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Reviews of FuramaXclusive Sukhumvit

4 out of 5
FuramaXclusive Sukhumvit
27 Sukhumvit Soi 1, Wattana, Bangkok, Bangkok

Reviews

7.4

Good

Rating 10 - Excellent. 143 out of 666 reviews" "
Rating 8 - Good. 284 out of 666 reviews" "
Rating 6 - Okay. 140 out of 666 reviews" "
Rating 4 - Poor. 73 out of 666 reviews" "
Rating 2 - Terrible. 26 out of 666 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Misghina Ghenzebu

Liked: Cleanliness, staff & service, property conditions & facilities
All in proper , clean and no disturbance
Stayed 9 nights in Mar 2024
Response from Ruedeewan Ngunthong (Rudy) on Mar 13, 2024
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you stay with us and thank you for taking time to complete a review.We are glad that you had an enjoyable stay. We will share your compliments with all of our staff. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery.Thank you for your valued patronage and we now look forward to welcome you back in the nearest future.Best regards,The Management

6/10 Okay

Teame

Liked: Staff & service, amenities, property conditions & facilities
The road is very narrow on top of it there are venders of food vegetables and froots which makes it narrower and dirty. Cooking is going on and the road smells as if you are inside a kitchen.
Stayed 7 nights in Jan 2024
Response from Ruedeewan Ngunthong (Rudy) on Feb 9, 2024
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you with us and thank you for taking the time to a review. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions.Please accept our sincere apologize for the inconvenience you experienced. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for your valued patronage and look forward to welcome you in your next visit.Best regards,The Management

4/10 Poor

Sarantuya

Liked: Staff & service
Disliked: Property conditions & facilities
- Close to Bumrungrad - Rate is affordable - has a restaurant - excellent staff Did not like the ff: - cockroaches, the same food for the breakfast ( 7-9 days of the same meal), cups and saucers not washed properly - had brown spots inside, no hot water in the evening of 28 of Jan. 2024, do not replenish tea / coffee bags, no BBC, CNN TV channels,
Stayed 1 night in Jan 2024
Response from Ruedeewan Ngunthong (Rudy) on Feb 9, 2024
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you with us and thank you for taking the time to a review. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions how do we need to improve for.Please accept our sincere apologize for the inconvenience you experienced. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for your valued patronage and look forward to welcome you in your next visit.Best regards,The Management

4/10 Poor

Sarantuya

Liked: Staff & service
Cockroaches in the room. Hotel offered another room. Before moving checked the room - it had also cockroaches.
Stayed 5 nights in Jan 2024
Response from The Management on Jan 31, 2024
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you with us and thank you for taking the time to a review. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions how do we need to improve for room arrangement and cleanliness.Please accept our sincere apologize for the inconvenience you experienced. We will continue in our improvement efforts to provide excellent service and products to our residents. Once again, thank you for your valued patronage and look forward to welcome you in your next visit.Best regards,

2/10 Terrible

Donald

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The major like for this hotel is convenience for Bumrungrad Hospital. The staff are friendly which is my major concer.
Stayed 1 night in Dec 2023
Response from Ruedeewan Ngunthong (Rudy) on Jan 17, 2024
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you stay with us and thank you for taking time to complete a review.We are glad that you had an enjoyable stay. We will share your compliments with all of our staff. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery.Thank you for your valued patronage and we now look forward to welcome you back in the nearest future.Best regards,The Management

10/10 Excellent

Donald

Travelled with family
Liked: Staff & service
Disliked: Amenities
As usal the staff are friendly and location is just what l need fo my business.
Stayed 5 nights in Dec 2023
Response from Ruedeewan Ngunthong (Rudy) on Dec 26, 2023
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you stay with us and thank you for taking time to complete a review.We are glad that you had an enjoyable stay. We will share your compliments with all of our staff. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery.Thank you for your valued patronage and we now look forward to welcome you back in the nearest future.Best regards,The Management

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel is convenient for tne hospital for which l need treatment.
Stayed 6 nights in Dec 2023
Response from Ruedeewan Ngunthong (Rudy) on Dec 22, 2023
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you stay with us and thank you for taking time to complete a review.We are glad that you had an enjoyable stay. We will share your compliments with all of our staff. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery.Thank you for your valued patronage and we now look forward to welcome you back in the nearest future.Best regards,The Management

