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Reviews of Courtyard by Marriott Stamford Downtown

3 out of 5
Courtyard by Marriott Stamford Downtown
275 Summer St, Stamford, CT

Reviews

9.0

Wonderful

Rating 10 - Excellent. 438 out of 685 reviews" "
Rating 8 - Good. 173 out of 685 reviews" "
Rating 6 - Okay. 45 out of 685 reviews" "
Rating 4 - Poor. 14 out of 685 reviews" "
Rating 2 - Terrible. 15 out of 685 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Room was clean and comfortable. The location was absolutely perfect. Restaurant was fabulous, too. Highly recommended.
Stayed 1 night in Apr 2024

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, good location. The street in front of the Hotel was being dug up the entire week I was there. Noisy, UBER not that easy due to street closure. Perhaps will be completed by the next time I stay.
Stayed 8 nights in Mar 2024

8/10 Good

Yamilka

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Always come here and have a great time.
Stayed 1 night in Mar 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean. Staff were very nice and friendly. Room was very clean and spacious.
Stayed 1 night in Mar 2024

10/10 Excellent

GREGORIA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In my opinion pool is a bit cold.
Stayed 2 nights in Feb 2024

10/10 Excellent

James

Stayed 1 night in Feb 2024

10/10 Excellent

Marjorie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the front desk staff to the parking attendants, everyone was so friendly! The hotel is clean, there is a wonderful restaurant in the lobby along with Starbucks. The location is perfect! It's the place to stay!
Stayed 2 nights in Feb 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay-keep up the amazing work
Stayed 1 night in Feb 2024

8/10 Good

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My only qualm with my stay was that there was active construction going on in the hotel. They were there each day renovating rooms down the hall from our room. My girlfriend and I found this to be a frustrating way to wake up each day.
Stayed 3 nights in Feb 2024

8/10 Good

Yiraldi

Liked: Cleanliness
The property is good and around the hotel
Stayed 1 night in Feb 2024

10/10 Excellent

Luis

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jessica

Stayed 1 night in Jan 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was great for our kids!
Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Rachel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son loved the valet employee! He was amazing. So was the rest of the staff.
Stayed 1 night in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Michael

Stayed 3 nights in Dec 2023

10/10 Excellent

josephine

Stayed 1 night in Dec 2023

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but could be better
Great location with lots of nearby restaurants. Though well run…I’m not a fan of valet parking because of the added planning and expense. Every other day maid service is less than desirable…
Stayed 6 nights in Nov 2023

4/10 Poor

Jon

Disliked: Cleanliness, staff & service
Room not cleaned during our 3 night stay.
Stayed 3 nights in Nov 2023

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I choose Marriott because I have never had an issue.
Stayed 1 night in Nov 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Good room. Nice staff. Great property.
Stayed 1 night in Nov 2023

2/10 Terrible

Corey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Patrick

Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice & comfortable.Great location. Friendly staff. My only complaint was the shower. It didn’t have a door or curtain. Everytime we took a shower the floor got soaked and slippery. Had to use bath towels to mop up the floor after our showers. We had a wonderful staff will definitely go back to this hotel.
Stayed 2 nights in Oct 2023
Response from Tina on Nov 9, 2023
Hi Lisa, Thank you for choosing the Courtyard Stamford Downtown. We appreciate your kind words about the staff. I am sorry that the shower allowed excess water onto the floors. Safety is a priority of ours! We will share this feedback with our housekeeping team to see if we can provide a solution in addition to our non-slip mats. We hope to see you in the future!

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Tina on Nov 9, 2023
Thank you, Paul!

10/10 Excellent

Linda

Stayed 1 night in Oct 2023
Response from Tina on Nov 9, 2023
Thank you for taking the time to leave us a review!

10/10 Excellent

RICARDO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid stay for business travel
Great solid hotel in great location and with all the ammenities for a business traveller. Good spacious rooms. Clean and good staff.
Stayed 2 nights in Sep 2023
Response from Tina on Nov 9, 2023
Thank you, Ricardo! We appreciate you selecting our hotel while visiting Stamford for business. We look forward to supporting you during future business trips!

2/10 Terrible

William

Travelled with family
No parking. No sheets on pull out. Just lousy.
Stayed 1 night in Oct 2023
Response from Tina on Nov 9, 2023
Hi William, We are sorry you could not park in the onsite valet area. We do the best we can to accommodate one vehicle per registered room. The hotel also offers off-site parking options. If you are traveling to Stamford for a future visit, please get in touch with us! We want to have the opportunity to provide a better experience at our property.

10/10 Excellent

christopher

Stayed 2 nights in Oct 2023
Response from Tina on Nov 9, 2023
Thank you, Christopher!

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Tina on Nov 9, 2023
Thank you, Gerald!

10/10 Excellent

Carey

Stayed 1 night in Sep 2023

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2023

10/10 Excellent

Juan C Morales

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Emmanuel Jose

Stayed 1 night in Aug 2023

8/10 Good

Tracy

Stayed 1 night in Jul 2023

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to be if you’re visiting Stamford. It’s right in the heart of things and very walkable. Service was great and the room was a good x size and clean. When we go back to Stamford we will be going back to he Marriott downtown.
Stayed 2 nights in Jul 2023

8/10 Good

Elian

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Casondra

Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in downtown. Close to shopping and dining. Extremely nice valet attendant and hotel front desk staff.
Stayed 1 night in Jul 2023

2/10 Terrible

John

Disliked: Staff & service
My 4th time here jacuzzi always down I came here for that reason
Stayed 1 night in Jun 2023

2/10 Terrible

banu

Travelled with family
Disliked: Staff & service
We usually stay at marriot hotel group . Because we think that it has a standart. Bu this time the cleaning servis was very bad. Eventhough we are said room will be cleaned everyday it was not like this. One day we said the reception 3 time they never come. The toiletbpaper was fnished the trash basket was full. So after this experien I will never choose one of Marriot hotel chain . I talked with a person and she offered us 50 percent of the room prıce of last night only. Unfortunately this discount doesnt worth staying in a very dirty room for 3 nights. Room was full of dust. The iron was not working
Stayed 4 nights in Jun 2023

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pricey but convenient to downtown. My son met us there and stopped at the desk and gave them our room #. They allowed him up to our room but gave him a key!!! Is this policy to just hand out keys wo confirming the visitor with the guest??
Stayed 1 night in Jun 2023

6/10 Okay

Vaughn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lessons needed.
Everything is good. Everything is clean front desk is helpful. Valet service on June 1 was terrible. The man was rude and I didn’t appreciate it. The one man at least needs some PR lessons.
Stayed 2 nights in Jun 2023

10/10 Excellent

Renina

Stayed 2 nights in May 2023

10/10 Excellent

Gerthy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The ultimate best stay in a while. We had good, and we had great in other places. But the Courtyard Marriott is by far the best. Thank you for having them on the list of suggested places to stay. A+
Stayed 2 nights in May 2023
Response from Tina on May 18, 2023
Thank you so much for taking the time to share your experience. We are glad you had a memoriable stay.

2/10 Terrible

Julienne, Hope

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated. TV services didn't work entire time. Starbucks is advertised but there is no one there to make the coffee. Pool area and restroom/changing room unclean and wet everywhere. Heat/ac unit loud and difficult to control.
Stayed 2 nights in May 2023
Response from Tina on May 18, 2023
Hi Julienne, Thank you so much for your feedback. We are pleased to share we are updating our room types, and some of our rooms are already completed. We hope you can revisit us to see the new room types. We will share your feedback about the Starbucks 'Proudly Service' Staffing and the maintenance and housekeeping feedback.