Friendly staff, but worn out facility.
Classy, historic motel. The staff from the front desk to the breakfast helpers were all wonderful.
However, the room was really rundown and in disrepair. The toilet was plugged and remained so overnight until about 10:00 the next day. We were forced to leave the room and use the public facilities near the pool. We were just about to report it (morning) when it all of the sudden gurgled and flushed, which makes me wonder if the plug was somewhere outside the room and in main pipes.
The bath faucet would not work, so if you wanted a bath you had to fill it via the shower. When you did, flakes of metal fell to the tub floor from somewhere.
The border around the woodwork was all off and sitting around, the curtain movers were also off and sitting on the floor.
I know they were full, but even so, the breakfast area was WAY overcrowded.The food was very good, though.
We have stayed here several times before, including hosting an entire wedding party and guests some years ago.
However, it seems to keep running down without updates or repair.
Comment from Hotel Management
4-May-2017 by Best Western Hotels & Resorts , Hotel Management
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again.