Title: The Arch Convention Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Arch Convention Hotel Hotel with an indoor pool, 6-minute walk to America's Center Convention Complex ![1 bedroom, hypo-allergenic bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/13600/13545/94447d07.jpg?impolicy=resizecrop&rw=598&ra=fit) ![1 bedroom, hypo-allergenic bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/13600/13545/fcd6c969.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/20000/13600/13545/6fd93645.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/13600/13545/2857a481.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, open 10:00 AM to 10:00 PM, free cabanas, sun loungers](https://images.trvl-media.com/lodging/1000000/20000/13600/13545/2186841d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to America's Center Convention Complex and Dome at America’s Center, The Arch Convention Hotel provides a free daily manager's reception, dry cleaning/laundry services, and a fireplace in the lobby. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center. 6.6 ## Popular amenities - Housekeeping - Pool - 24/7 front desk - Parking available - Gym - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=13545&PinnedHotelID=13545&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=13545&PinnedHotelID=13545&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=13545&PinnedHotelID=13545&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=13545&PinnedHotelID=13545&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=13545&PinnedHotelID=13545&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=13545&PinnedHotelID=13545&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=13545&PinnedHotelID=13545&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=13545&PinnedHotelID=13545&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![1 bedroom, hypo-allergenic bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/13600/13545/94447d07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Double Room (Two Queen Bed Room) ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hypo-allergenic bedding Separate bedroom Down duvet Hair dryer - 200 sq ft - Sleeps 4 - 2 Queen Beds ![1 bedroom, hypo-allergenic bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/13600/13545/a91330b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Single Room (King Bed Room) ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hypo-allergenic bedding Separate bedroom Down duvet Hair dryer - 200 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, hypo-allergenic bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/13600/13545/fcd6c969.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Room (Executive King Room) ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hypo-allergenic bedding Separate bedroom Down duvet Hair dryer - 220 sq ft - Sleeps 5 - 1 King Bed ![1 bedroom, hypo-allergenic bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/13600/13545/21bd2311.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hypo-allergenic bedding Separate bedroom Down duvet Hair dryer - 260 sq ft - 1 bedroom - Sleeps 5 - 1 King Bed and 1 Double Sofa Bed ![1 bedroom, hypo-allergenic bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/13600/13545/94447d07.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room (Two Queen Hearing Mobility Access) ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hypo-allergenic bedding Separate bedroom Down duvet Hair dryer - 200 sq ft - Sleeps 4 - 2 Queen Beds ![1 bedroom, hypo-allergenic bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/13600/13545/a91330b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room (King Hearing Mobility Access) ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hypo-allergenic bedding Separate bedroom Down duvet Hair dryer - 200 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, hypo-allergenic bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/13600/13545/fcd6c969.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room (Executive King Mobility Access) ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hypo-allergenic bedding Separate bedroom Down duvet Hair dryer - Sleeps 3 - 1 King Bed ![1 bedroom, hypo-allergenic bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/13600/13545/fcd6c969.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room (One Queen Hearing Accessible) ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hypo-allergenic bedding Separate bedroom Down duvet Hair dryer - Sleeps 2 - 1 Queen Bed ![1 bedroom, hypo-allergenic bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/13600/13545/fcd6c969.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room (One Queen Roll in Shower Access) ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hypo-allergenic bedding Separate bedroom Down duvet Hair dryer - Sleeps 2 - 1 Queen Bed ![1 bedroom, hypo-allergenic bedding, down comforters, in-room safe](https://images.trvl-media.com/lodging/1000000/20000/13600/13545/fcd6c969.