Reception

Reviews of Port Comfort on Ligovskiy

3.5 out of 5
Port Comfort on Ligovskiy
29 Ligovsky avenue, St. Petersburg

Reviews

8.8

Excellent

Rating 10 - Excellent. 18 out of 41 reviews" "
Rating 8 - Good. 21 out of 41 reviews" "
Rating 6 - Okay. 1 out of 41 reviews" "
Rating 4 - Poor. 1 out of 41 reviews" "
Rating 2 - Terrible. 0 out of 41 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Khayyam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Evgeniya in reception was very kind and helpfull.Great thanks to her. There was fire alarm one night.Execpt that eveeything was ok.
Stayed 4 nights in Oct 2019
Response from Nerobeev Denis on Nov 1, 2019
Good day, thank you for your feedback . We once again apologize for the situation . We will be glad to see you again in our hotel

8/10 Good

Deena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 3 star hotel
Nice centrally located property with easy access to train and metro, with many nearby restaurants and coffee shops. The standard room is fine if you don't mind a small affordable room, but the suites are much better and worth the difference. Breakfast was good. The staff was very helpful especially Eugenia and one of the young men who helped us book cabs for good price.
Stayed 5 nights in Aug 2019
Response from VOX Hotel on Aug 26, 2019
Dear Deena! Thank you for your feedback! Hope to see you again at our hotel!

8/10 Good

babak

Liked: Cleanliness, staff & service, property conditions & facilities
3 night trip
The hotel in very good location, near metro station, helpful stuff, clean room, poor internet, and if your room on street then there's noisy and difficult to sleep, good breakfast, I recommend the restaurant first floor
Stayed 3 nights in Aug 2019
Response from VOX Hotel on Aug 26, 2019
Dear babak! Thank you for your feedback! Hope to see you again at our Hotel!

4/10 Poor

Megha

Disliked: Room comfort
Water facility was not good. No microwave in room. Except location nothing was good.
Stayed 3 nights in Aug 2019
Response from VOX Hotel on Aug 24, 2019
Dear Megha Jha! Thank you for your feedback! We are sorry for any inconvenience! Tea/coffee staitions are provided at the moment in Suites and Junior Suites. Drinking water is provided in all room categories on arrival, any time guests can use cooler at the reception.

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019
Response from VOX Hotel on Aug 31, 2019
Thank you for your feedback! Hope to see you again at VOX Hotel!

8/10 Good

Mina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 3 nights in Aug 2019
Response from VOX Hotel on Aug 31, 2019
Dear Mina! Thank you for your feedback! Hope to see you again at VOX Hotel!

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, comfortable, nicely furnished, very clean, and excellent value for money. Conveniently situated.Would definitely recommend to others
Stayed 4 nights in Jul 2019
Response from VOX Hotel on Aug 31, 2019
Dear Janet! Thank you for your feedback! Hope to see you again at VOX Hotel!

10/10 Excellent

crist

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel, well decorated and very accessible. Staff was very helpful, room was nice spacious and clean. and the breakfast was awesome
Stayed 1 night in Jul 2019
Response from VOX Hotel on Sep 2, 2019
Dera Crist! Thank you for your feedback! Hope to see you again at VOX Hotel!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from VOX Hotel on Aug 31, 2019
Thank you for your feedback! Hope to see you again at VOX Hotel!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and neat. Friendly staff, fast service. Great Geogian restaurant downstairs. Really good food!!! We did have to change room once because shower water wouldn't drain properly. But, staff had no problem with the switch. Shower water pressure was great btw. Hotel located in a busy street. May want to utilize metro which is nearby or go to the side street to get on taxi. Overall a great stay!
Stayed 3 nights in Jun 2019
Response from Administrator Denis on Jul 4, 2019
Dear Anonymous, thank you for choosing VOX Hotel and such a warm feedback! You are always welcome to VOX Hotel again!

