Deluxe Room, 1 King Bed, Non Smoking (Deluxe Executive Room)

Reviews of La Quinta Inn by Wyndham St. Louis Hazelwood - Airport North

2.5 out of 5

Reviews

6.4
Rating 10 - Excellent. 201 out of 1002 reviews" "
Rating 8 - Good. 256 out of 1002 reviews" "
Rating 6 - Okay. 182 out of 1002 reviews" "
Rating 4 - Poor. 185 out of 1002 reviews" "
Rating 2 - Terrible. 178 out of 1002 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Floyd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

LeErik

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was cool you can leave a cash deposit that they will return when you check out
Stayed 1 night in Mar 2024
Response from M on Apr 5, 2024
Dear LeErik,Thank you for taking the time to rate us so highly! We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

10/10 Excellent

Floyd

Stayed 1 night in Mar 2024

2/10 Terrible

Larry

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very poorly maintained. Wrinkled carpet Badly soiled chairs in room. I would not return or recommend this motel.
Stayed 1 night in Mar 2024
Response from M on Mar 29, 2024
Dear Larry,We are disappointed to know that our rooms, furniture, or facilities did not work well for you. We shall look into the concerns you've mentioned to make sure that our rooms are adequately upgraded in terms of furnishings and maintenance. Thank you for giving us a detailed account of your stay and sharing your feedback with us accordingly. On that note, we request you give us another chance to rectify our errors and earn your trust!Sincerely,Management Team

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is gross. I don't recommend. When we first arrived to our room, the bedding was dirty- stains like candy had been on the bed. Asked for it to be replaced, which it was promptly. However, the floors are covered in stains throughout. The entire place smells like Marijuana. Staff doesn't seem to care or control it.
Stayed 1 night in Mar 2024
Response from M on Mar 29, 2024
Dear Michael,Thank you for bringing this matter to our attention. We apologize for the inconvenience you experienced due to the cleanliness issues in your room. This does not reflect our usual standards, and we take your feedback seriously. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation and ensure thorough cleaning procedures are followed. We would be grateful if you allow us to make amends and improve your experience during your next stay.Sincerely,Management Team

10/10 Excellent

Madhu

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from M on Mar 29, 2024
Dear Madhu,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy to know you liked your stay and we hope you choose us again in the future. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

6/10 Okay

Mark

Stayed 1 night in Mar 2024
Response from M on Mar 29, 2024
Dear Mark,We are pleased to hear that you found the overall stay comfortable, but we understand that this alone does not compensate for the other issues you encountered. Please feel free to share the areas where we fell short in your case so that we can address the issues promptly. We are committed to providing our guests with exceptional service and accommodations, and we hope to have the opportunity to welcome you back in the future to demonstrate the improvements we have made.Best regards,Management Team

10/10 Excellent

Nnamdi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Feb 2024
Response from M on Mar 22, 2024
Dear Nnamdi,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

6/10 Okay

Cassie

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice staff. Everyone was welcoming and friendly. Stayed 4 days no housekeeper came to clean the room during my stay. I had to go to desk for towels and tissues. There was a lack of both in the room. Door had huge gap you could see inside the room and security latch was removed.
Stayed 4 nights in Mar 2024
Response from M on Mar 22, 2024
Dear Cassie,Thank you for sharing your feedback with us. We appreciate knowing the positive aspects of your stay and areas where we can improve. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Rest assured, we will investigate the issues and make the necessary corrections. On that note, we appreciate you bringing your concern to our notice. We earnestly ask for another chance to host you better.Sincerely,Management Team

2/10 Terrible

Brendanisha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Response from M on Mar 22, 2024
Dear Brendanisha,Thank you for taking the time to share your review with us. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issue. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic. There was some updating happening to the building but it didn't hamper the experience.
Stayed 3 nights in Mar 2024
Response from M on Mar 15, 2024
Dear Gregory,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

2/10 Terrible

James

Stayed 1 night in Mar 2024
Response from M on Mar 29, 2024
Dear James,Thank you for sharing your feedback with us. We appreciate knowing the positive aspects of your stay and areas where we can improve. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Rest assured, we will investigate the issues and make the necessary corrections. On that note, we appreciate you bringing your concern to our notice. We earnestly ask for another chance to host you better.Sincerely,Management Team

8/10 Good

Kelsey

Stayed 4 nights in Jan 2024
Response from M on Jan 17, 2024
Dear Kelsey,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

2/10 Terrible

Carlos

Disliked: Cleanliness, property conditions & facilities
The building was literally flooding and the police woke us at 5:00 am
Stayed 1 night in Jan 2024
Response from M on Jan 17, 2024
Dear Carlos,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team

