Extérieur

Ponce De Leon Hotel – Avis

3 out of 5
Ponce De Leon Hotel
95 Central Ave, St. Petersburg, FL

Avis

6,6
Note de 10 – Excellent, d’après 271 avis sur 1001." "
Note de 8 – Bien, d’après 226 avis sur 1001." "
Note de 6 – Acceptable, d’après 182 avis sur 1001." "
Note de 4 – Médiocre, d’après 165 avis sur 1001." "
Note de 2 – Terrible, d’après 157 avis sur 1001." "

6,8/10

Propreté

7,6/10

Service et personnel

5,6/10

Commodités

6,0/10

État et installations de l’hébergement

6,2/10

Écoresponsabilité

Avis

10/10 – Excellent

Rafael, Naples

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I love the fact that it is so centrally located. You can almost walk to any dining, entertainment and museum location. If not, UBER is an excellent option with a low price. On Fridays and Saturdays in the lower level club of the hotel, they have Latin nights, great for those who like to salsa, bachata, etc.. Or, one block away Goodnight John Boy will rock to the 70's music Thursday through Sunday. Highly recommended stay!!
Séjour de 1 nuit en mai 2024
Ponce de León hotel a répondu le 15 mai 2024
Hi Rafael Thank you for choosing us.We hope to see you very soon.

2/10 – Terrible

Justin

Points faibles : État et installations de l’hébergement
The property wasn't well maintained numerous Items throughout the hotel was broken or did not function as they should. No hot water even after letting the water run 15 minutes. Shower in the room the hot and cold water knobs sprayed water around them as you operated the valve. (More water sprayed at the valve than the shower head.) The interior smell of the hotel smells like mold and mildew with a hint of sewage in the halfways.
Séjour de 1 nuit en mai 2024
Ponce de León Hotel a répondu le 12 mai 2024
Hello Juntin We apologize for the inconvenience, we apologize on behalf of the hotel staff. We will take care of giving you an immediate solution to this problem.

8/10 – Bien

Patricia

Séjour de 1 nuit en mars 2024
Ponce de Leon Hotel a répondu le 13 mai 2024
Hi Patricia Thank you for staying with us.

8/10 – Bien

CARLA

Voyage en famille
simple but pleasant, and close to everything we wanted to see
Séjour de 1 nuit en mai 2024
Ponce de Leon Hotel a répondu le 10 mai 2024
Hi Carla Thank you for staying at our hotel.

10/10 – Excellent

Liced

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very nice Hotel and convince
Séjour de 2 nuits en mai 2024
Ponce de Leon Hotel a répondu le 7 mai 2024
Hi Liced Thank you for staying at our hotel, we hope to see you again very soon!

10/10 – Excellent

Yanling

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 2 nuits en mai 2024
Ponce de León a répondu le 6 mai 2024
Hi Yanling Thank you for staying with us.

10/10 – Excellent

Celia

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I love the friendly staff and original building!!
Séjour de 1 nuit en avril 2024
Ponce de León a répondu le 5 mai 2024
Hi Celia Thank you for staying with us. We hope to see you again very soon.

10/10 – Excellent

juan e

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
no parking
Séjour de 3 nuits en avril 2024

10/10 – Excellent

Claudia

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Location was perfect, excellent. I had no complaints at all.
Séjour de 1 nuit en avril 2024
Ponce de Leon Hotel a répondu le 2 mai 2024
Hi Claudia Thank you for staying with us, we hope to see you again very soon!

8/10 – Bien

David

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Ponce de Leon Hotel a répondu le 29 avr. 2024
Thank you for staying with us.

10/10 – Excellent

Aaron, Port Aransas

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The only thing i didnt really like was parking and it was not the worst.
Séjour de 1 nuit en avril 2024
Ponce de León Hotel a répondu le 27 avr. 2024
Thank you for staying with us!

