Forfaits vacances – Süderdeich

We are very disappointed with this trip: the reception by videoconference was mediocre, with a faulty system. Upon arrival, we were tormented by an inoperative room code, which forced us to wait a whole hour outside before getting the room at 11:00 p.m. No parking was available at the accommodation; we had to park on the street, then pick up the vehicle at 6:00 a.m. to prevent it from being removed. In addition, hotel assistance is non-existent. All this only concerns the first day. We vacated the room every day at 9:00 a.m. at the latest, without a cleaning lady; perhaps we should have left at 7:00 a.m., when we heard her bub and cart knocking in front of the door. The walls are indeed the thickness of a sheet of paper. The shower has dirty joints surrounded by yellow traces, and the bathroom is quite small. For a one-night stay, it's acceptable, and again. Fortunately, the location is correct and easy to access. We hope for compensation.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

This room gave us a very luxurious feel. With the floor to ceiling windows, 2 balconies, amazing view, comfy bed, and jetted tub with a view. Then you have a kitchen! Oh and parking is free! The pool was good, the gym was awesome! Probably one of my favorite places to stay in Vegas.

The host was not clear about housekeeping. No fresh towels/washcloths without a charge was inconvenient, especially since I didn't know beforehand. Cigarette burn in the comforter—hair in the shower. Nice view. Nice shower and jetted tub. Nice-sized space. Comfy bed.