The hotel, location, staff, pool, and beach were great. My only complaint is with the room service. Im only listing it so they might make a few changes. I got a ny strip, my wife the chicken, and the kid chicken fingers. When it arrived it was all in plastic containers that were handed to us in paper bags with plastic silverware. Have you ever tried cutting a steak with plastic fork and knife? This isnt even good plastic it was cheap and almost unusable. I know were in the time of covid but when I go to a restaurant i still get china and silverware so I assumed with a Hyatt I would still be getting the room service I am used to. The food itself was delicious. Other than that the hotel is great and we will be back next time were in Clearwater.