All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very affordable. The rooms are clean and neat. Staff is very friendly.
Josephine
Stayed 1 night in Apr 2024
Response from GM on Apr 17, 2024
Dear Josephine, Thank you once again for staying with us. We appreciate your loyalty and your continued trust in our motel and in our team. Rest assured that we will do our best to make us deserving of your loyalty. We are all looking forward to see your next visit and hope it will be just as ENJOYABLE. Best Regards, GM
Second stay here in last 2 years. Once again found facility to be very clean and comfortable.
Karen
Stayed 1 night in Apr 2024
Response from GM on Apr 15, 2024
Dear Karen, Thank you so much for sharing your review and giving us an HONEST look at the great experience in our knights inn motel. We are so glad to hear from you and to learn that we were able to give you a PLEASANT, COMFORTABLE, CONVENIENT, experience. We cant wait to give you another FIVE STAR experience. Best Regards, GM
10/10 Excellent
Joanne
Apr 10, 2024
Liked: Cleanliness, staff & service
Joanne
Stayed 2 nights in Apr 2024
Response from GM on Apr 11, 2024
Dear Joanne, Thank you so much for taking the time to leave us such a fantastic rating. We truly appreciate your business and look forward to seeing you again for your next stay. Best Regards, GM
Dear Kurt, Thank you for choosing to stay at knights inn. We are so glad to know that you enjoyed your stay and our TEAM members are happy to read your kind words of appreciation which will certainly encourage us to continue to walk that extra mile to delights all our FUTURE guests. The team and i look forward to welcome you back, Warm Regards, GM
Front desk was so nice and helpful, will defs be coming back. Clean hotel!
Sureni
Stayed 2 nights in Jan 2024
Response from GM on Jan 26, 2024
Dear Sureni, Thank you for the kind review .I am extremely proud of my hard working staff so i love reading review that praise them as well as the motel itself. We are so glad you enjoyed your time with us and we do hope to see you again, Best Regards, GM
Dear Carmen, Thank you once again for staying with us .We appreciate your loyalty and continued trust in our motel and in our team. Rest Assured that we will do our best to make us deserving of your loyalty. Best Regards, GM
Dear James, Thank you so much for taking the time to leave us such a good rating. We truly appreciate your business and look forward to seeing you again for your next stay, Kind Regards, GM
10/10 Excellent
John Raymond
Travelled with family, Business traveller
Nov 25, 2023
Liked: Cleanliness, staff & service
Decent property. Staff is friendly and nice
John Raymond
Stayed 1 night in Nov 2023
Response from GM on Nov 27, 2023
Dear John and Tamika, Thank you for taking the time to review your stay at Oswego knights inn. We will share your feedback with our team to let them know how much of an impact they made on your stay. We hope to welcome you back again in the near future. Kind Regards, GM
Dear Ward, Thank you for being a knights inn customer .We appreciate your rating and value your business. We do hope to see you again, Best Regards, GM
Dear Renee, Thank you for being a knights inn customer. We appreciate your rating and value your business. We are so glad you enjoyed your time with us and we do hope to see you again, Kind Regards, GM
Excellent budget facility. Really clean room, lots of towels, warm blankets, comfy pillows. Best lit room I've ever stayed in.
Mattress was decent, heating was manageable, bathtub was skimpy. Again, really clean!
Helene
Stayed 1 night in Nov 2023
Response from GM on Nov 12, 2023
Dear Helene, Thank you for being a knights inn customer .We appreciate your feedback and value your business. We are so glad you enjoyed your time with us and we do hope to see you again, Kind Regards, GM
Thank you marc for taking the time to rate your recent stay with us. As always we value our guests opinions and always strive to give the best we can. We appreciate your loyalties and look forward to see your next visit with us, Best Regards, GM
Nice and convenient and love that Dunkin is so close
Cat
Stayed 1 night in Aug 2023
Response from GM on Nov 6, 2023
To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regrading our LOCATION, ROOM CLEANLINESS. Your voice is so important to us so that we may have the opportunity to provide you with a FIVE STAR experience.