8/10 – Bien

Winston

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Very centrally located old hotel. Room had everything we needed and was clean and comfortable, but bathroom was tiny and needed a renovation- still had blue tub and sink and toilet paper roll holder was under the sink! Parking garage they use could not take the height of our vehicle so that presented an immediate problem. Elevator was very old and slow. A few times the woman on the desk staff, who appeared to be training another person, made me wait and completed her task before talking to me. She was pleasant enough, but I had a weird experience with her when I tried to check out. She said my husband had already done so earlier, to "let me sleep." My husband, in fact, had just come down the elevator with me and had walked past her, with me, and the luggage cart, leaving the cart with me and going to get vehicle. When I said no, he did not check out, she insisted he had and pointed to a stranger outside, who was not even the same race as my husband! She really should have been paying more attention to what was happening in their tiny lobby.
Séjour de 2 nuits en avril 2024
Ponce de León Hotel a répondu le 27 avr. 2024
Thank you for staying with us.We apologize for the inconvenience caused, we will work to improve this!

10/10 – Excellent

Joshua

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Amazing stay. We went for a concert and it’s literally 2 mins away from the hotel. The hotel is pretty simple if you’re just passing through. Staff was nice and it was quiet.
Séjour de 3 nuits en avril 2024
Ponce de Leon Hotel a répondu le 22 avr. 2024
Joseu Thank you for rating our hotel, we hope to welcome you again very soon!

10/10 – Excellent

Jeremy

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was an easy check in and check out process. Room was clean. Loved the old feel to it.
Séjour de 1 nuit en avril 2024
Ponce de Leon Hotel a répondu le 22 avr. 2024
Jeremy Thank you for staying with us, we hope to see you again very soon.

6/10 – Acceptable

Omar

Séjour de 2 nuits en avril 2024
Ponce de León Hotel a répondu le 23 avr. 2024
Thank you for staying with us.Your comment and rating are very important to us.

6/10 – Acceptable

Joshua

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
Points faibles : État et installations de l’hébergement
The electric outlets stopped working halfway through our stay. But when we asked to be moved into a different room, they promptly made the switch and provided excellent service and the transition was fine.
Séjour de 2 nuits en avril 2024
Ponce de León Hotel a répondu le 21 avr. 2024
Unexpected situations that can get out of our control.Everything was resolved in time.Thank you for writing a review and rating for our hotel.

6/10 – Acceptable

Mart

Points faibles : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en avril 2024
Ponce de Leon Hotel a répondu le 20 avr. 2024
Thank you for taking a few minutes of your time and rating our hotel, we will continue working to improve and make our guests' stay a better experience.

8/10 – Bien

Ivan

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
It was perfectly located for night life and dining options. Parking was within walking distance and fairly priced.
Séjour de 1 nuit en avril 2024
Ponce de Leon Hotel a répondu le 18 avr. 2024
Ivan We greatly appreciate your comment and rating for us.We hope to see you again very soon!Again, thank you very much.

2/10 – Terrible

Tina, Boynton Beach

Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This property has NO convenient parking. I got little to no help finding parking when I called. It was a good shlep to the closest parking garage with all my luggage. If you are looking to stay in the middle of things it's a good choice. I wasn't a fan of the weird garage sale quality furniture in my room or the lack of any rug or soft covering on the floor. Would be fine for the young and young at heart. Not my cup of tea.
Séjour de 1 nuit en mars 2024
Ponce de Leon Hotel a répondu le 17 avr. 2024
Tina.We are very sorry that you had such a bad experience at our hotel.We will continue working to improve and make being a guest house a better experience.Thank you.

4/10 – Médiocre

Sylvia

Voyage en famille
Points forts : Service et personnel
Points faibles : Propreté, commodités et état et installations de l’hébergement.
Bathroom shower doors scummy, floors needed swipt found dusty hair balls on the floors, to much light coming threw curtains, old and beat up.
Séjour de 1 nuit en avril 2024
Ponce de Leon Hotel a répondu le 17 avr. 2024
We apologize for the inconvenience caused during your stay at our hotel, I will personally take care of knowing what happened in this room regarding cleaning.

