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Reviews of Best Western Plus University Park Inn & Suites

2.5 out of 5
Best Western Plus University Park Inn & Suites
115 Premiere Dr, State College, PA

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1001 reviews" "
Rating 8 - Good. 284 out of 1001 reviews" "
Rating 6 - Okay. 74 out of 1001 reviews" "
Rating 4 - Poor. 26 out of 1001 reviews" "
Rating 2 - Terrible. 27 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Shanel

Stayed 2 nights in Apr 2024
Response from Vicky Barton- VP of Sales on Apr 18, 2024
Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience fell short of your expectations. We truly value your input as it helps us identify areas where we can improve.If you're open to it, we would love the opportunity to learn more about your stay and how we could have made it better. Your satisfaction is our top priority, and we are committed to ensuring that all our guests have a positive experience.Please feel free to reach out to us directly so we can address any concerns you may have. We hope to have the chance to welcome you back in the future and provide you with the exceptional experience that we strive to deliver.

10/10 Excellent

lee, stamford

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem in state college
Stayed 1 night in Apr 2024
Response from Vicky Barton- VP of Sales on Apr 18, 2024
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure every guest has a fantastic experience, and we're delighted to see that reflected in your feedback. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay.

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it.
Stayed 2 nights in Apr 2024
Response from Vicky Barton- VP of Sales on Apr 18, 2024
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to ensure every guest has a fantastic experience, and we're delighted to see that reflected in your feedback. We hope to have the pleasure of welcoming you back again soon for another enjoyable stay.

2/10 Terrible

Nathan

Travelled with family and small children
Definitely not worth 465$ a night
Stayed 1 night in Apr 2024
Response from Vicky Barton- VP of Sales on Apr 7, 2024
Thank you for sharing your feedback with us. We're truly sorry to hear that your recent stay did not meet your expectations. We strive to offer exceptional value and experiences to all our guests, and it's disappointing to learn that we fell short in your case.We understand that pricing is an important consideration for our guests, and we continuously review and adjust our rates to ensure they reflect the quality and value of our accommodations and services. Your feedback will certainly be taken into account as we assess our pricing structure moving forward.We sincerely apologize for any inconvenience or dissatisfaction you experienced during your stay. We value your input and would appreciate the opportunity to address any specific concerns you may have had. Please don't hesitate to reach out to us directly so that we can work to make things right.Thank you again for bringing your concerns to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.

8/10 Good

Elli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, staff was helpful and friendly. We also enjoyed the breakfast. Beds were a little firm for us though.
Stayed 1 night in Apr 2024
Response from Vicky Barton- VP of Sales on Apr 7, 2024
Thank you for taking the time to share your experience with us! We're delighted to hear that you found our hotel to be enjoyable and that our staff provided helpful and friendly service. It's always our goal to ensure our guests feel welcomed and well taken care of throughout their stay.We're thrilled that you also enjoyed our breakfast offerings. Providing a delicious and satisfying breakfast is an important part of the experience we aim to create for our guests.We appreciate your feedback regarding the firmness of the beds. Our guests' comfort is a top priority for us, and we'll certainly take your comments into consideration as we strive to continually improve our accommodations and services.Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

6/10 Okay

emanuel

Travelled with family
Liked: Cleanliness, staff & service
Very average hotel and quite pricey. There was a youth basketball tournament that filled the hotel and the parents just let their kids run up & down the hallways screaming. Overall room was okay but bathroom not much to talk about.
Stayed 1 night in Mar 2024
Response from Vicky Barton- VP of Sales on Apr 7, 2024
Thank you for taking the time to provide us with your feedback. We're sorry to hear that your experience at our hotel did not fully meet your expectations. We understand that a peaceful and comfortable stay is important, and we apologize for any inconvenience caused by the noise from the youth basketball tournament.Your comments regarding the condition of the bathroom and the overall value of your stay are noted. We are continuously working to improve our facilities and services, and your feedback will be instrumental in helping us address areas where we can make enhancements.We sincerely apologize for the disturbances you experienced and assure you that we will take steps to minimize such occurrences in the future. We hope you'll consider giving us another opportunity to provide you with a more enjoyable stay.If you would like to discuss your experience further or have any additional feedback, please feel free to contact us directly. We appreciate your patronage and value your input.

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was really convenient and close to the Bryce Jordan center and beaver stadium. Nice place.
Stayed 1 night in Mar 2024
Response from Vicky Barton- VP of Sales on Apr 7, 2024
Thank you for sharing your experience with us! We're thrilled to hear that you found our property to be conveniently located near the Bryce Jordan Center and Beaver Stadium. We aim to provide our guests with a convenient and comfortable experience, and we're delighted that you enjoyed your stay with us.It's great to know that our location met your needs and that you found our place to be nice. Your positive feedback means a lot to us, and we truly appreciate you choosing to stay with us.We hope to have the pleasure of welcoming you back during your next visit to the area!

