Interior

Reviews of Hotel Elegance

3 out of 5
Hotel Elegance
Petko Slaveikov 54, Stara Zagora

Reviews

8.2

Very good

Rating 10 - Excellent. 8 out of 29 reviews" "
Rating 8 - Good. 16 out of 29 reviews" "
Rating 6 - Okay. 3 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 0 out of 29 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Reyhan

Liked: Cleanliness
Quiet hotel
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good
Stayed 1 night in Aug 2022

8/10 Good

Dobromir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Даниела Аврамова on Aug 31, 2020
Thank you for the high rating! We will be glad to have you as our guests again.

8/10 Good

Poul Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ood hotel
Nice place to stay, but it was verry hot that day, so we could have wanted aircondition. Very friendly staff and a good breakfast
Stayed 1 night in Aug 2020
Response from Daniela on Aug 31, 2020
There is an air conditioning control in each room, which you had to turn on yourself. You could call the receptionist on duty and we could help you. Daniela Avramova

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm welcome. The lady manager came outside to greet us both with my husband. The room was specious, small bathroom but good enough. Breakfast was modest but extremely good. Always, a day before we were asked what we want to eat next day, so they can make special arrangement and food preparation (pancakes, scramble eggs, Bulgarian banitsa etc.). Very friendly and polite staff. In terms of location you cannot think of the better one. The hotel is located in the center of Stara Zagora. Thank you!
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Reception, friendly, warm. We will return.
Stayed 1 night in Oct 2019

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

4/10 Poor

Elitsa

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not recommending
The staff is very friendly but apparently not very familiar with how credit cards work. I had my booking pre-approved on one card and I called prior to checking in to ask if it would be possible to pay with another card. I was assured there was no problem, my other card was charged at check-in and only after that I was made aware that they could not cancel the authorization on the first card. So now I have to wait for a whole month for my money to be released and I was not even warned about it despite calling beforehand and clarifying the situation. Also, I booked a double room for single use and I was asked specifically not to use the second bed which kinda defies the point of booking a double room. The building is old, the furniture is old fashioned, the bathroom was too small. The overall quality is too low for the prices they charge. I would not go back and I would not recommend.
Stayed 3 nights in May 2019
Response from Даниела Аврамова - управител on Jun 5, 2019
Правилата за плащане с кредитни карти ги познаваме отлично и ги спазваме. При заявена резервация ние правим авторизация от кр. Ви карта без да вземем сумата. Правилата на Банките са такива. Те ви блокират сумата, която трябва да платите на рецепция. Ако бяхте платили със същата кредитна карта т.е. ние щяхме да усвоим блокираната сума. Сега Вие чакате да Ви върнат сумата от първата кр.карта. Това е Ваше решение да процедирате така. Затова не ни обвинявайте неправилно. Цената по време на панаири и изложения е по-висока от редовните цени. Така е в цял свят. Цената за стая за единично ползване и за двама е различна и във връзка с това са ви запознали с правилата на рецепция. Не сме съгласни, че сградата е стара. Тя е построена през 2005 година и е обновена през 2019 година. Цялото обзавеждане е ново и модерно. Банята е стандартна по размери за 3* хотел.

8/10 Good

Mohamad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Najjar
The rooms are very excellent! Good! Clean! Wide! All services are available
Stayed 1 night in Mar 2018
Response from Daniela Avramova on Jun 5, 2019
Thank you for the wonderful words.We are waiting for you again! Daniela Avramova

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
Thank you for your high score! Manager, Daniela Avramova

8/10 Good

rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel shame about the place
Stara Zagora would not be on my list of places to go, we were catching up with family who were here. nice hotel but glad to leave next morning
Stayed 1 night in Jun 2017

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Budget Hotel in Stara Zagora
I stayed 1 night on tourism trip. I couldn't get hotel in town I wanted, so stayed in Stara Zagora where I could take easy bus ride to actual destination. This is a good budget hotel. Room was clean and very spacious (much larger than expected). Unfortunately that isn't something I care much about when traveling alone. Buffet breakfast was ok, but limited options. Perhaps that was due to off-season and few guests, not sure. Wi-Fi signal was a little weak in my room, but got it working ok if a little slow. Location is easy walk to town center and about 5+ blocks from bus station.

