Reception

Reviews of Hilton Garden Inn St. Louis Airport

3 out of 5
Hilton Garden Inn St. Louis Airport
4450 Evans Place, St. Louis, MO

Reviews

8.4

Very good

Rating 10 - Excellent. 480 out of 1000 reviews" "
Rating 8 - Good. 310 out of 1000 reviews" "
Rating 6 - Okay. 109 out of 1000 reviews" "
Rating 4 - Poor. 56 out of 1000 reviews" "
Rating 2 - Terrible. 45 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Supreme

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I checked into my room and found out that my toilet wouldn’t flush staff wouldn’t do anything about it. They couldn’t put me in another room. They sent maintenance upstairs to fix my toilet. My toilet still does not flush the ladies at the front desk. Told me there’s nothing they can do about it, this was one of the most horrible I’ve ever had in my life
Stayed 1 night in Mar 2024

4/10 Poor

Kriste

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is run down and dirty. I would not recommend this Hilton Garden. The bathroom smelled of sewage. The shower was moldy and dirty.

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

TADEUSZ, FPO

Liked: Property conditions & facilities
ok
Stayed 1 night in Jan 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

terry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy New Year
Stay was amazing, very clean room, friendly staff, stayed for New Year and had a great time.
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Artis

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Teri

Stayed 1 night in Dec 2023

8/10 Good

Beverly

Travelled with family
Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

SARA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Cindy

Stayed 5 nights in Nov 2023

10/10 Excellent

chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area around hotel a little sketchy but the hotel itself seemed safe. Full time security guard kept watch on the property and cars in lot. Good service and reliable 24/7 shuttle to airport was nice
Stayed 2 nights in Nov 2023

10/10 Excellent

James W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was real hard.
Stayed 1 night in Nov 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Devinbwas great.
Stayed 1 night in Nov 2023

8/10 Good

Kathryn Yorke

Stayed 2 nights in Nov 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great
Stayed 1 night in Nov 2023

10/10 Excellent

Angela

Stayed 1 night in Oct 2023

8/10 Good

DanDan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

LIsa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Pearl

Stayed 2 nights in Oct 2023

8/10 Good

Dennis

Stayed 1 night in Oct 2023

8/10 Good

Spencer

Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Liked: Staff & service
The staff were friendly and helpful.
Stayed 2 nights in Sep 2023

10/10 Excellent

Dorothea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Leonard

Liked: Staff & service, amenities, property conditions & facilities
Great breakfast Dinner swimming pool great staff.
Stayed 2 nights in Sep 2023

10/10 Excellent

James, Orange

Stayed 1 night in Sep 2023

10/10 Excellent

Paulena

Stayed 1 night in Sep 2023

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Brenda

Stayed 1 night in Sep 2023

6/10 Okay

Gwen, Osceola

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fridge n the room did not work take the ice inside had to take it outside The coffee pot was not working. Yeah I was right next to the ice machine . It was not working. I think it would’ve been better if they had a check to make sure that everything was working wasn’t worth the money I paid toward it
Stayed 2 nights in Aug 2023

10/10 Excellent

Brandi

Stayed 1 night in Aug 2023

8/10 Good

LaKisha

Stayed 1 night in Aug 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My honors number didn’t transfer so I could not use electronic check in or keyless access
Stayed 1 night in Jul 2023

2/10 Terrible

jason

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2023

10/10 Excellent

Dale

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased
Stayed 1 night in Jul 2023

10/10 Excellent

Shinay

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a quiet place, easy check-in and clean hotel. Food was great!
Stayed 2 nights in Jul 2023

8/10 Good

jariah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location .
Stayed 2 nights in Jul 2023

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Once you reach the third floor, at any rate, it is dank and smells of mildew, a smell which lingered in our clothing after our return home, forcing us to wash everything. Smell was worst in halls but also present in room. (Thank god we were returning, not starting a trip with foul smelling clothes.) "Sorry, hot water takes 15 minutes to arrive on your floor," we were told after asking (and foregoing a morning shower). Room AC unit, struggling to clear humidity in vain, ranged in noise level from lawnmower to jet engine. Service friendly but not competent: decent breakfast at low rate when you reserve, but plates, hot water, and cutlery were all missing and had to be asked for. Room was huge (a sitting room with couch, desk, comfy chair in addition to bedroom and bathroom) but all that space isn't worth much given other issues.
Stayed 1 night in Jul 2023

10/10 Excellent

Hannah

Stayed 1 night in Jul 2023

8/10 Good

ROVERTO

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We checked in at 11:30pm and checked out at 3:30am for our flight. Good stay. Quiet and comfortable
Stayed 1 night in Jun 2023

10/10 Excellent

Dinah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Easy check in/out. Room was comfortable. Service was good.
Stayed 1 night in Jun 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

TaShara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, my stay was good. I was a little disappointed that their wasn't complimentary breakfast. This was the first Hilton Garden I stayed in without complimentary breakfast.
Stayed 2 nights in May 2023

10/10 Excellent

TADEUSZ, FPO

Stayed 1 night in May 2023

6/10 Okay

Hailey

Travelled with group
First of all, the pool was only open until nine which is quite ridiculous if you ask me. Never have I ever been to a hotel where the pool closes anytime before 10 pm and usually it's more like 11 pm. Second of all, this seems like a hotel that would have complimentary breakfast because it was not a nice enough hotel to make you pay. Third of all, the hotel reeked of marijuana. Fourth of all, the online pictures of the hotel are very misleading. It does not look nearly as nice in person.
Stayed 1 night in May 2023

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We appreciated a list of local places to go eat given by the front desk. The hotel was clean with easy access to the freeway. The staff was friendly and helpful.
Stayed 1 night in May 2023