Ratings based on 1,433 Verified Reviews

3.2 out of 5
62% of guests recommend
3.4 Room cleanliness
3.3 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from Dallas, TX

For an overnight stay

Posted 21-Jul-2017
I was in St. Thomas for business meeting & overnight stay. Hotel was convenient & close to meeting & airport and price was right. Room was clean & staff friendly. TV reception poor & some difficulty operating AC. I wouldn't recommend for vacation stay. It's showing it's age.
3 out of 5
by A verified traveller from Miami

Good location but not a "wow" hotel. Needs upkeep.

Posted 21-Jul-2017
The location is pretty central to downtown shopping area but that's about it. Nice bar and staff but the hotel itself needs some work to bring it up to date. Good for the price but could be better.
4 out of 5
Recommended
for Everyone
by A verified traveller from saint louis, mo

Nice view and good location

Posted 20-Jul-2017
Only utilized the hotel for sleeping. Got into the pool for about 10 minutes, it was too cold and besides when such beautiful water is across the street, no need to be in the pool lol didn't use other amenities available. I would recommend airport shuttle and transportation provided by hotel if booking excursion through them.
3 out of 5
by A verified traveller

it was ok. needs upkeep. shaby looking

Posted 19-Jul-2017
Pros: front desk receptionist was exceptional Her name is Igna, kind, friendly and pleasant the maintaince guy very unfriendly never spoke he needs training
Cons: needs improvement
had to call for towels two days and toilet paper. the hotel needs improvement on its looks since its pricey it should look more appealing
2 out of 5
by A verified traveller

Old and run down

Posted 19-Jul-2017
The hotel is old and feels like it is not in a safe area.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Jul-2017
Shower was lukewarm at best. Hotel is dated. It is convenient to the ferry depot.
3 out of 5
Recommended
for Everyone
by A verified traveller

It was ok.

Posted 16-Jul-2017
Its not a top of the line hotel but it sure beats the Days Inn!!! The hotel is in prime location to the ferries, shopping, good food GREEN HOUSE!!!! Our A/C didnt keep the room cold but it was cool if that makes any sense. Over all good place to stay.
4 out of 5
Recommended
for Everyone
by A verified traveller from VI

Nice Hotel close to airport. Only stayed one night

Posted 16-Jul-2017
Overall a good experience. Truly enjoyed room service. The food was great and the room was comfortable for price.
3 out of 5
by A verified traveller from Islander

Hotel Staff saved the experience!

Posted 15-Jul-2017
The location is great for getting to other parts of the island- it's central! The people and the staff are warm and welcoming. The local shopping is good depending on what you are looking to purchase! The hotel from the outside looks nice- once you enter it looks/feel like you just walked into Walmart. The hotel needs a makeover, the lobby is dated as much as the rooms are and the rooms needs lots of help, the walls needs fresh paint, the inside view has lots of potential to make changes.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 13-Jul-2017
Hotel location is okay. Beautiful hotel that is a decent ways away from most fun activities. Take advantage of the Safari bus and not the expensive taxis.