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Reviews of NH Stuttgart Airport

4 out of 5
NH Stuttgart Airport
Bonlander Hauptstrasse 145, Filderstadt, BW

Reviews

8.4

Very good

Rating 10 - Excellent. 425 out of 1000 reviews" "
Rating 8 - Good. 413 out of 1000 reviews" "
Rating 6 - Okay. 103 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephane

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, not expensive, airport shuttle
Stayed 2 nights in Jan 2024
Response from Katja on Jan 29, 2024
Dear Stephane, WOW! Many thanks for making our NH Stuttgart Airport the hotel of your choice. We are pleased, that you loved your stay with us and were convinced of our services and facilities. Looking forward to welcoming you soon again at our hotel we wish you all the best. Yours sincerely Katja Weiss General Manager

8/10 Good

mirza, Bordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Car parking prices to high
Stayed 2 nights in Dec 2023
Response from Katja on Jan 8, 2024
Dear Mirza, many thanks for making our NH Stuttgart Airport the hotel of your choice. We are pleased, that you enjoyed your stay with us and liked our services and facilities. Looking forward to welcoming you soon again at our hotel we wish you all the best. Yours sincerely Katja Weiss General Manager

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice hotel, comfortable, and just a 15 min. shuttle ride to the airport. A little hard to find - thank goodness for gps. Room 304 has an odd plumbing issue. If someone is using the shower, only hot water is available at the sink! Otherwise the sink water operates normally.
Stayed 1 night in Oct 2023
Response from Jessica Röhl on Oct 23, 2023
Dear William, thank you very much for your review.We are very pleased that you enjoyed your stay with us.We have passed on your comment on the room to our technical department.We look forward to your next visit.With kind regards Jessica Röhl

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for staying near the airport. Beds were pretty hard and parking was extremely tight.
Stayed 1 night in Oct 2023
Response from Jessica Röhl on Oct 23, 2023
Dear Amanda, Thank you very much for your review.We are very pleased that you enjoyed your stay with us.I have forwarded your comment about the room to our colleagues, we will check this.We look forward to welcoming you again soon. best regards

6/10 Okay

Dino

Stayed 1 night in Oct 2023

8/10 Good

Susanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was actually good, reception very friendly, however in a twin bedroom for the bathroom to be separated from the bedroom only by a milky glass screen which allowed to see moving shapes was disconcerting, as sharing a twin room does not mean the individuals are necessarily intimate.
Stayed 1 night in Sep 2023
Response from Katja on Oct 13, 2023
Dear Susanne, Many thanks for making our NH Stuttgart Airport the hotel of your choice. We are pleased, that you liked your stay ith us and enjoyed our services and facilities. Looking forward to welcoming you soon again at our hotel we wish you ll the best. Yours sincerely Katja Weiß General Manager

8/10 Good

Bassam

Stayed 2 nights in Sep 2023
Response from Katja on Oct 13, 2023
Lieber Bassam, vielen Dank, dass Sie sich für unser NH Stuttgart Airport entschieden haben. Wir freuen uns, dass Sie sich bei uns wohlgefühlt haben und mit unserem Service und unserem Produkt zufrieden waren. Bis bald zurück in Filderstadt senden wir Ihnen die besten Wünsche. Mit gastfreundlichen Grüßen Katja Weiß General Manager

10/10 Excellent

Harjeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel beautiful place very comfortable
Stayed 1 night in Aug 2023
Response from Katja on Sep 1, 2023
Dear Harjeet, WOW! Many thanks for making our NH Stuttgart Airport the hotel of your choice. We are pleased, that you loved your stay with us and were convinced of our services and facilities. Looking forward to welcoming you soon again at our hotel we wish you all the best. Yours sincerely Katja Weiss General Manager

