4/5 Good
James
Travelled with family
7 Mar. 2020
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2020
Photo gallery
Guest reviews
4.3 out of 5 Excellent
464 reviews
Guests rated this property 4.5/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Free airport shuttle
Air conditioning
Spa
Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
Map
Sun City Resort, Sun City, North West
Explore the area
Lost City1 min walk
The Valley of Waves14 min walk
The Gary Player Golf Course5 min drive
Pilanesberg (NTY-Sun City)18 min drive
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Luxury Twin Room
Photos of Luxury Twin Room
Luxury Twin Room
4.4/5 guest room ratingMore detailsRoom amenities
- 387 sq ft
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Single Beds
36 square metres m2 room with garden views
Internet – Free WiFi
Entertainment – Cable channels
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Blackout drapes/curtains, turn-down service and linenBathroom – Private bathroom, separate bathtub and shower, slippers and free toiletries
Practical – Safe, desk and phone
Comfort – Air conditioning and daily housekeeping
Accessibility – Low-height work surfaces and sink, raised toilet seat, grab bar near toilet and wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityJunior Suite
Photos of Junior Suite
Junior Suite
4/5 guest room ratingMore detailsRoom amenities
- 753 sq ft
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
70 square metres m2 room with garden views
Internet – Free WiFi
Entertainment – Cable channels
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Blackout drapes/curtains, turn-down service and linenBathroom – Private bathroom, separate bathtub and shower, slippers and free toiletries
Practical – Safe, desk and phone
Comfort – Air conditioning and daily housekeeping
Accessibility – Low-height work surfaces and sink, raised toilet seat, grab bar near toilet and wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior Luxury Room
Photos of Superior Luxury Room
Superior Luxury Room
4.4/5 guest room ratingMore detailsRoom amenities
- 495 sq ft
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
46 square metres m2 room with garden views
Internet – Free WiFi
Entertainment – Cable channels
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Blackout drapes/curtains, turn-down service and linenBathroom – Private bathroom, separate bathtub and shower, slippers and free toiletries
Practical – Safe, desk and phone
Comfort – Air conditioning and daily housekeeping
Accessibility – Low-height work surfaces and sink, raised toilet seat, grab bar near toilet and wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior Suite
Photos of Superior Suite
Superior Suite
More detailsRoom amenities
- 947 sq ft
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
88 square metres m2 room with garden views
Internet – Free WiFi
Entertainment – Cable channels
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Blackout drapes/curtains, turn-down service and linenBathroom – Private bathroom, separate bathtub and shower, slippers and free toiletries
Practical – Safe, desk and phone
Comfort – Air conditioning and daily housekeeping
Accessibility – Low-height work surfaces and sink, raised toilet seat, grab bar near toilet and wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilityParaplegic Room
Photos of Paraplegic Room
Paraplegic Room
5/5 guest room ratingMore detailsRoom amenities
- 484 sq ft
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
45 square metres m2 room with garden views
Internet – Free WiFi
Entertainment – Cable channels
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Blackout drapes/curtains, turn-down service and linenBathroom – Private bathroom, separate bathtub and shower, slippers and free toiletries
Practical – Safe, desk and phone
Comfort – Air conditioning and daily housekeeping
Accessibility – Grab bar in shower, raised toilet seat, low-height work surface and sink and wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior Luxury Pool Facing Room
Photos of Superior Luxury Pool Facing Room
Superior Luxury Pool Facing Room
3.6/5 guest room ratingMore detailsRoom amenities
- 548 sq ft
- Sleeps 2
Room information
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
51 square metres m2 room with pool views
Internet – Free WiFi
Entertainment – Cable channels
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Blackout drapes/curtains, turn-down service and linenBathroom – Private bathroom, separate bathtub and shower, slippers and free toiletries
Practical – Safe, desk and phone
Comfort – Air conditioning and daily housekeeping
Accessibility – Low-height work surfaces and sink, raised toilet seat, grab bar near toilet and wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availabilitySuperior Luxury Family Room
Photos of Superior Luxury Family Room
Superior Luxury Family Room
4.4/5 guest room ratingMore detailsRoom amenities
- 495 sq ft
- Sleeps 4
Room information
Sleeps
- Max people: 4Max adults: 2Max children: 2
Room details
1 King Bed
46 square metres m2 room with garden views
Internet – Free WiFi
Entertainment – Cable channels
Food & Drink – Coffee/tea maker, minibar and 24-hour room service
Sleep – Blackout drapes/curtains, turn-down service and linenBathroom – Private bathroom, separate bathtub and shower, slippers and free toiletries
Practical – Safe, desk and phone
Comfort – Air conditioning and daily housekeeping
Accessibility – Low-height work surfaces and sink, raised toilet seat, grab bar near toilet and wheelchair accessible
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
About this area
Sun City
The Palace of the Lost City at Sun City Resort is located in Sun City. The Valley of Waves and Lost City are local attractions and The Gary Player Golf Course is worth checking out if an activity is on the agenda.