10/10 Excellent

Ka Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
This place was fantastic! The room was spacious with a mini kitchen area. Clean, convenient! Plus the mattresses and pillows were perfect! Not too soft, nor too hard! I'd recommend this place to anyone who is visiting St.Petersburg.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was great, also the hotel was lovely. Only problem was reception on 2nd floor.
Stayed 4 nights in Feb 2019
Response from Asia, FOM on Feb 22, 2019
Dear guest, thank you for high scores you put to our services. Would you be so kind to tell us which problems did you face when contacting our reception? The location? Friendliness of staff?

10/10 Excellent

Olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Все отлично! Спасибо VOX!
Stayed 5 nights in Oct 2020

8/10 Good

Juha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quality in the heart of city
The room was a really nice and clean. Good bed and proper shades provided a good sleep. The room was a little bit noise because of main street but hotel provided the ear plugs for that. Breakfast was excelent
Stayed 2 nights in Sep 2020

8/10 Good

Juha

Liked: Cleanliness, staff & service, property conditions & facilities
hinta/laatu hyvä
Hyä sijainti lähellä metroa ja konserttitaloa. Aamupala hyvä. Huone ei kovin kodikas, mutta tilava ja hyvä suihku. Hissi oli epäkunnossa kolme päivää. Alakerrassa hyvä georgialainen ravintola.
Stayed 3 nights in Mar 2020
Response from Денис Неробеев on Mar 17, 2020
Dear Hinta! Thank you for your feedback and appreciation. We are very glad that you enjoyed your stay at our hotel. See you at VOX Hotel again!

8/10 Good

Viktoria

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Денис Неробеев on Feb 28, 2020
Уважаемая Виктория! Благодарим Вас за отзыв и высокую оценку. Очень рады , что Вам понравилось Ваше прибывание в нашем отеле. Ждем Вас снова в VOX Hotel!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, amenities
Det var alt for varmt på rommet og air conditionen fungerte kun sporadisk
Stayed 6 nights in Dec 2019
Response from Nerobeev Denis on Feb 20, 2020
Dear guest! Thank you for your feedback and appreciation. The technical service informed that the batteries can be regulated in each room. We will be glad to see you again at VOX Hotel!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
สะดวกใกล้สถานีรถไฟกลับมอสโคว์ ใกล้แหล่งท่องเที่ยว ใกล้ห้าง
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地點方便,房間舒適,前台有禮貌。愉快的經驗
Stayed 5 nights in Sep 2019
Response from VOX Hotel on Oct 10, 2019
Dear Guest! Thank you for your warm feedback! We are very glad you enjoyed your stay at VOX Hotel. Hope to see you again!

10/10 Excellent

Irina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todella mukava hotelli ja henkilökunta. Kiitos
Stayed 1 night in Sep 2019
Response from VOX Hotel on Oct 2, 2019
Dear Irina! Thank you for your warm feedback! Hope to see you again at VOX Hotel!

