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Reviews of Super 8 by Wyndham Mackinaw City/Beachfront Area

2 out of 5
Super 8 by Wyndham Mackinaw City/Beachfront Area
Central & Huron, 519 South Huron, Mackinaw City, MI

Reviews

6.2
Rating 10 - Excellent. 127 out of 971 reviews" "
Rating 8 - Good. 274 out of 971 reviews" "
Rating 6 - Okay. 258 out of 971 reviews" "
Rating 4 - Poor. 178 out of 971 reviews" "
Rating 2 - Terrible. 134 out of 971 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Ronald

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Needs help
Staff was friendly. Room was very, very dirty. The pillows had the brown drool stains from previous guests. This room should have been renovated 30 years ago. Even for $100, this place isn’t worth it.
Stayed 1 night in Oct 2023

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Our stay was for 3 days just to get away and relax and all was great except we didn't think to bring our bathing suits. After closing our own pool we didn't consider theirs would be open and from what we heard was great. The breakfast leaves a bit to be desired as granola bars and coffee is not a breakfast but I never rely on hotels to offer much.
Stayed 3 nights in Oct 2023

10/10 Excellent

Paula

Stayed 1 night in Oct 2023

4/10 Poor

Kathy D

Disliked: Cleanliness, staff & service, property conditions & facilities
The pool was closed, which was disappointing. They were under construction during our stay. They parking lot was overcrowded. We couldnt check into our room on time waited in hour. Oir room was dirt and in poor quality. The seal around the tub was falling off and moldy. The towls were stained and the room was filled with stains on the wall, ceiling, lampshades and ect.
Stayed 3 nights in Oct 2023

8/10 Good

thomas

Liked: Cleanliness, staff & service
substantial price increase for the weekend when tourism is not at peak and so many places are closed is not reasonable.
Stayed 2 nights in Oct 2023

4/10 Poor

Christina

Disliked: Staff & service, property conditions & facilities
Disappointing
The room we had is not set up user friendly, Coffee pot is on top of fridge in closet area around the other side of the bathroom -where water is. Coffee is weak. Balcony's view is siding of the hotel next door, quite close, so no view. Room to s dinghy. If you just want to sleep it's ok I guess. Hotels are not what they used to be. Charges a lot just to sleep and shower.... No breakfast. Just seems like the hotels here lack in upkeep of Buildings, Just doing what they have to keep them open. Probably won't stay in Mackinaw City again... Twice now and just disappointing.
Stayed 2 nights in Oct 2023

2/10 Terrible

Holly

Stayed 1 night in Oct 2023

10/10 Excellent

Blake

Liked: Staff & service
Disliked: Amenities
It ok for the price
Stayed 1 night in Oct 2023

8/10 Good

Rich

Great view, really close walking distance to food and shops. Older hotel with outdated rooms. I would stay here again
Stayed 2 nights in Oct 2023

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Melissa

Travelled with partner
Disliked: Property conditions & facilities
It was very outdated. The room had a musty smell to it. The heating unit went out in the middle of the night. The toilet was loose from the wall. We stayed two nights and our room was never serviced.
Stayed 2 nights in Oct 2023

2/10 Terrible

Naomi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our bathroom had black bold all around the tub. The rooms stink, the balcony was wobbly and disgustingly dirty. The entire property is run down, dirty and moldy. I will never stay here again. The front office staff were excellent though and very helpful
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Julie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Very upset that I paid extra for the king bed and jacuzzi tub. That tub is a nightmare! Think your gonna get in, relax and enjoy some peace after a day of walking around?? NOPE! Those jets were like super charged and shoot probably 3 feet higher than the tub itself. Water shot at my partners face while I was turning jets on and while I was turning them off, not to mention everything in the room and our belongings got splashed!! Would’ve really appreciated a heads up or warning before we used the tub we paid EXTRA for. Also beds are hard and not the cleanest was finding stains in the sheets on the first night. Overall will not return to this hotel and I’d suggest paying the extra money for a good stay with your family. The
Stayed 2 nights in Oct 2023

2/10 Terrible

Bryan

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
Carpet was very dirty with stains all over the place. Wallpaper was falling off in several places and balcony did not feel safe to walk out on. Our heat quit working around 9:00 pm as we were falling asleep. We assumed at the time it would kick back on and woke up at 1:30 freezing. We looked for fuse box with none in the room and called front desk with full mailbox and no instructions who to reach that late. Started calling around 7:30 and then at 8 reached someone and she argues with me about it. Said they're open until midnight and that the call should've been transferred to someone after that. I told her mailbox was full and no other options. She said she'd see who was on and come take a look at it. Why bother at that point. We had to be out by 10. We told them at checkout again about issue and no apologies at all! We didn't ask for refund or anything, just common courtesy and nothing from them! Only good part of our stay was warm shower with a decent shower head and heat light!
Stayed 1 night in Oct 2023

2/10 Terrible

Donnella

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Go somewhere else!
What an absolute dump! Outdated and just plain filthy.
Stayed 1 night in Oct 2023

6/10 Okay

Matthew

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dire need of updating and repair
Stayed 2 nights in Oct 2023

4/10 Poor

delia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Courtney, Custer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Run down facilities for pricing the bathroom wall switches and ceiling fan wasn't even finished (boxes in) there was a gap around the air conditioning unit going outside right by the bed , sliding door was really rough.
Stayed 1 night in Oct 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2023

6/10 Okay

Scott

Liked: Staff & service
People are nice, everything on tv, average rooms!
Stayed 2 nights in Oct 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place close to every thing
Stayed 1 night in Oct 2023

