Title: The Cascades Hotel at Sun City Resort - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Cascades Hotel at Sun City Resort Luxury hotel with 2 restaurants and a full-service spa ![Mini-golf](https://images.trvl-media.com/lodging/1000000/10000/9600/9515/bb0aad2a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Luxury Room](https://images.trvl-media.com/lodging/1000000/10000/9600/9515/09600601.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Golf](https://images.trvl-media.com/lodging/1000000/10000/9600/9515/1d4daa0e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Luxury Room with Balcony](https://images.trvl-media.com/lodging/1000000/10000/9600/9515/e85907e7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/10000/9600/9515/7301f314.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Cascades Hotel at Sun City Resort delivers luxury with international cuisine at two restaurants and a Gary Player Health Spa. Travelers can hit the gym, try archery or water skiing, or simply unwind by the outdoor pool and lazy river. 7.8 Good ## Popular amenities - Parking included - Spa - Pool - Housekeeping - Laundry - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Oct. 30 - Oct. 31](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=9515&PinnedHotelID=9515&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=9515&PinnedHotelID=9515&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 31 - Nov. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=9515&PinnedHotelID=9515&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=9515&PinnedHotelID=9515&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=9515&PinnedHotelID=9515&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=9515&PinnedHotelID=9515&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9515&PinnedHotelID=9515&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=9515&PinnedHotelID=9515&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Luxury Twin Room](https://images.trvl-media.com/lodging/1000000/10000/9600/9515/ac49ab3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Twin Room 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds TV Private bathroom Hair dryer - 322 sq ft - Sleeps 2 - 2 Twin Beds ![Luxury Family Room](https://images.trvl-media.com/lodging/1000000/10000/9600/9515/24a10475.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Family Room 8.0 Very good 4 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds TV Private bathroom Hair dryer - 355 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Paraplegic Room](https://images.trvl-media.com/lodging/1000000/10000/9600/9515/5cf9fb35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Paraplegic Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds TV Private bathroom Hair dryer - 355 sq ft - Sleeps 2 - 1 King Bed ![Superior Luxury Family Room](https://images.trvl-media.com/lodging/1000000/10000/9600/9515/d0ec1260.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Luxury Family Room ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds TV Private bathroom Hair dryer - 355 sq ft - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Superior Luxury Room](https://images.trvl-media.com/lodging/1000000/10000/9600/9515/3e8a6420.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Luxury Room 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds TV Private bathroom Hair dryer - 473 sq ft - Sleeps 2 - 1 King Bed ![Superior Luxury Room with Balcony](https://images.trvl-media.com/lodging/1000000/10000/9600/9515/116a9f46.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Luxury Room with Balcony ### Highlights Balcony Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds TV Private bathroom - 473 sq ft - Sleeps 2 - 1 King Bed ### Luxury Suite 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds TV Private bathroom - 699 sq ft - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSun-City-Hotels-The-Cascades-Hotel-At-Sun-City-Resort.h9515.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSun-City-Hotels-The-Cascades-Hotel-At-Sun-City-Resort.h9515.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-25.34709%2C27.09881&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gchqZdVLb8TnOY_ClRa8veGmlIM=) R556, Moses Kotane, North West, 0316 #### What's nearby - The Gary Player Golf Course - 2 min walk - 0.2 km - Sun City Casino - 2 min walk - 0.2 km - The Valley of Waves - 7 min walk - 0.6 km - Segaetsho Cultural Village - 14 min walk - 1.2 km - Pilanesberg National Park - 12 min drive - 8.9 km #### Restaurants - ‪Cabanas Pool Bar - ‬5 min walk - ‪Acacia Terrace Cafe - ‬9 min drive - ‪Debonairs Pizza - ‬5 min walk - ‪The Crystal Court - ‬4 min drive - ‪The Jungle Bar - ‬10 min drive ## About this property ### The Cascades Hotel at Sun City Resort Luxury family-friendly hotel You can look forward to a golf course, a casino, and free water park access at The Cascades Hotel at Sun City Resort. For those looking to try their luck, this