I found the lobby awkward to get around, but the staff at the front desk was professional and helpful. The biggest problem was the room, which, while large enough for two persons, offered the most measly clothes closet space that I've ever seen. The closet for the ironing board was much larger, but for us, the iron was unneeded. The bathtub was so high to get in and so awkward to use that it felt risky to use it. A short person would be really challenged, not to speak of an elderly one, like me and my wife. There was no vanity, but a low shelf that was difficult to use as it was by the toilet and not convenient.