4/10 Poor
Melanie
Travelled with partner
Mar 26, 2024
Disliked: Amenities, property conditions & facilities
Unfortunately, the staff nor hotel room itself stands up to the appearance from the outside. Definitely do not judge this hotel by the outside. It also does not uphold the Marriot experience by any means. I had to take pictures of my room for my own sake in fear they would try to steal my security deposit. The bathroom alone violates health codes, tiles were broken in the room, dust all over the lamps near the beds, coffemaker was dirty, tv glitched and kept buffering which only allowd us to watch one show for our entire stay. Vending machine did not work on our floor. Staff was not very helpful other then telling us a working machine was on the 1st floor.
When we checked in i was asked for my id and credit card and was told to place my card into the machine with no communication of how much the deposit was until it was declined because the deposit was a different price then i was initially told. Then was handed card keys told to go to the 8th floor ywt not told where the elevators were which werent visible from where we were standing and when i asked they seemed bothered like i was just suppose to know.
I will never stay at this location again. Very disappointed.
Melanie
Stayed 3 nights in Mar 2024