Ratings based on 200 Verified Reviews

4.4 out of 5
89% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller from New York

outdated and in need of overhaul with awful food

Posted 19-Apr-2017
Pros: the location near the Pitons and fact that it was not crowded. the staff were all kind
Cons: Everything
Very scenic location but beach is overrun with boats that come too close (50 feet!) and fuel makes swimming unpleasant. There should also be a designated smoking sections on beach.The other nearby beach is a hassle to get to and doesn't offer the shade or level of loungers one expects from an exclusive resort. Property is isolated and owners should fund to pave the absolutely horrific road to get there from Souffriere. I see why others call it a prison. The rooms are stifling hot despite the fans ( no insulation) and afford no privacy when others occupy the same structure..who wants to hear neighbors in bed or their conversations? The food was awful and a throughback to the 70s...Ironically it is near fishing ports yet the hotel restaurants served mostly frozen seafood..the Kingfish and Dorado was like eating hard white bricks...the crab cakes at the beach had only a trace of crabmeat ..all cake and no crab? the cornish hen was scary- thought they were serving up the fruit bats..They have a farm so the greens were the highlight but getting a bowl of salad was like asking for caviar and despite my request for dressing on the side, it always came dressed. ditto with burger or wraps that came dozed with mayo/mustard...Guess the concept of fresh simple food has not hit them yet. the massive display of yogurts in fancy glass jars left for hours each day in heat -gross !...and unwanted sugar in everything -smoothies were pre-made not alla carte, and canned fruit/juice used
1 out of 5
by A verified traveller from Virginia

Don't drink the water no matter what they say.

Posted 9-Apr-2017
Pros: Very little.
Cons: Air conditioning should be added; the water treatment system should be thoroughly evaluated and repaired.
Location: Great scuba diving.
We have made over 30 trips to the Caribbean and on this trip, we both had stomach sickness; never happened before. The resort warned of a potential chlorine odor from the water, so we assumed that meant that it was safe to drink as they said (SHAME ON ME). The rooms are not air conditioned and our upper floor unit (which was a free upgrade) was unbearable for 3 or so hours every afternoon. I could get along with no TV and having to climb over 300 steps the reach the beach, but the heat was unbearable. I should say that the diving was the best I've experienced in the Caribbean, but that won't be enough to make me want to come back.
5 out of 5
Recommended
for Families
by A verified traveller

A True Getaway

Posted 31-Mar-2017
Pros: Beach, food, service, room, amenities, views, locations. Really -- everything!
Cons: Tiny complaint is that we would have loved a clock in our room! I am all for unplugging, but knowing the time when you wake up is helpful.
Location: It is remote and secluded on a bay and mountain overlooking the Pitons. You can scuba, snorkel, kayak and sail right from the beach. Day trips abound
Anse Chastenet is close to perfect. Remote, private, and picturesque, it is a far cry from many Caribbean resorts that are crowded and chaotic. The staff is superb. Your happiness if their primary concern and everyone goes above and beyond to make your day perfect. Day trips and excursions are arranged with a smile. Dining is easy and the meals delicious. The beach is lovely with just enough to do. The on-site scuba shop provided by 12-year-old son with a first-rate first scuba experience; the sunset sail was gorgeous. I traveled with my three older children (12, 15, 17) and our beachside room was spacious and welcoming. We will definitely return!
5 out of 5
Recommended
for Everyone
by A verified traveller from Vermont

Unique resort with stunning views

Posted 12-Mar-2017
The setting is one of the most beautiful in the Caribbean, overlooking the Pitons. The rooms are large and nicely decorated. The service was impeccable. The food was good, but very expensive. The use of non-motorized sports equipment was a nice bonus. The lodging and food are a bit overpriced. The worst part of this resort is the road - it is in horrible disrepair and is very steep and dangerous. We had to delay our arrival because our car couldn't make it up when the road was wet. Wouldn't advise renting a car because of the road.
5 out of 5
Recommended
for Everyone
by A verified traveller from Boston

Gorgeous setting on a beautiful island!