8/10 Good

Gene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and professional staffs
Response from Ruedeewan Ngunthong (Rudy) on Feb 9, 2024
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you stay with us and thank you for taking time to complete a review.We are glad that you had an enjoyable stay. We will share your compliments with all of our staff. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery.Thank you for your valued patronage and we now look forward to welcome you back in the nearest future.Best regards,Ruedeewan Ngunthong (Rudy)Rooms Division Manager

10/10 Excellent

Abraha

Liked: Amenities
Very clean and welcoming staff but no refund of one night though understandable.
Stayed 9 nights in Oct 2023
Response from Ruedeewan Ngunthong on Nov 1, 2023
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you stay with us and thank you for taking time to complete a review.We are glad that you had an enjoyable stay. We will share your compliments with all of our staff. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery.Thank you for your valued patronage and we now look forward to welcome you back in the nearest future.Best regards,The Management

8/10 Good

Galen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a great place to stay. We have stayed there dozens of times. One problem: the water in the shower is hot for about one minute, then it goes cold. We stayed there 8 days, and it was like that every day.
Stayed 8 nights in May 2023
Response from Rooms Division Manager on Nov 1, 2023
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you stay with us and thank you for taking time to complete a review.We are glad that you had an enjoyable stay. We will share your compliments with all of our staff. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery.Thank you for your valued patronage and we now look forward to welcome you back in the nearest future.Best regards,The Management

10/10 Excellent

Michael

Stayed 1 night in Mar 2023

10/10 Excellent

Chee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful counter staff. Clean and bright hotel room. Easily accessible to convenience stores. Less than 10mins walk to train station.
Stayed 5 nights in Feb 2023
Response from Rooms Division Manager on Nov 1, 2023
Dear Valued Guest,Warm Greetings from FuramaXclusive Sukhumvit Bangkok.It was a great pleasure having you stay with us and thank you for taking time to complete a review.We are glad that you had an enjoyable stay. We will share your compliments with all of our staff. Receiving such feedback from residents like yourself inspire us to continually improve our service delivery.Thank you for your valued patronage and we now look forward to welcome you back in the nearest future.Best regards,The Management

10/10 Excellent

SHWE

Stayed 5 nights in Feb 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service
Hotel is located next to Bumrungrad Hospital which is ideal for my requirements.
Stayed 1 night in Feb 2023

10/10 Excellent

Sobi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything
Stayed 7 nights in Jan 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have used this hotel for approximately 10 years now the location is convenient for hospital that l use.
Stayed 3 nights in Jan 2023

8/10 Good

Donald

8/10 Good

Donald

10/10 Excellent

Galen

Stayed 7 nights in Sep 2022

8/10 Good

Cheng Wah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minutes walk to Metro station... Great area
Stayed 5 nights in Aug 2022

6/10 Okay

suresh

Business traveller
Disliked: Staff & service
When checking in the staff member did not care not polite not much talking just give a form and said to fill book a smoking room was given a room that did not look like a smoking room when i return and ask him if it was a smoking room he said no i said i book a smoking room then he said i can only smoke in the toilet what a shame as i stay there before and it was plesant breakfast was not many choice staff there could not even bother to engage however checking out was beautiful the young lady was great
Stayed 1 night in Jun 2022

8/10 Good

Galen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Bumrungrad Hospital where we came for wellness physicals.
Stayed 5 nights in Jun 2022

8/10 Good

Teo

Liked: Staff & service
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
I've stayed here many times and will do so again. The staff is friendly and helpful, the rooms are nice, and the location is convenient. It offers very good value.
Stayed 15 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
It Next to hospitals mostly hotel guests are Indian at night making too much noises till midnight.
Stayed 3 nights in Jan 2020

8/10 Good

hasan

Travelled with family
Liked: Cleanliness
Stayed 6 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My place to stay when in BKK. Everything is nice.
Stayed 2 nights in Jan 2020

2/10 Terrible

Jon, Miami, FL

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A 2 star property at best. Rude and unhelpful service from front desk staff. The entire place smelled awful, the little closet in our room smelled like a dead body. The shower was very low pressure and only got burning hot or freezing cold, there was no in between. The hotel was very stingy with their towels and seemed bothered when you asked for anything at breakfast.
Stayed 2 nights in Dec 2019

6/10 Okay

Kent, Lop buri thailand

Business traveller, Travelled with partner
Liked: Staff & service
Location was perfect across from hospital . We like to stay in iner city close to ski train
Stayed 4 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

