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Reviews of Super 8 by Wyndham Cornwall ON

2 out of 5
Super 8 by Wyndham Cornwall ON
2694 Brookdale Ave, Cornwall, ON

Reviews

8.0

Very good

Rating 10 - Excellent. 380 out of 1000 reviews" "
Rating 8 - Good. 355 out of 1000 reviews" "
Rating 6 - Okay. 140 out of 1000 reviews" "
Rating 4 - Poor. 79 out of 1000 reviews" "
Rating 2 - Terrible. 46 out of 1000 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rick

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Mr. Neilsan on Apr 19, 2024
Dear Rick,Thank you for the 5/5 star rating on your recent stay at our Super 8 by Wyndham Cornwall Hotel. We're so pleased you chose our hotel for your accommodation needs, and we hope to be able to serve you again soon.

10/10 Excellent

Yatin

Liked: Cleanliness, staff & service
Decent
Stayed 1 night in Apr 2024
Response from Mr. Neilsan on Apr 16, 2024
Dear Yatin,Thank you for the 5/5 star rating on your recent stay at our Super 8 by Wyndham Cornwall hotel. We welcome the pleasure of serving you again.

8/10 Good

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reliable choice.
Stayed 1 night in Apr 2024
Response from Mr. Neilsan on Apr 16, 2024
Dear Pauline,Thank you for the feedback on your recent stay at our Super 8 by Wyndham Cornwall Hotel. We understand sometimes guests prefer to have a walk in shower as opposed to a bath tub, and if you make mention of that request in the comments section of your reservation, we would be happy to honour your request. Thanks again for choosing Super 8 by Wyndham Cornwall.

10/10 Excellent

Raymond, Stouffville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mr. Neilsan on Apr 16, 2024
Dear Todd,We greatly appreciate the 5/5 star rating on your stay at our recently renovated Super 8 by Wyndham Cornwall Hotel. We look forward to having you stay with us again.

6/10 Okay

Jennifer

Travelled with family
Beds were super comfy, pool was nice. Rooms need better blinds that actually close and block the sun and/or views from outside. Microwave and counter in the room had left over dried food on them. Shower and tub caulking was black and looked moldy. Continental Breakfast was limited but nicely set up.
Stayed 1 night in Apr 2024
Response from Mr. Neilsan on Apr 15, 2024
Dear Jennifer,Thank you for taking the time to post a review on your recent stay at our hotel. We're glad you found the room comfortable and you were able to enjoy the pool. Our goal is to exceed guests expectations and we are sorry that the room was not properly prepared prior to your arrival. We would have liked to have made that right while you were still here. We hope to be able to serve you again soon.

10/10 Excellent

Suzie

Liked: Cleanliness, staff & service, property conditions & facilities
Great room. Bed comfortable. All amenities good. Clean.
Stayed 1 night in Apr 2024
Response from Mr. Neilsan on Apr 16, 2024
Dear Suzie,Thank you for the 5/5 star rating on your recent stay at our Super 8 by Wyndham Cornwall Hotel. Our goal is to exceed guests expectations and we are so pleased you found the room comfortable, clean and with good amenities. We look forward to the opportunity to serve you again soon.

6/10 Okay

scott

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mr. Neilsan on Apr 16, 2024
Dear Scott,Thank you for the feedback on your recent stay at our hotel.

6/10 Okay

Yetunde

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast, it should be hot one and not packed
Stayed 1 night in Apr 2024
Response from Mr. Neilsan on Apr 12, 2024
Dear Yetunde,Thank you for the feedback on your stay at our hotel. We appreciate your comments and suggestions on the breakfast. We will share your feedback with our team.We hope we have the privilege to serve you again soon.

