our team. We are happy to hear that we were able to accommodate your request and you enjoyed your stay.We look forward to welcoming you back to Sun Peaks Grand in the future! Hope you will give us another chance to impress you.Sun Peaks Grand Hotel & Conference Centre.
par un voyageur vérifié
Publié le 15 juin 2024
Great off season visit to the ski village. The hotel was top notch and a great deal out of season mid week.
Commentaires de Gestion de l’hôtel
16 juin 2024 par Front Office, Gestion de l’hôtel
Dear Murray,Thank you for taking the time to provide a rating from your recent stay at the Sun Peaks Grand Hotel & Conference Centre. We are happy that we were able to deliver an elevated experience to you. We are looking forward to welcoming you back for your next visit to Sun Peaks. Warm Regards,Sun Peaks Grand Hotel & Conference Centre
par un voyageur vérifié
Publié le 14 juin 2024
Everything was perfect no complaints @ all 😊
Commentaires de Gestion de l’hôtel
16 juin 2024 par Front Office, Gestion de l’hôtel
Dear Satvinder,Thank you for choosing to stay with us, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, and enjoyed an elevated experience. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to the Sun Peaks Grand & Conference Centre in the future. Sun Peaks Grand & Conference Centre
par un voyageur vérifié
Publié le 9 juin 2024
Commentaires de Gestion de l’hôtel
13 juin 2024 par Front Office, Gestion de l’hôtel
Dear MelissaThank you for taking the time to share your comments from your stay with us. We truly appreciate your wonderful feedback and will share your comments with our team.We look forward to welcoming you back to Sun Peaks Grand in the future! Sun Peaks Grand Hotel & Conference Centre.
par un voyageur vérifié
Publié le 9 juin 2024
Was super frustrating trying to check in cause my room wasn’t ready, finally at 430pm I had to ask for a different room which should’ve just been suggested right away luckily they were able to, then the keys didn’t work so had to go back and get them ready do but the front desk girl was very nice Came with me still didn’t work so she let us in and then drop them off after, so she was great ! Overall it worked out in then end. Also There no way they are queen beds they are more like doubles
Commentaires de Gestion de l’hôtel
13 juin 2024 par Front Office Manager, Gestion de l’hôtel
Dear LisaThank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback as it help us in our efforts to offer each guest a unique resort experience. I would like to take this opportunity to apologize for the late check-in and inefficient arrival process. Your feedback is valued and allows us to continually monitor and improve service standards and we appreciate the time you have taken to do so.We truly value your feedback about our staff, in particular, Sarah. We are very proud of our associates. They were thrilled to read your wonderful comments.We certainly hope this experience has not placed us in your permanent disfavour and we have the opportunity to welcome you back to Sun Peaks Grand in the future! Sun Peaks Grand Hotel & Conference Centre
par un voyageur vérifié
Publié le 9 juin 2024
Wonderful staff and the hotel was beautiful! Had an amazing view of the town square. Extremely clean. The kids loved the pool!
Commentaires de Gestion de l’hôtel
9 juin 2024 par Front Office Manager, Gestion de l’hôtel
Dear Melissa,Thank you for choosing to stay with us, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, and enjoyed an elevated experience. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We truly value your feedback about our staff. We are very proud of our associates. They were thrilled to read your wonderful comments.We look forward to welcoming you back to the Sun Peaks Grand & Conference Centre in the future. Sun Peaks Grand & Conference Centre
