In-room safe, desk, blackout drapes, iron/ironing board

Reviews of DoubleTree by Hilton St. Louis Forest Park

4 out of 5
DoubleTree by Hilton St. Louis Forest Park
4550 Forest Park Ave, St. Louis, MO

Reviews

8.4

Very good

Rating 10 - Excellent. 509 out of 1002 reviews" "
Rating 8 - Good. 281 out of 1002 reviews" "
Rating 6 - Okay. 109 out of 1002 reviews" "
Rating 4 - Poor. 54 out of 1002 reviews" "
Rating 2 - Terrible. 49 out of 1002 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Bring your own towels and toilet paper if you plan to stay here.
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bed. So comfy.
Stayed 2 nights in Mar 2024
Response from Richelle on Mar 18, 2024
Dear Stephanie: Thank you for the high score and for selecting the DoubleTree Forest Park Hotel. We look forward to having you stay with us again. Take care and safe travels. Richelle

10/10 Excellent

Joan

Business traveller
Liked: Staff & service, property conditions & facilities
Excellent checking, fast and efficient.
Stayed 1 night in Mar 2024
Response from Richelle on Mar 14, 2024
Dear Joan: Thank you for the 5 STARS and for selecting the DoubleTree Forest Park Hotel, we look forward to having you stay with us again should your future travels bring you back to St. Louis. Take care and safe travels. Richelle

10/10 Excellent

jerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Richelle on Mar 14, 2024
Hello Jerardo: Thank you for selecting the DoubleTree Forest Park Hotel and the 5 STARS. We appreciate your business and look forward to having you with us again. Safe Travels! Richelle

6/10 Okay

Philip

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Richelle on Mar 11, 2024
Dear Philip: A low score, such as this, is a concern for us. Please feel free to let us know what we could have done to create a better experience for you. Thank you. Richelle

10/10 Excellent

Charles, Piedmont

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking is a hassle because of construction. For the price breakfast should be provided
Stayed 1 night in Feb 2024
Response from Richelle on Mar 5, 2024
Dear Charles: Thank you for your feedback, we do appreciate it. We do have offers with breakfast included. Take care and have a lovely week. Richelle

10/10 Excellent

Gina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of all the Double Trees I've stayed at this one was average to good, but not excellent. The covered, secure, parking was nice, but the garage is not connected to the hotel, so you have to walk the garage back out to the front of the hotel. That was fine for most, but if you are disabled, that would be difficult based on the steepness of the garage. Additionally, this means, you need to unload/load your bags at the drop off zone, unless you want to haul them into the garage as it's not conducive to use a cart in the garage. There's not even a good staircase to use from the garage; you, literally, have to walk all the way back down and there is limited disabled parking or lower level parking. The garage is, actually, tight, too, so if you have an oversized vehicle, it will be difficult to maneuver. The front desk, cleaning crew and other staff were friendly and the attached Applebee's is nice if you don't want to venture out for dinner (that IS accessible from ground level and there is a door from the hotel to the restaurant). Other than that, the rooms are a bit loud because, while there are independent thermostats in each room, a fan blows, constantly, throughout the night and you can't shut it off (I asked). I'm not sure if this is all rooms, or just my room/floor, but if you want quiet, this fan will bother you, more than likely. The black out curtains were nice and the TV is large (around 50").
Stayed 4 nights in Feb 2024
Response from Richelle on Mar 5, 2024
Dear Gina: Thank you for your feedback, we always appreciate our guests incite. Take care and we hope to have you with us again should your travels bring you back to St. Louis. Richelle

10/10 Excellent

Annette

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and felt safe.
Stayed 1 night in Feb 2024
Response from Richelle on Feb 23, 2024
Hello Annette: Thank you for the high score and for your positive feedback. We appreciate your time and look forward to having you with us again should your future travels bring you back to ST. Louis. Take care and have a wonderful weekend. Richelle

