Beach bar

Reviews of Thunderbird Beach Resort

3 out of 5
Thunderbird Beach Resort
10700 Gulf Blvd, Treasure Island, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 517 out of 1061 reviews" "
Rating 8 - Good. 310 out of 1061 reviews" "
Rating 6 - Okay. 120 out of 1061 reviews" "
Rating 4 - Poor. 66 out of 1061 reviews" "
Rating 2 - Terrible. 48 out of 1061 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Chase

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Way over priced, not sure how it’s a 3 star hotel. I’ve stayed in better 2 star hotels, has not fitness center kids are not allowed in hot tub bathrooms are like a camper bathroom if your a larger person I feel sorry for you. Will not stay here again!
Stayed 4 nights in Mar 2024
Response from Operations Manager on Mar 26, 2024
Hi Chase, thank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. We appreciate your comments regarding our amenities and will take them into consideration for future improvements. We hope you'll give us another chance to provide you with a better experience in the future.

10/10 Excellent

ALTHEA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very low key, nice relaxing location. Beach days and shopping/dining days with everything nearby. 25 min walk to John's Pass (did that twice!) and great walkway on beach.
Stayed 5 nights in Mar 2024
Response from Operations Manager on Mar 23, 2024
Hi Althea! Thank you so much for your kind words and 5-star rating. We are thrilled to hear that you enjoyed your time at our location and took advantage of the nearby attractions. It's great to hear that you had a relaxing and enjoyable experience. We hope to welcome you back again soon for another beach day or shopping/dining adventure.

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Operations Manager on Mar 23, 2024
Thank you for your feedback and your recent visit to Thunderbird Beach Resort. We truly value your business and hope to welcome you back again soon.

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Thunderbird, it had a nice pool and fun vibe. The beach access was excellent and walkable to several restaurants. It needs some updates but overall I really loved the atmosphere and staff and the rooms were updated and comfortable.
Stayed 2 nights in Mar 2024
Response from Operations Manager on Mar 18, 2024
Matthew, thank you for sharing your positive experience at Thunderbird! We're thrilled to hear that you enjoyed the pool, beach access, and the atmosphere. Your feedback on updates is noted, and we appreciate your kind words about our staff. We hope to welcome you back again soon for another great stay!

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property!! We had an amazing stay.
Stayed 3 nights in Mar 2024
Response from Operations Manager on Mar 18, 2024
Hi Kelly! Thank you so much for the wonderful feedback. We are thrilled to hear that you had an amazing stay at our property. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. We hope to have the pleasure of welcoming you back soon for another fantastic experience. Thank you for choosing our property!

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love the laid back, fun atmosphere at the Thunderbird.
Stayed 4 nights in Feb 2024
Response from Operations Manager on Mar 18, 2024
Eric, thank you for sharing your positive experience at Thunderbird! We're thrilled to hear that you enjoyed the laid back and fun atmosphere. Your feedback is greatly appreciated and we hope to see you again soon. Thank you for choosing Thunderbird for your visit!

10/10 Excellent

timothy duane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, room size and room cleanliness. Not crazy about the live music all day. Sometimes you just want a little peace and quiet. Overall we had a great experience.
Stayed 3 nights in Mar 2024
Response from Operations Manager on Mar 15, 2024
Hi Timothy, thank you for taking the time to leave a review. We're glad to hear that you enjoyed our location, room size, and cleanliness. We appreciate your feedback about the live music and will take it into consideration for future improvements. We're pleased to hear that overall you had a great experience with us. We hope to welcome you back again soon!

8/10 Good

joseph

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024
Response from Operations Manager on Mar 15, 2024
Thank you for taking the time to share your feedback with us! We truly appreciate your support and are thrilled to hear that you had a positive experience!

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was nice, but busy. Rooms were clean. Waterfront was a long, long way from the hotel. Good walking path.
Stayed 4 nights in Mar 2024
Response from Operations Manager on Mar 15, 2024
Hi Jane, thank you for taking the time to leave a review. We're glad to hear that you enjoyed the pool and found the rooms clean. We appreciate your feedback about the distance to the waterfront and will take that into consideration for future improvements. We're happy to hear that you enjoyed the walking path. We hope to welcome you back for another stay soon!

10/10 Excellent

Laurie June

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located! Walking distance to grocery & liquor store, restaurants and shopping. Excellent Staff from the front staff to the housekeepers!
Stayed 7 nights in Mar 2024
Response from Operations Manager on Mar 15, 2024
Laurie June, thank you so much for your glowing review! We're thrilled to hear that you enjoyed our central location and found our staff to be excellent. We strive to provide top-notch service to all of our guests, and it's wonderful to hear that we hit the mark with you. We hope to welcome you back again soon for another fantastic stay!

