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Courtyard by Marriott Clearwater Beach – Avis

3 out of 5
Courtyard by Marriott Clearwater Beach
455 East Shore Drive, Clearwater Beach, FL

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 276 avis sur 421." "
Note de 8 – Bien, d’après 84 avis sur 421." "
Note de 6 – Acceptable, d’après 36 avis sur 421." "
Note de 4 – Médiocre, d’après 15 avis sur 421." "
Note de 2 – Terrible, d’après 10 avis sur 421." "

9,2/10

Propreté

9,2/10

Service et personnel

8,6/10

Commodités

9,4/10

État et installations de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 – Excellent

Ghayeon, Gaithersburg

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Comfortable and clean stay
Séjour de 4 nuits en mars 2024
GM a répondu le 28 mai 2024
Dear Ghayeon, Your 5-star rating has brightened our day! I'm glad you found our hotel comfortable and clean. We're thrilled to know you had a positive experience, and we're eager to provide you with excellent service the next time you visit. Best, Richard Rivera, GM

10/10 – Excellent

Tyler

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great location
Séjour de 1 nuit en mai 2024
GM a répondu le 27 mai 2024
Dear Tyler, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Rich Rivera, GM

10/10 – Excellent

Michelle

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything!
Séjour de 4 nuits en mai 2024
GM a répondu le 26 mai 2024
Dear Michelle, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again! Best, Rich Rivera, GM

10/10 – Excellent

Melissa

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Lovey
Séjour de 1 nuit en mai 2024
GM a répondu le 16 mai 2024
Dear Melissa, We are delighted that your stay was nothing short of exceptional. Until next time! Best, Rich Rivera, GM

10/10 – Excellent

Rolando

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The room we stayed it was nice and bigger than expected. The food in the hotel was not the best. Lacked flavor in almost every dish. Also the room had a balcony attached but no door to get outside to enjoy it. That was very annoying. I wasn’t expecting a balcony but what’s the point of having it and no doors to access? Overall enjoyed the hotel and rooftop bar. I would stay again and get a room with a balcony that you can access next time
Séjour de 3 nuits en mai 2024
GM a répondu le 15 mai 2024
Dear Rolando, Thank you for providing us with your feedback. Your kind and informative comments are greatly appreciated. We are pleased to hear that you were mostly satisfied with your stay. However, we apologize for any inconvenience caused by the lack of access to your room's balcony and hotel food. We value your business and hope to have the opportunity to provide you with a flawless experience in the future. Best, Rich Rivera, GM

10/10 – Excellent

Amanda

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Room cleaned daily! Amazing stay! Will definitely come back!
Séjour de 5 nuits en mai 2024
GM a répondu le 15 mai 2024
Dear Amanda, Our favorite compliment, by far, is that guests plan to return to our hotel. I am thrilled you enjoyed your stay enough to share this great review. On behalf of the entire staff here at the Courtyard by Marriott Clearwater Beach, thank you for your business, and please come back soon. Best, Rich Rivera, GM

10/10 – Excellent

Renaldo

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I like the fact you can
Séjour de 5 nuits en mai 2024
GM a répondu le 15 mai 2024
Dear Renaldo, Thank you for this flawless rating. We enjoyed hosting you and hope to do so again soon. Best, Rich Rivera, GM

10/10 – Excellent

Prparime

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everyone was very friendly. Valet individual were always so polite and gave out water. Front desk staff also very friendly. Loved our experience.
Séjour de 5 nuits en mai 2024
GM a répondu le 14 mai 2024
Dear Prparime, Thank you for reviewing our hotel and our excellent staff. I'm pleased to hear that our staff's excellence in service exceeded your expectations and made for a good experience. We have a great team of dedicated associates who genuinely care about providing each guest with an exceptional stay. I'll be certain to pass along your compliments to our team. We enjoyed having you as our guest, and we hope you'll visit us again soon. Best, Rich Rivera, GM

