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Festival Courtyard Inn – Avis

2.5 out of 5
Festival Courtyard Inn
1144 Ontario St, Stratford, ON

Avis

6,8
Note de 10 – Excellent, d’après 40 avis sur 169." "
Note de 8 – Bien, d’après 48 avis sur 169." "
Note de 6 – Acceptable, d’après 28 avis sur 169." "
Note de 4 – Médiocre, d’après 33 avis sur 169." "
Note de 2 – Terrible, d’après 20 avis sur 169." "

6,8/10

Propreté

7,2/10

Service et personnel

6,0/10

Commodités

6,0/10

État et installations de l’hébergement

6,2/10

Écoresponsabilité

Avis

8/10 – Bien

Jennifer, Wyandotte

Points forts : État et installations de l’hébergement
The only complaint I have is that there’s no complimentary breakfast. I believe there was breakfast available for a cost, but we chose to go out instead. Otherwise, nice place to stay.
Séjour de 1 nuit en mai 2024

6/10 – Acceptable

John

Vicinity of theatre and many food options. Confusion checking in; didn't know I had to go next door and was staying at the Quality Inn instead of the Festival Inn.
Séjour de 1 nuit en mai 2024

8/10 – Bien

Kerry

Voyage en groupe
.
Séjour de 1 nuit en octobre 2023

2/10 – Terrible

Hayley

Points faibles : Propreté, commodités et état et installations de l’hébergement.
There is not sign for this back lot property which was very confusing to find after a long journey. The bed was comfortable but the sink shower carpet and windows in the room were growing mold.
Séjour de 2 nuits en octobre 2023

2/10 – Terrible

Nancy

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
It's a lie. Disgusting place.
The rooms do not look the photos(pictures look like they were taken from the Quality Inn, they are not clean, they smell funny, stains all over the bedding, the carpets are filthy, shower was coated in soap scum. No warning or lighting of the location being behind a restaurant and another hotel. Keycard left in mailbox, no pool, no hot tub, no bar, no service. We did not stay and I don't recommend anyone with any hygiene or sensibility to either.
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Athanasios

Séjour de 1 nuit en octobre 2023

4/10 – Médiocre

Carla

Points faibles : État et installations de l’hébergement
The bed was not a standard queen, there was no tv remote, the furniture was not really usable. The bed was comfortable and the sheets were clean. A place to sleep but that was about it. The driveway into the facility was tight and we almost got into an accident as someone was driving too fast
Séjour de 1 nuit en octobre 2023

6/10 – Acceptable

Anthony

Séjour de 1 nuit en octobre 2023

4/10 – Médiocre

Naomi

Voyage en famille
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Disappointed
Séjour de 1 nuit en octobre 2023

2/10 – Terrible

Maria

Voyage en famille
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Hard to find. Wouldn’t split bill, unfriendly host. Carpets filthy. Dead insects. Stains on all linen. Coffee maker dirty or not working. Sink faucet extremely loose. Room keys not working had to be replaced multiple times. Beds soft. Way overpriced for a virtual dump!! Do not stay here.
Séjour de 1 nuit en octobre 2023

4/10 – Médiocre

Kathryn

Points faibles : Service et personnel, état et installations de l’hébergement
Very bare bones. Should have been a lower price to correspond. Worst - I had NO internet connection. I tried both eveing and morning - nothing.
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

jOHN

Voyage d’affaires
Points forts : Propreté, commodités et état et installations de l’hébergement.
If you are looking for a quiet place to sleep at an affordable price this might be the motel for you. It is completely shielded from the busy highway 7 going through Stratford. As a result I had a great sleep all rested up for my busy day
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Jovan

Voyage en groupe
Very quaint inn with reasonable prices. Perfect for the two nights we spent in the town. Very flexible check-in times as well!
Séjour de 2 nuits en octobre 2023

2/10 – Terrible

brett

Séjour de 1 nuit en octobre 2023

8/10 – Bien

Sheila

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Great spot, well priced.
Séjour de 1 nuit en octobre 2023

8/10 – Bien

Leigh Anne

Points forts : Service et personnel, commodités
Reasonably priced for what you get. Clean towels. Room was clean except for a couple of chairs with old stains on them.
Séjour de 1 nuit en octobre 2023