6/10 Okay

Daryl

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Daryl

Liked: Room comfort
Stayed 5 nights in Nov 2019

8/10 Good

NORASHEERENA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.. Breakfast was OK.. I requested for smoking room and we got non smoking room because the sliding door was locked unable to open.. I called up and ask why the balcony door is locked they said due to neighbors complain?? As I told them I booked 3weeks earlier and requested for smoking room it's totally unfair if I get non for what I paid.. Within 5mints room was changed.. Just walking distance.. Breakfast was quite early as 6.30am to 10.30am.. Overall places is near to hospital and middle of night emergency sounds sounded.. 4Days 3Night was awesome..
Stayed 3 nights in Nov 2019
Response from ryan on Nov 24, 2019
Dear Sir/Madam NORASHEERENA, Thank you for taking the time to share your experience following your recent stay at FuramaXclusive Sukhumvit Bangkok. We do apologize for any inconvenience caused during your stay We are glad to know that you enjoyed your stay with us and thank you for recommending us on this platform. We hope to have a pleasure of welcoming you back again soon. Your Sincerely, Front Office Team

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from ryan on Nov 24, 2019
Dear Sir/Madam William, Thank you for taking the time to share your experience following your recent stay at FuramaXclusive Sukhumvit Bangkok. We are glad to know that you enjoyed your stay with us and thank you for recommending us on this platform. We hope to have a pleasure of welcoming you back again soon. Your Sincerely, Front Office Team

8/10 Good

Pojanee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from ryan on Nov 24, 2019
Dear Sir/Madam Pojanee, Thank you for taking the time to share your experience following your recent stay at FuramaXclusive Sukhumvit Bangkok. We are glad to know that you enjoyed your stay with us and thank you for recommending us on this platform. We hope to have a pleasure of welcoming you back again soon. Your Sincerely, Front Office Team

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very close from Bamrungrud hospitel which I visit anually. Tho hotel is friendly
Stayed 7 nights in Sep 2019
Response from ryan on Nov 24, 2019
Dear Sir/Madam, Thank you for taking the time to share your experience following your recent stay at FuramaXclusive Sukhumvit Bangkok. We are glad to know that you enjoyed your stay with us and thank you for recommending us on this platform. We hope to have a pleasure of welcoming you back again soon. Your Sincerely, Front Office Team

10/10 Excellent

Nan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019
Response from ryan on Nov 24, 2019
Dear Sir/Madam Nan, Thank you for taking the time to share your experience following your recent stay at FuramaXclusive Sukhumvit Bangkok. We are glad to know that you enjoyed your stay with us and thank you for recommending us on this platform. We hope to have a pleasure of welcoming you back again soon. Your Sincerely, Front Office Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing special just a normal hotel everything is average
Stayed 3 nights in Sep 2019
Response from ryan on Sep 19, 2019
Dear Sir/Madam , Thank you for taking the time to share your experience following your recent stay at FuramaXclusive Sukhumvit Bangkok . We are glad to know that you enjoyed your stay with us and thank you for recommending us on this platform. We hope to have a pleasure of welcoming you back again soon. Your Sincerely, Front Office Team

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The location is great and the staff was friendly. My room’s bathroom wasn’t in good condition and the hot water did not work.
Stayed 6 nights in Sep 2019
Response from ryan on Sep 19, 2019
Dear Sir/Madam , Thank you for taking the time to share your experience following your recent stay at FuramaXclusive Sukhumvit Bangkok . We are glad to know that you enjoyed your stay with us and thank you for recommending us on this platform. We hope to have a pleasure of welcoming you back again soon. Your Sincerely, Front Office Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home base
I have stayed here many times, usually for a week or longer each time. It's a great place to make your home base in Bangkok, with a staff that's friendly and helpful.
Stayed 9 nights in Aug 2019
Response from ryan on Aug 15, 2019
Dear Sir/Madam , Thank you for taking the time to share your experience following your recent stay at FuramaXclusive Sukhumvit Bangkok . We are glad to know that you enjoyed your stay with us and thank you for recommending us on this platform. We hope to have a pleasure of welcoming you back again soon. Your Sincerely, Front Office Manage

