Indoor pool, sun loungers

Reviews of Bayside Hotel of Mackinac

2.5 out of 5
Bayside Hotel of Mackinac
726 S Huron Ave., Mackinaw City, MI

Reviews

6.8
Rating 10 - Excellent. 253 out of 1004 reviews" "
Rating 8 - Good. 248 out of 1004 reviews" "
Rating 6 - Okay. 198 out of 1004 reviews" "
Rating 4 - Poor. 167 out of 1004 reviews" "
Rating 2 - Terrible. 138 out of 1004 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Dale

Travelled with family and small children
Payed for a lake front room and got a view of the next hotel 20 feet away. Room seemed to be very outdated and falling apart among missing outlet cover.
Stayed 1 night in Mar 2024

8/10 Good

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Kari

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This location was not staffed. My bed a very “crispy” sheet. The bathroom floor was very dirty. The carpet throughout the room was gritty and damp. No coffee. No coffee or breakfast room. Check in was as a neighbor hotel. No record that I had a fully prepaid reservation. Had to pay again and wait for a refund.
Stayed 1 night in Mar 2024

2/10 Terrible

Dan

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
40 minutes to check in as usual.
Stayed 1 night in Mar 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Edward

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Had to go to a different hotel to check in
Stayed 1 night in Feb 2024

4/10 Poor

Stephanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I understand that we stayed during the winter when the city is a ghost town, but it was like the staff have not walked the halls of the hotel since the tourist season ended. Our room had trash on the bathroom counter and floor. The desk clerk claimed the heat was on in the room during check in, it was not on when we arrived to the room. Shortly after arriving we walked to the water park, which was like a maze that you could easily get lost in. The three flights of stairs to the pool/water park area were completely dark with no lighting at all, guests had to use their flashlights. There was trash, and dirty linen on every floor of the hallways. The front desk clerk even reported that she has never walked the floor plan and was not able to give us direction when we checked in. Our room was right next to what seemed like a pump room, you could hear the pump running every few minutes and a loud fan running constantly. I would highly recommend the staff be more attentive to their building.

6/10 Okay

Stephen

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay !
Nice stay !
Stayed 2 nights in Oct 2023

10/10 Excellent

BRIAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE!
Stayed 1 night in Nov 2023

4/10 Poor

Bob

Disliked: Staff & service, property conditions & facilities
Poor maintenance in Room
Check in was at another site with instructions on the sliding entry door. The instructions were check in across the street. Actually down the street about a thousand feet. At the site entry sliding door had to be manually operated which was a poor 1st impression. Room bathroom was in poor shape (see pic) also shower has wallpaper peeling off the wall above shower. Room itself had water damage in corner & bed had noticeable depression in mattress. Would not recommend the Bayside motel and will not stay there again.
Stayed 1 night in Nov 2023

2/10 Terrible

Jessica

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Bayside Hotel started off bad right from check-in. I arrived at the hotel and when I walked up to the door there was a sign saying I needed to check in at the Hamilton. I drove down the road to the Hamilton only to be told I needed to drive back to the Crown Hotel which is next door to the Bayside to check-in. The lobby of the Crown was a mess with boxes and trash all over. It took 30 minutes to check-in. After we got our keys we went to our room and found out the keys wouldn't work. We had to go back twice to get the correct keys to get into our room. Once inside the room I found furniture that looked like it had been chewed on, hair on the sheets, and such thick dust on the lampshades that they were fluffy. There was also peeling wallpaper in the bathroom, the coat hook on the back of the bathroom door almost fell out, and the hair dryer almost caught on fire when it was turned on. There were also a couple of outlets that were unusable. We were not told that the Bayside or Crown have no attendants at the front desk during the week or to leave the keys in the room so when I went to check out I was again directed by a sign to go to the Hamilton. I drove down there to check out and was greeted with another empty lobby. I called out several times and ended up having to dial the hotel while standing in the lobby to get someone to come and help me. Overall it was an extremely unpleasant stay and possibly one of the worst hotel experiences I've ever had.
Stayed 2 nights in Nov 2023

8/10 Good

Cornelis

Stayed 1 night in Nov 2023

10/10 Excellent

Jimmy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clan and very comfortable. I loved it.
Stayed 2 nights in Nov 2023

4/10 Poor

Patrick

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The outer security locks were broken. The front desk was vacant, instead guests had to go to another hotel to check in, and there was no host present between 11pm and 7am. The were no working vending machines, nor was there a desk to purchase anything from - instead the check in desk was empty. When I first checked into my room, there was an unflushed turd in the toilet.
Stayed 1 night in Nov 2023

2/10 Terrible

Jacob

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The fun stuff closes early, place in under construction, Dirty carpets, No breakfast, Bad view of Lake
Stayed 1 night in Nov 2023

10/10 Excellent

James

Stayed 1 night in Oct 2023

8/10 Good

Angela

Travelled with family and small children
Disliked: Staff & service, amenities
Took my kiddo for the weekend on off season. It was a great get away for the price. Down fall it was not staffed all the time so if you run out of something they make you go to one of there other hotels to get you item like towels and other things, bed are very hard and they were working on the one side of the hotel
Stayed 3 nights in Oct 2023

6/10 Okay

Ka Y

Travelled with family
Disliked: Room comfort
Stayed 1 night in Oct 2023

8/10 Good

Gary, Bad Axe

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic little get away
Great place for a family, sadly I had none with me.
Stayed 1 night in Oct 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Azra

Travelled with group
Liked: Staff & service, room comfort
I just had one hiccup where they gave me a wrong I cleaned room. The carpet in the hotel needs to be updated especially in the rooms. But the person at front desk was very helpful. Coffee available as well
Stayed 2 nights in Oct 2023

