Ratings based on 72 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.8 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller

Very nice hotel on the water in Oswego

Posted 13-Mar-2016
Pros: Location, cleanliness, updates
Cons: Monitoring classless other guests.
Overall very good; my wife was very pleased with the location and facilities. Unfortunately some other guests lacked the basic courtesy to control their off-spring who were very loud and running up and down the halls until well after midnight. The front desk never answered the phone but when I went down to complain they were aware of the issue and sent 'security' back up to quiet them down.
5 out of 5
by A verified traveller

Customer service

Posted 29-Jan-2016
Was not able to make it for the reservation which I had on a Saturday night to bring my daughter up to school due to a snow storm and they allowed me to change my reservation to the following day no questions asked. Accommodations very nice!
5 out of 5
by A verified traveller

SUNY Oswego

Posted 25-Jan-2016 on Hotels
Took my daughter back to college so I stayed for an overnight. Room was very clean and comfortable
5 out of 5
by A verified traveller

Very clean and comfortable

Posted 22-Dec-2015
Pros: The continental breakfast
Great staff. Clean rooms and comfortable. Very accommodating. Would recommend this to all travelers staying in Oswego NY. Continental breakfast was excellent. Eating are very comfortable. Work out area and pool very clean and available. Enjoyed our stay
5 out of 5
by A verified traveller

Great stay!

Posted 16-Dec-2015 on Hotels
Great room, nice view of river. It's slightly confusing that the "2nd floor" rooms are on the ground level. We were not told this by the check-in person and so found ourselves waiting a long time for an elevator we did not need to take, since we were already on the 2nd floor. Everything in the room was perfect. The restaurant (Alex) has fantastic food and excellent service!
4 out of 5
by christopher

This traveller left a rating score only Posted 13-Nov-2015 on Hotels
3 out of 5
by Carol from Ovid, NY

Not happy

Posted 10-Nov-2015 on Hotels
I am not happy because I paid Hotels.com for the room and then the motel charged my credit card for the room also.
3 out of 5
by A verified traveller

In center of Oswego

Posted 2-Nov-2015
Pros: gym, bar views
Cons: staff attentive to details.
Location: fish, sports bar across street
The staff seemed unprepared. My room door was already propped open when I got to it for no known reason. Then my key did not work as they had programmed it to another room. Next day the room was not made up when I returned at 4PM. And the front desk at first said it was done as it was mrked so on the sheet. I had to make him come to my room to see for himself.
5 out of 5
by Gail from northern New York state

Best gym!

Posted 16-Oct-2015 on Hotels
Beautiful view, nice restaurant next door. I forgot an item in my room and hotel phoned me the next day and offered to send it to my home.
5 out of 5
by Lazer

This traveller left a rating score only Posted 13-Oct-2015 on Hotels