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Reviews of Stamford Marriott Hotel & Spa

3.5 out of 5
Stamford Marriott Hotel & Spa
243 Tresser Blvd, Stamford, CT

Reviews

8.0

Very good

Rating 10 - Excellent. 445 out of 1000 reviews" "
Rating 8 - Good. 274 out of 1000 reviews" "
Rating 6 - Okay. 142 out of 1000 reviews" "
Rating 4 - Poor. 69 out of 1000 reviews" "
Rating 2 - Terrible. 70 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony, Media

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff especially in Breakfast room
Stayed 2 nights in Mar 2024
Response from General Manager on Apr 7, 2024
Dear Mr. Anthony, Thank you for taking the time to share your feedback, Anthony. We're delighted to hear that you had a positive experience with our breakfast room staff. Your kind words mean a lot to us. If there's anything else we can do to enhance your stay further, please don't hesitate to let us know. We look forward to welcoming you back soon!Signed,Evan Zoldessy, General Manager

4/10 Poor

Melanie

Travelled with partner
Disliked: Amenities, property conditions & facilities
Unfortunately, the staff nor hotel room itself stands up to the appearance from the outside. Definitely do not judge this hotel by the outside. It also does not uphold the Marriot experience by any means. I had to take pictures of my room for my own sake in fear they would try to steal my security deposit. The bathroom alone violates health codes, tiles were broken in the room, dust all over the lamps near the beds, coffemaker was dirty, tv glitched and kept buffering which only allowd us to watch one show for our entire stay. Vending machine did not work on our floor. Staff was not very helpful other then telling us a working machine was on the 1st floor. When we checked in i was asked for my id and credit card and was told to place my card into the machine with no communication of how much the deposit was until it was declined because the deposit was a different price then i was initially told. Then was handed card keys told to go to the 8th floor ywt not told where the elevators were which werent visible from where we were standing and when i asked they seemed bothered like i was just suppose to know. I will never stay at this location again. Very disappointed.
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 31, 2024
Dear Ms. Melanie,Thank you for your feedback. Please accept our apologies for any disappointment with the service you received and for any concerns about the condition of the property. We are working with ownership and corporate to implement a building renovation, and we're confident we'll exceed your expectations when all the updates are completed. We hope you'll consider staying with us again the next time you're in the area.Evan Zoldessy, General Manager

4/10 Poor

Frank

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Really disappointing, outdated rooms, musty bathroom. To be fair though seems to be the case with most hotels I have stayed at in Stamford.
Stayed 3 nights in Mar 2024
Response from General Manager on Mar 27, 2024
Dear Mr. Frank,Thank you for sharing your feedback. We're disappointed to hear about your experience and apologize for any inconvenience caused by the room conditions. Rest assured, we take your comments seriously, and our ownership is working towards providing building-wide renovations in the near future. Your comfort is our priority, and we'd love the chance to exceed your expectations with an improved stay very soon.Evan Zoldessy, General Manager

2/10 Terrible

erin

Too much noise in the morning due to dance competition going on. Also was placed in a room right next to the house keeper room she was banging all morning being very loud i had to come out of the room to tell her how loud she was at 8am. Not a good peaceful stay
Stayed 1 night in Mar 2024
Response from General Manager on Mar 22, 2024
Dear Erin,While we are pleased you chose to stay with us, we regret unexpected noise impacted your experience. Guests are always encouraged to share any issues with our staff, as we want to handle any matters that arise promptly. Nonetheless, we apologize that your rest was disturbed. During your future stay with us, feel free to share any room requests during check-in, and we will always do our best to accommodate you in a quieter area of our hotel. Thank you for your feedback. We hope to see you again soon. Signed,Evan Zoldessy, General Manager

10/10 Excellent

Irene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m had a lovely time at this hotel. Will definitely be a repeat customer!
Stayed 2 nights in Mar 2024
Response from General Manager on Mar 19, 2024
Dear Ms. Irene,Your kind words and perfect rating are appreciated. Thank you for sharing your wonderful experience at Stamford Marriott Hotel & Spa, and we look forward to welcoming you back for another fantastic time.Evan Zoldessy, General Manager

8/10 Good

Marie

Stayed 5 nights in Mar 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place close to the city
Stayed 1 night in Mar 2024
Response from General Manager on Mar 12, 2024
Dear Timothy,Thank you for choosing to stay with us at Stamford Marriott Hotel & Spa. Our goal is to provide every guest with a great experience, so we're thrilled that was the case for you. It's wonderful to read you were able to take advantage of our convenient location. The pleasure was all ours, and we hope to welcome you back in the future.Signed,Evan Zoldessy, General Manager