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room (One Queen Hearing Mobility Bathtub) ### Highlights Air conditioning Connecting rooms available Refrigerator Flat-screen TV Hypo-allergenic bedding Separate bedroom Down duvet Hair dryer - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Seasonal outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/470000/465800/465749/w3837h2557x3y3-9ad1d3bb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Sonesta Chase Park Plaza St. Louis Central West End - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSt-Louis-Hotels-The-Arch-Convention-Hotel.h13545.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSt-Louis-Hotels-The-Arch-Convention-Hotel.h13545.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.63300%2C-90.19263&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=nprr_EsMYYL7jN1RFfT4MFFCQcs=) 811 N 9th Street, St. Louis, MO, 63101 #### What's nearby - America's Center Convention Complex - 6 min walk - 0.6 km - City Museum - 8 min walk - 0.7 km - Dome at America’s Center - 9 min walk - 0.8 km - Busch Stadium - 14 min walk - 1.2 km - Gateway Arch - 16 min walk - 1.4 km #### Getting around - St. Louis Gateway Station - 5 min drive - Convention Center Station - 8 min walk - St. Louis Lambert Intl. Airport (STL) - 21 min drive #### Restaurants - ‪Renaissance Concierge Lounge - ‬4 min walk - ‪The Over/Under Bar & Grill - ‬4 min walk - ‪Flamingo Bowl - ‬5 min walk - ‪Rooster - ‬4 min walk - ‪Starbucks - ‬4 min walk ## About this property ### The Arch Convention Hotel Hotel near America's Center Convention Complex Located close to Dome at America’s Center and City Museum, The Arch Convention Hotel provides a free daily manager's reception, dry cleaning/laundry services, and a fireplace in the lobby. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi. Other perks include: - An indoor pool along with free cabanas and sun loungers - Self parking (surcharge), express check-out, and a reception hall - A front-desk safe, smoke-free premises, and a TV in the lobby - Tour/ticket assistance, multilingual staff, and laundry services - Guest reviews say great things about the helpful staff Room features All 293 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes. Extra amenities include: - Hypo-allergenic bedding and down comforters - Bathrooms with bathtubs and free toiletries - 50-inch flat-screen TVs with premium channels - Refrigerators, microwaves, and coffee/tea makers ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/14900/14877/335a172e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency St. Louis at The Arch Downtown St. Louis - Pet-friendly - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 3,992 reviews CA $139 CA $164 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=14877&PinnedHotelID=14877&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/20000/15900/15877/80c7c7a2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pear Tree Inn St. Louis Convention Center Downtown St. Louis - Pool - Hot tub - Breakfast included - Pet-friendly 8.8 Excellent 1,020 reviews CA $129 CA $151 total includes taxes & fees Nov 12 - 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Breakfast included - Pet-friendly - Free WiFi - Gym 7.6 Good 554 reviews CA $114 CA $133 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=76510730&PinnedHotelID=76510730&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/107000000/106720000/106715700/106715696/ccf67b25.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The West End Central West End - Free WiFi - Air conditioning - Gym - Parking available 8.4 Very good 379 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-15&endDate=2025-11-16&selected=106715696&PinnedHotelID=106715696&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking available (USD 40 per day) - Street parking available - Uncovered self parking on site (USD 40 per day) - Limited onsite parking - Wheelchair-accessible parking available - Onsite parking includes off-street options ### Food and drink - Free daily manager's reception - Snack bar/deli ### Things to do - 24-hour gym - Indoor pool - TV in common areas ### Family friendly - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Shared microwave - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 24-hour business center - Computer station - Conference center (10,000 square feet of space) - Meeting rooms ### Outdoors - Free pool cabanas - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Handrails in stairways - Lever door handles - Stair-free path to entrance - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible public washroom ### More - 5 floors - Ballroom - Banquet hall - Built