10/10 Excellent

Annette

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful facilities. Great location.
Stayed 5 nights in Feb 2024
Response from Richelle on Feb 23, 2024
Thanks so much Annette, we appreciate the high score and comments. As you mentioned, we DO have a great location. :) Within walking distance are several restaurants and the metro link is less than one block away for fast and inexpensive travel.Many attractions within 4 miles or less. It's fantastic having a hotel in the center of it all. Take care and we hope to have you with us again should your travels bring you back to St. Louis. Richelle

10/10 Excellent

Annette

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the property and the staff. Made us feel very welcome and eveen prayed for my family during the time we were at the hospital.
Stayed 5 nights in Feb 2024
Response from Richelle on Feb 23, 2024
Dear Annette: Thank you for your comments and high score. We are fortunate to have a very caring staff, we appreciate your time and wishing for you and your family that good health and happiness are right around the corner. Take care, Most Sincerely, Richelle

6/10 Okay

Brad

Travelled with family
Liked: Staff & service, property conditions & facilities
It's fine but I probably wouldn't stay there again through Expedia. They put the 3rd party bookings in the rooms next to the parking garage. We had a fine view of gray concrete and no natural light. Lots of noise from vehicles coming and going late at night. The bed was too soft. Couch was broken. We had A/C & toilet issues that were fixed promptly. Plenty of food options and Forest Park within one block though. Breakfast buffet price was reasonable if you decide not to go out.
Stayed 3 nights in Feb 2024
Response from Richelle on Feb 16, 2024
Dear Brad: We assign guestrooms as they become available to all guests regardless of how the reservations were made. Like most city hotels, views are going to be either looking at buildings, parking lots or garages or the street. Glad you enjoyed our breakfast buffet and our area that does have many restaurant options. Thank you for selecting the DoubleTree Forest Park Hotel and we look forward to having you with us again, should your travels bring you back to St. Louis. Take care and thank you.

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To check in is very little parking
Stayed 2 nights in Feb 2024
Response from Richelle on Feb 23, 2024
Hello Michelle and thank you for your feedback and for selecting the DoubleTree Forest Park Hotel. Take care and have a wonderful week. Richelle

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Richelle on Feb 23, 2024
Hello Andrew and thank you for selecting the DoubleTree Forest Park Hotel. We appreciate the high score and look forward to having you stay with us again should your future travels bring you back to St. Louis. Take care and see you soon! Richelle

10/10 Excellent

Frank

Stayed 2 nights in Feb 2024
Response from Richelle on Feb 9, 2024
Thank you, Frank, for selecting the DoubleTree Forest Park Hotel, and for the GREAT Score! We look forward to seeing you again should your future travels include St. Louis. Take care and have a fun weekend. Richelle

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have had construction going on for months, which is annoying but I guess doesn’t affect things that much. The hotel itself is always lovely and the staff is always friendly.
Stayed 1 night in Jan 2024
Response from Richelle on Feb 5, 2024
Hello and thank you for the feedback. Our hotel is not under construction and I realize it does look like this from the street. The University/Hospital complex next door is expanding next door to us. Thank you and we appreciate your positive comment regarding our lovely hotel and our friendly staff. Take care and we hope to have you with us again soon. Richelle

6/10 Okay

Linda

Travelled with family, Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
Parking garage is difficult and small
Stayed 1 night in Jan 2024
Response from Richelle on Jan 29, 2024
Hello Linda and thank you for your feedback. The garage is owned and managed by the hospital next door to us, the hotel rents the convenient parking spots for our guests at the low cost of 15 per car, per night. All parking garages sizes are the standard size. Thank you and have an enjoyable week.

4/10 Poor

Linda

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I like the convenience of being close to the hospital for my son. The staff at check in was rude and not helpful.
Stayed 1 night in Jan 2024
Response from Richelle on Jan 29, 2024
Dear Linda: Thank you for your feedback, we apologize that your experience was not as pleasant as we had hoped. Take care and hope all is well with your son.