6/10 – Acceptable

Norbert

Voyage de couple
Points forts : Service et personnel
Good downtown location. Otherwise nothing special about it.
Séjour de 1 nuit en avril 2024
Ponce de Leon Hotel a répondu le 16 avr. 2024
Hi Norberto. Thank you for taking the time and making a rating for us.

4/10 – Médiocre

Ronald

Voyage de couple
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is a two star property. That says it all
Séjour de 1 nuit en avril 2024
Ponce de León a répondu le 13 avr. 2024
Hello Ronald We are so sorry that you had a bad experience with us. We will continue to work to improve and provide all our guests with a wonderful experience.

6/10 – Acceptable

Jose

Near pier
Séjour de 2 nuits en avril 2024
Ponce de Leon Hotel a répondu le 11 avr. 2024
Hi Jose. Thank you for taking the time to rate us as well as your comment.We are very grateful and will continue working to provide our guests with a better experience.Thank you

8/10 – Bien

Jonathan

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024
Ponce de Leon Hotel a répondu le 9 avr. 2024
Jonatan, Good Morning Thank you for taking the time to rate us, thank you for choosing us and we hope to see you again very soon.

8/10 – Bien

Victoria

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
You cannot beat the location. You are right in city center St. Pete. It made the condition of the room, (not cleanliness, it felt clean) so much as the build/age. Very small bathroom and a smell of mold. This hotel could charge a lot more per night if they put some money in upgrading the place.
Séjour de 1 nuit en avril 2024
Ponce de Leon Hotel a répondu le 7 avr. 2024
VictoriaThank you for taking the time to provide a rating and review for us.We will continue working to improve and thus make our guests' stay a better experience.

10/10 – Excellent

Juanita, Ruskin

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Just one night, wakable to shops and food. Pier
Séjour de 1 nuit en avril 2024
Ponce de Leon Hotel a répondu le 7 avr. 2024
Juanita.Thank you for rating us.We appreciate it very much.We hope to see you again very soon.

10/10 – Excellent

Owen

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great stay for being downtown and going to concerts
Séjour de 1 nuit en février 2024
Ponce De Leon Hotel a répondu le 4 avr. 2024
Hi OwenThat's right, we are in a privileged location.We hope to see you again very soon.Thanks for choosing us.

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Ponce De Leon Hotel a répondu le 5 avr. 2024
Michael Thank you for choosing us, we hope to have you with us again very soon!Thank you

4/10 – Médiocre

Sheri

Voyage de couple
Points faibles : Propreté, service et personnel
We asked for extra blankets and answered no. Asked for an ice bucket and answered no. I asked what I was supposed to use as a container. Answered your coffee cup. Very loud music started at 9 pm, and there was a nightclub around the corner of the hotel. Staff said the band would stop playing by 11 pm, they played until 3 am. On their website they warned construction was going on across the street, but no mention of a nightclub, and then lied to us about it. A kid with brown curly hair was the person we had all contact with.
Séjour de 2 nuits en mars 2024
Ponce De Leon Hotel a répondu le 2 avr. 2024
We are deeply sorry for all the inconveniences you have experienced during your stay at our hotel. We sincerely apologize on behalf of our entire team.We will do everything we can to ensure that our staff continue to train so that they can provide our guests with the correct information and quality service.

8/10 – Bien

Jamie

Voyage de couple
Points forts : Propreté, service et personnel
The hotel is in walking distance to everything fun in St. Pete. The building and rooms are old but there is plenty of room - you definitely get what you pay for, especially for the location. The staff is very friendly and checking in was easy!
Séjour de 3 nuits en mars 2024
Ponce De Leon Hotel a répondu le 2 avr. 2024
Hi Jamie We greatly appreciate your comment, we hope to welcome you again very soon.