2/10 Terrible

Kristen

Disliked: Staff & service
Evacuated at 6 am due to a pipe busting, no reimbursement on room provided
Stayed 2 nights in Jan 2024
Response from M on Jan 17, 2024
Dear Kristen,Thank you for taking the time to share your review with us. We are beyond disheartened to know that your recent stay with us was not up to the mark and we failed to exceed your expectations. Please accept our sincere apologies. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. Having said that, we would hate to lose a valued guest like you. If given another chance, we will go above and beyond to make sure your future stays are completely up to the mark.Sincerely,Management Team

6/10 Okay

Bri

Stayed 1 night in Dec 2023
Response from M on Jan 11, 2024
Dear Bri,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

4/10 Poor

Emma

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from M on Jan 6, 2024
Dear Emma,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

6/10 Okay

Cheikh

Stayed 5 nights in Dec 2023
Response from M on Jan 6, 2024
Dear Cheikh,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

6/10 Okay

Indego

Travelled with partner
Stayed 1 night in Dec 2023
Response from M on Jan 6, 2024
Dear Indego,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

4/10 Poor

Larrell

Disliked: Cleanliness, property conditions & facilities, room comfort
Look elsewhere
Unaware of cleaning deposit charge of $150 until we arrived. There was an unusual order throughout hotel. Door to room had nails exposed and locks inconsistently worked and unsecured. When asked to change rooms the hotel staff refused for no reason
Stayed 3 nights in Dec 2023
Response from M on Dec 27, 2023
Dear Larrell,Thank you for reviewing your stay with us. We really regret the inconvenience you faced because of the miscommunication regarding the deposit fee. We want to assure you that the money taken on your check-in is released right after you leave our hotel. Please be advised that it takes up to 14 business days for the banks to settle the amount. If in case the amount does not reflect in your account in the given time period, please get in touch with your bank and feel free to call us directly. Once again, inconvenience regretted.Sincerely,Management Team

10/10 Excellent

Teresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Comfortable beds, quiet, great breakfast, friendly staff, everything was good. Not sure why this motels ratings are not higher. I would return and stay again.
Stayed 2 nights in Dec 2023
Response from M on Dec 14, 2023
Dear Teresa,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

2/10 Terrible

Timothy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was one of the worst hotels that I stayed in. Not anything was done to adequately accommodate our stay. Had an ask for towels. Ran very low on toilet paper. Trash was never emptied. Bed sheet was too small for the bed, kept coming off. Worst experience of.
Stayed 4 nights in Nov 2023
Response from M on Dec 1, 2023
Dear Timothy,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. Everyone deeply regrets the inconvenience you faced, and we can only assure you that all necessary course corrections will be made at the earliest. This is not the kind of hospitality standard we have set for ourselves, and in our quest to improve our quality services, we are indeed taking gradual steps in upgrading our property and enhancing our hotel room services. Having said that, we would hate to lose a valued guest like you, and if given another chance, we will go above and beyond to make sure your future stays are completely up to the mark. We really look forward to hosting you better.Sincerely,Management Team

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Very enjoyable property to stay at
Stayed 2 nights in Nov 2023
Response from M on Dec 1, 2023
Dear Ashley,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sam on Nov 12, 2023
Did you come to any problem during your stay?

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sam on Nov 12, 2023
Did you encounter any problem during your stay?

6/10 Okay

Jaclyn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Unclean room
Front desk was kind and friendly. The breakfast was good. But would not return due to the dirty room. The carpet had crumbs, the comforter had stains and dirt and hard surfaces were sticky. I don’t mind dated hotels but they should at least be clean.
Stayed 1 night in Nov 2023
Response from M on Nov 9, 2023
Dear Jaclyn,Thank you for choosing to do business with us. We really appreciate your post-stay review and going forward, we will consider it to enhance our hospitality services. We have noted your concerns regarding the cleanliness of our property. Please be advised that we are striving to adopt the best hygiene standards possible, and keeping your feedback in mind, we will adopt a more stringent approach from hereon. Our entire hotel staff regrets the inconvenience you faced. However, we will make sure a similar situation does not occur in the future. On that note, we hope you will give us another chance to host you better. Sincerely,Management Team

4/10 Poor

Paula

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from M on Nov 9, 2023
Dear Paula,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service
Poorly managed!! I can see that significant amounts of money were spent probably during the COVID time period. However, that will soon go away with a total lack of management. The 'so called' Security man was busy watching TV. The front desk man was 'busy' on his device. The area is only 6 miles from where the riots occured about 2 years ago.
Stayed 1 night in Nov 2023
Response from M on Nov 9, 2023
Dear Daniel,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team

2/10 Terrible

Starr

Stayed 2 nights in Oct 2023
Response from M on Nov 23, 2023
Dear Starr,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

6/10 Okay

Rianne

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The pros: The staff was very friendly and the continental breakfast was awesome. I would definitely stay again. The cons: Our room wasn’t as clean as I would have liked. It could have been vacuumed more thoroughly, a few things were missed, and the sheets had some yellow staining on them. I did not complain or even being it to management’s attention because it was still adequate and I wasn’t worried about it.
Stayed 1 night in Oct 2023
Response from M on Nov 2, 2023
Dear Rianne,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice price
Stayed 2 nights in Oct 2023
Response from M on Oct 26, 2023
Dear Joseph,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Justin