in 1986 - Fireplace in lobby - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Down comforter - Hypo-allergenic bedding ### Bathroom - Bathtub - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 50-inch flat-screen TV with premium digital channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free daily newspapers - Free local calls - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 4 PM; Check-in end time: midnight Contactless check-in available Minimum check-in age: 21 ### Check-out Check-out before 11 AM Contactless check-out available Late check-out subject to availability Late check-out fee: USD 35.00 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The property will be renovating from December 14 2024 to December 31 2025 (completion date subject to change). The following areas are affected: - Parking area Alternate facilities will be available offsite during the renovation. During renovations, the hotel will make every effort to minimize noise and disturbance. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 50.00 per stay We have included all charges provided to us by the property. ### Optional extras - Uncovered self parking fee: USD 40 per day - Nearby parking fee: USD 40 per day (410 ft away) - Late check-out fee: USD 35.00 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a smoke detector This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 10:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Construction is underway at a neighboring building and there may be noise disturbance from the construction work Guests under 17 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Ramada Plaza Hotel St. Louis Downtown/At Convention Center Ramada Plaza St. Louis Downtown/At Convention Center Holiday Inn St. Louis Downtown Conv Ctr Hotel Holiday Inn Conv Ctr Hotel Holiday Inn St. Louis Downtown Conv Ctr Holiday Inn Conv Ctr ## Frequently asked questions ### Does The Arch Convention Hotel have a pool? > Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM. ### Is The Arch Convention Hotel pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at The Arch Convention Hotel? > Self parking is available for USD 40 per day. Limited spots are available. ### What time is check-in at The Arch Convention Hotel? > Check-in start time: 4 PM; Check-in end time: midnight. ### What time is check-out at The Arch Convention Hotel? > Check-out is at 11 AM. Late check-out is available for USD 35.00 (subject to availability). ### Where is The Arch Convention Hotel located? > Located in Downtown St. Louis, this hotel is within a 15-minute walk of America's Center Convention Complex, Dome at America’s Center, and City Museum. Old Courthouse and Horseshoe St. Louis Casino are also within 1 mi (2 km). Convention Center Station is 8 minutes by foot and 8th and Pine Station is 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Arch Convention Hotel Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 270 8 - Good 208 6 - Okay 190 4 - Poor 143 2 - Terrible 189 ### 6.8/10 Cleanliness ### 7.4/10 Staff & service ### 6.4/10 Amenities ### 6.4/10 Property conditions & facilities ### 6.6/10 Eco-friendliness ### 2/10 Terrible #### Valerie Aug 17, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The staff were very nice. ##### Valerie Stayed 1 night in Jun 2025 ### 4/10 Poor #### April Oct 23, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Room was not cleaned at all, stained sheets and hairy shower. It was gross. ![](https://a.travel-assets.com/ugc/hotel-reviews/d039c905-834f-42b7-90c6-5a0b2726a1ea-1761232889593.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4a25d71b-6ebe-447d-b223-ed1be5c826b7-1761232889584.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/9dcb6007-7060-44b8-b19c-21c230098238-1761232889564.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/26cb34f6-c911-4f19-aba2-00e374295898-1761232889840.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### April Stayed 2 nights in Oct 2025 ### 6/10 Okay #### Samantha Sep 8, 2025 Disliked: Amenities Lots of construction, limited parking, bit run down but ok for 1 night. ##### Samantha Stayed 1 night in Sep 2025 ### 8/10 Good #### Mena Jun 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel! My first visit and I was impressed ##### Mena Stayed 1 night in Jun 2025 ### 4/10 Poor #### Brandon Sep 27, 2025 Disliked: Amenities, property conditions & facilities Neglect. ##### Brandon Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Christopher Jul 21, 2025 Disliked: Cleanliness, property conditions & facilities I would only go here if every hotel was sold out and if my car is not a option ##### Christopher Stayed 1 night in Jul 2025 ### 6/10 Okay #### Maria Sep 12, 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities Bedding was dirty at my room. There were stains on the pillow that resembled blood. Lots