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very friendly, check in was easy and the room was clean. For the price and having access to an indoor waterpark it's a good deal. However, the hotel is not that old but has not been maintained properly. The sign with changeable letters still says "Grand Opening 2017" The exterior has mold all over it. The waterpark area is so hot and humid due to improper ventilation systems that they have the pool attendant opens a large door to let cool air in from the outside. I wouldn't want to be there in the summer heat! It seems like the owners are just trying to rake in a much money as possible and will probably then sell the property when the maintenance concerns force them into costly repairs and renovations
Stayed 1 night in Oct 2023

2/10 Terrible

Krista

Stayed 2 nights in Oct 2023

2/10 Terrible

Maddie

Stayed 2 nights in Sep 2023

6/10 Okay

William

Travelled with partner
Disliked: Property conditions & facilities
The windows as you enter the building are dirty. Just a turn-off for us. Hardly any 110v outlets in the room. Drains plugged up.
Stayed 1 night in Oct 2023

6/10 Okay

Pam

Travelled with family
Disliked: Amenities
Was fine for just a overnight stay.
Stayed 1 night in Oct 2023

4/10 Poor

Nancy

Travelled with group
Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly stuff at the front desk
Stayed 1 night in Sep 2023

8/10 Good

Bonnie

Travelled with family
Liked: Staff & service
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service
A mixed bag
Pros: discounts on ferry tickets, close to ferry terminal. Cons: Stayed two nights, but no visit from housekeeping after first night. Difficulty with TV, no clock in room, door frame was missing striker plate.
Stayed 2 nights in Sep 2023

6/10 Okay

Kristin, Edmore

Travelled with family
Disliked: Amenities
The room was old and outdated but the bed was comfortable. The Hotel was old and outdated all together. The "water park" pool and hot tub were extremely dirty. Nasty green color. No Thanks! For a cheap place to sleep and sleep only, its okay.
Stayed 1 night in Sep 2023

2/10 Terrible

Sherry

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The tv remote didnt work the coffee pot didnt work the bathroom vent didnt work. One of the beds had dirty sheets. The door key only worked like one out of three times. No breakfast even theo when i.booked it said there was. Terrible would not recommend
Stayed 1 night in Sep 2023

4/10 Poor

Carl

Travelled with group
Disliked: Cleanliness
Not good…
Bed sheets were dirty and folded up newspaper under blankets.
Stayed 1 night in Sep 2023

8/10 Good

Dru

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Smitkumar

Stayed 1 night in Sep 2023

2/10 Terrible

Ganeshkumar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

4/10 Poor

Laurence

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived we thought the Bayside looked pretty nice. But it has not been well maintained. The former breakfast room has been closed and we were given coupons to use at local restaurants. The indoor pool and spa were actually in the next hotel, and we had to walk around the building to get in, and once inside had to climb three flights of stairs to enter the waterpark, and then had to come back down two flights to get to the spa. Then, when leaving, I had to go back outside and meander around to get back to the Bayside. Also, the ice machines on floors one and two were not working, so I had to go the the third floor to get ice, and then go back two flights to get to our first-floor room. The beds were fine, and we were offered the opportunity to bring food in and use the former breakfast room, which is now a lounge. At least there are elevators to get up and down the floors for getting ice. We've seen much better accomodations elsewhere.
Stayed 2 nights in Aug 2023

8/10 Good

Brandon

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023

6/10 Okay

ROBERTA

Travelled with group
Liked: Cleanliness, room comfort
Not sure about staying there again
Check in was ok. Front desk staff was very nice. Housekeeping did a good job. Clean room, comfortable bed. Reservation was made in advance on-line. Main floor room requested. Given a second floor room. No luggage carts available because guests don't return them and staff doesn't retrieve them. Some areas around the property show much wear and need maintenance. Had to slam the door to the room to get it to close completely. Bathroom sink drained very slow. Only a couple plugs and no usb plugs. Only ice machine on the 3rd floor worked. No breakfast.
Stayed 2 nights in Aug 2023

10/10 Excellent

Kristopher

Travelled with family, Travelled with family and small children
Liked: Amenities
Staff was very friendly and the rooms and pool were excellent as well!
Stayed 2 nights in Aug 2023

4/10 Poor

Darlene

Disliked: Cleanliness, staff & service, property conditions & facilities
It was run down, tired and dirty.
Stayed 1 night in Aug 2023

10/10 Excellent

chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

Michael

Stayed 1 night in Aug 2023

2/10 Terrible

timothy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely disappointed and not happy
I requested a lake view online and when we got there we got a court yard view with one tiny window that was extremely dirty The room was across from elevator and the stairs door so we did not receive one good night of sleep with the door slamming and listing to the elevator door and people being loud waiting for the elevator No room service, no breakfast we were not told we had to walk for the buy one get one free buffet Water park was not clean and the attendant yelled at us because we didn’t know where to get towels from and she was on her phone the entire time not attending to the kids or people in the pool or water park area On one of our trips out we talked to another family in the elevator and she asked me if our room was also dirty and if we received service and of course we had to say it was not clean and no service I was extremely disappointed in this customer service when I asked about things they were very sarcastic and seemed like there was no maintenance on this property at all I can’t say how disappointed we were with this hotel It’s a nice building and could be a beautiful place if they kept up on it and actually had people who worked there that cared about the people who stayed
Stayed 3 nights in Aug 2023

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Woodrow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Final 4 states of 4 … done all 50 states 🙌
We totally enjoyed staying at your place clean, smelt clean no musky smell whole room/bathroom clean. We where on a road trip and Mackinac, MI was our last final state and totally enjoyed everything.
Stayed 2 nights in Aug 2023

6/10 Okay

Nicole

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Noriyuki

Stayed 1 night in Aug 2023