Dear Jeremy, Thank you for taking the time to write a review for your recent stay with us .We strive to impress all our guests and truly appreciate your kind words. We look forward to having you again, Best Regards, GM
I had a pleasant stay here. Staff was friendly and accommodating. I will definitely stay here again and recommend you do too!
Gerald
Stayed 1 night in Oct 2023
Response from GM on Oct 31, 2023
Dear Gerald, Thank you for taking the time to write a review for your stay with us. We strive to impress all our guests and truly appreciate your kind words. we look forward to having you again. Best Regards, GM
The room was basic but there was a surprise with a pull out couch. There was barely enough room to pull it put...but gave a little more comfort for the 4 of us!!
Beds were fairly comfortable and not a lot of accessible outlets. For the price it was reasonable and in a close location to many businesses in the area. The ice machine/internet and cable worked...so all in all a very good stay!!
Robert
Stayed 1 night in Oct 2023
Response from GM on Oct 30, 2023
Dear Robert, thank you for the business and allowing me the opportunity to provide you with your hospitality needs. We are looking forward to see your next visit and hope it will be just as enjoyable, Kind Regards, GM
Dear Kyle, Thank you for being a knights inn customer. We appreciate your feedback , excellent rating and value your business. We are so glad you enjoyed your time with us and we do hope to see you again. Best Regards, GM
8/10 Good
Sheila
Travelled with partner
Oct 22, 2023
Liked: Cleanliness, staff & service
A dated property but clean and sufficient for a 1 night motel stay.
Staff was friendly and room was clean and tidy.
Sheila
Stayed 1 night in Oct 2023
Response from GM on Oct 31, 2023
Dear Sheila, Thank you for being a knights inn customer. We appreciate your feedback and value your business, We look forward to seeing you again.GM
Dear Matthew, Thank you so much for sharing your rating on your recent stay with us at the KNIGHTS INN OSWEGO NY We are so glad you enjoyed your time with us and we do hope to see you again, Sincerely, GM
Dear Michael, Thank you for being a knights inn customer. We appreciate your feedback, rating, and value your business .We are so glad you enjoyed your time with us and we do hope to see you again. Kind Regards, GM
Dear Guest. Thank you for taking your time out to share your valuable feedback. I am terribly sorry for the experience you had with us. We have taken note of your feedback and would like to assure you that we shall initiate the corrective actions to ensure comfortable stay for our patrons. Looking forward to welcoming you back again. Warm regards,
8/10 Good
Richard
Oct 9, 2023
Liked: Staff & service
Richard
Stayed 1 night in Oct 2023
Response from Management on Oct 11, 2023
Thank you Richard for your 8 out of 10 score. We appreciate your business and look forward to having you again! Kind Regards
Thank you Mr. Weakland for taking the time to leave such positive ratings for us. We at Knights Inn truly appreciate your continued business and look forward to the next time we can accomodate your fishing trip.
Been staying at the Knights INN for years now and haven’t had a bad experience yet. Customer service is great and rooms are always clean. Will definitely stay here again.
Roy
Stayed 1 night in Oct 2023
Response from Management on Oct 8, 2023
Thank you Mr. Kelly so very much for taking the time to write such kind words about us. Our staff works tirelessly to ensure every guest is happy when they leave. We greatly appreciate your business and look forward to each and every single stay you book with us. Hope to see you again soon!
Mr. Reilly, it is always a pleasure to have you as a guest at our establishment. We appreciate your business and look forward to each and every stay you have with us. Thank you for taking the time to leave us such a positive review we love when our guests leave us great ratings, we work hard to make every guests visit exceptional!