4/10 Poor

Courtney

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They need someone to close the property for a week or more and deep clean everything. I wasn’t made away of the breakfast price until I’d already made a plate and sat down and a few other things.
Stayed 2 nights in Feb 2024

6/10 Okay

Gaetano

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Old property, needs to be updated
Stayed 2 nights in Feb 2024

2/10 Terrible

Priya

Travelled with family
Disliked: Staff & service
I would never stay there again. Front desk staff checked me into a room knowing the a/c was broken
Stayed 2 nights in Feb 2024

8/10 Good

Anthony

Liked: Cleanliness
Stayed 1 night in Jan 2024

2/10 Terrible

Maria

Stayed 1 night in Jan 2024

10/10 Excellent

TLC

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Dec 2023

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were good. The room was clean. If you’re a lite sleeper ask for a room that doesn’t face I95 as you can hear traffic.
Stayed 1 night in Jan 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ruchel

Stayed 1 night in Dec 2023

8/10 Good

Anthony, Media

Stayed 2 nights in Dec 2023

10/10 Excellent

Emanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
nice
Stayed 1 night in Nov 2023

10/10 Excellent

Nancy

Good stay
Pleasant, accommodating staff . Clean room . Reasonable prices .
Stayed 1 night in Nov 2023

8/10 Good

Avram

Travelled with family
Liked: Staff & service
The hotel is nice but dated and needs upgrades and repairs
Stayed 1 night in Nov 2023

8/10 Good

Anthony, Media

Liked: Cleanliness
Stayed 3 nights in Nov 2023

6/10 Okay

Elizabet

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Sridhar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Older hotel, but everything is in good condition. Very convenient location.
Stayed 1 night in Nov 2023

6/10 Okay

Riv

Very noisy thru the 10th floor windows!
Stayed 4 nights in Oct 2023

2/10 Terrible

Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Penglai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for traveling stay.
Stayed 1 night in Oct 2023

10/10 Excellent

Bette

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in. Room was clean and shower was especially nice!
Stayed 1 night in Oct 2023

10/10 Excellent

Gerald Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The associates are wonderful.
Stayed 3 nights in Oct 2023

10/10 Excellent

Thomas, Greenwich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Marjorie D.

Stayed 4 nights in Oct 2023

6/10 Okay

Genesis

Travelled with partner
Disliked: Property conditions & facilities
The location is good with great restaurants within walking distance and also a mall. The hotel is old, clean bathroom and room, but outdated. There are no microwave in the rooms. There’s no parking around, and the hotel will charge an addition $20 per night end once you are inside and their parking lot, good luck finding a spot. The parking lot is confusing, dark and always crowded. Overall, a not impressive experience.
Stayed 3 nights in Oct 2023

10/10 Excellent

Tara

Travelled with partner
Liked: Cleanliness, staff & service
Excellent front desk staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Miralda

Stayed 2 nights in Sep 2023

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible. Don’t do it.
Disgusting and dirty. Run down. Elevators barely worked and parking garage was full after we drove around for 45 minutes at midnight. Terrible. Disgrace that you are offering this hotel at this rate.
Stayed 1 night in Sep 2023

10/10 Excellent

LESLIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff and service have been excellent, very helpful and gracious.
Stayed 1 night in Sep 2023

6/10 Okay

marvine

Liked: Staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

Howard

Stayed 1 night in Sep 2023

8/10 Good

Beatrice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Sep 2023

8/10 Good

David, West Des Moines

Business traveller
Liked: Cleanliness
Location is very convenient for downtown and parking was great. Rooms seem dated.
Stayed 2 nights in Sep 2023

4/10 Poor

Ogbe

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff members are non existence. took us 25 minutes to check in. charged us $20 to park a car. The room is dark slummy with insufficient light. Only two towels in the shower area, and could not get more even when we called the front desk. Shampoo container was empty. It looks like they forget they are charging people hands and legs, but don't provide service. They are just bearing the name "Marriott". I will never go to that hotel in the furure.
Stayed 1 night in Sep 2023

2/10 Terrible

robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would never stay here again
Stayed 2 nights in Sep 2023

10/10 Excellent

helen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms where clean and beautiful
Stayed 1 night in Sep 2023

6/10 Okay

Yolanda

Travelled with partner
Liked: Cleanliness
Vending Machines were always sold out of items. Limited selections and only takes cash only.
Stayed 2 nights in Sep 2023

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Sep 2023

10/10 Excellent

Monica

Liked: Amenities, property conditions & facilities
person at front desk very helpful and welcoming :)
Stayed 1 night in Sep 2023

2/10 Terrible

Noah

Stayed 1 night in Sep 2023