8/10 Good

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Right on the beach, music and tiki bar were great. A few things needed minor repair in our room, tv not working, loose door handle, flickering bathroom light. Otherwise we enjoyed our stay.
Stayed 4 nights in Mar 2024
Response from Operations Manager on Mar 15, 2024
Hi Beth, thank you for sharing your feedback with us. We're thrilled to hear that you enjoyed the beach, music, and tiki bar during your stay. We apologize for the inconveniences you experienced with the room amenities and have addressed these issues with our maintenance team. We hope to welcome you back for an even better experience in the future. Thank you for choosing our hotel!

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Operations Manager on Mar 15, 2024
Thank you for taking the time to share your feedback with us! We truly appreciate your support and are thrilled to hear that you had a positive experience!

8/10 Good

Jessica

Liked: Amenities
My mom and I always go on a beach trip in march and we love the Thunderbird, lots to do within walking distance and music every day!
Stayed 4 nights in Mar 2024
Response from Operations Manager on Mar 15, 2024
Hi Jessica! Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you and your mom enjoyed your beach trip at Thunderbird. We're glad you found plenty to do within walking distance and enjoyed the daily music. We hope to see you both back again soon for another memorable stay!

2/10 Terrible

Megan

Response from Operations Manager on Mar 23, 2024
We are sorry your experience was not as you expected, and hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great retro Florida Resort. Well updated and maintained. Live music from 12:00 noon to 8:30 PM every day adjacent to the pool area and tiki bar. Very friendly and welcoming place. Really enjoyed our stay.
Stayed 5 nights in Mar 2024
Response from Operations Manager on Mar 11, 2024
Eric, thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed your stay at our retro Florida Resort and that you found our live music, pool area, and tiki bar to be welcoming. We appreciate your kind words and hope to welcome you back again soon for another enjoyable visit.

4/10 Poor

Alanna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
3rd time at Thunderbird for us and unfortunately this time we were disappointed. We checked in and the air conditioning in our suite was not working. Maintenance came and tried to school us on how to use the ac remote but lo and behold he couldn’t get it to work either. He was not friendly at all. Air conditioning filter was absolutely disgusting and could have had something to do with it not working but he didn’t bother checking let alone changing it. We were told we were being “upgraded” to a new room because air conditioning couldn’t be repaired. New room was not a suite (no cooktop, tiny fridge, no separate sleeping area) but apparently because it had a gulf view it was an “upgrade”. View was beautiful. Room was cleaned every day and housekeeping did a fantastic job. Precious and one of the other desk clerks were nice but the woman who checked us out was rude. Overall…disappointed.
Stayed 6 nights in Feb 2024
Response from Operations Manager on Mar 11, 2024
Hi Alanna, thank you for sharing your experience with us. We're sorry to hear that your recent stay did not meet your expectations. We appreciate your feedback regarding the air conditioning and will address this with our team to ensure a smoother guest experience in the future. We're glad to hear that you enjoyed the view and that our housekeeping staff provided excellent service. We hope to have the opportunity to welcome you back for a more positive stay.

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing! Everything went smooth from start to finish. Great vacation.
Stayed 6 nights in Mar 2024
Response from Operations Manager on Mar 9, 2024
Hi Julie! Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had an amazing time at our resort and that everything went smoothly from start to finish. We appreciate your kind words and hope to welcome you back for another great vacation in the future.

10/10 Excellent

Steven

Travelled with family
Very nice
Stayed 4 nights in Feb 2024
Response from Operations Manager on Mar 9, 2024
Hi Steven, thank you so much for the kind words! We're thrilled to hear that you had a great experience with us. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We appreciate your support and hope to see you again soon!

8/10 Good

Shelley

Travelled with group
Location. Two pools, entertainment all day
Stayed 5 nights in Mar 2024
Response from Operations Manager on Mar 9, 2024
Hi Shelley, thank you for your review! We're glad to hear you enjoyed our location and the entertainment options we offer. We strive to provide a fun and relaxing experience for all our guests. If there is anything specific you'd like to see more of, please feel free to let us know. We appreciate your feedback and hope to welcome you back again soon!

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just the right size hotel. Right on beach and pool area very nice and never too crowded. Great little tiki bar with wonderful performers. Would definitely stay here again!
Stayed 5 nights in Mar 2024
Response from Operations Manager on Mar 8, 2024
Anne, we are thrilled to hear that you enjoyed your stay at our hotel! We are delighted that you found our location to be perfect and that you had a fantastic experience at our pool area and tiki bar. Thank you for sharing your positive feedback, and we look forward to welcoming you back in the future!