6/10 Okay
jim
Oct 4, 2023
Liked: Cleanliness, staff & service
My only problem was with the shower. Water pressure was horrible
jim
Stayed 1 night in Sep 2023
Response from GM on Oct 4, 2023
Dear Jim, Thank you for the feedback. I am so sorry for the experience you had with us but we can assure you that we will work with the team to address these issues you have mentioned. Thank you for your comments. we hope to see you again and impress you with our improvements. Best Regards, GM
Older decor but room was clean and surprisingly quiet considering location near road. Owner was courteous and friendly. It was handy having Dunkin Donuts next door.
Thomas
Stayed 1 night in Oct 2023
Response from GM on Oct 3, 2023
Dear Thomas, Thank you for the kind review .I am extremely proud of my hard working staff so I love reading reviews that praise them as well as the motel itself. We are so glad you enjoyed your time with us and we do hope to see you again. Kind Regards, GM
8/10 Good
Cheryl
Oct 3, 2023
Cheryl
Stayed 3 nights in Sep 2023
Response from GM on Oct 4, 2023
Dear Cheryl, Thank you for being a knights inn customer. we appreciate your rating and value your business. We are so glad you enjoyed time with us and we do hope to see you again. Kind Regards, GM
Dear Muharem, Thank you for being a knights inn customer. We appreciate your rating and value your business. we are so glad you enjoyed your time with us and we do hope to see you again. Kind Regards, GM
Dear Dylan, Thank you for taking the time to write a review for your stay with us. We strive to impress all our guests and truly appreciate your rating. We look forward to having you again. Best regards, GM
The staff was friendly, and the rooms were comfortable. The showers were fantastic great pressure and temperature. I would stay here again.
BRIAN
Stayed 2 nights in Sep 2023
Response from GM on Sep 26, 2023
Dear Brian, To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our STAFF, ROOMS, GREAT SHOWER. Your voice is so important to us and we hope you will return so that we may have the opportunity to provide you with a FIVE STAR experience. Best Regards, GM
Dear Pete, Thank you for being a knights inn customer. we appreciate your feedback and value your business. We do hope to see you again, Kind Regards, GM
Dear Richard, Thank you for being a knights inn customer. We appreciate your feedback and value your business. We do hope to see you again, Best Regards, GM
Cleanest motel room I have stayed at in a very long time. Carpet was fresh smelling and looked and felt new. Windows could open. Very satisfied with stay.
Kathleen
Stayed 1 night in Sep 2023
Response from GM on Sep 14, 2023
Dear Kathleen, Thank you for the kind review .I am extremely proud of my hard working staff so i love reading reviews that praise them as well as the motel itself. We are so glad you enjoyed your time with us and we do hope to see you again, Best Regards, GM
Dear Theresa, To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our STAFF AND LOCATION .Your voice is so important to us and we hope you will return so that we may have the opportunity to provide you with a FIVE STAR experience. Best Regards, GM
Dear William, Thank you for taking the time to give us a 5 star rating for your recent stay with us. We strive to impress all our guests and truly appreciate your kind words. We look forward to having you again, Best Regards, GM
Dear George, Thank you for being a knights inn customer. We appreciate your feedback and value your business. We are so happy you enjoyed your time with us and we do hope to see you again, Kind Regards, GM
6/10 Okay
David
Sep 3, 2023
David
Stayed 1 night in Sep 2023
Response from GM on Sep 4, 2023
Thank you for the rating 6 out of 10. Kindly give us some opinion which can be useful to improve our motel service from 6 to 10. We appreciate your feedback .Hope you will visit us again soon. Kind Regards, GM
Thank you Steven for taking the time to rate your recent visit with us. As always we value our guests opinions and always strive to give the best we can. We appreciate your loyalty and look forward to see your next visit with us. Best Regards, GM