4/10 Poor

Issam

Business traveller
Disliked: Cleanliness
The breakfast was the worst of my stay. Flies and fruit flies all over the cheese area the cold cuts area the bread and coffee machine. In order to keep the flies away they have small fans running in those areas but could not keep the flies away. When I spoke to the resturant receptionist she told me she will speak with the manager.
Stayed 1 night in Jul 2023
Response from Katja on Jul 22, 2023
Dear Issam, many thanks for making our NH Stuttgart Airport the hotel of your choice. We apologize for your bad experience during breakfast. We already solved this issue. Hopefully you give us a second chance to convince you completely of our beautiful hotel. Looking forward to welcoming you soon again we wish you all the best. Yours sincerely Katja Weiss General Manager

2/10 Terrible

rebecca

Stayed 1 night in Jun 2023
Response from Katja on Jul 4, 2023
Liebe Rebecca, vielen Dank, dass wir Sie in unserem NH Stuttgart Airport zu Gast hatten. Offenbar waren Sie mit Ihrem Aufenthalt bei uns nicht zufrieden. Dies bedauern wir sehr. Wenn Sie erneut die Zeit finden, würden wir uns freuen, eine email mit den detailierten Eindrücken Ihres Aufenthalts zu erhalten. Danke vorab für Ihre Hilfe. Wir hoffen, dass Sie uns eine zweite Chance geben, Sie von unserem schönen Haus komplett überzeugen zu können. Mit freundlichen Grüßen Katja Weiß General Manager

8/10 Good

Haitham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The roam wasn't upgraded or at least the roam was very bad view and at the end of the corridor, wasn't good at all and am pretty sure that the roam wasn't upgraded
Stayed 1 night in May 2023
Response from Katja on Jun 1, 2023
Dear Guest, Many thanks for making our NH Stuttgart Airport the hotel of your choice. The comments of our guests are always important to us and help us to prove or even improve our high level of quality and service. Therefore thank you for your comment concerning the upgrade standards We have briefed our front desk team accordingly. Please apologize your inconveniences caused. Looking forward to welcoming you soon again at our hotel we wish you all the best. Yours sincerely Katja Weiss General Manager

8/10 Good

Yuning

Travelled with group
Liked: Cleanliness, property conditions & facilities
Close to outlet mall is a good point
Stayed 1 night in Apr 2023
Response from Katja on Apr 25, 2023
Dear Yuning, many thanks for making our NH Stuttgart Airport the hotel of your choice. We are pleased, that you enjoyed your stay with us and liked our services and facilities. Looking forward to welcoming you soon again at our hotel we wish you all the best. Yours sincerely Katja Weiss General Manager

10/10 Excellent

John

Stayed 2 nights in Apr 2023
Response from Katja on Apr 25, 2023
Dear John, WOW! Many thanks for making our NH Stuttgart Airport the hotel of your choice. We are pleased, that you loved your stay with us and were convinced of our services and facilities. Looking forward to welcoming you soon again at our hotel we wish you all the best. Yours sincerely Katja Weiss General Manager

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

8/10 Good

Merrily

Stayed 1 night in Dec 2022
Response from Katja on Jan 18, 2023
Dear Merrily, Many thanks for making our NH Stuttgart Airport the hotel of your choice. We are pleased, that you enjoyed your stay with us and liked our services and facilities. Looking forward to welcoming you soon again we wish you all the best. Yours sincerely Katja Weiss General Manager

10/10 Excellent

Joanna lee

8/10 Good

Mousa

Stayed 1 night in Nov 2022

10/10 Excellent

Jared

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the beds were very comfortable.
Stayed 1 night in Oct 2022
Response from Katja on Nov 2, 2022
Dear Jared, WOW! Many thanks for making our NH Stutgart Airport the hotel of our choice. We are pleased, that you loved your stay with us and were convinced of our services and facilities. Looking forward to welcoming you soon again at our hotel we wish you all the best. Yours sincerely Katja Weiss General Manager

