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Fairfield Inn & Suites by Marriott St. Louis Chesterfield – Avis

3 out of 5
Fairfield Inn & Suites by Marriott St. Louis Chesterfield
1065 Chesterfield Pkwy E, Chesterfield, MO

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 595 avis sur 971." "
Note de 8 – Bien, d’après 281 avis sur 971." "
Note de 6 – Acceptable, d’après 62 avis sur 971." "
Note de 4 – Médiocre, d’après 18 avis sur 971." "
Note de 2 – Terrible, d’après 15 avis sur 971." "

9,2/10

Propreté

9,4/10

Service et personnel

8,4/10

Commodités

9,0/10

État et installations de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 – Excellent

Tarunjot

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean and looked like newly renovated. I enjoyed my stay.
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Deb

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Friendly staff, quiet, clean. Nice place to stay.
Séjour de 1 nuit en mai 2024

8/10 – Bien

Michaela

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Sammy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The remodeling outside
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Mark, Carmel

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
I think
Séjour de 2 nuits en février 2024

10/10 – Excellent

Amanda

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The staff is amazing, they go above and beyond for their guest. You all are Rockstar's.
Séjour de 2 nuits en avril 2024

8/10 – Bien

Lagel, Oak Park

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice property
Séjour de 1 nuit en avril 2024

8/10 – Bien

Dariusz

Séjour de 2 nuits en mars 2024

10/10 – Excellent

Bruce

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
All good.
Séjour de 2 nuits en février 2024

10/10 – Excellent

Pililani

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en février 2024

10/10 – Excellent

Madeline

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I really liked the nice ambience and feel as soon as I walked in, decorated nicely. The employee staff treated us very well. Also the heated pool was extraordinary, comfortably heated warmly. The location is very convenient to many stores and restaurants also near the highway so it’s steadfast to get to the airport! I would have liked a alarm/clock radio in our room, even though our people of the world rely on our smartphones!:) I especially liked the nice amenities in the bathroom/standup shower! Nice place for adults to stay! 👍😀
Séjour de 1 nuit en janvier 2024

10/10 – Excellent

Manuel

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Pretty good. Easy !!!
Séjour de 2 nuits en janvier 2024

10/10 – Excellent

Jessica

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Séjour de 1 nuit en décembre 2023

10/10 – Excellent

Mark

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en décembre 2023

10/10 – Excellent

Bailey

Séjour de 1 nuit en décembre 2023

4/10 – Médiocre

Gordon, Glenview

Voyage en famille
Points faibles : Propreté, état et installations de l’hébergement
I have no idea how this property has such good ratings. It is old, tired, beds worns out, with rooms cramped and in disrepair. Our overall experience was poor. There are much better properties in this area. If I hadn't prepaid we would have been gone after one night..
Séjour de 3 nuits en novembre 2023

10/10 – Excellent

Amy

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Nice staff
Séjour de 1 nuit en novembre 2023

8/10 – Bien

LESLIE, Cordova

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en novembre 2023

10/10 – Excellent

Charmaine

Points forts : État et installations de l’hébergement
Convenient place for an overnight stay. Construction going on at the property. We a so it got noisy in our room at 8a from loud banging
Séjour de 1 nuit en octobre 2023

10/10 – Excellent

Robert

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was friendly and helpful. Room was clean and everything worked. Only drawback was hotel expansion construction but that was to parking.
Séjour de 2 nuits en octobre 2023
Operations Manager a répondu le 31 oct. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

8/10 – Bien

Laura

Séjour de 3 nuits en octobre 2023
Operations Manager a répondu le 31 oct. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 – Excellent

Linn

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Convert Stay
Checkin was delightful because of the friendliness of the employee!
Séjour de 1 nuit en octobre 2023
Operations Manager a répondu le 31 oct. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

6/10 – Acceptable

Hannah

Voyage de couple
Points forts : Propreté
We booked a king room, but when we got there they put us in a queen. I wasn’t given any kind of compensation for the error on their part.
Séjour de 1 nuit en octobre 2023

8/10 – Bien

Kevin

Séjour de 1 nuit en octobre 2023
Operations Manager a répondu le 31 oct. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 – Excellent

Mary

Voyage en famille avec de jeunes enfants, Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The Fairfield was very conveniently located and comfortable.
Séjour de 2 nuits en septembre 2023
Operations Manager a répondu le 31 oct. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 – Excellent

Lisa

Voyage en famille, Voyage d’affaires
Points forts : État et installations de l’hébergement
Very clean, friendly staff. Excellent breakfast!
Séjour de 1 nuit en septembre 2023
Operations Manager a répondu le 4 oct. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

6/10 – Acceptable

Jackie

Voyage en famille
Points forts : Service et personnel, commodités
Our room hadn’t been cleaned from the previous occupants. They got us a new room right away.
Séjour de 1 nuit en septembre 2023
Operations Manager a répondu le 4 oct. 2023
Thank you for taking the time to go online and leave a review from your recent stay with us! We apologize that you was first put in a room that wasn't ready. I am glad that we was able to get you moved into a clean room after that. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 – Excellent

Zoe

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 2 nuits en septembre 2023
Operations Manager a répondu le 4 oct. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 – Excellent