Stayed 2 nights in Oct 2023
Response from M on Oct 26, 2023
Dear Justin,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mortified
Never stayed, got there checked in then went up to room and within 5 mins were leaving and checked out. Waiting on reimbursement
Stayed 1 night in Oct 2023
Response from M on Oct 21, 2023
Dear Andrew,Thank you for taking the time to share your review with us. We are beyond disheartened to know that your recent stay with us was not up to the mark and we failed to exceed your expectations. Please accept our sincere apologies. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. Having said that, we would hate to lose a valued guest like you. If given another chance, we will go above and beyond to make sure your future stays are completely up to the mark.Sincerely,Management Team

10/10 Excellent

Mei-Shyuan

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
It was good experience to stay here for long driving from Michigan. Thanks for all staff and service! I would recommend for my friend in the future!
Stayed 1 night in Oct 2023
Response from M on Oct 21, 2023
Dear Mei-Shyuan,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

8/10 Good

Ellen Louise

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from M on Oct 20, 2023
Dear Ellen Louise,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 Okay

Timara

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom was gross.
Stayed 1 night in Sep 2023
Response from M on Oct 21, 2023
Dear Timara,Thank you for choosing to do business with us. We really appreciate your post-stay review and going forward, we will consider it to enhance our hospitality services. We have noted your concerns regarding the cleanliness of our property. Please be advised that we are striving to adopt the best hygiene standards possible, and keeping your feedback in mind, we will adopt a more stringent approach from hereon. Our entire hotel staff regrets the inconvenience you faced. However, we will make sure a similar situation does not occur in the future. On that note, we hope you will give us another chance to host you better. Sincerely,Management Team

8/10 Good

Arielle

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from M on Oct 20, 2023
Dear Arielle,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 Okay

Brandon

Disliked: Property conditions & facilities
It’s not really how it is in the photos. It was okay but the carpets were dirty and the air condition needed cleaning and the curtains need to be looked at in our room it had like a paper clip holding up one of the some of the holes you put the curtains through.
Stayed 1 night in Oct 2023
Response from M on Oct 13, 2023
Dear Brandon,Thank you for choosing to do business with us. We really appreciate your post-stay review and going forward, we will consider it to enhance our hospitality services. We have noted your concerns regarding the cleanliness of our property. Please be advised that we are striving to adopt the best hygiene standards possible, and keeping your feedback in mind, we will adopt a more stringent approach from hereon. Our entire hotel staff regrets the inconvenience you faced. However, we will make sure a similar situation does not occur in the future. On that note, we hope you will give us another chance to host you better. Sincerely,Management Team

10/10 Excellent

Sierra Del

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was excellent and the person working the breakfast was very kind. The check in desk people were kind as well. The room was clean and everything was functional.
Stayed 1 night in Oct 2023
Response from M on Oct 13, 2023
Dear Sierra Del,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

4/10 Poor

Ashli

Travelled with family and small children, Business traveller
Disliked: Cleanliness, property conditions & facilities
Everywhere smelled like smoke really bad. Poor water pressure.
Stayed 1 night in Oct 2023
Response from M on Oct 13, 2023
Dear Ashli,Thank you for taking the time to share your review with us. We are beyond disheartened to know that your recent stay with us was not up to the mark, and we failed to exceed your expectations. Please accept our sincere apologies. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. Having said that, we would hate to lose a valued guest like you. If given another chance, we will go above and beyond to make sure your future stays are completely up to the mark.Sincerely,Management Team

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Sam P on Oct 8, 2023
Dear guest,Can you please tell us little more about your recent stay and any problems you encounter?

10/10 Excellent

Lily

Stayed 7 nights in Sep 2023
Response from M on Oct 6, 2023
Dear Lily,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front Desk Was Excellent At Check In.
Stayed 1 night in Sep 2023
Response from M on Oct 6, 2023
Dear Brian,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Jasmine

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from M on Oct 6, 2023
Dear Jasmine,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from M on Sep 29, 2023
Dear Joyce,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

2/10 Terrible

Stefany

Stayed 1 night in Sep 2023
Response from M on Oct 21, 2023
Dear Stefany,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

10/10 Excellent

DeKiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, clean building, hot breakfast
Stayed 1 night in Sep 2023
Response from M on Sep 21, 2023
Dear Dekiffany,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay. Thank you.
Stayed 5 nights in Sep 2023
Response from M on Sep 21, 2023
Dear Miriam,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

sheila

Stayed 1 night in Sep 2023
Response from M on Oct 6, 2023
Dear Sheila,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from M on Sep 14, 2023
Dear Deanna,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team