10/10 Excellent

Kali

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nnear Barnes Jewish
Stayed 1 night in Jan 2024
Response from Richelle on Jan 29, 2024
Dear Kali: thank you for the high score and for selecting the DoubleTree Forest Park Hotel. We look forward to having you stay with us again. Take care and have an enjoyable day. Richelle

10/10 Excellent

Missy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked that i could walk thru to hospital easily to visit family member not have to drive back and forth the rooms was very clean and qiut stay food was amazing too
Stayed 1 night in Jan 2024
Response from Richelle on Jan 29, 2024
Dear Missy: Thank you for the high score and for selecting the DoubleTree Forest Park Hotel. We look forward to having you stay with us again. Take care and have an enjoyable day. Richelle

6/10 Okay

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel was nice and convent. They gave me two warm cookies when I checked in. (Burnt to a crisp, you couldn’t eat them). The room is attached to a parking garage- h window looks into said garage. It is noisy. Guests are very loud. But this is not the hotels fault. Room was nice- mattress is a bit hard.
Stayed 1 night in Jan 2024
Response from Richelle on Jan 12, 2024
Dear Michele, thank you for your feedback, we do appreciate this information. I'm so very sorry about the cookies. The cookie oven is programmed for the allotted length of time to ensure all cookies come out perfect. We will check on the timer. Like all hotels in cities, the view can range from either another building, a city street or highway. Thank you again for staying with us and we wish for you a Happy New Year! Most Sincerely, Richelle

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here multiple times and will return, it is a lovely facility
Stayed 1 night in Jan 2024
Response from Richelle on Jan 29, 2024
Dear Amanda: Thank you for the high score and for selecting the DoubleTree Forest Park Hotel. We look forward to having you stay with us again. We do appreciate your business. Thank you and see you soon. Richelle

6/10 Okay

Hong

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
I like the location. Don't like the parking charge.
Stayed 1 night in Dec 2023
Response from Richelle on Jan 12, 2024
Thank you for the feedback, we do appreciate it. City parking does have a fee. Our neighboring hotels parking ranges from 25 to 35 per night. We are happy that we are able to charge 15 per night with in/out access. Thank you for your time and we do look forward to having you with us again. Take care and Happy New Year! Richelle

10/10 Excellent

Douglas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Richelle on Jan 12, 2024
Thank you, Douglas for selecting the DoubleTree Forest Park Hotel, we look forward to having you stay with us again should your future travels bring you back to St. Louis. Take care and Happy New Year!

10/10 Excellent

Kali

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Excellent for dr visit at Barnes.
Stayed 1 night in Jan 2024
Response from Richelle on Jan 12, 2024
Thank you, Kali for selecting the DoubleTree Forest Park Hotel. Good to know that you had a easy check in experience and we are close to your destination. Take care and Happy New Year!

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Richelle on Jan 12, 2024
Thank you, Ronnie for selecting the DoubleTree Forest Park Hotel, we look forward to having you stay with us again should your future travels bring you back to St. Louis. We appreciate the high score :) Take care and Happy New Year!

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Richelle on Feb 9, 2024
Thank you, Kelly, for selecting the DoubleTree Forest Park Hotel, we hope to see you again should your future travels include St. Louis. Take care and have a fun weekend. Richelle

10/10 Excellent

Lola

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Covered walkway to Barnes Hospital
Stayed 3 nights in Dec 2023
Response from Richelle on Jan 12, 2024
Thank you, Lola for selecting the DoubleTree Forest Park Hotel, we look forward to having you stay with us again should your future travels bring you back to St. Louis. We appreciate the high score :) and glad our location worked out well for you. Take care and Happy New Year!

10/10 Excellent

Tamara

Liked: Cleanliness, property conditions & facilities, room comfort
The staff is very friendly and take really good care of the hotel, The cleaning crew does and excellent job. I was staying while my Father was at Barnes hospital and the hotel is so convenient and can be access through the skywalks which was so helpful for early/late times.
Stayed 2 nights in Dec 2023
Response from Richelle on Jan 12, 2024
Thank you, Tamara for selecting the DoubleTree Forest Park Hotel, we look forward to having you stay with us again should your future travels bring you back to St. Louis. We appreciate the high score :) and wonderful comments about our hotel staff and convenient location. Take care, hope all is well with your dad and Happy New Year!