10/10 – Excellent

Paul

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en mars 2024
Ponce De Leon Hotel a répondu le 1 avr. 2024
We appreciate your rating.We also hope to have the opportunity to welcome you again very soon.

8/10 – Bien

Stephanie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
No bed bug covers on bed, it felt clean in the room though- just really old. Windows open in the room for fresh air. Great location
Séjour de 4 nuits en mars 2024
Ponce de León Hotel a répondu le 30 mars 2024
Hi Stephanie Thank you for your comment and rating, we will take care of verifying our rooms to verify that all our beds have covers.This will help us address each negative point directly and thus address it with a quick solution.

8/10 – Bien

Jay

Séjour de 3 nuits en mars 2024
Ponce de Leon Hotel a répondu le 16 avr. 2024
Hi Jay We greatly appreciate your rating for us.Thank you

8/10 – Bien

Shannon

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was in a great location and exactly what I needed for the weekend. The bathroom was small but the bed was pretty comfy and soft and I usually hate hotel beds/pillows. It isn’t the bougiest of places but I would definitely recommend and stay here again
Séjour de 1 nuit en mars 2024
Ponce De Leon Hotel a répondu le 25 mars 2024
Shannon Thank you for choosing us, we are happy that you spent an excellent weekend at our hotel, we hope to see you again very soon.

4/10 – Médiocre

james

Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
This hotel is in the ideal location but is in dire need of an upgrade. Aside from the location, you're not getting what you pay for. Speed the extra couple of dollars and stay at the Hampton.
Séjour de 2 nuits en février 2024
Ponce De Leon Hotel a répondu le 25 mars 2024
James We are very sorry that you had a bad experience at our hotel.We are currently working to improve and make sure each of our guests has an excellent experience.

4/10 – Médiocre

Crystal

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
No property parking, had to pay to park, bad parking directions and smelled like mildew.
Séjour de 1 nuit en mars 2024
Ponce De Leon Hotel a répondu le 25 mars 2024
Crystal. We are extremely sorry that you had a bad experience with the parking, we have an informative notice for all our guests to see showing all the details of the parking lot that is located just a few steps from our hotel.I am very sorry that they did not give you the correct information.

8/10 – Bien

Cindi

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
This place is in walking distance to everything in Downtown St. Pete. Loved it.
Séjour de 1 nuit en mars 2024
Ponce De Leon Hotel a répondu le 25 mars 2024
CindiThank you for choosing us, we hope to welcome you again very soon!

8/10 – Bien

Marion

Voyage de couple
Das Hotel liegt fußläufig zur Innenstadt und zur Pier. Das Gebäude hat durchaus Charme aber auch diverse Instandhaltungsprobleme. Fenster lassen sich zwar zum öffnen aufschieben, bleiben aber nicht offen (blöd im Bad). Preis-Leistung ist top. Parken im Parkhaus um die Ecke zu sehr vernünftigen Tagesraten. Wir würden wieder buchen.
Séjour de 2 nuits en mars 2024
Ponce De Leon Hotel a répondu le 25 mars 2024
Marion We hope to welcome you again very soon

10/10 – Excellent

Jim

Points forts : Propreté, service et personnel
A
Séjour de 1 nuit en mars 2024
Ponce de Leon Hotel a répondu le 19 mars 2024
Hi Jim.Thank you for choosing us, we hope to see you again very soon.

8/10 – Bien

James, Kerrville

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Somewhat dated hotel, no parking available at the hotel. You're on your own to find a parking space.
Séjour de 1 nuit en mars 2024
Ponce de Leon Hotel a répondu le 18 mars 2024
Hi James Our hotel does not have private parking. However, we always recommend a fairly large and secure parking lot that is just a few steps away. I'm sorry you didn't get this suggestion. I will ensure that each guest receives proper information in the future.

10/10 – Excellent

Jarrett

Voyage en groupe
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Awesome spot
Séjour de 1 nuit en mars 2024
Ponce de Leon Hotel a répondu le 18 mars 2024
Hi Jarrett We are excited to know that your experience was pleasant, we hope to see you again very soon!