10/10 Excellent

yasmin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wry clean and a convenient location
Stayed 1 night in Oct 2022
Response from Katja on Oct 14, 2022
Dear Yasmin, WOW! Many thanks for your fantastic review. We are proud, that you loved your stay with us and were convinced of our services and facilities. Looking forward to welcoming you soon again at our hotel we wish you all the best. Your ssincerely Katja Weiss General Manager

8/10 Good

paul

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2022
Response from Katja on Oct 14, 2022
Dear Paul, Many thanks for making our NH Stuttgart Airport the hotel of your choice. We ar epleased, that you enjoyed your stay with us and were fine with our services and faclilities. Looking forward to welcoming you soon again at our hotel we wish you all the best. Kind regards Katja Weiss General Manager

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Dejan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr sauberes, qualitatives und hochwertiges Hotel zum spitzen Preis!
Stayed 1 night in Sep 2022
Response from Katja on Sep 26, 2022
Lieber Dejan, WOW! herzlichen Dank für Ihre sensationelle Bewertung. Wir freuen uns, dass Sie sich bei uns wohlgefühlt haben und von unserem Service und unserem Produkt überzeugt waren. Bis zum nächsten Mal zurück im NH Stuttgart Airport senden wir Ihnen die besten Wünsche. Mit gastfreundlichen Grüßen Katja Weiß General Manager

6/10 Okay

Simon

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Shuttle service schedule is very limited and the body wash gel is empty, not being refilled the next day.
Stayed 1 night in Aug 2022
Response from Katja on Aug 27, 2022
Dear Simon, Many thanks for making our NH Stuttgart Airport the hotel of your choice. Thank you for your comment concerning the bath amenities. We will brief the housekeeping team to have a closer look on the items. Please accept our apologies for your inconveniences caused. Looking forward to welcoming you soon at at our hotel we wish you all the best. Kind regards Katja Weiss General Manager

6/10 Okay

Simon

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Shuttle service need to be improved. Did not refill the body wash gel.
Stayed 1 night in Aug 2022
Response from Katja on Aug 27, 2022
Dear Simon, Many thanks for your stay at our NH Stuttgart Airport. We apologize for your inconveniences with the bath amenities. We will brief the housekeeping team to check the rooms more detailly. Looking forward to welcoming you soon again at our hotel we wish you all the best. Yours sincerely Katja Weiss General Manager

6/10 Okay

Mohit

Travelled with partner
They didn’t know about the vip gold status and I had to show them the bookimg to make them aware of it and even then they struggled to understand.
Stayed 1 night in Aug 2022

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upscale and great price
Amazing Hotel for the price. Some services are still down from the pandemic like the Bar but overall fantastic for the money. Very upscale.
Stayed 3 nights in Jul 2022
Response from Katja on Jul 29, 2022
Dear Lucas, WOW! Many thanks for your amazing review. We are proud, that you loved your stay with us and were convinced of our services and faciltites. Looking forward to welcoming you soon again at our hotel we wish you all the best. Yours sincerely Katja Weiss General Manager

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 1 night in Jul 2022
Response from Katja on Jul 25, 2022
Dear Chris, WOW! Many thanks for making our Nh Stuttgart Airport the hotel of your choice. We are pleased, that you loved your stay with us and were convinced of our services and facilties. Looking forward to welcoming you soon again at our hotel we wish you all the best. Yours sincerely Katja Weiss General Manager

10/10 Excellent

Waleed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Katja on Jul 25, 2022
Dear Waleed, Many thanks for making our NH Stuttgart Airport the hotel of your choice. We are pleased, that you loved your stay with us and were "wowed" by our services and facilities. Looking forward to welcoming you soon again at our hotel we wish you all the best. With hospitable regards Katja Weiss General Manager

10/10 Excellent

Jad, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel with amazing staff. The staff are very helpful and friendly. The 24/7 mini mart in the hotel is very useful as you can get food, snack or drinks at anytime.
Stayed 1 night in Jul 2022
Response from Katja on Jul 25, 2022
Dear Jad, WOW! Many thanks for making our NH Stuttgart Airport the hotel of your choice. We are pleased, that you loved your stay with us and comlimented especially our team. We will forward your comment accordingly. Thank you! Looking forward to welcoming you soon again at our hotel we wish you all the best. Yours sincerely Katja Weiss General Manager

8/10 Good

Isaac

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from M. Wiedmann on Jul 7, 2022
Vielen dank für Ihre Bewertung!