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Приятный отель!
Отель после ремонта,все свежее и чистое! Останавливалась на одну ночь,завтрак не брала.Мне нужно было рядом с ж/д вокзалом!Спасибо,все понравилось!
Stayed 1 night in Aug 2019
Response from VOX Hotel on Sep 11, 2019
Уважаемая Марина! Благодарим Вас за отзыв! Очень рады, что пребывание в нашем отеле было приятным! Ждем Вас снова в VOX Hotel!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neue Einrichtung, sehr nettes, Englisch sprechendes Personal an der Rezeption. Gute Lage
Stayed 3 nights in Aug 2019
Response from VOX Hotel on Sep 13, 2019
Dear Guest! Thank you for your feedback! We are very happy you enjoyed staying at VOX Hotel! Hope to see you again!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
가격을 생각한다면....
숙박 전에 각종 사이트들에서 본 평들이 다들 너무 좋아서 예약했는데... 그 좋았다 앞에는 전부 (3성 호텔 치고 가격대비로) 라는 말이 빠진 거였음을 알았어야 했지 말입니다... 일단 좋은점: 이 가격에 서유럽에서는 상상할 수 없이 매우 넓은 방. 이 가격에 방에 제대로 된 욕실도 붙어있음. 수압 상태 매우 좋음. 서양 호텔답지 않게 밀폐형 샤워실이라 물 튀는거에 스트레스 받을 필요 없음. 객실 청소 상태도 괜찮음. 나름대로 노력한 인테리어(하지만 어쩐지 싸보임). 이 가격에 나름대로 구색은 다 맞춘 뷔페식 조식을 제공함. 친절한 카운터 스태프. 호텔 바로 옆에 마트 있어서 장봐서 들어갈 수 있음. 무료 생수(첫날만)랑 슬리퍼도 제공함. 나빴던 점: 바로 옆에 6차선 대로라 차 소음이 장난이 아님... 길가쪽 방이면 시끄러워서 잠을 못잠... 비행기에서 혹시 몰라서 챙겨온 귀마개 4일 내내 끼고 잠... 안챙겨왔으면 4일 내내 밤샜어야 했을 것임... 침대도 매트리스 엄청 딱딱함... 강철같음... 잠자리에 민감하지 않은 사람만 예약하시길... 욕실 청소상태는 깨끗하긴 한데 어쩔수 없는 오래된 느낌이 있음.... 방에 냉장고 없음... 묵은 객실의 욕실쪽 방벽 아래쪽에 수상한 물얼룩 자국이 크게 남아있어서 좀 찝찝했음... 가격을 생각한다면 이 가격에 화장실 딸리고 방크고 조식 괜찮고 이 이상 뭘 더 바라겠냐 싶지만, 평점만큼 엄청 좋은 호텔은 아니라는 것을 말하고 싶었습니다... 뭐랄까 직원들은 노력하고 있지만 오래된 것은 어쩔 수 없는 듯한 느낌의 저렴한 모텔 수준의 호텔인 것을 유의하세요...
Stayed 4 nights in Aug 2019
Response from VOX Hotel on Sep 2, 2019
Dear Guest! Thank you for your feedback! We apologize for the inconvenience. It is a pity that You had such an impression, as our hotel was opened only a year ago(( We will try to do our best to improve our service where it depends on us. Hope to see you again at VOX Hotel!

8/10 Good

JIMINI, 한국, korea, south korea, seoul

Travelled with family
Liked: Cleanliness, staff & service
I had nice time in vox hotel. atmosphere of the room was good and cozy. if i visit st.petersburg again i will stay vox. 완전 중심부에 위치한 곳은 아니어서 처음에 조금 고민했는데 만족스러웠습니다. reception은 2층에 있는데 직원분도 친절하게 잘 해주셨어요. 커피포트가 없어서 문의하니 바로 준비해주셨습니다. 조식도 종류가 많지는 않지만 깔끔하게 잘 나왔어요! 단지 아쉬운점은 객실내에 냉장고가..냉장고가 없다는 점. 그것 말고는 다 만족스러웠습니다 :) 번창하세요 vox hotel♡
Stayed 2 nights in Aug 2019
Response from VOX Hotel on Aug 29, 2019
Dear JIMINI! Thank you for your feedback! Hope to see you again at VOX Hotel!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from VOX Hotel on Aug 31, 2019
Thank you for your feedback! Hope to see you again at VOX Hotel!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2019
Response from VOX Hotel on Aug 31, 2019
Thank you for your feedback! Hope to see you again at VOX Hotel!

8/10 Good

Daniela, São Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We recommend!
One of the best 3-star hotel that we've ever stayed. Good location, 15 min walking from the Moskovsky railway station. The room was spacious and comfortable, cleaning satisfactory and a lot of amenities (complimentary bottle of water at arrival, slippers), but unfortunately our room didn't have frigobar. Maybe the description of the rooms could improve in the app. Another suggestion, TV channels were only available in Russian, could have international channels such as CNN or TV5. Best feature, the breakfast served in the restaurant was always well prepared, fresh and tasteful, staff always kind and helpful, and most of them speak English.
Stayed 5 nights in Jul 2019
Response from VOX Hotel on Sep 2, 2019
Dear Daniela! Thank you for your feedback! Hope to see you again at VOX Hotel!