10/10 Excellent

Maia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Super 8 surpassed our expectations. The room was very modern and comfortable and we received a friendly welcome arriving after midnight. Breakfast area is nice and there is a decent range of options. If they could cut down on disposable single-use plastic that would be great, but otherwise no complaints.
Stayed 1 night in Apr 2024
Response from Mr. Neilsan on Apr 10, 2024
Dear Maia,Thank you for the super 5/5 star rating and your glowing review on your recent stay at our Super 8 by Wyndham Cornwall Hotel. We will share your comments with our team who will be encouraged by your remarks. Thanks again for the great feedback, and we will review your comments concerning the use of plastics.

10/10 Excellent

Ai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Mr. Neilsan on Apr 11, 2024
Dear Guest,Thank you for the excellent 5/5 star rating on your recent stay at the newly renovated Super 8 by Wyndham Cornwall Hotel. We're so pleased you enjoyed your stay and look forward to serving you again soon.

10/10 Excellent

Neville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience was as expected
Stayed 1 night in Apr 2024
Response from Mr. Neilsan on Apr 10, 2024
Dear Neville,Thank you for the terrific feedback on your recent stay at our Super 8 by Wyndham Cornwall, ON hotel. We look forward to the pleasure of serving you again soon

8/10 Good

Vincci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new
Stayed 1 night in Apr 2024
Response from Mr. Neilsan on Apr 10, 2024
Dear Vincci,Thank you for the great feedback on your recent stay at our hotel. We welcome the pleasure of serving you again.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Easy on easy off the highway
Stayed 1 night in Apr 2024
Response from Mr. Neilsan on Apr 7, 2024
Dear Stephen,Thank you for the excellent 5/5 feedback and comments on your recent stay at our completely renovated Super 8 by Wyndham Cornwall Hotel. We are fortunate to have such a great location beside Highway 401 in Cornwall, ON, where guests can easily access our hotel. We welcome the privilege of serving you again soon.

8/10 Good

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Mr. Neilsan on Apr 2, 2024
Dear Hannah,Thank you for the great feedback on your stay with us.

10/10 Excellent

Erica

Stayed 2 nights in Mar 2024
Response from Mr. Neilsan on Apr 22, 2024
Dear Erica,Thank you for the excellent 5/5 star rating on your stay at our Super 8 by Wyndham Cornwall Hotel. We're so pleased you enjoyed your stay and look forward to the pleasure of serving you again soon.

10/10 Excellent

Erica

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
It’s always great to stay there the staffs friendly and helpful as well . Pools is a little cool but it does the trick to keep the kids happy . Comfy beds
Stayed 2 nights in Mar 2024
Response from Mr. Neilsan on Apr 1, 2024
Dear Erica,Thank you for the super 5/5 star rating on your recent stay at our hotel, we greatly appreciate your feedback. We are pleased that you found the staff friendly and pleasant, we will share your remarks with our team. We're glad your children enjoyed the pool, and we hope you can all come back again soon.

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
We love it
Stayed 3 nights in Mar 2024
Response from Mr. Neilsan on Mar 29, 2024
Dear Erica,Thank you so much for the 5/5 star rating on your recent stay at our Super 8 by Wyndham Cornwall hotel. We're so pleased you enjoyed your stay and we look forward to your return.

10/10 Excellent

Erica

Stayed 1 night in Mar 2024
Response from Mr. Neilsan on Apr 16, 2024
Dear Erica,Thank you for the excellent 5/5 star rating on your stay at our newly renovated Super 8 by Wyndham Cornwall Hotel. We hope to be of service to you again in the near future.

10/10 Excellent

Jack, Brampton

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to a quality facility
Stayed 1 night in Mar 2024
Response from Mr. Neilsan on Mar 26, 2024
Dear Jack,Thank you for the excellent 5/5 star rating on your recent stay at our newly renovated Super 8 by Wyndham Cornwall hotel. We're so glad you enjoyed your stay and found our hotel conveniently located. We look forward to the pleasure of serving you again.