10/10 – Excellent

Mark

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en mars 2024

8/10 – Bien

Eirini

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was an overall great stay! Great location as well. When I checked in though, I was barely greeted by the front desk gentlemen- same thing when we checked out, same man- no smile, not even a peep so I was a little thrown off by that. The pool area was nice but inside the pool, the steps looked like they needed some scrubbing, almost like moldy so not the cleanest pool I’ve seen. The valet guys were AWESOME! All super nice and hospitable, offering waters every time we picked up our car. GREAT SERVICE BY THE VALET! Clearwater beach in general was nice, but it wasn’t convenient that we had to go looking for beach umbrella rentals and chairs - we asked the only stand we found and they wanted to charge us $83 for 1 umbrella and 2 chairs for the day - insane! But I guess you should expect these costs in “touristy” areas - you’re better off buying an umbrella and sitting on your towel for your visit - would’ve definitely been cheaper.
Séjour de 5 nuits en avril 2024
GM a répondu le 10 mai 2024
Dear Tammy,I apologize that your experience was mediocre. I have taken note and thank you for all your valuable comments regarding your stay. We appreciate your loyalty to Marriott brands and hope to serve you better on a return trip. Sincerely, Rich Rivera, GM

10/10 – Excellent

Luis Felipe

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good location
Séjour de 2 nuits en avril 2024
GM a répondu le 10 mai 2024
Dear Luis Felipe, Our location has impressed many travelers, so I am glad you found it exceptional. Our staff works hard to keep the hotel looking great and running smoothly so our location can take center stage. We appreciate you staying and recommending our hotel. Please come see us again soon! Best, Rich Rivera, GM

6/10 – Acceptable

Tammy

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
No free parking no free breakfast or water..no incentives
Séjour de 1 nuit en mai 2024
GM a répondu le 10 mai 2024
Dear Tammy, I apologize for our lack of follow-through and assure you it was not our intent. We absolutely care about our guests, and the staff works very hard to try and make every customer happy. Unfortunately, sometimes our efforts fall short despite our best intentions. I am sorry we let you down, and I will review your comments with our team to foster improvement. We hope to better serve you on a future visit. Sincerely, Rich Rivera, GM

10/10 – Excellent

Artur

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice and clean and well organized
Séjour de 6 nuits en avril 2024
GM a répondu le 7 mai 2024
Dear Artur, Thank you for your business and for taking the time to share a review. I am glad you felt well taken care of in a clean environment. We strive to provide a great experience overall and will share your feedback with our team to let them know they should keep up the good work. Please come see us again soon. Best, Rich Rivera, GM

10/10 – Excellent

Edward, Lakewood Ranch

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice location and was just what we needed
Séjour de 1 nuit en mai 2024
GM a répondu le 5 mai 2024
Dear Edward, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Rich Rivera, GM

10/10 – Excellent

Charles

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
everything but the shower head , it sucks
Séjour de 6 nuits en avril 2024
GM a répondu le 5 mai 2024
Dear Charles, Our team strives to provide a pleasant stay. We thank you for writing a review, as your feedback is helpful in obtaining this goal. I was sorry to hear about the shower head. I appreciate you choosing our hotel while in the area, and we hope to see you again on a return visit. Best, Rich Rivera, GM

10/10 – Excellent

Elena

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great
Séjour de 6 nuits en avril 2024
GM a répondu le 4 mai 2024
Dear Elena, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Rich Rivera, GM

10/10 – Excellent

Aymee

Séjour de 1 nuit en avril 2024

10/10 – Excellent

Justin

Points forts : Propreté, service et personnel
Séjour de 4 nuits en avril 2024

8/10 – Bien

Laurence

Voyage en famille
Points forts : Propreté, service et personnel et commodités.
Great
Séjour de 3 nuits en février 2024
GM a répondu le 20 avr. 2024
Dear Laurence, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Rich Rivera, GM

10/10 – Excellent

Christopher

Séjour de 4 nuits en avril 2024

10/10 – Excellent

enid

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en avril 2024

10/10 – Excellent

Aibelito

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Wonderful
Séjour de 2 nuits en avril 2024
GM a répondu le 14 avr. 2024
Dear Aibelito, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Rich Rivera, GM

