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Reviews of Budget Inn

2.5 out of 5
Budget Inn
12881 Highway 61, Sterling, CO

Reviews

3.8
Rating 10 - Excellent. 2 out of 155 reviews" "
Rating 8 - Good. 14 out of 155 reviews" "
Rating 6 - Okay. 28 out of 155 reviews" "
Rating 4 - Poor. 29 out of 155 reviews" "
Rating 2 - Terrible. 82 out of 155 reviews" "

4.2/10

Cleanliness

5.6/10

Staff & service

4.8/10

Amenities

3.4/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

6/10 Okay

Teresa

Business traveller
So, yeah I booked the Budget Inn. Drove up and thought, oh HELL no! Had to check in at the Super 8 which I switched my reservation to. It’s still sketchy, and I definitely won’t stay here again. The only bright spots…bed IS comfy, great tv, hot tasty coffee, and the staff is Excellent!!!
Stayed 2 nights in Apr 2024

2/10 Terrible

Rex

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from General Manager on Nov 10, 2023
Sorry to hear that your stay with us was unpleasant. I will look into the issues that you reported. Thank you for taking the time to let us know and for staying with us.

2/10 Terrible

Barbara

Stayed 1 night in Sep 2023
Response from General Manager on Nov 10, 2023
Sorry to hear that we didnt meet your expectations. Thank you for taking the time to let us know how we are doing. I will look into the issues that you reported

2/10 Terrible

Patterson

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Was given entry cards to 2 different rooms neither worked. Was a terrifying experience. Rooms can't be anywhere close to what pictures indicate. Ended up costing more just to have a bed for 7 hours. Very disappointed
Stayed 1 night in Sep 2023
Response from General Manager on Nov 10, 2023
Thank you for taking the time to let us know how we are doing. I will look into the issues that you reported. Thank you for staying with us

8/10 Good

Richard

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
While the property itself leaves a lot to be desired, the room itself is everything I could want at the price.
Stayed 1 night in Aug 2023
Response from nt on Aug 28, 2023
Hi Richard thanks for the 4 out of 5 and were glad you stayed with us! hope to see you again

2/10 Terrible

Nick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from management on Dec 22, 2022
thanks for staying

10/10 Excellent

Erica

Stayed 1 night in Oct 2022
Response from General Manager on Oct 30, 2022
Thank you for taking the time to let us know how we are doing I will pass this to the rest of the staff

2/10 Terrible

Don

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place looked abandoned. Nasty looking, went to different hotel.
Stayed 1 night in Sep 2022
Response from management on Sep 12, 2022
thanks for the review

4/10 Poor

Paula

Disliked: Cleanliness, property conditions & facilities, room comfort
Weirded out
I didn’t stay because when I pulled up place is boarded up and shut down. The hotel across the parking lot checked me in but when I saw the room, I couldn’t stay. Too dingy.
Stayed 1 night in Aug 2022
Response from management on Sep 1, 2022
im sorry we didnt meet your expectations

2/10 Terrible

Sarah

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Without reading the fine print, you don't know that the check in location is at a different hotel. Another guest told me to check in at the Super 8. Hotel room smelled of cigarette smoke, area is sketchy, and I did not feel safe. Carpet is worn/frayed, walls and box springare stained with what looks like black ink, paint is sloppy, etc. Also, It didn't matter to me, but I booked a king room online and was put in a single queen room.
Stayed 1 night in Oct 2021
Response from Jessica on Dec 17, 2021
Thank you for taking the time to write a review. The safety and security of our guests is a top priority. We are currently in the process of updating our hotel. We would like to offer our sincerest apologies that you were not satisfied with your stay.

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

2/10 Terrible

Bradley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would NEVER stay there again
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveller

Disliked: Staff & service
Not opened anymore
We were not notified that they closed down over a week ago
Stayed 1 night in Jun 2020
Response from B.I. Staff on Aug 4, 2020
We are sorry for any inconveniences this may have caused you. We are currently working on this situation

2/10 Terrible

Christy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible!! Stay at the Super 8 next door!
The place was horrible!! Went to check in and the hotel was completely dark! It look really old and abandoned. Only a few lights on near some rooms in the back. It looked like the trashy hotel rooms they show in a murder mystery movie. I didn’t know where to go so I pulled over near the Super 8 next door to cry because I thought I had wasted our money. I called the number listed for then Budget Inn and it rang and rang. My husband went next to door the super 8 and turned out that was where we were to check in! (Nowhere did it say that on the building or website) We got our room key and he went back to the room and he said it was clean, but the tv didn’t work at all (but he said it did have a full sized house refrigerator in there lol) I never went in. He went back to the super 8 to tell the lady about the tv. She was on edge because another family had just chewed her out about the quality of the Budget inn rooms. She was not allowed to go over to our room because of Covid19 measures. The lady then gave us a room at the super 8 with no extra charge. She was amazing and really glad we stopped at the Super 8. She probably saved us from a ton of critters and bed bugs too!
Stayed 1 night in May 2020
Response from B.I. Staff on Jun 11, 2020
Sorry for any and all inconveniences you had during your stay

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price you can’t beat it area is a little remote but very calm
Stayed 1 night in May 2020
Response from B.I. Staff on May 28, 2020
Thank you for your valued input and the time it took to let us know how we are doing.