4/10 Poor

Atef

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from Vicky Barton- VP of Sales on Mar 11, 2024
Thank you for taking the time to review your stay with us. We are sorry to see that we did not meet your expectations and that it was not a great stay. We strive to make every guest experience a great one and are sorry to hear we fell short of this during your stay. We hope you will give us another chance to provide you with excellent service in the future.

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was amazing! Breakfast was hot and very good. Lots of options. Very clean and comfortable rooms. Enjoy the quiet hours since it was a busy weekend with The PA State Indoor Track Championships and the hotel was full of high school kids.
Stayed 1 night in Feb 2024
Response from Vicky Barton- VP of Sales on Mar 11, 2024
Thank you so much for your fantastic review! We're thrilled to hear that you had a wonderful experience during your stay with us. It's great to know that our staff provided amazing service, and that you enjoyed our hot breakfast with plenty of options. We understand the importance of cleanliness and comfort, and we're glad that you found our rooms to meet your expectations. We're also delighted to hear that you appreciated the quiet hours, especially during a busy weekend with the PA State Indoor Track Championships. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for Penn State families coming to visit.
Stayed 1 night in Feb 2024
Response from Vicky Barton- VP of Sales on Mar 11, 2024
We're thrilled to hear that our location was perfect for your visit to Penn State! Thank you for choosing to stay with us and for taking the time to share your positive feedback. We're glad we could provide a convenient and comfortable accommodation for your family's visit. If your travels bring you back to the area, we would love to host you again for another great stay!

2/10 Terrible

Alejandro

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, dingy, noisy and the front desk employee not helpful.
Stayed 1 night in Feb 2024
Response from Vicky Barton- VP of Sales on Feb 12, 2024
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the experience you had and for not meeting your expectations.We are disappointed to hear that you found our hotel to be old, dingy, and noisy. Please know that we take cleanliness and comfort seriously, and we regret that we fell short in providing you with a pleasant environment. We understand the importance of a peaceful night's rest and will be taking steps to address any noise disturbances to ensure our guests can enjoy a peaceful stay.Additionally, we apologize if you found our front desk employee to be unhelpful. Providing excellent customer service is a top priority for us, and we regret that we did not meet this standard during your visit. We will be addressing this matter with our team to ensure that all guests receive the assistance and support they need during their stay.We appreciate your feedback as it helps us identify areas for improvement. Your satisfaction is important to us, and we hope that you will give us another opportunity to exceed your expectations on a future visit.

10/10 Excellent

Myron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we had hoped for.
Stayed 1 night in Feb 2024
Response from Vicky Barton- VP of Sales on Mar 11, 2024
We're thrilled to hear that we met your expectations and provided you with everything you had hoped for during your stay! Thank you for taking the time to share your positive feedback with us. Should your travels bring you back to our area, we would be delighted to welcome you again for another wonderful experience.

10/10 Excellent

Christopher

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Workout-equipment ( except for treadmill) had no cords to plug in. TV would turn on but no signal. This should be an automatic ask everyday for the maintenance team and shouldn't be left to the guest to try and get working. besides that the place was great.
Stayed 1 night in Feb 2024
Response from Vicky Barton- VP of Sales on Mar 11, 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed your stay overall. However, we apologize for the inconvenience you experienced with the workout equipment and TV signal in the fitness center. Your comments are valuable to us, and we will address these issues promptly with our maintenance team to ensure they are resolved and do not occur in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience next time.

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was brief but nice. Staff are courteous.
Stayed 1 night in Feb 2024
Response from Vicky Barton- VP of Sales on Mar 11, 2024
Thank you for sharing your positive experience with us! We're glad to hear that you had a nice stay with us and that our staff members were courteous during your time here. Your kind words mean a lot to us, and we appreciate your recognition of our team's efforts. Should your travels bring you back to our area, we would love to welcome you for another pleasant stay!

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service at the front desk was excellent! Very clean and quiet.
Stayed 1 night in Jan 2024
Response from Vicky Barton- VP of Sales on Mar 11, 2024
Thank you for your wonderful feedback! We're thrilled to hear that you received excellent service from our front desk team and that you found our hotel to be clean and quiet during your stay. Providing exceptional service and maintaining a peaceful environment are top priorities for us, and we're delighted that we met your expectations. We hope to have the pleasure of welcoming you back for another enjoyable experience soon!