4/10 – Médiocre

Peter

Séjour de 2 nuits en octobre 2023

4/10 – Médiocre

Alanna

Voyage en famille, Voyage en groupe
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
The location was odd, behind another hotel. It was private and had nice green space. The sheets were clean and no signs of unwelcome creatures. This facility is old and out of date, with a musty smell, likely from the carpet. We had two rooms and both had some funky floor issues where it sunk or was soft in places. It was just a quick overnight otherwise we would have switched to another hotel.
Séjour de 1 nuit en octobre 2023

4/10 – Médiocre

Claude

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en septembre 2023

6/10 – Acceptable

Susan

Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great place to stay with a dog
Yout Inn was very welcoming. The rooms are set up lovely and it is a great place to stay if you have a dog. I love the fact that the doors are open to the outside and just a few feet away from your vehicle. Nice clean potty area for the dogs. Thank you.
Séjour de 1 nuit en septembre 2023

4/10 – Médiocre

Keith

Voyage de couple
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Not as advertised. I called before booking and was told they had a pool. NO POOL. You get what you pay for. Would not recommend for family stay.
Séjour de 1 nuit en septembre 2023

2/10 – Terrible

Michel

Voyage en famille, Voyage de couple, Voyage en groupe
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Pictures upon booking were deceiving. Showed a pool, there is no pool (it used to be attached to the hotel next door but at check in they told us they were sold a year ago and not responsible for what's still showing online. The room had a terrible odor, dirty carpets, dirty shower, one towel and garbage in the garbage can. I couldn't get the tv working either. Thank goodness we were only there one night or we would have went somewhere else the 2nd night. NOT worth $180 at all!

8/10 – Bien

donald

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
a place in the country - the surroundings beautiful. The property is old and will be replaced next year.
Séjour de 1 nuit en septembre 2023

8/10 – Bien

Rosalind

Voyage de couple
Points forts : Propreté, service et personnel
It was fine for one night!
Séjour de 1 nuit en septembre 2023

4/10 – Médiocre

Shannon

Points faibles : Propreté
Check in was done by phone which helped us as we were coming in to town later than expected. Unfortunately the rooms are in bad shape. There were multiple holes/soft spots under the carpet in the main room (very disconcerting), shower was dirty and had a good deal of mould, and there was a dead bug on the side of the coffee cups. Also smelled quite musty. Not worth $180 per night.
Séjour de 1 nuit en septembre 2023

4/10 – Médiocre

Lucia

Points faibles : Propreté, état et installations de l’hébergement
You get what you pay for
Séjour de 1 nuit en septembre 2023

8/10 – Bien

Cara

Séjour de 1 nuit en septembre 2023

8/10 – Bien

Mary

Séjour de 1 nuit en septembre 2023

4/10 – Médiocre

Vince

Voyage d’affaires
Points faibles : Propreté, état et installations de l’hébergement et confort de la chambre.
This motel has definitely seen better days. The whole place has a feeling of neglect about. There was no table or chair in the room and the small couch was badly stained Snead not comfortable.
Séjour de 2 nuits en septembre 2023

4/10 – Médiocre

Kenneth

Voyage de couple
Points faibles : Commodités
Lack of appropriate furnishings
Séjour de 1 nuit en septembre 2023

6/10 – Acceptable

Kevin

Voyage en famille
Okay for what we needed. A place to stay and sleep. Beds were comfortable and shower was nice.
Séjour de 2 nuits en septembre 2023

6/10 – Acceptable

Janine

Voyage de couple
Wifi was not good...only access at front door but mostly it just kicked me out. No coffee with caffeine in the room. Towels were old and stained. Carpet baddly stained or burnt. Bathroom recently redone and was in good shape. Nice shower and good water pressure. B3d and bedding were fine. Equiped with fridge, microwave and coffee maker.
Séjour de 1 nuit en septembre 2023

6/10 – Acceptable

JACKIE

Voyage de couple
Basic accommodation . Good for 1 night for Stratford Festival
Séjour de 1 nuit en septembre 2023

2/10 – Terrible

Cindy

Voyage d’affaires
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Booked online, showed up and was told we didnt pay enough for the rooms we booked, and that the rooms weren't avIlable.When we decided to leave, he followed us into the parking lot saying he wanted us to come back and he would get us rooms.
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Mei Yee May