10/10 – Excellent

Eddie

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Exactly
Séjour de 1 nuit en février 2024
Ponce de Leon Hotel a répondu le 15 mars 2024
Hi Eddy Thank you for choosing us, we hope to welcome you again very soon!

6/10 – Acceptable

Jeffrey

Voyage en groupe
Points faibles : Propreté, service et personnel, commodités et état et installations de l’hébergement.
First room didn’t have a working Ac unit. Staff didn’t work to fix it.
Séjour de 2 nuits en mars 2024
Ponce de Leon Hotel a répondu le 15 mars 2024
We are sorry to hear about this. We currently have an excellent cleaning and maintenance team, so reading this concerns me. Thank you for bringing it to our attention, and we will work diligently to address and improve the situation.

10/10 – Excellent

anthony, Ventura

Voyage en groupe
Points forts : Propreté, service et personnel
TV Didn’t work verified by staff. Moved to another room.TV worked but next day couldn’t get it to work. Difficult tv system to operate Great location in downtown St. Pete at great price!
Séjour de 1 nuit en mars 2024
Ponce de Leon Hotel a répondu le 15 mars 2024
Hi Anthony. We are working every day to improve our TV system. We really thought that roku was a good option with easy operating access for our customers.We are very sorry that you had this problem, we will continue to improve to provide our guests with a better experience.

8/10 – Bien

Kelly

Points forts : Propreté, service et personnel et commodités.
It was very close to everything. Price was right. But seen a roach and my floor was very wet in the room. I guess after cleaning.
Séjour de 1 nuit en mars 2024
Ponce de Leon Hotel a répondu le 13 mars 2024
Hi Kelly We are very sorry that you had this bad experience with such an unpleasant insect in the room, we do our best every day to keep our rooms clean.We hope to have the opportunity to welcome you again very soon and thus offer you a better experience...

10/10 – Excellent

Mark

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
Old hotel. Small room. Has character. Wood floors. Very small bathrooms. 6th floor hot water takes 10 minutes to heat up. An adventure stay. If you like trying new places, you will love it. If you don't like trying new places or want perfection, you will not like it. I'll stay there again.
Séjour de 3 nuits en février 2024
Ponce de Leon Hotel a répondu le 13 mars 2024
Hi Mark Thank you very much for choosing us, and we hope to have you with us again very soon!

8/10 – Bien

Mathias

Séjour de 2 nuits en mars 2024
Ponce de Leon Hotel a répondu le 13 mars 2024
Hi Mathias Thank you for choosing us, we hope to welcome you again very soon!

10/10 – Excellent

William

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location, unique feel to the property, historic old inn. Over the top service by Luciana!
Séjour de 2 nuits en mars 2024
Ponce de Leon Hotel a répondu le 11 mars 2024
Hello William,Thank you for your comments; We greatly appreciate your words towards our colleague Luciana. We are glad to know that your stay at our hotel was excellent. We hope to see you again very soon.Greetings,

6/10 – Acceptable

Angel

Voyage en famille
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Ok place
Séjour de 2 nuits en mars 2024
Ponce de Leon Hotel a répondu le 11 mars 2024
Hi Angel. Thanks for your comment. We hope to welcome you again very soon!

2/10 – Terrible

Rafael Rivera, Springhill

Points faibles : Propreté, état et installations de l’hébergement
Showers don’t work well, no water flow, rooms have bad smell, microwave did not work, mattresses on Beds are old and smell. Furniture out off date. Hallways smell bad on all floors
Séjour de 2 nuits en mars 2024
Ponce de Leon Hotel a répondu le 8 mars 2024
We sincerely regret that you had an unfavorable experience during your visit to our hotel. We are dedicated to working tirelessly to address and improve every negative aspect identified, with the goal of offering our guests a much more positive experience in the future. We appreciate your feedback, as it helps us identify areas for improvement and ensure that each stay at our hotel is satisfactory.