8/10 Good

App-Techs

Stayed 1 night in Jan 2024
Response from Vicky Barton- VP of Sales on Apr 7, 2024
Thank you for taking the time to leave us a review! We're thrilled to hear that you had a positive experience during your stay at our hotel. It's wonderful to know that you found our staff to be helpful and friendly, and that you enjoyed our breakfast offerings.We appreciate your feedback regarding the firmness of the beds. Our guests' comfort is important to us, and we'll certainly take your comments into consideration as we strive to continually enhance our accommodations.Thank you again for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future!

6/10 Okay

Maureen

Disliked: Room comfort
Stayed 2 nights in Oct 2023
Response from Vicky Barton- VP of Sales on Mar 11, 2024
Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience fell short of expectations. Your satisfaction is important to us, and we'd like to learn more about how we can improve. If you have any specific concerns or suggestions for us, please feel free to share them. We value your input and hope to have the opportunity to better meet your expectations in the future.

8/10 Good

Holli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Vicky Barton- VP of Sales on Mar 11, 2024
Thank you for taking the time to share your feedback with us! We're delighted to hear that you had an enjoyable stay overall. If there's anything specific you feel we could improve upon to earn that extra star in the future, please don't hesitate to let us know. We value your input and look forward to welcoming you back for an even better experience next time!

8/10 Good

Tina

Very clean and very pleasant staff
Stayed 1 night in Jan 2024
Response from Vicky Barton- VP of Sales on Mar 11, 2024
We're grateful for your positive feedback! Maintaining a clean environment and providing excellent service are our top priorities, and we're glad to hear that you found both aspects to your satisfaction. If there's anything more we can do to enhance your experience and earn that extra star next time, please feel free to share your suggestions. We appreciate your support and look forward to hosting you again soon!

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Vicky Barton- VP of Sales on Mar 11, 2024
Thank you for taking the time to share your feedback with us! We're delighted to hear that you had an enjoyable stay overall. If there's anything specific you feel we could improve upon to earn that extra star in the future, please don't hesitate to let us know. We value your input and look forward to welcoming you back for an even better experience next time!

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Nice, spacious, well maintained room. Very comfortable bed. Very good breakfast, offering both hot and cold items. Convenient and low traffic/noise location.
Stayed 2 nights in Jan 2024
Response from Vicky Barton- VP of Sales on Mar 11, 2024
Thank you so much for your glowing review! We're thrilled to hear that you found our rooms spacious, well-maintained, and comfortable, and that you enjoyed our breakfast offerings. We strive to provide a peaceful environment for our guests, and we're delighted that you found our location convenient and quiet. We hope to have the pleasure of welcoming you back soon for another enjoyable stay!

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

6/10 Okay

kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
beds
The hotel and staff are great but the beds are too soft, we all woke up with stiff or sore backs.
Stayed 2 nights in Dec 2023
Response from Vicky Barton- VP of Sales on Dec 28, 2023
Thank you for taking the time to share your feedback with us. We appreciate your positive remarks about our hotel and staff. However, we are sorry to hear that the comfort of our beds did not meet your expectations and resulted in discomfort during your stay.Your comfort is important to us, and we take your comments seriously. Please know that we are looking into the matter and exploring options to address the softness of the beds. Your feedback helps us identify areas for improvement, and we apologize for any inconvenience caused.If there is anything specific you would like to share or discuss further, please feel free to reach out to us. We value your input and hope to have the opportunity to better accommodate your needs in the future.Thank you for choosing our hotel, and we hope to welcome you back for an improved experience.

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
State College stay for a family celebration
Stayed 3 nights in Dec 2023
Response from Vicky Barton- VP of Sales on Dec 28, 2023
Thank you for taking the time to share your fantastic 10 out of 10 review! We're thrilled to hear that you had a wonderful stay during your family celebration in State College.Your positive feedback is truly appreciated, and we're delighted that we could contribute to the success of your special occasion. If there's anything specific you loved about your stay or any team members who stood out, we would love to hear more.We look forward to the possibility of hosting you and your family again in the future for more memorable moments.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Vicky Barton- VP of Sales on Dec 28, 2023
Thank you for taking the time to leave a perfect 5-star rating! We're thrilled to learn that your experience at our hotel met or exceeded your expectations.Your satisfaction is our top priority, and we're grateful for your positive feedback. If there's anything specific you loved about your stay or any suggestions you have for improvement, please feel free to share. Your insights are valuable to us as we strive to maintain and enhance the quality of our services.We hope to have the pleasure of welcoming you back for another outstanding stay.