10/10 Excellent

Elise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was difficult
Stayed 1 night in Dec 2023
Response from Richelle on Jan 31, 2024
Dear Elise: We apologize that you found parking to be difficult. Our hotel rents parking spaces for our guests in the garage that is attached to our hotel. To enter the garage, guests need to check in first and our desk staff member will provide a key that opens the garage gate. The entrance to the garage is a few yards from our front door on Forest Park Ave. and you can also exit on the Forest Park side of the garage. We do thank you for the high score and providing your feedback. Do take are and we hope to have you with us again should your future travels bring you back to St. Louis. Most Sincerely, Richelle

10/10 Excellent

Ronnie

Stayed 1 night in Dec 2023
Response from Richelle on Jan 12, 2024
Thank you, Ronnie for selecting the DoubleTree Forest Park Hotel, we look forward to having you stay with us again should your future travels bring you back to St. Louis. We appreciate the high score :) Take care and Happy New Year!

10/10 Excellent

Tyson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the dining choices were nice and staff was great!
Stayed 2 nights in Dec 2023
Response from Richelle on Jan 12, 2024
Thank you, Tyson for selecting the DoubleTree Forest Park Hotel, we look forward to having you stay with us again should your future travels bring you back to St. Louis. We appreciate the high score :) Take care and Happy New Year!

10/10 Excellent

Rachael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Richelle on Jan 12, 2024
Thank you, Rachael for selecting the DoubleTree Forest Park Hotel, we look forward to having you stay with us again should your future travels bring you back to St. Louis. We appreciate the high score :) Take care and Happy New Year!

8/10 Good

Henry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Richelle on Jan 12, 2024
Thank you, Henry for selecting the DoubleTree Forest Park Hotel, we look forward to having you stay with us again should your future travels bring you back to St. Louis. Take care and Happy New Year!

10/10 Excellent

Kali

Stayed 1 night in Dec 2023

10/10 Excellent

Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was clean, staff very helpful and friendly.
Stayed 1 night in Dec 2023
Response from Richelle on Jan 12, 2024
Thank you, Eugenia for selecting the DoubleTree Forest Park Hotel, we look forward to having you stay with us again should your future travels bring you back to St. Louis. We appreciate the high score :) Take care and Happy New Year!

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Richelle on Jan 12, 2024
Thank you, Darcy for selecting the DoubleTree Forest Park Hotel, we look forward to having you stay with us again should your future travels bring you back to St. Louis. We appreciate the high score :) Take care and Happy New Year!

8/10 Good

Connor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend if staying the area. Clean and quiet.
Stayed 2 nights in Nov 2023
Response from Richelle on Jan 12, 2024
Thank you, Connor for selecting the DoubleTree Forest Park Hotel, we look forward to having you stay with us again should your future travels bring you back to St. Louis. We appreciate the high score :) Take care and Happy New Year!

4/10 Poor

Traci

Stayed 2 nights in Nov 2023
Response from Richelle on Jan 12, 2024
Thank you, Traci for selecting the DoubleTree Forest Park Hotel, Feel free to let us know what we could have done better to get a higher score form you. Take care and Happy New Year!

8/10 Good

Kristin G-I

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Richelle on Jan 12, 2024
Thank you, Kristin for selecting the DoubleTree Forest Park Hotel, we look forward to having you stay with us again should your future travels bring you back to St. Louis. We appreciate the score and hope on your next stay we can earn a 10 for an excellent experience. Take care and Happy New Year!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Richelle on Jan 12, 2024
Thank you, Ashley for selecting the DoubleTree Forest Park Hotel, we look forward to having you stay with us again should your future travels bring you back to St. Louis. We appreciate the high score :) Take care and Happy New Year!