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 108 one of the beds were squeeky
Stayed 1 night in Mar 2024
Response from Mr. Neilsan on Mar 22, 2024
Dear Michael,Thank you for the 5/5 rating on your recent stay at our hotel. Our goal is to exceed guests expectations and we are sorry that you found one of the beds in the room was squeaky. We'll definitely look into that immediately and we appreciate your feedback. We look forward to serving you again.

6/10 Okay

Ian

Travelled with family
Liked: Staff & service
Overall, the hotel was ok. For the price we paid we would expect proper cleaning of the room. It was surface cleaned, but under the beds had dirt, dust, and dirty coffee cups. The service was good and the continental breakfast was decent.
Stayed 1 night in Mar 2024
Response from Mr. Neilsan on Mar 13, 2024
Dear Ian,Thank you for taking the time to place your review on the Expedia site. We are pleased that you found the service and breakfast good. Our goal is to exceed guests expectations and we are sorry that you felt the room was not prepared properly prior to your arrival. We will work harder to improve in the cleanliness of our guest rooms. We greatly appreciate your feedback and hope you will give us another opportunity to serve you better.

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mr. Neilsan on Mar 11, 2024
Dear Pam,Thank you for the excellent 5/5 star rating on your recent stay at our newly renovated Super 8 by Wyndham Cornwall Hotel. Our goal is to exceed guests expectations and we are so pleased you enjoyed your stay. We look forward to the opportunity of serving you again.

8/10 Good

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to 401 traffic
Stayed 1 night in Mar 2024
Response from Mr. Neilsan on Mar 11, 2024
Dear Fred,Thank you for the great feedback on you recent stay at our newly renovated Super 8 by Wyndham Cornwall hotel. We're so fortunate to be situated in the perfect location beside Highway 401 in Cornwall, ON, providing easy access to all travellers. We hope we have the pleasure of serving you again soon.

6/10 Okay

Sue

Travelled with partner
Liked: Cleanliness, staff & service
Bed was very comfortable and room very clean. Neighbours were noisy; should not have been given an adjoining room setup. Not much sound proofing in the building as upstairs shower sounded like it was beside our bed.
Stayed 1 night in Mar 2024
Response from Mr. Neilsan on Mar 4, 2024
Dear Sue,Thank you for the feedback on your stay at our hotel. We're glad you found the bed comfortable and the room very clean. We are sorry that you were disturbed by your neighbours, and we hope you will give us another opportunity to serve you again.

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value
Stayed 1 night in Feb 2024
Response from Mr. Neilsan on Feb 26, 2024
Dear Jason,Thank you for the great rating and feedback on your recent stay at our Super 8 by Wyndham Cornwall hotel.

10/10 Excellent

Kish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mr. Neilsan on Feb 26, 2024
Dear Kish,Thank you for the super 5/5 rating on your recent stay at our newly renovated Super 8 by Wyndham Cornwall Hotel. We're so pleased you enjoyed your stay, and we look forward to serving you again soon.

8/10 Good

Dominic

Travelled with family
Liked: Staff & service
Pool had grime, not chlorinated. Rooms were nice, clean. Service was good. Typical continental breakfast. No on-demand TV, could not rent a movie at night. Good for price.
Stayed 1 night in Feb 2024
Response from Mr. Neilsan on Feb 19, 2024
Dear Dominic,Thank you for the feedback on your recent stay at our hotel. We are glad you found the rooms clean and the service good. We have a salt-water pool, and although the pool area may not smell like chlorine, the pool is always balanced properly with chemicals. We have taken note of where you feel we may improve, and we greatly value your feedback.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet and clean also a tim hortons in the same parking lot
Stayed 1 night in Feb 2024
Response from Mr. Neilsan on Feb 19, 2024
Dear Kathleen,Thank you for the great 5/5 rating on your recent stay at our Super 8 by Wyndham Cornwall hotel. We're so pleased you enjoyed your stay and found our hotel conveniently located beside the Highway 401 and Tim Hortons. Thank you for the feedback and we hope we have the pleasure of serving you again.