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and updated with new furnishings and carpet. Complimentary breakfast was very good - make your own waffles, oatmeal, Chobani yogurts, pastries, bagels, eggs, sausage, bacon, cereals. Appreciated the magnifying mirror and shower cap too!
Stayed 2 nights in Nov 2023
Response from Vicky Barton- VP of Sales on Nov 15, 2023
Thank you so much for taking the time to share your detailed and positive feedback! We are thrilled to hear that you enjoyed your stay and appreciated the cleanliness and modern updates of our rooms. It's great to know that our complimentary breakfast met your expectations, and we're delighted you found the variety of options enjoyable, from make-your-own waffles to our selection of breakfast items.We're pleased to hear that the magnifying mirror and shower cap added to your overall experience. Your kind words motivate us to continue providing excellent service and amenities.We look forward to welcoming you back for another enjoyable stay. If there's anything specific you'd like during your next visit, please don't hesitate to let us know. Safe travels!

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was dirty and there was black mold in the shower, very disappointing.
Stayed 2 nights in Nov 2023
Response from Kevin M. / General Manager on Nov 13, 2023
Dear Paul,Thank you for sharing your feedback on your recent stay at the Best Western Plus, University Park Inn and Suites.I sincerely apologize for any inconvenience you experienced with the cleanliness of your room. I take these matters seriously and will address it immediately. I only wish we would have known immediately after check-in so we could have made it right for you then. I hope you will give us another opportunity to earn your trust back. Your satisfaction is our top priority, and I would welcome an opportunity to make this up to you.Once again, I apologize for any inconvenience caused, and I greatly value your feedback as it helps us enhance our services.

10/10 Excellent

Dorothy

Stayed 1 night in Nov 2023
Response from Vicky Barton- VP of Sales on Dec 28, 2023
Thank you for taking the time to leave a perfect 5-star rating! We're thrilled to learn that your experience at our hotel met or exceeded your expectations.Your satisfaction is our top priority, and we're grateful for your positive feedback. If there's anything specific you loved about your stay or any suggestions you have for improvement, please feel free to share. Your insights are valuable to us as we strive to maintain and enhance the quality of our services.We hope to have the pleasure of welcoming you back for another outstanding stay.

8/10 Good

Janet

Stayed 1 night in Nov 2023
Response from Vicky Barton- VP of Sales on Nov 15, 2023
Thank you for providing your rating, and we appreciate your feedback. We're glad to hear that you had a positive experience overall with us, earning us an 8 out of 10.If there are specific areas where we can improve to make your next stay even better, we'd love to hear your thoughts. Your feedback is invaluable to us, and we're committed to constantly enhancing our services.We hope to have the pleasure of welcoming you back in the future and aim to make your next stay a perfect 10. If there's anything specific you'd like to share or request for your next visit, please feel free to let us know. Safe travels!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was helpful and efficient.
Stayed 1 night in Oct 2023
Response from Vicky Barton- VP of Sales on Oct 28, 2023
Thank you for taking the time to review your stay with us. We are happy to see it was a wonderful stay and hope to welcome you back again soon. Wishing you safe and happy travels!

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Vicky Barton- VP of Sales on Oct 28, 2023
Thank you for taking the time to review your stay with us. We are happy to see it was a wonderful stay and hope to welcome you back again soon. Wishing you safe and happy travels!

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Vicky Barton- VP of Sales on Oct 28, 2023
Thank you for taking the time to review your stay with us. We are happy to see it was a wonderful stay and hope to welcome you back again soon. Wishing you safe and happy travels!

10/10 Excellent

Hendrik, Byron Center

Stayed 1 night in Oct 2023
Response from Vicky Barton- VP of Sales on Nov 15, 2023
Thank you for taking the time to review your recent stay with us. We are thrilled to see it was a wonderful stay and hope to welcome you back again soon. Safe Travels!

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Vicky Barton- VP of Sales on Oct 28, 2023
Thank you for taking the time to review your stay with us. We are happy to see it was a wonderful stay and hope to welcome you back again soon. Wishing you safe and happy travels!

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Very nice comfortable
Stayed 2 nights in Oct 2023
Response from Vicky Barton- VP of Sales on Oct 9, 2023
Thank you for taking the time to review your recent stay with us. We are thrilled to see it was a wonderful stay and hope to welcome you back again soon!

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman at the reservation desk was the nicest and most pleasant woman or man I have ever encountered at a check in. I have been checking into hotels for over 30 years. She was so helpful and even suggested to help us outside of her duties. I’m so sorry I cannot remember her name but she will know who she is. God bless this beautiful country that employees still wish to be the best they can be!
Stayed 2 nights in Sep 2023
Response from Vicky Barton- VP of Sales on Oct 9, 2023
Thank you so much for your wonderful review and kind comments. I will be sure to share them with the desk clerk who checked you in. We are thrilled we were able to provide you with a wonderful stay and hope to welcome you back again soon.

