Ratings based on 1,133 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
63% of guests recommend
3.5 Room cleanliness
3.3 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller frommassachusetts

Nice hotel. Family friendly

Posted 29-Jul-2016
I thought the hotel met my expectations. We had an ocean view that was amazing but it came with a price. The sounds from the road were quite a distraction during the night. They are currently doing renovations so hopefully some sound proof windows are being installed. The front desk employees did not offer information regarding parking, pool towels or breakfast. They may have received a higher score had they been more proactive in providing hotel amenity information.
3out of 5
by A verified traveller

Average hotel very close to best shopping

Posted 29-Jul-2016
Pros: Closeness to best shopping place in the island - Downtown and the airport
Cons: The shower at the bathroom - water temperature , TV reception, no mini refrigerator, cannot access front desk and guest services over the room phone
Location: Location is very old therefore needs a renovation. Everything is nearby as it is a small island. You have Coral World, beaches, lot of shopping places
This is a hotel that should be used just to sleep at night as it has only basics. If you like to be shopping, at the beach, sightseeing = out of the hotel then it is the right one for you.
4out of 5
by A verified traveller

Cerca del área turística, no tiene playa

Posted 28-Jul-2016
El personal es muy poco amigable. Las diferentes personas en el Front Desk, son antipáticas y no ayudan al turista que no habla bien el inglés. Solo el SR. que está pendiente a la seguridad les amable y te ayuda con las preguntas y dudas. Deben darles clases de amabilidad y cómo tratar a los turistas.
3out of 5
by A verified traveller

Within walking distance from lots of places...

Posted 16-Jul-2016
Pros: Strategically located, nicely priced!!!
Cons: The carpets in the rooms
Location: Shopping, eating and drinking!!!!
The hotel is located so that you can walk to downtown stores and restaurants within minutes. The view from the waterfront facing rooms makes for some great pictures. The breeze from the ocean at night is inviting for a nice evening walk along the waterfront.
1out of 5
by A verified traveller

Bad placement and renovation

Posted 16-Jul-2016
Renovation and racket during my stay above me, not happy
4out of 5
by A verified traveller

Very convenient

Posted 16-Jul-2016
Right in the Hart of the town that gives very good access to shopping
4out of 5
by A verified traveller

Great location

Posted 15-Jul-2016
The bathroom needs gutting. Faucets were rusted. Toilet didn't flush.
3out of 5
by A verified traveller

Posted 10-Jul-2016
The hotel was clean and nice. I do wish the amenities that's on their website were available for guests. It just seemed like the guests didn't have full use of amenities. Also parking sucked not enough parking available. The staff was friendly and knowledgeable.
3out of 5
by A verified traveller fromDC

Great view, terrible cleaning services/staff.

Posted 10-Jul-2016
Rooms are great, but cleanliness was not so much. My son like the pool which was open 24hours. Convenient 5 minutes to walk to shops and restaurants.
3out of 5
by A verified traveller fromTortola BVIs

Nice Hotel close to direct transportation

Posted 2-Jul-2016
Pros: I like this hotel because it's convenient for travels and little mini vacations. Its in the heart of town and everything is in walking distance
Cons: The prices for the rooms. The hotel is being rented because of convenience but the rooms can be better with a microwave
Location: Shopping on mainstreet, varieties of restaurants jewelry store liquor store. Can catch dollars buses to some of the beaches.
My experience as always is good. However the beds need upgrading/replacing. The bathrooms need upgrading. The cable system sucks and the prices for the rooms suck. No incentive for the stay.