10/10 Excellent

Jessica

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mr. Neilsan on Feb 19, 2024
Dear Jessica,Thank you for the super 5/5 rating on your recent stay at our Super 8 by Wyndham Cornwall Hotel. We're so pleased you enjoyed your stay and we look forward to the pleasure of serving you again. Thanks again for your feedback.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mr. Neilsan on Feb 19, 2024
Dear Charles,Thank you for the super feedback on your recent stay at our newly renovated Super 8 by Wyndham Cornwall hotel. We greatly value your response, and hope to be able to serve you again soon.

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- easy access to Highway 401 - free breakfast
Stayed 1 night in Feb 2024
Response from Mr. Neilsan on Feb 14, 2024
Dear Barbara,Thank you for the feedback on your recent stay at our Super 8 by Wyndham Cornwall Hotel. We're pleased you found the Hotel conveniently located beside Highway 401. We look forward to serving you again.

8/10 Good

Melissa Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mr. Neilsan on Feb 14, 2024
Dear Melissa Anne,Thank you for the feedback on your recent stay at our Super 8 by Wyndham Cornwall hotel. We're so pleased you enjoyed your stay at our newly renovated hotel.

10/10 Excellent

Ronn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Mr. Neilsan on Feb 14, 2024
Dear Ronn,Thank you for the great 5/5 star rating on your recent stay at our newly renovated Super 8 by Wyndham Cornwall hotel. We look forward to the pleasure of serving you again soon.

6/10 Okay

Brendan

Liked: Cleanliness, property conditions & facilities
Great.
Stayed 1 night in Feb 2024
Response from Mr. Neilsan on Feb 14, 2024
Thank you for the great feedback.

8/10 Good

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mr. Neilsan on Jan 29, 2024
Dear George,Thanks for the great rating on your stay at our hotel. We hope to see you again soon.

10/10 Excellent

Jodie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay
Stayed 2 nights in Jan 2024
Response from Mr. Neilsan on Jan 29, 2024
Dear Jodie,Thank you for the great 5/5 rating on your stay at our Super 8 by Wyndham Cornwall, ON hotel. We're so pleased you enjoyed the newly renovated hotel, and we hope you can come again soon.

10/10 Excellent

ViV

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool and kidès wading pool are clean, plenty of pool towels, rooms are super clean, staff is great
Stayed 1 night in Jan 2024
Response from Mr. Neilsan on Jan 29, 2024
Dear Viv,Thank you for the super 5/5 rating on your recent stay at our Super 8 by Wyndham Cornwall Hotel. It was our pleasure to have you hear, and we look forward to serving you again.

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mr. Neilsan on Jan 21, 2024
Dear Ian,Thank you for the super 5/5 star rating on your recent stay at our Super 8 by Wyndham Cornwall Hotel. It is our goal to exceed guests expectations and we are so pleased you enjoyed your stay at our newly renovated hotel. We hope to have the opportunity to serve you again in the near future.

8/10 Good

Debby

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for one night on a stopover from NB. Location was convenient and the hotel was quiet and very clean. The rooms were modern and clean. Check in was smooth and both staff we encountered were welcoming and polite. We would definitely consider staying again. The only thing I’d suggest is another floor runner in the rooms. The vinyl floors are cold in the winter.
Stayed 1 night in Jan 2024
Response from Mr. Neilsan on Jan 17, 2024
Dear Debby,Thank you for the great rating and comments on your recent stay at our Super 8 by Wyndham Cornwall, ON hotel. We are glad you found our hotel conveniently located, we're so fortunate to be adjacent to the Highway 401 in Cornwall, ON. We will pass your kind comments concerning the excellent service from the staff, they appreciate the recognition. We have taken note of your suggestion concerning the floor runners, and will discuss with our team. Thanks again for all the feedback, and we look forward to serving you again.