hotel boasts 700 slot machines, 51 casino gaming tables, and 2 casino VIP rooms. Indulge in a facial, aromatherapy, and a body wrap at Gary Player Health Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, dinner, kids' meals, light fare, and international cuisine. Enjoy the gym, as well as activities like mountain biking, game viewing, and racquetball/squash. Stay connected with free in-room WiFi, and guests can find other amenities such as a nightclub and a poolside bar. Additional perks include: - An outdoor pool and a children's pool, along with a lazy river, a waterslide, and sun loungers - Free self parking and valet parking - A free area shuttle, bike rentals, and a safari - 2 outdoor tennis courts, an electric car charging station, and access to a nearby health club Room features All 243 rooms boast comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes. Extra amenities include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and separate tubs/showers - TVs with cable channels - Free infant beds, electric kettles, and heating ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/400000/392100/392096/4c6defef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Palace of the Lost City at Sun City Resort Moses Kotane - Pool - Spa - Kids pool - Waterslide 8.8 Excellent 652 reviews CA $527 CA $612 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=392096&PinnedHotelID=392096&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/1000000/10000/9500/9459/4103306f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Cabanas Hotel at Sun City Resort Moses Kotane - Pool - Hot tub - Spa - Kids pool 7.8 Good 829 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=9459&PinnedHotelID=9459&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast for a fee](https://images.trvl-media.com/lodging/7000000/6800000/6792700/6792618/92053090.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Kingdom Resort Moses Kotane - 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Pool - Breakfast included - All-inclusive - Parking included 9.8 Exceptional 88 reviews CA $1,155 CA $1,328 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=1201423&PinnedHotelID=1201423&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 6:00 AM to 6:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/6000000/5990000/5988800/5988776/8e8f626b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shepherd's Tree Game Lodge Pilanesberg National Park - Pool - Breakfast included - Spa - Parking included 9.6 Exceptional 100 reviews CA $494 CA $595 total includes taxes & fees Nov 18 - Nov 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=5988776&PinnedHotelID=5988776&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/2000000/1870000/1865200/1865113/6d182bcd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kedar Heritage Lodge, Conference Centre & Spa Boshoek - Pool - Breakfast included - Spa - Parking included 8.2 Very good 241 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-13&endDate=2025-11-14&selected=1865113&PinnedHotelID=1865113&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free area shuttle - Free casino shuttle - Free self parking on site - Free valet parking on site - Wheelchair-accessible parking available ### Food and drink - 2 restaurants - 3 bars/lounges - A coffee shop/cafe - A poolside bar - Snack bar/deli ### Restaurants on site - Bocado - Legends - Luma Bar & Lounge - Peninsula - The Grill Room ### Things to do - 18-hole golf course - 2 outdoor tennis courts - 51 gaming tables - 700 slot machines - Arcade/game room - Archery - Bicycle rentals - Boat tours - Casino - Children's club - Children's pool - Free water park - Full-service spa - Game drive - Game viewing - Gym - Hiking/biking trails - Lazy river - Mini golf - Motor boating - Mountain biking - Nightclub - Outdoor pool - Parasailing - Personal motorized watercraft - Playground - Racquetball/squash - Safari - Sauna - Segway rentals/tours - Shopping - Steam room - Water skiing - Waterslide - Ziplining ### Family friendly - Arcade/game room - Babysitting (surcharge) - Children's club (surcharge) - Children's pool - Free area shuttle - Free water park access - Grocery/convenience store - In-room crib - Laundry facilities - Lazy river - Mini golf - Outdoor pool - Playground - Snack bar/deli - Soundproofed rooms - Supervised activities for children (surcharge) - Waterslide ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - Business center - Conference center - Meeting rooms ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace - Vegetable garden ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot tub - Manicures/pedicures - Sauna - Spa open daily - Spa treatment rooms - Steam room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 14 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas (fines apply) - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Towels provided ### Entertainment - Pay movies - TV