10/10 Excellent

Carli M

Travelled with group
Thunderbird was an awesome place to stay at!! Will be back
Stayed 5 nights in Mar 2024
Response from Operations Manager on Mar 8, 2024
Hi Carli! Thank you so much for the positive feedback! We are thrilled to hear that you enjoyed your stay at Thunderbird. We can't wait to welcome you back next time! If you have any suggestions for how we can make your next stay even better, feel free to let us know. Safe travels until we see you again!

10/10 Excellent

Damaris, Chicago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at this property and it was more than I expected. Rooms were great. Tiki Bar was fun. Pool open until 11pm. Very good amenities. Beach is beautiful. Hot tub needs a little updating but all and all a great place to stay.
Stayed 2 nights in Mar 2024
Response from Operations Manager on Mar 8, 2024
Hi Damaris, thank you for taking the time to share your experience with us! We are thrilled to hear that you had a great stay at our property and enjoyed the amenities we offer. Your feedback about the hot tub is appreciated, and we will definitely take it into consideration for future improvements. We hope to welcome you back again soon for another fantastic stay by the beach!

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of fun at this hotel. The tiki bar is great and the beach is amazing.
Stayed 1 night in Mar 2024
Response from Operations Manager on Mar 5, 2024
Hi Kelly, thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed the tiki bar and beach during your stay. Your feedback is greatly appreciated and we hope to welcome you back soon for another fantastic experience. Cheers to more fun times ahead!

10/10 Excellent

Patti

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tiki bar live music and fitness classes was amazing.
Stayed 3 nights in Mar 2024
Response from Operations Manager on Mar 5, 2024
Hi Patti! Thank you so much for the wonderful review! We're thrilled to hear that you enjoyed our tiki bar live music and fitness classes. We strive to offer a fun and engaging experience for all our customers, and it sounds like we hit the mark with you. We appreciate your feedback and hope to see you again soon!

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service
Old place they are remodeling. Fun Tiki bar, great staff. Looking for fancy … this isn’t your place, but priced appropriately and really great hard working staff. Great nightly entertainment!
Stayed 5 nights in Feb 2024
Response from Operations Manager on Mar 5, 2024
Hi Bruce! Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed our Tiki bar and found our staff to be great and hard-working. We appreciate your feedback about our ongoing remodeling efforts and are delighted that you had a great time with our nightly entertainment. We hope to see you again soon!

8/10 Good

Genevieve

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Live music every day was great. New owner making a lot of improvements.
Stayed 7 nights in Feb 2024
Response from Operations Manager on Feb 27, 2024
Hi Genevieve, thank you for your feedback! We're glad you enjoyed the live music and noticed the improvements we've been making. We appreciate your support and hope to continue providing you with a great experience. Let us know if there's anything else we can do to make your visits even better.

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great tiki bar and friendly workers! Super location!
Stayed 4 nights in Feb 2024
Response from Operations Manager on Feb 27, 2024
Hi Jill, thank you for taking the time to leave us a review! We're glad to hear that you enjoyed our tiki bar and found our workers to be friendly. We appreciate your kind words about our location as well. If there's anything else we can do to make your experience even better next time, please don't hesitate to let us know. We hope to see you again soon!

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Loved the location on the beautiful beach. The staff were very friendly and helpful. The rooms, although dated, were spotless.
Stayed 3 nights in Feb 2024
Response from Operations Manager on Feb 27, 2024
Hi Helen, thank you for taking the time to share your feedback with us. We're thrilled to hear that you enjoyed our beachfront location and found our staff to be friendly and helpful. We appreciate your comments about the rooms and will definitely take them into consideration for future improvements. We hope to welcome you back again soon for another enjoyable stay.

4/10 Poor

Kelly

Travelled with group
Liked: Cleanliness, amenities
The air conditioning in our room was not working so we had to switch to another room. The air conditioning did not work in the second room either. We stayed two nights and did not have a/c either night.
Stayed 2 nights in Feb 2024
Response from Operations Manager on Feb 16, 2024
We want to extend sincerest apologies for the inconvenience you experienced during your recent stay with us regarding the air conditioning in your room. It is truly regrettable that despite switching rooms, you still encountered the same issue and were unable to enjoy the comfort you expected during your stay.Please know that providing a comfortable and enjoyable experience for our guests is our utmost priority and I want to assure you that we take your feedback very seriously.Rest assured, our maintenance team has been alerted to thoroughly investigate the air conditioning systems in the affected rooms to rectify any underlying issues to prevent recurrence in the future. Additionally, I will personally review our procedures to ensure prompt resolution and prevent similar incidents from happening again. Thank you again for your visit with us and we hope to see you again in the near future.

