The Palace of the Lost City at Sun City Resort is located in Sun City. The Valley of Waves and Lost City are local attractions and The Gary Player Golf Course is worth checking out if an activity is on the agenda.
5-star family-friendly hotel near The Valley of Waves
Along with 3 restaurants, this hotel has a full-service spa and a golf course. Free WiFi in public areas, a free airport shuttle, and a free casino shuttle are also provided. Additionally, a casino, free water park access, and an outdoor pool are onsite. All 335 rooms offer free WiFi, 24-hour room service, and TVs with cable channels. Guests will also find minibars, separate bathtubs and showers, and coffee makers.
The Palace of the Lost City at Sun City Resort offers 335 air-conditioned accommodations with minibars and safes. Televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.
Guests can experience the thrill of a safari, and enjoy recreation facilities including 2 outdoor tennis courts. An outdoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park, a lazy river, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
The Royal Salon has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
The spa is open daily.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Protective shields in place at main contact areas
Social distancing measures in place
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (ZAR 65 per night)
Valet parking on site (ZAR 65 per night)
Wheelchair-accessible parking available
Free 24-hour roundtrip airport shuttle
Airport shuttle on request
Free area shuttle
Free casino shuttle
Food and drink
3 restaurants and 3 coffee shops
1 poolside bar and 1 bar
24-hour room service
Things to do
18 holes of golf
2 outdoor tennis courts
Free water park access
Children's club (surcharge)
Free area shuttle
Free water park access
In-room child care (surcharge)
Supervised childcare/activities (surcharge)
Free newspapers in lobby
24-hour front desk
Dry cleaning service
Pool sun loungers
Couples treatment room(s)
Manicures and pedicures
Massage - deep-tissue
Outdoor treatment areas
Spa open daily
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
The following facilities are closed seasonally each year. They will be closed from May 31 to July 7:
Staffed front desk
No pets or service animals allowed
Children and extra beds
Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Self parking fee: ZAR 65 per night
Valet parking fee: ZAR 65 per night
A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Property is also known as
LOST CITY PALACE
PALACE LOST CITY
PALACE LOST Hotel
PALACE LOST Hotel CITY
Palace Lost City Hotel Sun City
Palace Lost City Hotel
Palace Lost City Sun City
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City
Palace Lost City Sun City Resort
Palace Lost Resort
The Palace of the Lost City
The Palace of the Lost City at Sun City Resort Hotel
The Palace of the Lost City at Sun City Resort Sun City
The Palace of the Lost City at Sun City Resort Hotel Sun City
Frequently asked questions
Yes, this property has an outdoor pool and a children's pool.
As of Jun 15, 2021, prices found for a 1-night stay for 2 adults at The Palace of the Lost City at Sun City Resort on Jun 16, 2021 start from CA $262, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
No, pets are not allowed at this property.
Self parking is available for ZAR 65 per night. Valet parking is available for ZAR 65 per night.
Check-in is from 2:00 PM - midnight. After-hours check-in is not available.
Check-out is at 11 AM. Late check-out is available for a fee.
Yes, there's a free airport shuttle that runs on request.
This family-friendly Sun City hotel is within a 15-minute walk of Lost City and The Valley of Waves. The Gary Player Golf Course and Sun City Casino are also within 1 mi (2 km).
Amazing stay! Had a wonderful weekend. The food is absolutely incredible - best breakfast I have ever seen. The warm and cold taps were very hot - so showering was a bit of a challenge. Other than that - such a nice weekend.
Ive been coming to Sun City (80s)and the Palace(90s) since it opened.Unfortunately seems that mgts push to cut costs will hurt service and for a claimed 6 star hotel and resort thats just unacceptable.That said the staff i encountered were all super courteous and efficient but problem is too few and thin on the ground resulting in even having to place my own lunch order at the pool bar rather than have staff taking my order.Overall Palace needs a refurb as looking a bit tired .The pool area dissapointing with deck chair covers looking like they havnt been upgraded in ages and were torn, in poor condition.