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The hotel surroundings are beautiful. To walk every morning around the lake is so peaceful. The room was perfect and the staff helpful. The only thing is that the a/c at our room didn't work well.
Upon checking out I didn’t care for how I was handled ,asking for an extra hour I was told no. besides that everything was amazing. Beautiful property.
Balcony room was ok but didn’t face the lake. Otherwise we enjoyed our stay. The restaurant had the best brussel sprouts & carrots & the berry tart was delicious. Everything else was mediocre but the service was good. Love that there was a Starbucks downstairs too. Comfy bed & pillows.
Unpleasant front office staff and bathroom had strong urine odor.
Rockell
Stayed 1 night in Feb 2024
Response from Chellie M., Front Office Manager on Mar 12, 2024
Good Day, Thank you for sharing your feedback regarding your stay with us. We are very sorry to hear that it went this way, and we will be certain to share with our team to make the necessary improvements. We hope you will allow us the opportunity to turn that around in the future.
Checking in was wonderful, the front desk staff were super nice! They gave me a gorgeous corner room with a balcony overlooking the lake. It is a phenomenally, beautiful hotel in a very convenient spot within St. Petersburg. Don’t hesitate, you’ll only be missing out if you don’t stay at the Hilton Carilon Park !!!
It is too expensive for what the hotel is providing. They are not making the room every day. For 250$ per day, you are expecting a full service. I will not come back.
We liked the location. Everything was at most 15 minutes away by car. The staff was very helpful. The room was very clean and spacious for a family of 4.