10/10 Excellent

P

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property. The staff is amazing. The Tiki bar is amazing.
Stayed 4 nights in Feb 2024
Response from Operations Manager on Feb 16, 2024
Dear Pamela:Thank you so much for your kind words! We're thrilled to hear that you loved your stay at Thunderbird Beach Resort, and had a great experience with our staff. The Ikki Woo Woo Tiki bar is definitely a guest favorite! We appreciate your feedback and hope to welcome you back soon. Best regards,

10/10 Excellent

David Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Operations Manager on Feb 17, 2024
Dear David! Thank you for your feedback and five-star review and we looking forward to have the opportunity to see you in the future!

10/10 Excellent

Ricky

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area ..everything's so walkable and convenient, excellent restaurants the beach was fantastic.. Staff friendly and very accommodating, towels on the ready...cant wait to go back
Stayed 5 nights in Jan 2024
Response from Operations Manager on Feb 5, 2024
Hi Ricky! Thank you so much for your amazing review! We're thrilled to hear that you enjoyed the walkable area, convenient location, excellent restaurants, and the fantastic beach. Our friendly and accommodating staff always strives to make your stay comfortable, with towels readily available. We can't wait to welcome you back for another memorable experience.

8/10 Good

Lee Anne

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Operations Manager on Feb 3, 2024
Thank you so much for staying with us! We truly appreciate your feedback and hope to see you back with us soon!

8/10 Good

Kelly, North Tonawanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to dining and to grocery stores. Has nightly music. Nice place to stay.
Stayed 3 nights in Jan 2024
Response from Operations Manager on Feb 3, 2024
Hi Kelly, thank you for your review! We're glad to hear that you found our location convenient for dining and grocery shopping. We also take pride in offering nightly music for our guests to enjoy. We appreciate your feedback and hope to welcome you back soon for another nice stay.

10/10 Excellent

Cassie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here and can't wait to go back! Beach bar on site and many walkable ones. Great place to take kids as well, and the room was perfect!!!
Response from Operations Manager on Feb 3, 2024
Hi Cassie! Thank you so much for your kind words and for choosing our place for your stay. We're thrilled to hear that you loved your experience and that you're already looking forward to coming back. It's great to know that our beach bar and nearby options were convenient for you. We strive to create a perfect environment for families, so we're glad to hear that the room met your expectations. We can't wait to welcome you and your family again soon!

6/10 Okay

save the wolves-

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Operations Manager on Feb 3, 2024
Thank you so much for staying with us! We appreciate your feedback and hope to see you back with us soon!

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024
Response from Operations Manager on Jan 30, 2024
Thank you for your feedback and five star review! We looking forward to have the opportunity to see you in the future!

8/10 Good

philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but plenty good enough. Good pool, tiki hut bar, located right on the beach which is a plus. Check in time should be changed to 3 or 4. 5 o'clock is to late.
Stayed 1 night in Jan 2024
Response from Operations Manager on Jan 30, 2024
Hi Philip, thank you for choosing our property for your stay. We appreciate your feedback and are glad to hear that you enjoyed our pool and beachside Tiki Beach Bar. We take note of your suggestion regarding check-in time and will consider it for future improvements. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Jan 2024
Response from Operations Manager on Jan 30, 2024
Hi Mary, thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that you had a positive experience at Thunderbird Beach Resort. Thank you again for choosing us!

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Love it there!
Stayed 4 nights in Jan 2024
Response from Operations Manager on Jan 19, 2024
Hi Elena, thank you so much for your kind words! We're thrilled to hear that you love our services. It's our goal to provide a positive experience for all our clients, and we're glad we were able to meet your expectations. If you have any questions or need assistance, feel free to reach out. We appreciate your support!

10/10 Excellent

Anne, Port Richey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Thunderbird is beautiful, relaxing, clean and on the beach! The staff is great and welcoming and there for all your needs. We could hear and see the live band from our balcony. We didn’t want to leave. Next time …a longer stay!
Stayed 1 night in Jan 2024
Response from Operations Manager on Jan 19, 2024
Hi Anne! Thank you so much for your kind words about our hotel. We're thrilled to hear that you enjoyed the beautiful location, relaxing atmosphere, and friendly staff. It's great to know that you had a wonderful time and even got to experience the live band from your balcony. We can't wait to welcome you back for a longer stay next time. See you soon!