Michael

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en septembre 2023
Operations Manager a répondu le 24 sept. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 – Excellent

Ardell

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023
Operations Manager a répondu le 18 sept. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 – Excellent

Heather

Voyage d’affaires
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Awesome!
I was at the hotel for business and every single staff member I had the pleasure of dealing with was super friendly. They remembered me every day. Some even asked if there was anything they could get me for breakfast even though I don’t think that is part of their job. I was very much impressed by the customer service- you don’t see good service like that much anymore l.
Séjour de 3 nuits en septembre 2023
Operations Manager a répondu le 18 sept. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

8/10 – Bien

Bill

Voyage de couple
Points forts : Service et personnel, état et installations de l’hébergement
Remodeling
Séjour de 1 nuit en septembre 2023
Operations Manager a répondu le 18 sept. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 – Excellent

Denise

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
My daughter stayed at Fairfield Inn Marriott and she loves it! She actually asked for this specific hotel because she has stayed there before. This review is based on her experience and what she has told me.
Séjour de 1 nuit en septembre 2023
Operations Manager a répondu le 5 sept. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 – Excellent

Rory

Voyage de couple
Points forts : Service et personnel
Overall everything was good
Séjour de 2 nuits en septembre 2023
Operations Manager a répondu le 5 sept. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 – Excellent

Theresa

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Hotel was cool. Didn't know pets were allowed. Not a big deal but u could smell the animals
Séjour de 2 nuits en août 2023
Operations Manager a répondu le 5 sept. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 – Excellent

Cynthia

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Excellent breakfast, big room, comfy beds.clean and airy.
Séjour de 1 nuit en août 2023
Operations Manager a répondu le 5 sept. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 – Excellent

Greg

Voyage de couple
Very clean and spacious. Our room was on a different floor than the dogs. Liked the consideration given to us.
Séjour de 1 nuit en juillet 2023
Amanda a répondu le 24 juill. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 – Excellent

Lindsey

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Would stay again
Great stay! Comfortable bed, nice shower, good location
Séjour de 1 nuit en juillet 2023
Amanda a répondu le 20 juill. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 – Excellent

Marjorie

Séjour de 2 nuits en juillet 2023
Amanda a répondu le 20 juill. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 – Excellent

Corey

Séjour de 3 nuits en juillet 2023
Amanda a répondu le 20 juill. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 – Excellent

james

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en juin 2023
Amanda a répondu le 20 juill. 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 3 nuits en juin 2023
Amanda a répondu le 21 juin 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

8/10 – Bien

Cathi

Voyage en famille
Points forts : Service et personnel
We had to switch our first room. Smelled of smoke. Room size good. However, not as much counter, night stand space as we needed for 4 people. Bathroom-shower low water pressure, small vanity/sink counter, no hair dryer, needed additional towels/wash cloths even though we requested on our reservations. Only 3 pillows on each bed for 4 total people. Also, requested on our reservations. Not enough lighting. Quiet room, requested away from road noise, elevators & ice machines.
Séjour de 1 nuit en juin 2023
Amanda a répondu le 21 juin 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the front desk team and leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issue from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.

8/10 – Bien

Robert

Voyage en groupe
Points forts : Propreté, service et personnel
Construction right outside window.
Séjour de 1 nuit en juin 2023
Amanda a répondu le 13 juin 2023
Thank you for taking the time to go online and leaving a review. I apologize that there is constructions going on during your stay, we are building another hotel. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 – Excellent

Melissa

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
The property is really nice, convenient, clean property. The perfect place to stay if you are looking for peaceful time and convenience.
Séjour de 2 nuits en mai 2023
Amanda a répondu le 5 juin 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 – Excellent

Ruth

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mai 2023
Amanda a répondu le 5 juin 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

8/10 – Bien

Cindy

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Weekend stay
It was a great stay but we didn’t have any hot water and when I told them they didn’t do anything about it!
Séjour de 1 nuit en mai 2023
Amanda a répondu le 30 mai 2023
Thank you for taking the time to let us know about your experience while staying with us. Your experience is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the front desk team and leadership team to ensure the necessary guidelines are in place and reviewed to prevent these issue from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 – Excellent

Elizabeth

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en mai 2023
Amanda a répondu le 30 mai 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

4/10 – Médiocre

Martin

Voyage de couple
No maid service for multiple night stay but paid full price. Was not aware of the reduced service until I checked in. I felt deceived and disappointed and won’t do it again. I expected more of the Marriott name.
Séjour de 2 nuits en mai 2023
Amanda a répondu le 24 mai 2023
Thank you for taking the time to go online and leaving a review. I apologize that the housekeeping service changed by Marriott's policy, but our guest can always ask for housekeeping service during their stay. Thank you for choosing our hotel for your stay. We hope to see you again in the future.

10/10 – Excellent

Helen

Voyage d’affaires
Points forts : Service et personnel, commodités et état et installations de l’hébergement.
Nice staff and room
Séjour de 1 nuit en mai 2023
Amanda a répondu le 24 mai 2023
Thank you for taking the time to go online and leave such a positive review! We love when our guests leave happy. Thank you for choosing our hotel for your stay. We hope to see you again in the future.