with cable/satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Minibar ### More - Air conditioning - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating - LED lighting - Phone - Recycling - Safe - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Minimum check-in age: 16 ### Check-out Check-out before 11:00 AM Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from May 25 to June 27: - Water park ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room Free cribs are available on request at the property ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 1977/071333/06 ### We should mention Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Children under 16 years old are not allowed in the spa without adult supervision ### National rating Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization. ### Property is also known as Cascades Hotel Cascades Hotel Sun City Cascades Sun City Hotel Cascades Hotel Cascades Sun City Cascades Hotel Sun City Resort Cascades Hotel Resort The Cascades Hotel The Cascades At Sun City The Cascades Hotel at Sun City Resort Hotel The Cascades Hotel at Sun City Resort Moses Kotane The Cascades Hotel at Sun City Resort Hotel Moses Kotane ## Frequently asked questions ### Does The Cascades Hotel at Sun City Resort have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at The Cascades Hotel at Sun City Resort? > As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at The Cascades Hotel at Sun City Resort on Nov 3, 2025 start from CA $329.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Sun-City-Hotels-The-Cascades-Hotel-At-Sun-City-Resort.h9515.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Cascades Hotel at Sun City Resort pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The Cascades Hotel at Sun City Resort? > Self parking and valet parking are free at this property. ### What time is check-in at The Cascades Hotel at Sun City Resort? > Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available. ### What time is check-out at The Cascades Hotel at Sun City Resort? > Check-out is at 11:00 AM. ### Where is The Cascades Hotel at Sun City Resort located? > This family-friendly Moses Kotane hotel is within a 5-minute walk of The Gary Player Golf Course, Steam Train Rides Stimela, and Sun City Casino. The Valley of Waves and Waterworld are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Cascades Hotel at Sun City Resort Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.6 Location ### 7.8 Staff & service ### 8.6 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 78 8 - Good 91 6 - Okay 35 4 - Poor 26 2 - Terrible 7 ### 10/10 Excellent #### Karen Sep 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Outstanding service and excellent facilities. Particularly enjoyed the Wave pool and Breakfast ##### Karen Stayed 1 night in Sep 2025 ### 8/10 Good #### Olaitan Sep 18, 2025 Liked: Cleanliness, staff & service, amenities The cascades was a nice experience, i think it needs a little bit of modernization to further improve the experience. The building seems a bit dated. ##### Olaitan Stayed 2 nights in Aug 2025 ### 8/10 Good #### Lisa Jul 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Stay was comfortable and convenient. All in all a great stsy ##### Lisa Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Kerry Mar 8, 2024 Liked: Staff & service, amenities Loved our stay and kids really enjoyed ! ##### Kerry Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Kaveri May 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great venue for couples and families. ##### Kaveri Stayed 1 night in May 2024 ### 10/10 Excellent #### Wenjie Sep 4, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful place for family a must go holiday resort ##### Wenjie Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Richard Dec 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very much enjoyed the property. Great golf course and good food. Very relaxing vacation. ##### Richard ### 10/10 Excellent #### Rethabile Oct 1, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent facilities. ##### Rethabile Stayed 1 night in Sep 2022 ### 8/10 Good #### Debbi Sep 1, 2023 Liked: Cleanliness, staff & service The facilities are quite dated but the staff were wonderful and we thoroughly enjoyed our stay! Great location for accessing Sun City. ##### Debbi Stayed 3 nights in Aug 2023 ### 10/10 Excellent #### Marj Oct 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thought they would have an in house fitness centre but otherwise very nice place. ##### Marj ### 10/10 Excellent #### Bruce Nov 4, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Feels like one of the high end Las Vegas resorts ##### Bruce Stayed 1 night in Oct 2023 ### 10/10 Excellent #### HILLARY Jul 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Everything is good except the furniture and finishing in the rooms are quite old fashion for such a beautiful hotel ##### HILLARY Stayed 1 night in Jul 2024 ### 10/10 Excellent #### peter Nov 1, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Golf weekend Great stay, rooms are first class, beds and pillows super coomfy. Breakfast is first rate, and if undecided..go for it and skip lunch. Huge array of hot and cold, fresh pastries and smoked salmon ( Lax) ##### peter Stayed 1 night in Oct 2022 ### 8/10 Good #### Johanna Apr 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the surroundings, the gardens, the activities and how close it is to Pilanesberg. Breakfast was amazing. Well worth it. Grill room at the palace. Amazing food. Disliked the Greek restaurant. Food was not up to standard. ##### Johanna Stayed 2 nights in Mar 2023 ### 6/10 Okay #### JASON Feb 18, 2023 Liked: Cleanliness, room comfort It’s ok . Very dated and probably worth spending the extra to go to the Palace hotel up the hill. ##### JASON Stayed 1 night in Feb 2023 ### 4/10 Poor #### Rachel Dec 23, 2023 Disliked: Cleanliness, staff & service Pros - water park is fab for kids, grounds are lovely Cons - Old property, rude staff (especially at check in - never seen anything like it), took ages to have sofa bed in family room made up, sofa was missing cushions, lights in room didn't work, bath didn't drain, mould in shower ##### Rachel ### 8/10 Good #### Shaun Mar 13, 2023 Liked: Cleanliness, staff & service, amenities The stay was good but the rooms are becoming dated and old. Some items were slightly damaged and some of the pool side day beds were really old. The place needs a revamp. Doubt I would book the Cascades again. ##### Shaun Stayed 2 nights in Mar 2023 ### 6/10 Okay #### Mark Nov 17, 2023 #### Glory days well behind it Tired, under occupied and felt a shadow of what it used to be. Bar closed early, restaurant very average and reception staff unhelpful, asking for £80 for a 2 hour check out extension when the hotel was almost empty. ##### Mark Stayed 2 nights in Nov 2023 ### 8/10 Good #### Raouf May 11, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent stay with friendly staff except that next morning my room was not cleaned till 4.00 pm. I had to call the reception to complain and they fixed. Other than that everything was perfect ##### Raouf Stayed 2 nights in May 2023 ### 6/10 Okay #### Anita Mar 23, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service We had a dreadful check in, my worst check in ever. Upon arrival the reception notified us that the System cancelled our booking, after travelling for more than 10 hours, being tired already, this was not good news. The manager was called, no sympathy, not re-assurance, the were just busy on the phone and on the system the whole time, we showed them our confirmed and paid booking and we also show our bank statement where the money was deducted. After an hour of standing around, not knowing what is happening, they finally gave us a room. No compensation, no sympathy, nothing. Room was very nice, large, great bathroom, but the bathroom is just a bit smelly, we did report it. Nice TV with various channels. Breakfast was amazing, but all staff at the Cascades are unfriendly, which was not nice. Would rather stay at one of the other places in future. ##### Anita Stayed 4 nights in Mar 2023 ### 4/10 Poor #### Jonathan Jun 11, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service The hotel is ok, but service levels are lousy. In particular, my experience at the Luma Bar was atrociously bad. After waiting for 20 minutes for any kind of service, I got fed up and ordered a drink from the bar. Then after they brought me the (correct) order, a few minutes later another waiter came over and asked me if I’d started drinking it, in a weirdly accusing way. I don’t know if he thought I’d been given someone else’s drink, or if there was something else going on. In hindsight, the vibe was such that someone could even have contaminated the drink (seriously - it was weird - I should have walked out). Then there was a stupid debate about the bill. I’ve never been in an alleged 5-star hotel where you couldn’t just charge it to the room. The guy could have just checked, but instead he started arguing about it. And in the end I charged it to the room anyway. So I’ll never return, and my recommendation would be you don’t go either. ##### Jonathan Stayed 3 nights in May 2023 ### 10/10 Excellent #### VERA Jan 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Refúgio na África Esse hotel é uma obra de arte, muito bem decorado! Adorei conhecer e passar o Natal. ![](https://a.travel-assets.com/ugc/hotel-reviews/860CD94CF22B3CE6AA9F8688D2069312726416AD1737392060506.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/23C53ABBF76BBB1A4D128E59038E414AC0C423271737392061728.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D5D1600AA3B7BE0849987BBCB16DBC0ABC5B458A1737392062722.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/AED01712879A7AE2991BE02FBA8F084B12016EBA1737392057288.