10/10 Excellent

Valeri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Восхитительно.неожиданно
Все очень хорошо,ребята на ресепшене всегда готовы прийти на помощь,в организации каких-либо наших ненормальных и нормальных просьб, спасибо
Stayed 8 nights in Jul 2019
Response from VOX Hotel on Aug 29, 2019
Благодарим Вас за отзыв! Будем очень рады видеть Вас снова в VOX Hotel!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отличны отель
Отель очень хороший! Чистый, уютный. Номера так же чистые и уютные. Расположение отличное. Всё очень понравилось, если поедем еще раз в СПБ, то первым будем рассматривать именно этот отель.
Stayed 3 nights in Jul 2019
Response from VOX Hotel on Aug 29, 2019
Благодарим Вас за отзыв! Будем очень рады видеть Вас снова в VOX Hotel!

8/10 Good

Verified traveller

Stayed 4 nights in Jul 2019
Response from VOX Hotel on Aug 31, 2019
Thank you for your feedback! Hope to see you again at VOX Hotel!

10/10 Excellent

Gert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Nice hotel in the city center. Close to the metro station and shopping. Everything what you need is within walking distance. Friendly staff and clean rooms.
Stayed 1 night in Jul 2019
Response from VOX Hotel on Aug 31, 2019
Dear Gert! Thank you for your feedback! Hope to see you again at VOX Hotel!

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2019

8/10 Good

Mauro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Razoável
A localização é boa para que chega de trem, pois fica a 350 metros. O café é mediano, falta variedades. O quarto em que fiquei era grande, mas não tinha móveis, incluindo rack para mala. Pedi uma mesa extra para solucionar a questão. Deram água grátis, mas não todos os dias. O custo é bom frente à concorrência. Somente um funcionário falava inglês.
Stayed 5 nights in Jun 2019
Response from Administrator Denis on Jul 6, 2019
Razoável, thank you for choosing our hotel and your feedback. Hope to see you at VOX Hotel again

10/10 Excellent

Francisca Flúvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização boa!
Adorei o teto solar do quarto. Ótimo para as noites brancas russas.
Stayed 2 nights in May 2019
Response from Administrator Denis on Jul 4, 2019
Dear Francisca, thank you for your feedback! We are grad you find our rooms nice and we are happy you've expirienced white night as they take place for a very short period. Hope to see you at VOX Hotel again!

8/10 Good

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
В целом неплохо
Кинг-сайз кровать - это две сдвинутые однушки с "прокладкой" между. Слив в душевой был плохой и приходилось мыться в бассейне, постоянно наблюдая за тем как бы он не убежал в номер. Кондиционер при запуске показывал ошибку о необходимости прочистки фильтров, после чего отключался. На завтрак с 7 до 10 опасно приходить к концу, т.к. большая часть может быть съедена и не возобновляема. Сигнал вай-фай в номере довольно слабый. В целом номер небольшой, чистый, шторы не пропускают свет. На решепшене приветливый молодой персонал. Можно заказать экскурсии через них и оплатить при выезде, но заказ делается открытием Яндекса :) Расположение хорошее: рядом много крупных торговых центров, ресторан Москва с большим выбором блюд, метро так же рядом. С ночной экскурсии под мостами до номера можно дойти пешком за 40 мин быстрым шагом, но можно и на такси конечно)
Stayed 5 nights in May 2019
Response from Администратор Людмила on Jul 2, 2019
Andrei, благодарим Вас за выбор нашего отеля и Ваш отзыв о проживании. Мы уделим особое внимание описанным Вами нюансам. Надеемся на скорую встречу в VOX Hotel!