2/10 Terrible

robert

Disliked: Staff & service, property conditions & facilities, room comfort
This place is horrible. Stay away. It looks closed.
Stayed 1 night in Mar 2020
Response from BI STAFF on Mar 11, 2020
We are sorry that you found your stay to unaccommodating. We appreciate the time you took to write us a review.

2/10 Terrible

Kelli

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It’s a scam
This should not be a hotel. Only a small portion of the block of buildings even has power. The doors are white washed and rusty. There are mattresses and trash scattered about. Looking from the outside in, a few of the windows are broken in the “functioning” part of the hotel, and there are mattresses leaning against the windows that are still there. At least my door locked. I don’t know how they are allowed to advertise this as a hotel.
White-washed doors and rusty locks
Broken/missing window on the lower level, mattresses leaning against the upper windows
Only one small section of the hotel has power
Stayed 1 night in Mar 2020
Response from BI STAFF on Mar 10, 2020
Sorry that we were not able to reach your expectations. Thank you for your time to write us a review.

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from BI STAFF on Mar 9, 2020
Thank you for taking time to let us know how we are doing.

2/10 Terrible

Tamara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unacceptable and fraud
We arrived in the dark and the hotel was mostly burnt out as they had had two fires yet they were trying to put people in a couple rooms partially functional. This is fraud compared to what was seen on Hotels.com. Since we had prepaid, we were forced to stay in a hotel next door owned by the same company when we just wanted to get away from this awful experience. Hotels.com thought as long as we got a room it was ok. It was not!!!!
Stayed 1 night in Feb 2020
Response from General Manager on Feb 3, 2020
Sorry that your stay with us was unpleasant Thank you for staying with us and I will look into the issues that you reported.

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities
No hot water in sink or shower. Big dead spider in bathroom. Door was broken. Window glass broken. Heater broken. Building needs to be knocked down. Start over. Good breakfast at the Super 8 next door.
Stayed 1 night in Nov 2019
Response from B.I. Staff on Nov 13, 2019
We are sorry to hear about the multiple issues you had with your stay. Thank you for taking the time to let us know.

2/10 Terrible

Tim

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from General Manager on Oct 1, 2019
Thank you for taking the time to let us know how we are doing.

2/10 Terrible

Bee, West

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ATTENTION LOCAL OFFICIALS : This property needs to be condemned. It is derelict.
Stayed 1 night in Sep 2019
Response from B.I. Staff on Nov 23, 2019
We are very sorry to hear about how you feel about the Budget Inn Property. Thank you for taking the time to allow us to know what is going on. We appreciate any and all feedback given.

2/10 Terrible

Larry

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very-Low budget Inn
When we entered the room it had not been cleaned; beds unmade and towels on the floor. The refrigerator door was open and running, There was blood spots on the bathroom sink, and there was a mouse in the bathtub.
Stayed 1 night in Sep 2019
Response from B.I. Staff on Sep 25, 2019
We are sorry to hear about the condition of the room when you checked in. We are going to do what we can to remedy the situation for any future guests.

4/10 Poor

Budget, Sterling

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
In need of repair and upkeep, no hot water, poor building conditions,
Stayed 1 night in Sep 2019
Response from B.I. Staff on Sep 22, 2019
I'm sorry to hear your stay at the B.I. was not as pleasant as expected. Thank you for taking the time to allow us to hear your input. It will help us make our guests future stay better.

2/10 Terrible

Allen

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a good place to stay
This place is a dump. No lobby, no molding around the door so bugs walked right in, TV had to be reset every time it was tirned on, bathroom fixtures falling off the wall, and overall dirty. Bed was okay and it was quiet.
Stayed 2 nights in Aug 2019
Response from B.I. Staff on Sep 8, 2019
I'm sorry to hear your stay with us was unpleasant. We hope the rest of the hotels on your trip were more accommodating.