6/10 Okay
Jim
Aug 25, 2023
Liked: Cleanliness, staff & service, amenities
Ok but too much perfume deodorizer
Jim
Stayed 2 nights in Aug 2023
Response from GM on Aug 26, 2023
Dear Jim, Sorry for the inconvenience and thanks for the comments. We use neutron industry NI-712 air freshener. it does kill the bacteria in air and make air neutral. That is not a perfume. We do hope to see you again with our improvements, Kind Regards, GM
Dear Marc, Thank you for the stay and the great rating 10 out of 10.It is good to know you had a satisfactory experience. It is a privileges' for us to have guests like you. We are all looking forward to your next visit. sincerely, GM
6/10 Okay
Steven
Aug 24, 2023
Liked: Staff & service
Steven
Response from GM on Aug 25, 2023
Dear Steven, Thank you for the rating 3 out of 5.Kindly give us some opinion which can be useful to improve our motel services from 3 to 5.We appreciate your rating. Hope you will visit us again soon, Sincerely, GM
Dear Roland, Thank you for the stay and the nice rating. It is good to know you had a satisfactory experience. It is Privilege's for us to have guests like you. We are all looking forward to your next visit. Best Regards, GM
10/10 Excellent
Randy
Aug 21, 2023
Randy
Stayed 1 night in Aug 2023
Response from GM on Aug 22, 2023
Dear Randy, Thank you for choosing the Oswego Knights Inn for your recent stay. Thank you Randy, I appreciate your rating and i am glad that you had a comfortable stay. We do hope to see you again. Best Regards, GM
6/10 Okay
allen
Aug 15, 2023
Liked: Cleanliness, staff & service
Disliked: Room comfort
BED TOO SOFT
PLEASE FIX THE FAUCET in the shower. leakes very bad. the bed was way too soft and fet like i was falling out of bed.
allen
Stayed 2 nights in Aug 2023
Response from GM on Aug 15, 2023
Dear Allen ,After reading your comments ,We are saddened to know that your stay was not what you expected. We assure you that we will work with our team to improve service and take the necessary measures to prevent it from happening again. We hope see you again and impress you with our improvements, GM
8/10 Good
Jeremy
Aug 10, 2023
Jeremy
Stayed 1 night in Aug 2023
Response from GM on Aug 30, 2023
Dear Jeremy, Thank you for rating your recent stay 4 out of 5. This truly made my day. I am so happy to hear that you enjoyed the comfort of our newly remodeled rooms. We hope to have the opportunity of welcoming you back again soon. Kind regards, GM
8/10 Good
Tana
Travelled with family
Aug 9, 2023
Liked: Cleanliness, staff & service
The front desk was friendly and helpful during check-in. The rooms are clean, but dated. The area is safe, and there is plenty of shopping and restaurants nearby. I can hear the traffic from the nearby road.
Tana
Stayed 1 night in Aug 2023
Response from GM on Aug 9, 2023
Dear Tana, Thank you for being a Knights inn customer. We appreciate your feedback and value your business. We are so glad you enjoyed your time with us and we do hope to see you again, Kind Regards, GM
10/10 Excellent
Olga
Travelled with family
Jul 31, 2023
Liked: Cleanliness, staff & service, room comfort
Olga
Stayed 2 nights in Jul 2023
Response from GM on Aug 1, 2023
Dear Olga, Thank you for being a knights inn customer. We appreciate your rating and value your business. We are so glad you enjoyed your time with us and we do hope to see you again. Kind Regards, GM
Adjacent to Dunkin Donuts, walking distance to shopping and restaurants. Room is clean and comfortable and smells nice, which is perhaps the most surprising. Most motels I stay in smell like stale cigarette smoke.
Robert
Stayed 2 nights in Jul 2023
Response from GM on Jul 31, 2023
Dear Robert, To provide our guests with an enjoyable experience is our PRIMARY GOAL. Thank you for sharing your feedback regarding our motel LOCATION, CLEANLINESS OF ROOMS,. Your voice is so important to us and we hope you will return so that we may have the opportunity to provide you with a FIVE STAR experience. Kind Regards, GM