Séjour de 1 nuit en septembre 2023

6/10 – Acceptable

Ismail

Voyage de couple
Points faibles : Commodités
average overall, not bad for the price, considering the high cost of downtown Stratford hotels.
Séjour de 1 nuit en août 2023

4/10 – Médiocre

philip

Points faibles : Propreté, service et personnel et commodités.
Don’t do it. There are several reasons. We couldn’t get passed the mold smell (carpet we think). Had to leave. I think they might be fixing things slowly but they should have prioritized the carpet. They also need a sign by the road. The place is hiding behind a hotel.
Séjour de 1 nuit en août 2023

2/10 – Terrible

Shae

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
First of all, the guy at the front desk called me twice asking when I would arrive, when I told him I was on my way he hung up on me. It was pouring rain when we arrived and the roof above the office door was broken and the rain falling off was better water pressure than the shower. No one was in the office when we got in, we said “hello?” And he angrily yelled at us. The room smelled damp and musty the whole weekend (it only rained the day we got there). The light above the table in our room didn’t work so half the room was dark the whole time. When brought up, the same guy at the front desk was rude and condescending and tried to tell us we didn’t know how to use a lightswitch. There was another staff member there who had to point out that the light was broken and had to be fixed. He said he would come back to change the lightbulb but never did. We had to go get him and trying to get him to come with us to change a lightbulb was like pulling teeth. He realized that it was the wiring that was broken, not the bulb and made an empty promise to get it fixed the next day but obviously he didn’t. This guy was pretty much the only staff member we saw for 4 days and he really soured the trip. He kept an airpod in the whole time we were checking in and out. When we left, he made no mention of our complaints so good luck to whoever stays in that room next!
Séjour de 3 nuits en août 2023

2/10 – Terrible

Lisa

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
No signage on highway to indicate where it was which was tucked behind another inn. Weeds and broken lamp posts. Room- dirty, seedy, filthy. Rug had not been shampooed since God knows when. Black marks where furnishings were supposed to have been. No chairs or couches just empty space. Not vacuumed. Threadbare towels with multiple brown spots. Windows that did not open and were covered partially with decorative mylar. Left after receiving a full refund.
Séjour de 1 nuit en août 2023

6/10 – Acceptable

Lydie

Points faibles : État et installations de l’hébergement
The room was alright but the door was so dirty, the soap had been used and the pouch that held the coffee looked like vermin had nippled the package… but the shower was clean and modern…
Séjour de 2 nuits en août 2023

10/10 – Excellent

Peter

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Friendly staff and very clean. Excellent value
Séjour de 1 nuit en août 2023

8/10 – Bien

peter

Voyage de couple, Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
good value for money and friendly humble accoms - i appreciate this option in stratford
Séjour de 1 nuit en août 2023

10/10 – Excellent

Howard

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en août 2023

4/10 – Médiocre

Mark

Voyage en groupe
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I had reserved 2 rooms and only one was booked. The staff did arrange for me to get another room at the same cost which was fine but the rooms are not up to standards. Many large stains on carpet and chairs. Not nice
Séjour de 1 nuit en août 2023

10/10 – Excellent

Elizabeth

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great no-frills motel
I came to stay for three nights while I enjoyed the theatre festival. Compared to other places to stay in the area it's definitely a less decorated place, but serves its purpose just as well. It's clean and comfortable, and if you're looking to stay nearby for the festival, it's very budget friendly. Definitely in the running if I return in the future.
Séjour de 3 nuits en août 2023

6/10 – Acceptable

Carter

Voyage de couple
Entering the property is rather awkward as this motel is actually behind another, which in itself, is attached to a church. There's an Indian resto on the prwmises and several picnic tables scattered throughout. Whenever we asked for something the staff was quite responsive.
Séjour de 1 nuit en août 2023

8/10 – Bien

Douglas

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A good, relatively inexpensive place to stay, an easy 5 or less minute drive from downtown Stratford. There are also a number of good restaurants just down the road from the hotel. Again my only complaint is it's not easy to find from the road, the hotel definitely needs signage on Ontario St.
Séjour de 2 nuits en août 2023

10/10 – Excellent

Louis

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
.
Séjour de 1 nuit en août 2023

4/10 – Médiocre

Frank

Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Showed an entirely different property
Séjour de 1 nuit en août 2023