6/10 Okay

Tom

Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Richelle on Nov 17, 2023
Hello Tom and thank you for staying with us at the DoubleTree Forest Park Hotel. Please let us know what we could have done differently to get a better score from you. Thank you in advance for your time. Richelle

10/10 Excellent

Herbert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you all so very much! The staff was super approachable, friendly, and organized!
Stayed 1 night in Nov 2023
Response from Richelle on Nov 14, 2023
Dear Herbert: Thank you for the high score and positive feedback, we do appreciate it. Take care and we look forward to having you with us again on your future travels to St. Louis. Richelle

4/10 Poor

Sheri

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Not convenient to children's hospital!
Not convenient to the children's hospital! Long winding walk. Loud construction sounds early in the morning. Parking garage and walkway literally right outside the window. Not worth the extra money compared to other hotels in the area that offer more amenities.
Stayed 1 night in Nov 2023
Response from Richelle on Nov 14, 2023
Dear Sheri: Thank you for your feedback, I assume only you walked outside to get to Children's? Our 3rd floor connects to the skywalk which our guests find very convenient. By following the signs our guests directly to Children's Hospital. Once on our 3rd floor take a right and there is the door that connects to the skywalk aka bridge. Go through the set of doors and you have no choice but to take a right. Guests will be walking past the pharmacy, follow the signs and Children's Hospital is on the right. I hope these directions are helpful. If our "Central West End" guestrooms are selected, they face the streets of the Central West End. Thank you for your time Sheri and wishing for you and your family a safe and healthy holiday season. Richelle

10/10 Excellent

Sheri

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Nov 2023
Response from Richelle on Nov 14, 2023
Thank you, Sheri, for the high rating, we appreciate it and look forward to seeing you again. Have a wonderful 2024. Richelle

10/10 Excellent

Amy

Stayed 1 night in Nov 2023
Response from Richelle on Nov 14, 2023
Thank you very much for the high rating, Amy, we appreciate it and look forward to having you with us in the future. Have a wonderful 2024. Richelle

10/10 Excellent

Lucille

Stayed 1 night in Nov 2023
Response from Richelle on Nov 14, 2023
Dear Lucille: Thank you for the high score of 10. We do appreciate your business and look forward to having you stay with us again should your future travels bring you back to ST. Louis. Have a wonderful upcoming Holiday Season. Richelle

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
There's a lot to be said about the location of this hotel. There's an Applebee's connected to the hotel, or restaurants within walking distance and it's next to a major hospital.
Stayed 3 nights in Nov 2023
Response from Richelle on Nov 7, 2023
Dear Aaron: Thank you for the high score and comments. As you mentioned, we are in a great location. Also, we are 4 miles from downtown where Busch Stadium, Enterprise Center and the Gateway Arch is located. 2 miles or less from Forest Park, Zoo, Botanical Gardens, Fox Theater and other fun things to do and see. The Metro Link is right out our back door, the Metro provides fast and inexpensive transportation to several locations. We look forward to having you with us again Aaron. Take care and enjoy your upcoming holidays.

10/10 Excellent

Bethany

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice, and convenient! Loved that they had a restaurant attached and several nearby businesses within walking distance.
Stayed 1 night in Nov 2023
Response from Richelle on Nov 7, 2023
Dear Bethany: Thank you for the high score and positive feedback. As you mentioned, we are in a convenient location. We are 4 miles from downtown where Busch Stadium, Enterprise Center and the Gateway Arch is located. 2 miles or less from Forest Park, Zoo, Botanical Gardens, Fox Theater and other fun things to do and see. The Metro Link is right out our back door, the Metro provides fast and inexpensive transportation to several locations. We look forward to having you with us again Aaron. Take care and enjoy your upcoming holidays.

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to SLU
Stayed 1 night in Nov 2023
Response from Richelle on Nov 6, 2023
Thank you for the high rating, Cynthia. We look forward to having you with us again. Take care and see you soon. Richelle

2/10 Terrible

Holly

Stayed 1 night in Nov 2023