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### VERA Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Kurt Nov 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 2 Erwachsene und 2 Kinder (10 und 14 Jahre alt). Wir haben den Aufenthalt sehr genossen. Alle Angestellten dort waren freundlich, hilfsbereit und immer lächelnd. Das Hotel, speziell die Zimmer sind schon etwas 'älter', aber in einem tadellosen Zustand, alles hat gut funktioniert und war sehr sauber. Frühstück war reichhaltig, schön präsentiert, auch dort alles sauber. Frühstück gab es bis 11 Uhr. Beim Cascades Hotel wäre einzig die Sauberkeit des Wassers im Hotelpool zu bemängeln. Wir waren nur am ersten Tag dort, während wir aufs Einchecken und unser Zimmer warten mussten. Die folgenden Tage waren wir immer im 'Valley of the Waves' - kostenlos für Hotelgäste. Künstliche Welle, viele Rutschen, Hochseilgarten mit Zip-Lining, viele Möglichkeiten zum Essen & Trinken. Zum Abendessen waren wir zweimal beim 'Griechen' am Hotelpool und mehrere Male im angrenzenden 'Sun City Hotel' - Steakhouse (fantastisches Filet & Weine), chinesisch/asiatisches Restaurant und indisches Restaurant. Qualität sehr gut und auf jeden Fall preiswert. Wir haben auch zweimal den Gamedrive/Safari des externen Anbieters in Anspruch genommen. Buchung und Abholung im Hotel und dann gehts direkt in den Pilanesberg Nationalpark. 55 Hektar. Big Five. Auch dort alle sehr freundlich und engagiert. ##### Kurt Stayed 5 nights in Oct 2024 ### 8/10 Good #### Lynette Oct 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved most things about the Cascades Hotel and Sun City. The hotel is a little dated but this is made up for by the facilities and ease of getting around the hotel and complex in general ##### Lynette Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Sandro Feb 27, 2024 Liked: Cleanliness Eine Renovation wäre nötig ##### Sandro Stayed 3 nights in Feb 2024 ## Expedia's Latest Trends ### Hotels > [Motels Kamloops](https://www.expedia.ca/Kamloops-Motels.d3979-aaMotels.Travel-Guide-Accommodation) > > [Cheap Hotels in Montreal](https://www.expedia.ca/Montreal-Hotels-Cheap-Hotels.0-0-d178288-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Aquila Private Game Reserve & Spa](https://www.expedia.ca/Touws-River-Hotels-Aquila-Private-Game-Reserve-Spa.h6347327.Hotel-Information) > > [Park Inn by Radisson Polokwane](https://www.expedia.ca/Polokwane-Hotels-Park-Inn-By-Radisson-Polokwane.h17771611.Hotel-Information) > > [Hotels in San Diego](https://www.expedia.ca/San-Diego-Hotels.d3073.Travel-Guide-Hotels) > > [Motels Montreal](https://www.expedia.ca/Montreal-Motels.d178288-aaMotels.Travel-Guide-Accommodation) > > [Motels Cranbrook](https://www.expedia.ca/Cranbrook-Motels.d6058315-aaMotels.Travel-Guide-Accommodation) > > [Hotels in Lynnwood](https://www.expedia.ca/Lynnwood-Hotels.d5990.Travel-Guide-Hotels) > > [Thorn & Feather (Vermaaklikheid)](https://www.expedia.ca/Vermaaklikheid-Hotels-Thorn-Feather.h61102048.Hotel-Information) > > [Barefoot Beach Resort](https://www.expedia.ca/St-Petersburg-Clearwater-Hotels-Barefoot-Beach-Resort.h1375270.Hotel-Information) > > [Mafigeni Safari Lodge](https://www.expedia.ca/Gravelotte-Hotels-Mafigeni-Safari-Lodge.h3954755.Hotel-Information) > > [Omni Atlanta Hotel at Centennial Park](https://www.expedia.ca/Atlanta-Hotels-Omni-Atlanta-Hotel-At-CNN-Center.h17457.Hotel-Information) > > [Hotels in Bonnyville](https://www.expedia.ca/Bonnyville-Hotels.d6139544.Travel-Guide-Hotels) > > [Ermitage du Lac - Les Suites Tremblant](https://www.expedia.ca/Mont-Tremblant-Hotels-Ermitage-Du-Lac-Les-Suites-Tremblant.h1438942.Hotel-Information) > > [Hotels in San Polo](https://www.expedia.ca/San-Polo-Venice-Hotels.0-n6005317-0.Travel-Guide-Filter-Hotels) > > [Drury Plaza Hotel Nashville Downtown](https://www.expedia.ca/Nashville-Hotels-Drury-Plaza-Hotel-Nashville-Downtown.h35146945.Hotel-Information) ### Flights > [Flights from Hamilton (YHM) to Kingston (KIN)](https://www.expedia.ca/lp/flights/yhm/kin/hamilton-to-kingston) > > [Flights from Ottawa (YOW) to San Antonio (SAT)](https://www.expedia.ca/lp/flights/yow/sat/ottawa-to-san-antonio) > > [Flights from Hamilton (YHM) to Kelowna (YLW)](https://www.expedia.ca/lp/flights/yhm/ylw/hamilton-to-kelowna) > > [Flights from Toronto (YYZ) to Athens (ATH)](https://www.expedia.ca/lp/flights/yyz/ath/toronto-to-athens) > > [Flights from Canada](https://www.expedia.ca/lp/flights/31/flights-from-canada) > > [Flights from Toronto (YYZ) to Sofia (SOF)](https://www.expedia.ca/lp/flights/yyz/sof/toronto-to-sofia) ### Cars > [Minivan Car Rentals in Edmonton](https://www.expedia.ca/Minivan-Car-Rentals-In-Edmonton.d180002-tMinivan.Car-Rental-Guide-Class) ### Packages > [Montego Bay Vacations](https://www.expedia.ca/Montego-Bay.d180106.Destination-Travel-Guides) ### General > [Visit Katra](https://www.expedia.ca/Katra.dx6023873) > > [Visit Dunsford](https://www.expedia.ca/Dunsford.dx6352579)