If you have any kind of back issues do NOT stay at this hotel. The beds are as hard as concrete and the staff is utterly unhelpful and unsympathetic. I laid down on this old hard excuse for a mattress and immediately my hips and back were in pain. I asked for a different room - they said no. I asked for a rollaway bed - they said no. I asked for extra pillows to try and make a pillow bed on the mattress - they said no. I asked if there was *any* way they could help - they said no! It was late and I had been driving all day but I simply left and went to the Holiday Inn Express down the street, which had a perfectly normal bed and I slept fine. Then the next day when the manager came back on duty, I asked for a refund, and...they said no. Don't waste your money wrecking your body trying to sleep here, just stay somewhere else!