8/10 Good

Peter, hereford

Liked: Staff & service, room comfort
a night in stara zagora
no problems staff friendly easy easy....

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy walking distance to museums and bus station.
I was pleasantly surprised by the English speaking staff. They were very helpful and went out of their way to make my stay enjoyable. I would highly recommend this hotel to a friend,

8/10 Good

Ginés

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Francoise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting alternative near the downtown
Welcome very nice and helpful.
Stayed 1 night in May 2022

10/10 Excellent

Mustafa, Berlin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Hotel Zimmer ist sauer.
Stayed 1 night in Apr 2022
Response from Daniela on Apr 19, 2022
Thank you for your appreciation

8/10 Good

DAEYEON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Feb 2022
Response from Dani on Feb 17, 2022
Thank you, we will be waiting for you again. Manager, Daniela Avramova

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2021
Response from Bozhidar Denev on Jun 8, 2021
Dear Guests, Thank you for your high score. We would love to welcome you in our hotel soon. Best wishes,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Patrons et personnel très serviable et à l’ecoute Bien qu’ils ne parlent pas français. Ils nous ont offert des fraises pour notre départ. Encore merci à tous.
Stayed 3 nights in Apr 2019

6/10 Okay

XINQUAN

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2017

4/10 Poor

Verified traveller

1日目は温水シャワーがつぶれて、3時間まって晩の10時をまわった、2日目にホテルに帰ったら、窓がつぶれて開かない、あげくの果てには、プロブレマとかなんとか言って、金をせびられそうになった、2日で140ユーロはぼったくりのこんこんちきや、140ユーロぶんのサービスはうけていない、ハッキリいって70ユーロはかえせよー、hotel.comもちゃんとけいやくしてほしい。ここにはとまるべきではない
Stayed 2 nights in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness

8/10 Good

Ivo, Eindhoven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eenvoudig hotel vlak bij het centrum
Het was wel even zoeken omdat expedia de straat naam anders had geschreven als Google of tomtom. Maar door te zoeken naar het hotelnaam in deze stad lukte het google toch de locatie te vinden. Het is een eenvoudig hotel met heel grote kamers. Het leek wel een balzaal vergeleken met andere hotels. Ik kwam 's-avonds aan. Ik zag rechts een restaurant met de hotelnaam, alles was donder daar. De deur ernaast met de onleesbare cyrillische naam van het hotel bleek de ingang. Vriendelijke ontvangst en ook de rest van de tijd alles heel fijn. Ze doen hun best je te helpen. Ze spreken Duits en Engels. De koelkast is minimaal gevuld en de airco werkte ook als je van de kamer af gaat, dus als het heet is blijft de kamer op temperatuur. Het bed was goed, de douches ook. Er is een lift zodat je niet naar de tweede of derde verdieping hoeft te lopen met je koffers. Er was parkeerplaats voor de deur dus ook met de (huur) auto is het gemakkelijk. al met al: een eenvoudig en goed hotel. Het gratis wifi werkte goed en snel genoeg om fatsoenlijk te kunnen werken (ik ben een internet power user). Gewoon met wifi password dus het werkt gelijk en geen lastige login pagina's.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uitstekend hotel
Erg goede service en vriendelijk personeel.

8/10 Good

たんぽぽ, 東京

Liked: Cleanliness, staff & service, room comfort
ローケーションがいいホテル
バスターミナルに近く、センターにも近い便利な場所にあるが、静かで、環境が良い。朝食も良く、スタッフがとても親切にもてなしてくれた。

10/10 Excellent

Валерий Яшин, Болгария

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Очень неплохой семейный отельчик
Приветливый русскоговорящий персонал. Хорошее обслуживание. Удобное расположение. Тихо и спокойно.