of hair in the bedding. ##### Maria Stayed 1 night in Sep 2025 ### 8/10 Good #### Darla Sep 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff at the front desk was very nice. The only thing I was disappointed in was the pool. It was supposed to be a heated pool and it was very cold, so cold I couldn't swim. I told the lady at the desk and she checked it and said she would tell the maintenance man. ##### Darla Stayed 1 night in Sep 2025 ### 4/10 Poor #### Cynthia Aug 19, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Very seedy area where the hotel is. Abandoned parking lot adjacent with vagrants hanging out there all the time making it feel very unsafe. Free parking on the street but risky to leave a nice vehicle parked there. ##### Cynthia Stayed 1 night in Aug 2025 ### 4/10 Poor #### Jamela Sep 7, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities It was a catfish ##### Jamela Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### anthony dean Aug 17, 2025 Liked: Cleanliness, staff & service They need cooffe bigger and keep refill in the lobby ...the pool is too cold dont they have heated pool ##### anthony dean Stayed 2 nights in Aug 2025 ### 6/10 Okay #### Stephanie Sep 20, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The property was not as the picture portrayed it to be, it’s a computer generated picture. The area around the hotel is dirty and in the bad part of town, but a half a block away is nice. The air conditioner would only cool the room to 71 degrees when it was almost 100 degrees outside. The whole situation was very uncomfortable!! ##### Stephanie Stayed 3 nights in Sep 2025 ### 8/10 Good #### Selena Jun 7, 2025 Liked: Cleanliness Overall stay was great, great location where I needed to go but some of the staff was very rude! ![](https://a.travel-assets.com/ugc/hotel-reviews/90942a31-5db5-4f84-9044-2ea8f6a26069-1749329204692.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f756b715-b76d-4d8d-820b-2a9d1a129904-1749329204930.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Selena Stayed 1 night in Jun 2025 ### 4/10 Poor #### Danielle Sep 7, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities They knew there was a concert and a baseball game this weekend and only one elevator worked. It took us asking multiple times for towels to be delivered. The shower barely worked. They didn’t clean our room. ##### Danielle Stayed 2 nights in Sep 2025 ### 4/10 Poor #### Kurt Aug 11, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Our room smelled like mold/mildew. The pool was cloudy. The overall look and feel of the hotel was dirty. ##### Kurt Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Takia Jun 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Loved it ##### Takia Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Lexi Jul 30, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities This stay was dirty, mold in our rooms, air-conditioning leaking and floor was wet, no room service, sink was cracked. Horrible hotel! ##### Lexi Stayed 2 nights in Jul 2025 ### 2/10 Terrible #### krystle Sep 6, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The room was not cleaned properly. There were urine stains on the floor upon arrival, the toilet seat was yellow, shower barely worked. Stains on the sheets. I have photos of everything! Will not recommend. I wish more ppl gave more honest reviews. It helps!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/f43b1c6f-8aed-488a-95fc-2ee30d968eaf-1757179283078.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e34091a1-dcf1-4225-acec-d9477098cd06-1757179285024.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/58a15691-7c3e-4fb0-a57f-d98c0d3465f4-1757179285171.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c27dadd8-646f-4540-beb5-ecd5ffb25a37-1757179283744.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### krystle Stayed 1 night in Sep 2025 ### 8/10 Good #### Rosemarie Jul 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Large room with nice layout. Terrible pillows and poor lighting in bathroom ##### Rosemarie Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Kahila Celeste' Jul 24, 2025 👍👍👍‼️‼️‼️ ##### Kahila Celeste' Stayed 1 night in Jul 2025 ### 8/10 Good #### James g Jun 16, 2025 Liked: Staff & service Greetings it was blessed I thank God ##### James g Stayed 1 night in Jun 2025 ### 4/10 Poor #### Dave Aug 20, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I selected this hotel for the amenities, location, and pricing. There was no breakfast because the restaurant was closed, and the pool was filthy. The water smelled, there was visible dirt on the sides of the pool, and the water was cloudy. However, the room itself was wonderful, clean, and presentable. Just utterly disappointed that we did not get amenities we were expecting, with no disclaimer or