Ratings based on 1,087 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
64% of guests recommend
3.5 Room cleanliness
3.3 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller fromcleveland

Close to the ferry to Tortola. Needs an update.

Posted 16-May-2016
Pros: Close to ferry dock.
Cons: Restaurant.
Location: Stayed because close to the ferry. Close to stores.
Reception was pleasant. Restaurant was depressing although the wait staff were pleasant. Room needs paint and new carpet. This property could be way above average with a little money.
3out of 5
by A verified traveller

Carnival Vacation

Posted 2-May-2016
Pros: Location!
Cons: The plumbing for the bathtub could be improved. It kept getting clogged after only a few minutes of the shower running.
Location: Easy access, walking distance to Charlotte Amalie and waterfront. At night, Carnival Village was an easy walk.
This hotel was the most convenient location to participate in carnival festivities.
5out of 5
by A verified traveller fromsT. cROIX

Nice Hotel/Great Location

Posted 29-Apr-2016
Pros: Quick Check-in Friendly Staff Clean/Comfortable/Quiet Room
Cons: Furniture is a little battered
Location: Perfect Location for Vacation
Clean Right in Town Close to Seaplane Near Shopping Great Dining
3out of 5
by A verified traveller

Posted 11-Apr-2016
Very courteous staff - room a bit dated. There was a problem with the tub that we reported
4out of 5
by A verified traveller fromNew York

Perfect location for everything.

Posted 9-Apr-2016
Great hotel in the heart of downtown. Walking to high end shopping as well as port to go island hopping. Staff can be warmer. Overall very pleasant stay.
2out of 5
by A verified traveller fromCleveland

Skip this hotel.

Posted 9-Apr-2016
This hotel is no where near a beach, the shower barely worked (no water pressure), the bath water was brown, there was a hole in the wall, my room safe was broken, 2 staff (not everyone) were rude & unhelpful, and overall the hotel was old & out of date. 1 positive is I didn't see any signs of bedbugs or other unwanted pest.
4out of 5
by A verified traveller

Posted 7-Apr-2016
Good location. You can walk to shops, restaurants etc...
3out of 5
by A verified traveller

Posted 3-Apr-2016
Too smelt musty tv reception not good room needs to be updated only good thing -clean pool
4out of 5
by A verified traveller fromOhio

Nice hotel by the harbor

Posted 2-Apr-2016
Pros: I liked everything
Cons: It isn't brand new so what can you expect?
Location: Its right on the main road across from harbor. Taxi and bus stands right in front. Kind of a long walk to get to food and shopping but transportation
I was pleasantly surprised. Beautiful room nice pool nice restaurant front desk staff very nice. I read previous reviews of this place and was a bit nervous and found it was totally unfounded.
4out of 5
by A verified traveller fromWayne, NJ

Nice hotel close to shopping

Posted 1-Apr-2016
Very comfortable and convenient hotel to everything. Staying there for every visit.