10/10 Excellent

Melissa

Stayed 1 night in Jan 2024
Response from Mr. Neilsan on Jan 10, 2024
Dear Melissa,Thank you for the excellent 5/5 star rating on your recent stay at our super 8 by Wyndham Cornwall, ON hotel. We're so pleased you enjoyed the newly renovated rooms and we hope we'll be able to serve you again soon.

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The jacuzzi suite is amazing
Stayed 2 nights in Dec 2023
Response from Mr. Neilsan on Jan 6, 2024
Dear Katherine,Thank you for the super 5/5 rating on your recent stay at our newly renovated Super 8 by Wyndham Cornwall hotel. We're so pleased you enjoyed your stay in the jetted-tub suite, and we hope to be able to serve you again soon.

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Mr. Neilsan on Feb 14, 2024
Dear Kevin,Thank you for the great feedback on your recent stay at our Super 8 by Wyndham Cornwall Hotel.We're so pleased you enjoyed your stay and hope to be able to serve you again soon.

10/10 Excellent

Jean

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mr. Neilsan on Jan 6, 2024
Dear Jean,We greatly appreciate the excellent 5/5 star rating on your stay at our Super 8 by Wyndham Cornwall Hotel. Our goal is to exceed guests expectations and we are so glad you enjoyed your stay. We look forward to serving you again.

10/10 Excellent

Carly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Mr. Neilsan on Jan 6, 2024
Dear Carly,Thank you for the amazing 5/5 star rating on your recent stay at our newly renovated Super 8 by Wyndham Cornwall Hotel. It was our pleasure to have you as our guest and we look forward to your return.

6/10 Okay

MERILYN

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Too bad it was frightfully cold at this hotel when we arrived & in the morning in the eating area.
Stayed 1 night in Dec 2023
Response from Mr. Neilsan on Jan 1, 2024
Dear Merilyn,Thank you for the feedback on your recent stay at our newly renovated Super 8 by Wyndham Cornwall hotel. Our goal is to exceed guests expectations and we have taken note of your comment concerning the temperature in the breakfast area and apologize for the discomfort you experienced. We'll look into that issue, and we hope to see you again.

8/10 Good

Tami, London

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front counter accommodated my elderly farher with a main level close room as he needs a walker to assit him.
Stayed 1 night in Dec 2023
Response from Mr. Neilsan on Dec 27, 2023
Dear Tami,Thank you for the great rating and kind comments about the Front Desk Staff at our Super 8 by Wyndham Cornwall, ON hotel. We're so pleased you enjoyed your stay and we look forward for the opportunity to serve you again soon.

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed that the hotel was set back from the road and that it was close to a Tim Horton's location (my fiancee is a coffee fanatic!). Loved the layout of the room, didn't like the few towels that were provided in the room. But, did appreciate that the staff provided more towels when requested.
Stayed 1 night in Dec 2023
Response from Mr. Neilsan on Dec 22, 2023
Dear Christina,Thank you for the great rating and comments on your recent stay at our newly renovated Super 8 by Wyndham Cornwall hotel. We're glad you found our hotel conveniently located beside Highway 401 and Timmy's. Our goal is to exceed guests expectations, and we have taken note of your remarks about the towels.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Dec 2023
Response from Mr. Neilsan on Dec 18, 2023
Dear Jason,Thank you for the super 5/5 star rating on your recent stay at our Super 8 by Wyndham Cornwall, ON hotel. We're so pleased you enjoyed your stay and we look forward to serving you again soon.

6/10 Okay

Peter

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was wonderful, room itself was great - very clean.
Stayed 1 night in Dec 2023
Response from Mr. Neilsan on Dec 18, 2023
Dear Peter,Thank you for the great feedback on your recent stay at our Super 8 by Wyndham Cornwall, ON hotel. We're so pleased you found the staff wonderful and the room very clean. We will pass your remarks on to our hardworking staff, and they will be encouraged by your remarks.

8/10 Good

Sheri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on Dec 17, 2023
We thank you for your stay at Super 8 By Wyndham Cornwall and appreciate your feed back