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was told by the worker at the Super 8 next door that the property was off site for the Budget Inn in Sterling. When I pulled, the Budget Inn looked run down and closed. The worker at the Super 8 said that they run rentals for the Budget Inn and that the pictures on hotels.com are deceiving because they are not accurately representing the Budget inn. I ended up staying at the Super 8, which was clean and nice. I will never stay at a Budget Inn anywhere in the future.
Stayed 1 night in Aug 2019

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place EVER
the hotel had to be condemned! You had to check in at the Super8 as the Lobby was boarded up! We tried to get in and the key did not work so went back to the super8 and said we could not stay there ! The windows were broken and boarded up! The roof was tore off then we had to pay an additional 24 dollars to stay at the Super 8 which you at Hotel.com should reimburse us ! I trust your reviews don’t you ever check out the places you recommend? I have pictures if you would like them!
Stayed 1 night in Sep 2019

8/10 Good

Luz, Topeka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Closed to the place iam attended a funeral. Is 15 min.away from town
Stayed 1 night in Aug 2019
Response from B.I. Staff on Sep 1, 2019
I'm sorry to hear your stay with us under unfortunate circumstances, thank you for letting us know how we did

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT A GOOD PLACE TO STAY
We cancelled as the outer appearance was very dilapidated and unlit. Very uninviting appearance and unsafe condition. My grandchildren did not feel safe staying there.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Business traveller
The room was most excellent, but the hallways were unkempt, trashy and depressing. The room was excellent.
Stayed 1 night in Aug 2019
Response from BI Staff on Aug 29, 2019
Thank you for taking time to let us know about the good and the bad. We greatly appreciate your feedback, so we can better enrich the stay for future guests.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
internet worked in lobby well. weak in room. appears to be under remodel. that,s ok gotta be done some time
Stayed 1 night in Aug 2019
Response from General Manager on Aug 18, 2019
Thank you for taking the time to let us know how we are doing. I will look into the issues that you reported.

4/10 Poor

Jim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
War Zone
Three quarters of this hotel's property are not usable. The place looks like a war zone. They told us they had a fire in building 1. This is not a suitable hotel to be listed on this type of site. It should not even be open until it is remodeled
Stayed 1 night in Aug 2019
Response from General Manager on Aug 18, 2019
Sorry to hear that your stay with us was unpleasant. I will look into the issue you reported. Thank you for staying with us and taking the time to let us know how we are doing.

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
Needs updated...door frame broke....water leak...bugs in room
Stayed 1 night in Jul 2019
Response from Budget Inn on Aug 5, 2019
Sorry for the inconveniences with your stay, and thank you for taking the time to let us know

4/10 Poor

Dan

Liked: Staff & service
They said the place was going to be torn down. The sooner the better
Stayed 1 night in Jul 2019
Response from Budget Inn Staff on Aug 5, 2019
Sorry to hear that your stay was not great. Thank you for letting us know so we can improve our stay quality.

2/10 Terrible

Verified traveller

Travelled with pets, Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Shouldn’t be in use, set to be demolished and shouldn’t be allowed to use. Very wet/damp musty, bugs everywhere! Staff was accommodating.
Stayed 1 night in Jul 2019
Response from Budget Inn Staff on Aug 5, 2019
I'm sorry to hear about the issues you had with your stay. I'm very grateful that you took the time to let us know about them. Thank You

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrifying motel. Disgusting. No smoke alarm, even though half the place recently burned down.
Stayed 1 night in Jul 2019
Response from Budget Inn Staff on Aug 5, 2019
Thank you for your time to notify us about these issues. Sorry for the inconveniences that you had. We can use your feedback to better the stay experience.

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from General Manager on Aug 18, 2019
Thank you for taking the time to let us know how we are doing.

2/10 Terrible

Maritza

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE
Horrible, nasty, stink, old, broken windows, no front desk you need to go to Motel 8 to make the check in, NOT RECOMMENDED, please Hotels remove this hotel from your app.
Stayed 1 night in Jul 2019
Response from Budget Inn Staff on Aug 5, 2019
We are very sorry about the issues that you had with your stay. Thank you for your time in letting us know.

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay far, far away
The front desk gave another guest a key to our room and at 2 am the door slammed into the safety bolt waking up both my sister and me. We were two women alone in a hotel room and were scared to death. We didn't know what to do. So, we waited until the sun came up so that we could check out. When we checked out the front desk guy told us there was a glitch in their reservation system. We told him they should have called us to tell us what happened so that we weren't so scared. No offer of a discount, nothing. Just repeatedly told us it was a "glitch"! This place is horrible.
Stayed 1 night in Apr 2019
Response from Budget Inn Staff on Aug 5, 2019
I'm terribly sorry about all of the issues you had with your stay. Thank you for your time, it will allows us to better the stay experience for future guests.