What's nearby
- Lost City - 1 min walk
- The Valley of Waves - 14 min walk
- The Gary Player Golf Course - 5 min drive
- Sun City Casino - 5 min drive
- Mogwase Shopping Center - 34 min drive
Restaurants
- Crystal Court — 1 min walk
- The Grill Room — 1 min walk
- Ocean Basket - 9 min walk
- Bocado - 17 min walk
- RocoMamas - 4 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Social distancing
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Self parking: ZAR 65 per night
- Valet parking: ZAR 65 per night
- Free 24-hour return airport shuttle
- Airport shuttle on request
- Free local area shuttle
- Free casino shuttle
Food and drink
- 3 restaurants and 3 coffee shops
- 1 poolside bar and 1 bar
- 24-hour room service
Things to do
- 18 holes of golf
- 2 outdoor tennis courts
- Arcade/games room
- Archery
- Billiards/pool table
- Children's pool
- Ecotours
- Free water park access
- Full-service spa
- Game/wildlife drives
- Game/wildlife viewing
- Health club
- Hiking/biking trails
- Mini golf
- Motor-boating
- Motorised watercraft
- Mountain biking
- Nightclub
- Outdoor pool
- Parasailing
- Playground
- Safari
- Sauna
- Segway hire/tours
- Shopping
- Steam room
- Waterskiing
- Zip-lining
Family friendly
- Arcade/games room
- Babysitting/childcare (surcharge)
- Children's club (surcharge)
- Children's pool
- Dry cleaning service
- Free area shuttle
- Free water park access
- Corner/local shop
- In-room childcare (surcharge)
- Laundry facilities
- Lazy river
- Mini golf
- Outdoor pool
- Playground
- Supervised childcare/activities (surcharge)
- Water slide
Conveniences
- ATM/banking services
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
- Corner/local shop
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter
- Tour/ticket assistance
- Turndown service
- Wedding services
Languages spoken
- English
Business services
- Business centre
- Meeting rooms
- Conference centre
Outdoors
- Garden
- Pool sunloungers
- Pool umbrellas
- Terrace
Spa
- Aromatherapy
- Body treatments
- Body wraps
- Couples treatment room(s)
- Facials
- Manicures and pedicures
- Massage - deep-tissue
- Massage/treatment rooms
- Outdoor treatment areas
- Reflexology
- Spa open daily
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Grab bar near toilet
- In-room accessibility
- Low-height worktop and sink
- Raised toilet seat
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- 51 casino gaming tables
- 700 casino slot machines
- 2 casino VIP rooms
- Casino
- Designated smoking areas (fines apply)
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
- Ceiling fan
- Linens
Bathroom
- Free toiletries
- Hairdryer
- Separate bathtub and shower
- Towels
Entertainment
- TV channels
- TV
Food and drink
- Coffee/tea maker
- Minibar
More
- Connecting rooms available
- Desk
- Phone
- Restaurant dining guide
- Safe
- Slippers
- Turndown service
See similar properties
Policies
Check-in
Check-in between 2:00 PM and midnight
Minimum check-in age - 16
Check-out
Check-out before 11 AM
Special check-in instructions
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Self-parking fee: ZAR 65 per night
- Valet parking fee: ZAR 65 per night
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
We should mention
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
National rating
Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.
Property is also known as
Palace Lost City Hotel Sun City
Palace Lost City Hotel
Palace Lost City Sun City
Palace Lost City
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City
Palace Lost City Sun City Resort
Palace Lost Resort
Palace Lost
The Palace of the Lost City
The Palace of the Lost City at Sun City Resort Hotel
The Palace of the Lost City at Sun City Resort Sun City
The Palace of the Lost City at Sun City Resort Hotel Sun City
Frequently asked questions
4.3
Excellent
464 reviews4.5/5
Cleanliness
4.3/5
Staff & service
4.5/5
Amenities
4.2/5
Property conditions & facilities
5/5 Excellent
Verified traveller
2 Mar. 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020
5/5 Excellent
Bradley
21 Feb. 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect sunshine getaway
Stayed 4 nights in Feb 2020
4/5 Good
Verified traveller
20 Feb. 2020
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
4/5 Good
Edward
17 Feb. 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
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