Ratings based on 77 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.8 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Nice hotel with a view of the harbor.

Posted 22-May-2016
Nice hotel and comfortable. Close to down town and multiple restaurants. Standard Best Western.
4out of 5
by David fromNew Jersey

I stayed because of a "free night".

Posted 17-Apr-2016 on Hotels
My wife and I normally stay at the Quality Inn next door but I had a "free night" to use through hotels.com and Quality Inn is not available on their site. The Best Western is always more expensive and I didn't really see any significant difference between the 2 hotels to warrant going back. For what ever reason, we got stuck with a single queen with a handicap accessible bathroom which felt more like a hospital bathroom. Other than that, the room was clean, breakfast was good (they had bacon), and the staff was very friendly. Again, because the Best Western is always more expensive than the Quality Inn, I will be booking my next stay at the Quality Inn.
5out of 5
by John

This traveller left a rating score only Posted 12-Apr-2016 on Hotels
5out of 5
by Ashley

This traveller left a rating score only Posted 23-Mar-2016 on Hotels
4out of 5
by A verified traveller

Very nice hotel on the water in Oswego

Posted 13-Mar-2016
Pros: Location, cleanliness, updates
Cons: Monitoring classless other guests.
Overall very good; my wife was very pleased with the location and facilities. Unfortunately some other guests lacked the basic courtesy to control their off-spring who were very loud and running up and down the halls until well after midnight. The front desk never answered the phone but when I went down to complain they were aware of the issue and sent 'security' back up to quiet them down.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 16-Feb-2016 on Hotels
5out of 5
by A verified traveller

Customer service

Posted 29-Jan-2016
Was not able to make it for the reservation which I had on a Saturday night to bring my daughter up to school due to a snow storm and they allowed me to change my reservation to the following day no questions asked. Accommodations very nice!
5out of 5
by A verified traveller

SUNY Oswego

Posted 25-Jan-2016 on Hotels
Took my daughter back to college so I stayed for an overnight. Room was very clean and comfortable
5out of 5
by A verified traveller

Very clean and comfortable

Posted 22-Dec-2015
Pros: The continental breakfast
Great staff. Clean rooms and comfortable. Very accommodating. Would recommend this to all travelers staying in Oswego NY. Continental breakfast was excellent. Eating are very comfortable. Work out area and pool very clean and available. Enjoyed our stay
5out of 5
by A verified traveller

Great stay!

Posted 16-Dec-2015 on Hotels
Great room, nice view of river. It's slightly confusing that the "2nd floor" rooms are on the ground level. We were not told this by the check-in person and so found ourselves waiting a long time for an elevator we did not need to take, since we were already on the 2nd floor. Everything in the room was perfect. The restaurant (Alex) has fantastic food and excellent service!