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, room comfort
Great location
The only complaints I have is that the stair railing had spider webs with spiders, the one ceiling light was not working, and the bathroom sink was slow draining. The location was great right on the beach. Close to shopping and restaurants. We could walk to where we wanted to go.
Stayed 3 nights in Sep 2023

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
I was satisfied with the cost of the room. The rooms are outdated but it suited our needs. Our room was clean overall and there was plenty of towels and toiletries. The bed was as comfortable as well as the pillows.
Stayed 1 night in Sep 2023

8/10 Good

Deborah

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023

10/10 Excellent

layne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

4/10 Poor

Angie

Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is SO dirty! We had the king beachfront room. Walking in smelled like mildew so bad i had to go to the store and buy my own cleaning products. Very outdated and unkept. The "balcony" was so dirty and full of spider webs and spriders we couldnt even go out there to enjoy the view. We did go to the pool area which the pool was the cleanest place on the property. The free breakfast was non existent. In our room we had to unplug everything from the power strip to use the microwave. T.V barley worked, Lady at the desk told me they have a grab and go breakfast at the front desk in the morning, they have granola bars..... I will never spend that kind of money for a room here EVER AGAIN. If i were expedia i wouldnt even give them as an option!!!!! Wish i could get a refund.
Stayed 4 nights in Sep 2023

6/10 Okay

Kenneth

Travelled with partner
Disliked: Amenities, property conditions & facilities
Room dirty - front desk staff at checkout talked to us with her mouth full of sandwich - beds were bad - springs were felt through the sheets
Stayed 1 night in Sep 2023

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel in a great location
Karen at the front desk was fast and efficient. She was very helpful getting us tickets to the ferry to go to the island. A shuttle picked us up promptly at the hotel to take us to the ferry. The location of the hotel was perfect. It was close to shops and restaurants. The bathroom was well stocked with towels and shampoo. I will definitely stay there again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Doris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite place to stay
Stayed 1 night in Sep 2023

4/10 Poor

April

Travelled with partner
Disliked: Amenities, property conditions & facilities
Not as pictured on site. Jacuzzi did not work Wallpaper was peeling off the walls. No cleaning service. Seemed like lobby staff were annoyed during every interaction
Stayed 2 nights in Sep 2023

10/10 Excellent

Erin

Stayed 1 night in Sep 2023

10/10 Excellent

Ernest

Stayed 3 nights in Jul 2023

8/10 Good

Kurt

Travelled with family
Liked: Staff & service, amenities
Nice place to stay great location
Stayed 1 night in Sep 2023

4/10 Poor

Andrew

Disliked: Property conditions & facilities
Could use some TLC
Stayed 1 night in Sep 2023

6/10 Okay

Michael

Stayed 1 night in Sep 2023

8/10 Good

Juanita

Liked: Staff & service
Stayed 2 nights in Sep 2023

4/10 Poor

Andrew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty and old
Outside of the friendliness and service of the staff there are no other redeeming qualities of this hotel. The room was pretty gross with wet, stinky carpet, stains all over walls and doors and cracking tile. If you plan on spending more than time sleeping in your room, look elsewhere.
Stayed 2 nights in Sep 2023

8/10 Good

Goran

Liked: Cleanliness, staff & service
i like beachfront and i don’t like not ventilating room(bad smell).
Stayed 2 nights in Sep 2023

8/10 Good

Sandra, Oxford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading the Expedia ratings, I was hesitant to book this hotel. There were quite a few negative ratings but then again there were several excellent ratings so I booked a hotel and it met all my expectations I knew for the price it wasn’t going to be a top class place, in fact, I rented it because we could park right in front of the door. The television worked fine, the Internet came up right away, the coffee pot made good coffee. The beds were very comfortable. Very few electrical outlets. We stayed at this hotel for two nights. We spent one day on Mackinac Island. The hotel arranged a free shuttle to take us to the Mackinac Island ferry terminal, which was very convenient.
Stayed 2 nights in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and very professional staff.
Stayed 1 night in Sep 2023

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities, room comfort
Old and run down
Room was old and there were rolls in the carpet. The A/C barely worked. The place really needs a update and the outside needs to be cleaned
Stayed 1 night in Sep 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Hiep

Liked: Staff & service
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Outdated and falling apart
Room was falling apart! The trim that the chain lock was attached to wasnt even attached to the wall. The balcony screen looked like birds ran into it and pooped all over. They found me a pack n play (I had requested one in my booking but they didn't have one) it was broken and we had to prop all the legs on books and flip flops so it didn't bring back up. They didn't have any extra pillows. View of the lake was beautiful and really the only thing that made it worth it.
Stayed 2 nights in Aug 2023

8/10 Good

Ashley

Travelled with pets, Travelled with partner
Liked: Amenities
The website says pet friendly and many people had dogs but we were told no pets in the room when others weren’t so not really sure what the pet policy is then. Pool was very nice hot tub is very hot. The beach here is beautiful.
Stayed 2 nights in Aug 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
It's a great location 10min walk to the Ferry to Mackinac island
Stayed 2 nights in Aug 2023

4/10 Poor

Madeline

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not clean. Dust on lamp shades, curtains, and particles that weren’t swept up off the floor from a previous guest. The safety strips in the bathtub peeling up to stand on. The safety chain on the door was broken. This was not a pleasant experience at all.
Stayed 4 nights in Aug 2023

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff!
Stayed 3 nights in Aug 2023