Posted 3-Mar-2017
Pros: The setting and service are both top notch!
Cons: The road to this hotel is awful and should be upgraded. The chairs in the Treetop Restaurant are so UNCOMFORTABLE. It is an easy upgrade. Do it.
Arrived at Anse Chastanet and was greeted by friendly staff and delicious drink. Our room was on the beach level and fantastic. We really were glad to have ac with some bug and humidity issues. The beach and location are simply stunning. The beach is so clean and pirsitine and Abo will take care of in getting chairs and all set up. The snorkeling right off beach is spectacular and the sea turtle is a must see. We had one bad experience dining the first night because our waitress was completely flighty and had not entered our order correctly. After that one experience, we thought the food and the service was fabulous! So fresh and delicious! Be aware that there is a 10% VAT and 10% service charge on everything including water. But don't worry, just breathe, relax, and enjoy!
5 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Beautiful place to stay

Posted 10-Feb-2017
Pros: The staff are awesome.
Cons: I feel the prices are too high . The hotel also charges too much for excursions , or any extras . I would also suggest to install a gondola
Location: It is in a beautiful location , very private . Sadly if you want to do anything nearby you will be overcharged if you book through the hotel .
We had a very good experience . Food and staff are awesome. Never felt overcrowded .
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 10-Feb-2017
Pros: The setting was beautiful
Cons: The water pressure in the rooms
Location: Snorkeling, hiking, biking, sailing, scuba, and many more activities were offered here. There were two beaches to enjoy.
We enjoyed a week at Anse Chastanet. The staff was attentive and friendly. The dining choices were excellent as were the excursions offered by the resort. The beach was very nice and the snorkeling was terrific.
5 out of 5
Recommended
for Everyone
by A verified traveller from B

Great beach food staff

Posted 30-Jan-2017
Very pleased with everything Great beach food staff
4 out of 5
Recommended
for Everyone
by A verified traveller from MetroWest Boston

Great stay - but oh! those steps!

Posted 12-Jan-2017
Pros: Its uniqueness and dive facility on the beach.
Cons: Maybe a gondola from the beach to the hillside rooms (LOL!) but other than that, I can think of nothing.
Location: St. Lucia is not a party island and outside of the resort, there isn't a lot of night life (that I knew of). There are some wonderful land excursions.
We planned a Christmas family (3) holiday in the Caribbean and since we had never been to St. Lucia, decided on Anse Chastanet. It was expensive (for us anyway), but worth the cost. We are a scuba diving family and this resort had a 5 star PADI facility(Scuba St. Lucia) right on the beach. Anse Chastanet resort has several beachside cottages/rooms, but we chose to stay in one of the hillside rooms with a view of the Pitons. The room itself, and the bathroom, was very spacious with an open floor plan; a king size bed and a full size (for my 27 year old son) bed did not diminish the size. There is a sitting area inside and a terrace. We stayed in room 7A, about half way up the hill. We counted the steps to the beach - 263! Going down is not difficult, and shuttle vans are available at the beach to take you back up. Excellent dive facility and wonderful dive sites. I would highly recommend getting a meal plan. We purchased an MAP plan (breakfast & dinner) and were so glad we did as the meal prices are high. Every one of the staff were pleasant and accommodating. For those of you worried about insects, insect repellant is provided in each room although we weren't bothered by any at all - the beachside is surrounded by foliage and forest, so you might need it more. The staff can set up and schedule land excursions to the mud baths, botanical gardens & waterfall, and the Tet Paul trail. There may be others but since we were only there for 5 days, we did all 3 in one day .
5 out of 5
Recommended
for Everyone
by A verified traveller from Ohio

Very nice hotel and staff

Posted 1-Jan-2017
Pros: The views are spectacular and the beaches were not very crowded at all.
Cons: Although they offered a free shuttle, travel from the beach to some of the restaurants was about 100 stair steps which can be tiring when climbing up.
While travel to and from the island was a nightmare for us, the stay at the hotel Turned out to be very nice. We would definitely recommend this place and we may very well be coming back in the future.