10/10 Excellent

Cheung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, close to the train station and Metro. Within 1min walk to a great Korean restaurant and also supermarket. Special thanks to the staff in front desk, booking the circus tickets for me! But they don’t provide toothbrush and toothpaste. Remember to bring your own one.
Stayed 3 nights in Apr 2019

8/10 Good

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отель новый, персонал приятный. В номере с окнами, выходящими на Лиговский, оказалось невозможно спать: очень слышно движение на проспекте. Поменять нам его смогли только на следующий день, сославшись на стопроцентное заселение. В номере с окнами на внутренний дворик было очень тихо. Однако звукоизоляция все же оставляет желать лучшего, отель маленький и очень слышно «жизнь» в коридоре: посетители не задумываются о том, что каждое их слово, сказанное в коридоре, раздаётся эхом. В целом, впечатления хорошие, отель рекомендую.
Stayed 3 nights in Apr 2019

10/10 Excellent

지호

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
정말 깨끗하고 친절한 호텔
호텔은 최근에 만들었는지 상당히 깨끗하고 최신시설로 보였습니다. 프론트 직원들은 제 요구사항을 빠짐없이 다 들어주었습니다. 큰 돈을 작은 단위로 바꾸는 일 같은 귀찮은 일조차 친절하게 도와줬습니다. 걸어서 30분 이내에 카잔 대성당 피의 구세주성당 등 유력 관광지는 다 다닐 수 있습니다. 다음에 또 상트페테르부르크를 방문한다면 이곳으로 꼭 다시 예약할 것 입니다.
Stayed 3 nights in Mar 2019
Response from Asia Ivanova, Front office manager on Mar 29, 2019
Dear Ji Ho, Thanks for your kind review and high scores you gave to our hotel. We will be happy to host you and your friends in VOX Hotel again.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ネフスキー大通りまですぐに出ることができ、周りにも食事のできる店が多く、とても便利だった
Stayed 2 nights in Dec 2018
Response from Администратор on Jan 21, 2019
Dear Charles, thank you for your stay in VOX hotel and warm feedback. You are always welcomed to come back!

8/10 Good

Maxim

Liked: Staff & service, property conditions & facilities, room comfort
Хороший отель,но есть вопросы по чистоте номера
Хороший отель,довольно приятный во многих отношениях.что касается месторасположениях,то Лиговский предпочтительнее для меня,чем Невский.от вокзала 5 минут.порадовало наличие лифта,для меня это важно,думаю для пожилых людей тоже.обслуживание «российское»,но вполне терпимое.что касается Номера,то он не большой,но довольно удобный,матрас не промятый,ванная комната не большая,но светлая.по чистоте Номера есть вопросы,но возможно я придираюсь.хотелось бы ,что бы одноразовые тапки были не платной опцией,а бесплатным приложением к номеру.завтраки не шикарные,но наесться можно.
Stayed 2 nights in Jan 2019
Response from Администратор on Jan 21, 2019
Максим, благодарим Вас за выбор VOX Hotel и обратную связь! Надеемся на скорую встречу в нашем отеле!

8/10 Good

Andrey

Liked: Cleanliness, property conditions & facilities, room comfort
Хорошие номера, приветливый персонал. Однако, ряд моментов не соответствовал описаниям объекта бронирования. Бутилированная вода ожидает гостя ТОЛЬКО в первый день заселения и является не обязательным атрибутом (со слов персонала). Также следует отметить, что стандартный номер трёхзвездочной гостиницы должен быть оснащён минибаром, в случае если Отель не предоставляет бутилированную воду в номер, то должен быть Куллер на этаже, полотенца должны меняться ежедневно и т.д.
Stayed 4 nights in Nov 2018
Response from VOX Hotel on Dec 17, 2018
Уважаемый Андрей, благодарим Вас за честный отзыв. Ваши рекомендации по улучшению сервиса будут учтены. VOX Hotel поддерживает инициативы по сохранению экологии и предлагает гостям ежедневную уборку по запросу, в обязательном порядке замена белья и уборка проводится один раз в три дня. С уважением, VOX Hotel.