10/10 – Excellent

Kelley, Village of Lakewood

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en mars 2024

8/10 – Bien

Jodi

Séjour de 2 nuits en avril 2024

10/10 – Excellent

Julia

Points forts : État et installations de l’hébergement
Spacious rooms, comfortable befs
Séjour de 7 nuits en mars 2024
GM a répondu le 8 avr. 2024
Dear Julia, Thank you for sharing your feedback on your experience. We're pleased to hear that our spacious rooms and comfortable beds made for an enjoyable stay. Please plan to revisit us the next time you travel to the area. Best, Rich Rivera, GM

8/10 – Bien

Sierra

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pretty view and staff were very friendly!
Séjour de 4 nuits en mars 2024
GM a répondu le 8 avr. 2024
Dear Sierra, We're happy to hear from you and glad you enjoyed your stay. I'm pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again. Best, Rich Rivera, GM

10/10 – Excellent

Robin

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My sister and I stayed for 4 nights. It was the perfect location for our spring training vacation, with nice pool and rooftop bar with great views. The staff was very friendly and helpful. I would definitely stay here again!
Séjour de 4 nuits en mars 2024
GM a répondu le 8 avr. 2024
Dear Robin, Thank you for your thoughtful review. I appreciate you choosing us while in the area. Our goal is to provide every guest with an exceptional stay. Reflections like yours give us the valuable information we need to achieve this goal. We look forward to your return! Best, Rich Rivera, GM

10/10 – Excellent

Theresa

Séjour de 4 nuits en mars 2024

10/10 – Excellent

JEAN-FRANÇOIS

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
excellent
Séjour de 4 nuits en mars 2024
GM a répondu le 3 avr. 2024
Dear JEAN-FRANÇOIS, Fantastic! We are so happy that you had an excellent stay and we hope to welcome you back soon. Best, Rich Rivera, GM

6/10 – Acceptable

Rafael

Points faibles : État et installations de l’hébergement
Séjour de 5 nuits en mars 2024
GM a répondu le 3 avr. 2024
Dear Rafael, Thank you for your time reviewing our hotel; we appreciate your choosing us. We hope to provide you with a WOW experience upon your return to the area. Sincerely, Rich Rivera, GM

10/10 – Excellent

Kelli

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en mars 2024

10/10 – Excellent

Kimberly

Voyage d’affaires
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Perfect spot in Sarasota!
Séjour de 4 nuits en mars 2024
GM a répondu le 28 mars 2024
Dear Kimberly, We are thrilled you had a perfect stay! Thank you for the review, and please visit us again. Best, Rich Rivera, GM

10/10 – Excellent

Denise, Perkasie

Séjour de 2 nuits en mars 2024
GM a répondu le 20 avr. 2024
Dear Denise, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Rich Rivera, GM

10/10 – Excellent

Joann

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We went to the town to eat first, it required 45 minutes wait. Then we came back to the hotel and got waited on right the way. The food are delicious.
Séjour de 1 nuit en mars 2024
GM a répondu le 26 mars 2024
Dear Joann, We strive to provide excellent customer service and delicious meals, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Rich Rivera, GM

10/10 – Excellent

Judy

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Tameka the overnight manager was extremely helpful when we arrived very late due to flight delays. She went above and beyond to make our hotel stay enjoyable. Very very professional.
Séjour de 3 nuits en mars 2024
GM a répondu le 25 mars 2024
Dear Judy, Thank you for your five-star review and compliments on our team. While there are several things that I must worry about to make sure the hotel runs smoothly, I am confident that the service of Tameka will be top-notch. We appreciate your business and look forward to hosting you anytime you return to the area. Best, Rich Rivera, GM

8/10 – Bien

Janice

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en mars 2024
GM a répondu le 26 mars 2024
Dear Janice, Thank you for sharing this positive review, and we welcome you to visit us again anytime! Best, Rich Rivera, GM