anything. ##### Dave Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Marcus Aug 11, 2025 Liked: Amenities Disliked: Cleanliness, staff & service This must be the dirtiest hotel I’ve ever stayed in. The glass in the entry doors to reception were filthy and the public areas were covered in a heavy build up of dust which looked liked it hadn’t been cleaned in ages. In the 3 days I was there I didn’t see anyone cleaning any of the public areas ##### Marcus Stayed 2 nights in Aug 2025 ### 2/10 Terrible #### Tim Sep 21, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely terrible. Towels were paper thin. Hotel maid told us they were out of toilet paper & couldn’t access an unoccupied room to borrow a roll. Only 1 elevator working & we got stuck in it. The phone in the elevator was not in working condition. We sounded the alarm button with no response. Fortunately my cell phone worked and I called the fire department. Hotel reeked of marijuana. Appears that renovation is being done but no sign of work being done. We expect a refund! ##### Tim Stayed 2 nights in Sep 2025 ### 8/10 Good #### Christina Jun 15, 2025 Liked: Cleanliness, amenities, property conditions & facilities It was within walking distance to the The Dome where we were attending an event. The bed was pretty uncomfortable and the room had a view of the indoor pool, kinda wierd. ##### Christina Stayed 1 night in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Kansas City Marriott Downtown](https://www.expedia.ca/Kansas-City-Hotels-Kansas-City-Marriott-Downtown.h22215.Hotel-Information) > > [Hotels in Hartford](https://www.expedia.ca/Hartford-Hotels.d180005.Travel-Guide-Hotels) > > [Hotel Lotus Kansas City Stadium](https://www.expedia.ca/Kansas-City-Hotels-Hotel-Lotus.h40014.Hotel-Information) > > [Loews Kansas City Hotel](https://www.expedia.ca/Kansas-City-Hotels-Loews-Kansas-City-Hotel.h37225812.Hotel-Information) > > [The Westin Kansas City at Crown Center](https://www.expedia.ca/Kansas-City-Hotels-The-Westin-Kansas-City-At-Crown-Center.h2811.Hotel-Information) > > [HiltonHotels Hotels in North York](https://www.expedia.ca/North-York-Toronto-Hotels-Hilton-Hotels.0-n6070426-0--bHiltonHotels.Travel-Guide-Filter-Hotels) > > [Quality Inn and Suites Petawawa](https://www.expedia.ca/Pembroke-Hotels-Quality-Inn-And-Suites-Petawawa.h2832200.Hotel-Information) > > [Luxury Hotels in Winnipeg](https://www.expedia.ca/Winnipeg-Hotels-Luxury-Hotel.0-0-d6141041-tLuxuryHotel.Travel-Guide-Filter-Hotels) > > [BestWestern Hotels in Langford](https://www.expedia.ca/Langford-Hotels-Best-Western.0-0-d6215644--bBestWestern.Travel-Guide-Filter-Hotels) > > [Hotel Phillips Kansas City Curio Collection by Hilton](https://www.expedia.ca/Kansas-City-Hotels-Hotel-Phillips-Kansas-City-Curio-Collection-By-Hilton.h4671.Hotel-Information) > > [St. Louis Union Station Hotel, Curio Collection by Hilton](https://www.expedia.ca/St-Louis-Hotels-St-Louis-Union-Station-Hotel.h8738.Hotel-Information) > > [Ameristar Casino Hotel Kansas City](https://www.expedia.ca/Kansas-City-Hotels-Ameristar-Casino-Hotel-Kansas-City.h41546.Hotel-Information) ### Flights > [Flights from Edmonton (YEG) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yeg/yvr/edmonton-to-vancouver) > > [Flights from Vancouver (YVR) to Florence (CVG)](https://www.expedia.ca/lp/flights/yvr/cvg/vancouver-to-cincinnati) > > [Flights from Seattle (SEA) to Austin (AUS)](https://www.expedia.ca/lp/flights/sea/aus/seattle-to-austin) > > [Flights from Kastela (SPU) to Rome (FCO)](https://www.expedia.ca/lp/flights/spu/fco/split-to-rome) > > [Flights from Miami (MIA) to Montego Bay (MBJ)](https://www.expedia.ca/lp/flights/mia/mbj/miami-to-montego-bay) > > [Flights from Sudbury (YSB) to Thunder Bay (YQT)](https://www.expedia.ca/lp/flights/ysb/yqt/sudbury-to-thunder-bay) > > [Flights from Los Angeles (LAX) to Calgary (YYC)](https://www.expedia.ca/lp/flights/lax/yyc/los-angeles-to-calgary) > > [Flights from Antalya (AYT) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/ayt/yyz/antalya-to-toronto) ### Cars > [Car rentals in Sudbury](https://www.expedia.ca/Car-Rentals-In-Sudbury.d6127346.Car-Rental-Guide) > > [Car rentals near Port of Galveston Cruise Terminal](https://www.expedia.ca/Car-Rentals-In-Port-Of-Galveston-Cruise-Terminal.d6257015.Car-Rental-Guide) > > [Hertz Car Rentals In Edmonton International Airport](https://www.expedia.ca/Hertz-Car-Rentals-In-Edmonton-International-Airport.d6337367-c40.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Fredericton](https://www.expedia.ca/Things-To-Do-In-Fredericton.d3935.Travel-Guide-Activities) > > [Things to do in Paradise Island](https://www.expedia.ca/Things-To-Do-In-Paradise-Island.d2793.Travel-Guide-Activities) ### Packages > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) > > [Mexico Vacations](https://www.expedia.ca/Mexico.d117.Destination-Travel-Guides)