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This place was terrible, the hallways were dirty and poorly maintained. The room had a heavy smell of cigarette. There were stains on the walls and the bed wasn’t properly made. The desk chair in the room was severely used and dirty. It looked like it had been picked up from the dump.
I ended up leaving. I just couldn’t stay there.
Very disappointed with my reservation and disappointed with Expedia for offering such a bad option.
The rooms appear to be in partial state of renovations or poorly patched up. The chair in our room was falling apart and covered in dried plaster. There was also no hot water for a shower in the morning.
Valerie
Stayed 2 nights in Apr 2024
10/10 Excellent
Afifa
Business traveller
Apr 14, 2024
Liked: Cleanliness, staff & service
Loved the room, AC was not cooling enough.
Afifa
Stayed 1 night in Apr 2024
8/10 Good
Lucy
Apr 13, 2024
Liked: Property conditions & facilities
Lucy
Stayed 1 night in Apr 2024
8/10 Good
Joyce
Apr 12, 2024
Liked: Staff & service
Joyce
Stayed 1 night in Apr 2024
8/10 Good
Mark
Apr 12, 2024
Liked: Staff & service
Disliked: Cleanliness
Room was not very clean. No hand soap.
Mark
Stayed 1 night in Apr 2024
2/10 Terrible
Sandeep
Apr 12, 2024
We booked a king size bed and confirm before going. When we reached they said sorry we don’t have king size bedroom available at this time. Not professional at all.
I have been to 3 star hotels in the past but its sad that this one is not well maintained. There was this stale air smell when we got in probably due to lack of air flow. The repair work in the washroom was poorly done so water in the shower is seeping in the wall. On our second day, I was trying take a nap and there was some drilling on the next room. When I tried to call the attention of management I was told that they're trying to fix the washroom and maintenance takes place until 5:00 pm so it seems I just have to endure the noise.
I just hope that the other clients checking in on the weekend (and there was a big crowd) had a more pleasant experience than me.
Stayed here before and never had issues, this last time however when we woke up we had bed bugs crawling on us. There was no towels when we got to our room and had to ask for them, to be told that it would be an hour before they could get them to us. We checked in at 430-445 check in time was 4. Had hair in the shower that was not ours when we got there.
THIS property is disgusting. The smell of pot in the hallways is brutal. The halls have not been vacuumed for a longggg time. Paint is peeling off the walls and the doors. The carpet inside the room has not been vacuumed. Cigarette packages and butts all around the front door. DO NOT RECOMMEND this hotel. Looks and smells like a dog kennel.
The person working the front desk was very nice. The property was very dirty. There was a bunch of Candy/crackers on the ground outside the doors and on the stairs, the floor in the room was kinda sticky. The beds and bathroom were clean though (that’s mainly what I cared about).
It’s a very dated place, and in need of repairs, the paint job in the room was pretty bad (doesn’t matter to me- but it might to some). The hallway to walk from front desk to our room smelled like weed.
The bed and couch were relatively comfortable to sleep/sit on.
We just needed a place to stay after a concert and it did the trick as a cheap place to rest our head.
The rooms and bathrooms need renovating. Need a lot of upgrades like new lamps, curtains and repairs throughout The only good thing I have to say is the beds were comfortable
It is affordable and is in a good location. The restaurant is good and the staff are friendly.
michele
Stayed 1 night in Mar 2024
8/10 Good
John
Travelled with partner
Apr 4, 2024
Liked: Cleanliness, staff & service, amenities
The tub needs some cleaning of the grout and finish the seal around the tub. The air conditioner was left with insulation to seal the outdoor noise.
John
Stayed 1 night in Apr 2024
6/10 Okay
Alejandro
Apr 4, 2024
Liked: Cleanliness, staff & service
Toilet extremely small, More of a child toilet if anything. AC in room barely worked unless there was no sun. Other than that the room is pretty much mediocre. Cant really say it was comfortable staying there during the day.
Alejandro
Stayed 1 night in Mar 2024
10/10 Excellent
Cathy
Business traveller
Apr 4, 2024
Liked: Staff & service, amenities
I stay here quite often without issue. This time there was a guest causing quite the disturbance. They looked into as soon as I called front desk. They also relocated me to another room away from the disturbance. Staff handled the situation very well.
We’d like to apologize on behalf of the entire team for falling short of your expectations. Your satisfaction is important to us, and we will use the input you provided to create changes that will guarantee we provide future visitors with a better experience
8/10 Good
Grace
Travelled with family
Mar 24, 2024
Liked: Cleanliness, staff & service, amenities
Friendly staff.
Grace
Response from Kiran Tamang Moktan on Mar 25, 2024
We are pleased to hear that you really had a great experience at our hotel, and we appreciate you taking the time to review us. It was indeed a great pleasure having you here with us and we hope to see you again soon.
the patio doors were screwed shut! No way to open, so no second escape. Internet was not working, coffee maker had no shut off only unplug, only 1 hand towel provided, bathroom light fixture coming off the wall. Only plus to this site was price and great staff
Judy
Stayed 1 night in Mar 2024
Response from Kiran Tamang Moktan on Mar 25, 2024
Please accept our heartfelt apologies for your unpleasant stay at our hotel. All comments are acknowledged and investigated. Thank you for reviewing us and letting us know how we can improve. We will forward your comments and ideas to the appropriate departmental managers.