8/10 Good

Melinda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great in accommodating our group and adjoining rooms. Gave us lots of recommendations on where to go and what to do. Rooms were clean, staff was super friendly. Tiki bar was closed on Sat night so that was a bummer but all in all we had a fantastic time!
Stayed 2 nights in Jan 2024
Response from Operations Manager on Jan 30, 2024
It's wonderful to hear that you had a fantastic time during your stay with us! We're thrilled that our staff could accommodate your group and provide recommendations for your visit. We appreciate your kind words about the cleanliness of the rooms and the friendliness of our team.We apologize for any inconvenience regarding the Tiki bar closure on Saturday night. We understand the importance of such amenities to enhance your overall experience, and we'll certainly take note of your feedback.Thank you for choosing to stay with us, and we look forward to welcoming you back for another great experience in the future! If there's anything specific you'd like us to improve upon for your next visit, please don't hesitate to let us know.Safe travels, and see you again soon!

10/10 Excellent

cliff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were excellent !!! and a very special thanks to KIM !!!!!
Stayed 6 nights in Jan 2024
Response from Operations Manager on Jan 19, 2024
Hi Cliff, thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our property and staff. We'll make sure to pass along your special thanks to Kim, she'll be delighted to hear about it. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to serving you again in the future!

4/10 Poor

Justine

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very noisy
Stayed 1 night in Jan 2024
Response from Operations Manager on Jan 19, 2024
Hi Justine, thank you for sharing your feedback. We apologize for any inconvenience caused by the noise. We understand the importance of providing a comfortable environment for our customers. We'll take your comments into consideration and work towards improving the noise levels in the future. If there's anything else you'd like to discuss, please feel free to reach out to us.

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly and the resort is one I have come back to since childhood. My room needed some tlc but the Thunderbird is very convenient and I love Treasure Island's beach and restaurants.
Stayed 4 nights in Jan 2024
Response from Operations Manager on Jan 19, 2024
Hi Justine, thank you for sharing your feedback. We apologize for any inconvenience caused by the noise. We understand the importance of providing a comfortable environment for our customers. We'll take your comments into consideration and work towards improving the noise levels in the future. If there's anything else you'd like to discuss, please feel free to reach out to us.

8/10 Good

Paula

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Everything was great except for the floor of the room that was soiled since before we got in the room. Everything else was clean except for the floor. In general I liked this hotel a lot. I would definitely return in the future.
Stayed 2 nights in Jan 2024
Response from Operations Manager on Jan 10, 2024
Hi Paula! Thank you for your feedback and for choosing our hotel. We're glad to hear that you enjoyed your overall experience with us. We apologize for the inconvenience of the soiled floor in your room. We'll make sure to address this issue with our housekeeping team to ensure it doesn't happen again. We appreciate your support and look forward to welcoming you back in the future.

2/10 Terrible

Lisa

Stayed 1 night in Jan 2024
Response from Operations Manager on Jan 30, 2024
Thank you for taking the time to share your feedback. We noticed from your review and booking record that you did not have the opportunity to experience our beautiful property. We understand that circumstances can sometimes lead to changes in travel plans, and we regret any inconvenience this may have caused. We hope to have the opportunity to welcome you in the future and provide you with the excellent experience we strive to offer to all our guests.

10/10 Excellent

regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2023
Response from Operations Manager on Jan 10, 2024
Thank you for choosing to stay with us during your recent travels. We are so glad you took a moment to let us know much you loved your stay. We look forward to your next visit.

8/10 Good

Gabrielle

Stayed 4 nights in Dec 2023
Response from Operations Manager on Jan 30, 2024
Hi Gabrielle, thank you for taking the time to leave us a review. We appreciate your feedback and are glad to hear that you had a positive experience staying with us here at Thunderbird, Treasure Island! We hope to see you back with us soon!

8/10 Good

Sydney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay here! Had tons of shopping and restaurants within walking distance, the staff was great as well! Our room was cute cozy & beachy! The main pool with the tiki hut was so much fun new years eve! We plan on coming back, see you then! :)
Stayed 5 nights in Dec 2023
Response from Operations Manager on Jan 6, 2024
Hi Sydney, thank you so much for your kind review! We're thrilled to hear that you had a fabulous stay and enjoyed the convenience of our location. It's great to know that our staff provided excellent service and that you found your room cute, cozy, and beachy. We're glad you had a blast at the main pool with the tiki hut on New Year's Eve! We can't wait to welcome you back on your next visit. See you soon!