8/10 Good

Jane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deep bath very much appreciated after a hard ! Staff were excellent
Stayed 1 night in Jun 2022
Response from Katja on Jun 29, 2022
Dear Jane, Many thanks your making our NH Stuttgart Airport the hotel of your choice. We are pleased, that you liked your stay with us and were convinced of our services and facilities. Looking forward to welcoming you soon again at our hotel we wish you all the best. Yours sincerely Katja Weiss General Manager

10/10 Excellent

Dr C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy
This was our third stay. Very happy. We'll be back.
Stayed 1 night in Jun 2022
Response from Katja on Jun 23, 2022
Dear Guest, WOW! Many thanks for your fantastic review! We are proud, that you loved your stay with us and were convinced of our services and facilities. Looking forward to welcoming you soon again at our hotel we wish you all the best. Yours sincerely Katja Weiß General Manager

4/10 Poor

Haci Ahmet Hasan

Liked: Staff & service
Room to small Mini bar was so loud and empty Window was broken Bath was dirty
Stayed 1 night in Apr 2022
Response from Katja on May 2, 2022
Dear Haci, Many thanks for making our NH Stuttgart Airport the hotel of your choice. Obviously you did not feel comfortable with your stay. We are sad to read this. We will check the window and the minibar in your room immedialtey. Please accept our apologies for your inconveneinces caused. Hopefully you give us a second chance to convince you completely of our hotel. Looking forward to welcoming you soon again we wish you all the best. Kind regards Katja Weiss General Manager

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Katja on Mar 22, 2022
Lieber Christopher, WOW! Herzlichen Dank für Ihre fantastische Bewertung. Wir freuen uns, dass Sie sich bei uns wohlgefühlt haben und von unserem Service und unserem Produkt überzeugt waren. Hoffentliche sehen wir uns bald wieder zurück im NH Stuttgart Airport. Mit gastfreundlichen Grüßen Katja Weiss General Manager

10/10 Excellent

Kathryn

Stayed 1 night in Feb 2022
Response from Katja on Feb 17, 2022
Dear Kathryn, WOW! Many thanks for your fantastic review. We are proud, that you loved your stay with us and were convinced of our services and facilities. Looking forward to welcoming you soon again at our hotel we wish you all the best. Yours sincerely Katja Weiss General Manager

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2021
Response from Katja on Oct 28, 2021
Liebe Alexandra, WOW! Herzlichen Dank für Ihre sensationelle Bewertung. Wir freuen uns sehr, dass Sie sich bei uns wohlgefühlt haben und von unserem Service und unserem Produkt überzeugt waren. Bis bald zurück im NH Stuttgart Airport senden wir Ihnen die besten Wünsche. Herzliche Grüße Katja Weiß General Manager

8/10 Good

Cornelio, Tecumseh

Travelled with family
Liked: Cleanliness
Price of accommodation commensurate the facility amenities.
Stayed 1 night in Sep 2021
Response from Katja on Oct 28, 2021
Dear Cornelio, many thanks for making our NH Stuttgart Airport the hotel of your choice. We are pleased, that you liked your stay with us and enjoyed our services and facilities. Looking forward to welcoming you soon again at our hotel we wish you all the best. Yours sincerely Katja Weiss General Manager

8/10 Good

Karin

Stayed 1 night in Sep 2021

8/10 Good

Meinolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good besides the ridiculous price of 18€ for Parking
Stayed 1 night in Aug 2021
Response from Katja on Sep 5, 2021
Dear Meinolf, Many thanks for making our NH Stuttgart Airport the hotel of your choice. We are pleased, that you enjoyed your stay with us and liked our services and facilities. Looking forward to welcoming you soon again at our hotel we wish you all the best. Your sincerely Katja Weiss General Manager

