Steepbank Brook Nature Reserve Tours and Activities

Beautiful property close to Avenir center. Full kitchen, confortable bed, nice living area and nice outdoor space. Plus free parking! We would certainly stay there again.

The rooms are very clean. Luggage carts wouldve been very helpful .

The hotel building is old. Refurbishments have been made but AC is old, bath is old. The room was large but the sofa bed was uncomfortable and creaky. Breakfast was not included. The first morning it was great. Great service and the buffet was well stocked and tidy. The second morning the buffet was messy and not restocked. We were surrounded by 9 uncleared tables the hour that we were there. It wasn’t classy and what you would expect from a hotel with free breakfast. I asked for a refund of the breakfast on the second day. They wouldn’t not refund the 2 prepaid breakfasts but did refund the extra breakfast I had to buy for my child. The pool and steamroom was clean and in good condition. It would be better if they cleaned it between 11-3 as we arrived to swim at 9:45am before we checked out and they were cleaning the pool. The reception was friendly and professional. It’s was overall overpriced for a tired hotel that was probably high spec 20 years ago. If you are going to charge $20 for breakfast it has to be good everyday. Clearing tables and refilling food is a job any member of staff within the hotel could do, so there is no excuse for this.