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Dear SimonThank you so much for your feedback. We are delighted that you enjoyed your room and felt the service was excellent. Come and see us again soon! The Grosvenor Team
We had booked the library for a family lunch during the xmas break with family from USA, London, Manchester and Poole. It was a great meal. 2 of us stayed over in the hotel. We loved the traditional but modern style. It was a great break and a great price through expedia
The welcome, the staff, the comfy beds, the garden, the funky decor, everything.
Mrs JJ
Stayed 1 night in Nov 2023
Response from The Grosvenor Team on Jan 2, 2024
Dear Mrs JJWe loved reading your review and are delighted you enjoyed the funky decor as well as experiencing a warm welcome from our team. Come and see us again soon and visit our website for seasonal offers.
The staff at The Grosvenor Hotel were so helpful, professional and went the extra mile.
James
Stayed 1 night in Jul 2023
10/10 Excellent
Alex
Apr 15, 2023
Alex
Stayed 1 night in Apr 2023
Response from The Grosvenor Team on Apr 16, 2023
Dear Alex. Thank you for choosing to stay with us and for taking the time to leave a 10 out of 10 review. Very favourable reviews like yours mean a huge amount to all of us at the hotel who take great pride in what we do. Thank you. Please come and see us again soon. Yours Sincerely The Grosvenor Team
Lovely stay in The Grosvenor in Stockbridge. Good location in centre of village. Room was comfortable, clean and warm with an excellent shower. A good place to get away from it all for a couple of days.
Anne
Stayed 2 nights in Mar 2023
Response from Simon on Mar 22, 2023
Dear Anne - Thank you for your very kind review. We are delighted that you were able to get away and unwind with us. Best Regards The Grosvenor Team
Absolutely brilliant.. great location. Beautiful clean comfy rooms. We were upstairs out the back garden rooms. Bit so lovely. So many beautiful little shops and gorgeous places for food. Really relaxing
Matthew
Stayed 1 night in Dec 2022
Response from The Grosvenor Team on Apr 16, 2023
Dear. Thank you so much for your very positive review. It means a lot to our team who take great pride in what we do. We look forward to seeing you again soon.
Dear Margaret. Thank you for leaving us a 10 out of 10 review. We are delighted that you enjoyed your stay with us. Please come and see us again soon. Yours sincerely The Grosvenor Team
every aspect of our stay was very good, did not eat at hotel as we found evening meals were bit expensive, except for breakfast as
ROY
Stayed 3 nights in Oct 2022
Response from The Grosvenor Team on Oct 15, 2022
Thank you Roy for your review. It’s a shame you did not have dinner with us. We have a lovely Autumn menu - with some exciting dishes (smoked grouse, turbot and venison) as well as some old favourites like the crab linguine. Come and see us again soon.
We had a very pleasant stay, all clean and very friendly Staff, more then expected, will go again.
Joyce
Stayed 1 night in Oct 2022
Response from Simon H on Oct 10, 2022
Thank you Joyce for taking the time and trouble to write a lovely review. We look forward to your return. Take a look at our website for a variety of offers that might take your fancy. Best rgds The Grosvenor Team
2/10 Terrible
Beverley
Travelled with partner
May 27, 2022
Liked: Cleanliness
Refurbishment of this grand building was faultless, just a shame the staff have no idea what they are doing, from spilling wine on the table and inability to cook breakfast, over poached eggs and bacon like shoe leather.
Beverley
Stayed 1 night in May 2022
Response from The Grosvenor Team on Apr 16, 2023
Dear Beverley . I am so sorry that the service you experienced did not match the quality of the refurbished property. You will see from a number of more recent reviews that our service levels are now much improved and we very much hope that you will come back and stay with us again. Yours sincerely
10/10 Excellent
Petra
Mar 14, 2022
Petra
Stayed 1 night in Mar 2022
Response from The Grosvenor Team on Apr 16, 2023
Dear Petra Thank you for your 10 out of 10 review. We very much appreciate you taking the time to give us feedback. We look forward to seeing you again soon. Best wishes
10/10 Excellent
Stephen
Mar 13, 2022
Stephen
Stayed 1 night in Mar 2022
Response from The Grosvenor Team on Apr 16, 2023
Dear Stephen Thank you for your very positive review. We very much appreciate your feedback. Yours sincerely