6/10 – Acceptable

Doskhan

Séjour de 5 nuits en mars 2024
GM a répondu le 14 avr. 2024
Dear Doskhan, I'm sorry to hear not every aspect of your stay met your expectations. We improve our service through our guests' feedback, and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Best, Rich Rivera, GM

8/10 – Bien

Marlene

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 4 nuits en mars 2024

6/10 – Acceptable

ALAN DENNIS

Séjour de 7 nuits en mars 2024
GM a répondu le 25 mars 2024
Dear ALAN DENNIS, We strive to meet our guests’ expectations, and I'm sorry we fell short of yours. We appreciate your feedback and the time you spent sharing your review, as we always look for better ways to improve. Thank you for staying with us and we hope to see you again. Sincerely, Rich Rivera, GM

8/10 – Bien

Colby

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mars 2024

10/10 – Excellent

Krisztina

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It is comfortable nice, clean, friendly staff.
Séjour de 6 nuits en mars 2024
GM a répondu le 24 mars 2024
Dear Krisztina, Thank you, thank you, thank you! I can't thank you enough for your business and this great review. We are thrilled to have exceeded your expectations and look forward to serving you again. Best, Rich Rivera, GM

6/10 – Acceptable

Jose

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
The property location was beautiful and staff was very friendly , but the power went out in the rooms for over two hours from before dark till just after sunset and could not be in the room so i did not get to fully enjoy my room.
Séjour de 1 nuit en mars 2024
GM a répondu le 20 mars 2024
Dear Jose, While I appreciate your compliments, I am sorry that a power outage impacted your satisfaction with our hotel. This was an extraordinary circumstance. I understand your frustration, and I hope we get another chance to deliver an exceptional stay. Sincerely, Rich Rivera, GM

10/10 – Excellent

Chad

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Close to beach
Séjour de 4 nuits en mars 2024
GM a répondu le 15 mars 2024
Dear Chad, Thank you for allowing us the pleasure of hosting you! We appreciate your feedback and your positive review. We hope to see you back anytime you return to the area. Best, Rich Rivera, GM

8/10 – Bien

Ted

Séjour de 4 nuits en mars 2024
GM a répondu le 8 avr. 2024
Dear Ted, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Rich Rivera, GM

10/10 – Excellent

William

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
great pool, walkable to any thing we needed on CWB. refrigerator was broken, not great dining options on site.
Séjour de 3 nuits en mars 2024
GM a répondu le 12 mars 2024
Dear William, We appreciate you taking the time to share your comments with other travelers and us. I'm happy to hear you enjoyed your stay overall. Your review, which includes successes and areas for improvement, encourages our team to provide memorable guest experiences. Thank you for staying with us; there is no better compliment than a return visit. Best, Rich Rivera, GM

10/10 – Excellent

James

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 – Excellent

Randall

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The people at the front desk were always friendly & helpful.
Séjour de 4 nuits en février 2024
GM a répondu le 5 mars 2024
Dear Randall, The entire staff loves being a wonderful representation of Clearwater Beach and all the friendly people who live here. Thank you so much for taking the time to share your great rating with other guests and us. We hope to welcome you back soon for another enjoyable stay. Best, Rich Rivera, GM

10/10 – Excellent

David

Séjour de 2 nuits en février 2024

10/10 – Excellent

William

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is brand new and everything is perfect!
GM a répondu le 3 mars 2024
Dear William, Whenever guests use the word "perfect" regarding their stay at our hotel, we are all ears! Thank you so much for your business and for taking time out of your day to let the team know how much you enjoyed your time with us. Please come back soon. Best, Rich Rivera GM

10/10 – Excellent

Samuel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Clean, convenient
Séjour de 3 nuits en février 2024
GM a répondu le 3 mars 2024
Dear Samuel, Thank you for taking the time to share your kind and informative review. We're happy to know you came away completely satisfied with your experience due to our overall cleanliness and convenient location. We're pleased to have your commendation and we look forward to welcoming you back for another pleasurable stay soon. Best, Rich Rivera GM