4/10 Poor

Verified traveller

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Broken windows, run down, locks didn’t work, very old facility
Stayed 1 night in Jun 2019
Response from General Manager on Jul 3, 2019
Sorry to hear that your stay with us was unpleasant. I will look into the issues that you reported. We greatly apologize for the broken windows we had a horrible hail storm come through. Please be patient with us while we are in the process of getting this handled.

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness
No mirror over sink makes it hard to shave. No batteries in the TV remote. Most of the lights dont work. Full size fridge in room with dents like the dropped it down the stairs or piced it up at the arc. The shower was so dirty that I skiped showering and moved on down the road. It got the job done for a place to sleep for the night but not much better than just sleeping in my truck. I am going to be in the area several nights a week all summer and will not be staying here again. P.S. You check in at the Super 8 as the office is closed for this hotel. The front desk advised that this property is run by the Super 8. Based on the lack of basic maintanence and ability of the staff to complete basic cleaning, I wont stay at the Super 8.
Stayed 1 night in Jun 2019
Response from General Manager on Jul 3, 2019
Sorry to hear that your stay with us was unpleasant. I will look into the issues you reported. Thank you for taking the time to let us know.

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
😩
First off I prepaid for my room. I got to the hotel and it took an hour to check in at the motel 8 due to a sign telling me to check in over there. Then as I approached the hotel it was a mess. Windows were busted out and it was a wreck. I tried to cancel my reservations but it was late and even the next day I could not. I stayed at a different motel. I did not even attempt to climb the stairs to see the room. The salmagundi was so extensive to the other rooms that I did not want to chance staying there.
Stayed 2 nights in Jun 2019
Response from General Manager on Jun 26, 2019
Sorry to hear that your stay with us was unpleasant. I will look into the issues that you are reporting.

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room smelled like pee and then discovered the toilet had week old pee in toilet and the toilet would not flush the window glass was also broken. Very sketchy on the property
Stayed 1 night in Jun 2019
Response from General Manager on Jun 26, 2019
Sorry to hear that your stay with us was unpleasant. I will look into the issues that you reported.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very dirty had to go through 3 rooms before getting a decent room. Although front desk was friendly about it, that did not excuse the condition an smell of the building and rooms
Stayed 1 night in Jun 2019
Response from General Manager on Jun 13, 2019
Sorry to hear that your stay with us was unpleasant. I will look into the issues that you reported.

6/10 Okay

Debbie

Liked: Cleanliness, property conditions & facilities, room comfort
I didn't actually stay at the Budget Inn. It turns out that hotel is closed for remodeling which I didn't know and which wasn't stated online. So when I tried to find the hotel to check in, this caused some issues. I couldn't find the hotel because there is no sign since it is being remodeled. It really would have been nice to know that I was actually suppose to check in at a Super 8.
Stayed 1 night in Jun 2019
Response from General Manager on Jun 8, 2019
Sorry for the confusion. We are open during remodel. Thank you for taking the time to let us know how we are doing..

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
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Stayed 1 night in May 2019
Response from General Manager on Jun 1, 2019
Sorry to hear that your stay with us was unpleasant. I will look into the issues you reported

2/10 Terrible

Verified traveller

Stayed 2 nights in May 2019
Response from General Manager on May 28, 2019
Sorry to hear that your stay with us was unpleasant. Thank you for taking the time to let us know

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty and old property used as long term workers housing. Noisy, ants, incredibly strict pet rules, especially for two tiny dogs plus an extra fee. Unless your desperate keep driving.
Stayed 1 night in May 2019
Response from General Manager on May 19, 2019
Thank you for taking the time to let us know how we are doing. Sorry to hear that your stay with us was unpleasant. I will look into the issues you reported.

2/10 Terrible

Tom

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away from budget inn and super 8
Its being renovated. really sketchy looking. Gave me a room...went in and garbage all over floor, beds not made, etc. So they put us in sister hotel (super 8). Got into that room and smelly....found 2 garbage cans had not been emptied. old food containers, etc. Would rex either of these hotels.
Stayed 1 night in May 2019
Response from General Manager on May 19, 2019
Sorry to hear that your stay with us was unpleasant. I will look into the issues that you reported. Thank you for staying with us and taking the time to let us know how we are doing

4/10 Poor

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Property is currently being remodeled. Should be shut down while doing so. This property is so run down.....drapes were torn and tattered. Handle to nightstand off and stripped. 2 flights of extreme stairs to walk up for us and we have bad hips and knees. Door to our floor entrance did not have proper latch and blew in the wind all night creating a lot of noise.Check in was easy and bed was comfortable. For the most part the room was clean. But won't stay again.
Stayed 1 night in Apr 2019
Response from General Manager on May 4, 2019
Thank you for taking the time to let us know how we are doing. Sorry to hear that your stay with us was unpleasant.