8/10 Good

Farzad, Richmond Hill

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Checking and staff quite good and smooth. Bathroom had one dirty towel on floor from last guest. Considering covid era, this was really careless. Reception informed us the room would be cleaned daily during stay and it was not! Breakfast at 15 Euros was ok but nothing special. The room itself was very clean and air system was good.
Stayed 2 nights in Aug 2021
Response from Katja on Aug 29, 2021
Dear Farzad, Many thanks for making our NH Stuttgart Airport the hotel of your choice. The comments of our guests are always important to us and help us to prove or even improve our high level of quality and service. Therefore thank you for your comment concerning the housekeeping. We will brief the housekeeping team to check the room status more accurately. Please accept our apologize for your inconveneinces caused. Looking forward to welcoming you soon again at our hotel we wish you all the best. Yours sincerely Katja Weiss General Manager

10/10 Excellent

Mirit

Liked: Cleanliness, staff & service, room comfort
Check parking
Our stay was great, good breakfast and friendly staff. We where surprised by the parking charge... 13 Euro when we thought it was free, but overall it was a good stay.
Stayed 1 night in Jul 2021
Response from Katja on Jul 25, 2021
Dear Mirit, WOW! Many thanks for your fantastic review. We are proud, that you loved your stay with us and were convinced of our services and facilities. Looking forward to welcoming you soon again at our hotel we wish you all the best. Yours sincerely Katja Weiss General Manager

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was happy about the spotless clean bathroom.
Stayed 1 night in Jul 2021
Response from Katja on Jul 16, 2021
Dear Naomi, WOW! Many thanks for making our NH Stuttgart Airport the hotel of your choice. We are pleased, that you loved your stay with us and especially complimented our cleanliness, I will forward your comment to our housekeeping team! Thank you! Looking forward to welcoming you soon again at our hotel we wish you all the best. Yours sincerely Katja Weiss General Manager

2/10 Terrible

Stéphane

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Could ve a great hotel. But it isn't...
We stayed at this hotel to get some rest on a long road trip. We were tired when we arrived and had to wait nearly 30 minutes for the sole receptionist to serve all the customers ahead of us. There was another person "in the backboffice" that could have helped but she was not interested in doing so in seems... We went through the check-in process and were disappointed by thw fact that the 24-hour room service advertised on the Hotels.com app was no more... No option for food at the hotel. We finally got our room key and it was well over 30°C in the room so we set the thermostat to 20°C but nothing happened. Rang reception and was told "Sorry, the aircon is broken, nothing we can do". So we had to open the window and hope not to be eaten alive by mosquitos. And then we tried to watch some TV but it wasn't working. The remote control probably needed fresh batteries... Breakfast was OK though!
Stayed 1 night in Jun 2021
Response from Katja on Jul 16, 2021
Dear Stephane, thank you for your stay at our NH Stuttgart Airport. We deeply apologize for the inconveniences during your stay. Please be assured, that the mentioned issues are very important to us and have been solved in the meantime. We hope, that you give us a second chance to convince you completely of our hotel. Looking forward to welcoming you soon again we wish you all the best. Kind regards Katja Weiss General Manager

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2020

8/10 Good

CHASE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Very nice Hotel to stay at. Friendly staff and great price on rooms.
Stayed 1 night in Sep 2020

8/10 Good

Ernani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good place and service
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

TD, UK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast! clean rooms which were nicely furnished. Odd glass door and glass panel to the bathroom which was a) see-through and b) let lots of light into the room if someone uses the bathroom at night.
Stayed 2 nights in Mar 2020

10/10 Excellent

Janice, Washington, dc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnite at hotel due to airline connections. Chose for price. Bit far from airport. Free shuttle from airport. 5 euros to return next morning. Clean and comfortable. Provided what I needed.
Stayed 1 night in Jan 2020