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great football weekend stay
Stayed 2 nights in Sep 2023
Response from Vicky Barton- VP of Sales on Oct 9, 2023
Thank you for taking the time to review your recent stay with us. We are thrilled to see it was a wonderful stay and hope to welcome you back again soon!

6/10 Okay

Deanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very busy weekend but check in and stay was great! We enjoyed the free breakfast, which had lots of options. We would have loved for the room to have been cleaned and more towels, but it was very busy.
Stayed 2 nights in Sep 2023
Response from Vicky Barton- VP of Sales on Oct 9, 2023
Thank you for taking the time to review your recent stay with us. We are sorry that housekeeping did not meet your expectations, it is available upon request. We are thrilled to see it was a wonderful stay otherwise and hope to welcome you back again soon!

10/10 Excellent

Louis

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Vicky Barton- VP of Sales on Oct 9, 2023
Thank you for taking the time to review your recent stay with us. We are thrilled to see it was a wonderful stay and hope to welcome you back again soon!

10/10 Excellent

Tamra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, great staff
Stayed 1 night in Sep 2023
Response from Vicky Barton- VP of Sales on Sep 22, 2023
Thank you for taking the time to review your recent stay with us. We are so happy to hear it was a wonderful stay and hope to welcome you back again soon.

10/10 Excellent

Judith

Stayed 1 night in Sep 2023
Response from Vicky Barton- VP of Sales on Oct 28, 2023
Thank you for taking the time to review your stay with us. We are happy to see it was a wonderful stay and hope to welcome you back again soon. Wishing you safe and happy travels!

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful king size bedroom. Lovely. Would definitely stay there again. A little pricey.
Stayed 1 night in Sep 2023
Response from Vicky Barton- VP of Sales on Sep 22, 2023
Thank you for taking the time to review your recent stay with us. We are so happy to hear it was a wonderful stay and hope to welcome you back again soon.

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is close to PSU stadium and a shuttle is available. The hotel is clean and in a quiet location.
Stayed 1 night in Sep 2023
Response from Vicky Barton- VP of Sales on Sep 11, 2023
Thank you for taking the time to review your recent stay with us. We are happy to see you had a wonderful stay and hope to welcome you back again soon!

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. It was a nice place to stay.
Stayed 1 night in Sep 2023
Response from Vicky Barton- VP of Sales on Sep 11, 2023
Thank you for taking the time to review your recent stay with us. We are happy to see you had a wonderful stay and hope to welcome you back again soon!

8/10 Good

Karen, Wilkes-Barre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to Beaver Stadium. Overpriced due to football game weekend but all hotels are in the area.
Stayed 2 nights in Sep 2023
Response from Vicky Barton- VP of Sales on Sep 11, 2023
Thank you for taking the time to review your recent stay with us. We are happy to see you had a wonderful stay and hope to welcome you back again soon!

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very pleasant. Location is good, near everything without being in the middle of the busy center city. Great breakfast and overall very clean facility. I highly recommend it
Stayed 2 nights in Aug 2023
Response from Vicky Barton- VP of Sales on Aug 31, 2023
Thank you for taking the time to review your stay with us. We are thrilled to see it was a wonderful stay and hope to welcome you back again soon.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, easy to find, parking available, clean room. Great stay
Stayed 1 night in Aug 2023
Response from Vicky Barton- VP of Sales on Aug 24, 2023
Thank you for taking the time to review your recent stay with us. We are happy to hear you had a wonderful stay and hope to welcome you back again soon.

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Aug 2023
Response from Vicky Barton- VP of Sales on Aug 21, 2023
Thank you for reviewing your recent stay we are happy to see it was a good stay and hope to welcome you back again soon.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Sleepless in State College
The ceilings and floors are NOT sound proof at all. We were on 2nd floor and could not get to sleep because of guest above us walking 'like a horse' pacing back and forth across the floor. Very loud and annoying. Would ask for top floor if staying again. Once we could get to sleep, beds were very comfortable. Breakfast was OK. Nice and clean. Check out girl was pre occupied.
Stayed 1 night in Aug 2023
Response from Vicky Barton- VP of Sales on Aug 21, 2023
Thank you for taking the time to review your recent stay with us. We are so sorry you experienced noise concerns during your stay with the guest above you, and that the guest service attendant was not able to better assist you at check out. We do hope you will consider giving us another chance in the future. Wishing you safe and happy travels!