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from ken on Aug 13, 2019
Dear Sir/Madam Jason, Thank you for taking the time to share your experience following your recent stay at FuramaXclusive Sukhumvit Bangkok . We are glad to know that you enjoyed your stay with us and thank you for recommending us on this platform. We hope to have a pleasure of welcoming you back again soon. Your Sincerely, Front Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
It is quite close to the BTS station, with convenience stores nearby, although not many food options. The room is spacious and relatively clean. They haven’t provided slippers in the room (they will if they call to ask for them).
Stayed 1 night in Jul 2019
Response from Ken on Aug 13, 2019
Dear Sir/Madam , Thank you for taking the time to share your experience following your recent stay at FuramaXclusive Sukhumvit Bangkok . We are glad to know that you enjoyed your stay with us and thank you for recommending us on this platform. We hope to have a pleasure of welcoming you back again soon. Your Sincerely, Front Office Manager

6/10 Okay

John

Liked: Staff & service, room comfort
Economic Spot for Bumrungrad Visit
Very convenient to bumrungrad hospital, which is why we chose it. It’s a renovated older building. Much of the room tastefully renovated, but our room had poor water pressure and electric fuse problems. Had to call the desk twice to fix room issues. Staff were helpful and quick to respond, which was nice.
Stayed 3 nights in Jul 2019
Response from Ken on Aug 13, 2019
Dear Sir/Madam John, Thank you for taking the time to share your experience following your recent stay at FuramaXclusive Sukhumvit Bangkok . We are glad to know that you enjoyed your stay with us and thank you for recommending us on this platform. We hope to have a pleasure of welcoming you back again soon. Your Sincerely, Front Office Manager

6/10 Okay

curtis

The bacon was great, seemed unfortunate that it wasnt served to me in the restaurant until some of the muslim guests had left, if the place is going to favor such a culture that decides what you can eat in front of who, i will not be returning to the hotel. The bacon was good though.
Stayed 7 nights in Jun 2019
Response from Ken on Jul 2, 2019
Dear Sir/Mandam curtis, Thank you very much for your very positive feedback and for recommending FuramaXclusive Sukhumvit Bangkok on this platform . I was delighted to read that you enjoyed your stay with us and I would personally like to thank you for having taken the time to share your experience of your stay. We are all looking forward to welcoming back again on your next trip to Bangkok. Yours sincerely, Front Office Manager

2/10 Terrible

Verified traveller

Stayed 2 nights in Jun 2019
Response from Ken on Aug 13, 2019
Dear Sir/Madam, Thank you for taking the time to share your experience following your recent stay at FuramaXclusive Sukhumvit Bangkok . We are glad to know that you enjoyed your stay with us and thank you for recommending us on this platform. We hope to have a pleasure of welcoming you back again soon. Your Sincerely, Front Office Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with check-in FuramaXclusive Sukhumvit.Bangkok
Stayed 2 nights in Jun 2019
Response from Ken on Jul 2, 2019
Dear Sir/Mandam , Thank you very much for your very positive feedback and for recommending FuramaXclusive Sukhumvit Bangkok on this platform . I was delighted to read that you enjoyed your stay with us and I would personally like to thank you for having taken the time to share your experience of your stay. We are all looking forward to welcoming back again on your next trip to Bangkok. Yours sincerely, Front Office Manager

8/10 Good

Verified traveller

Disliked: Cleanliness
Just walking distance to the bumrungrad hospital.
Stayed 7 nights in May 2019
Response from Ken on Jul 2, 2019
Dear Sir/Mandam curtis, Thank you very much for your very positive feedback and for recommending FuramaXclusive Sukhumvit Bangkok on this platform . I was delighted to read that you enjoyed your stay with us and I would personally like to thank you for having taken the time to share your experience of your stay. We are all looking forward to welcoming back again on your next trip to Bangkok. Yours sincerely, Front Office Manager

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Recommended by my sister-in-law, it’s was a very nice place to stay, plenty of things to do a short walk away. I.E shopping, eating and relaxing in the number of beauty salons in the street. Rooms clean and spacious, and the staff were friendly and helpful. I would definitely come back. Great 🌟🌟🌟🌟
Stayed 3 nights in May 2019
Response from ken on May 22, 2019
Dear Sir/Madam, Sawasdee krub from FuramaXclusive Sukhumvit Bangkok! Thank you so much for your review. It means a lot to us to read such wonderful comments. The Team very much appreciates it and for them it will go a long way. Thanks a lot and we all hope to welcome you back soon, Kind regards, Front Office Manager