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Reviews

3.7 / 5Good
181 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Bar

Map

What's nearby

  • Popular Location
    St John's Courthouse
    1 min walk
  • Popular Location
    Atlantic Place
    1 min walk
  • Popular Location
    Masonic Temple
    3 min walk
  • Airport
    St. John's, NL (YYT-St. John's Intl.)
    10 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Room, 1 Queen Bed, City View

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Signature Room, 1 Queen Bed, Patio

    Room Amenities

    • Sleeps 2
    More details
  • Signature Room, 1 King Bed, City View

    Room Amenities

    • City view
    • Sleeps 2
    More details

About this area

St. John's

Located in St. John's, The Franklin Hotel is in the city centre and on the waterfront. St John's Courthouse and National War Memorial are local landmarks, and some of the area's activities can be experienced at Port of St. John's and Admirals Green Golf Course. Aquarena Fitness Centre and Suncor Energy Fluvarium are also worth visiting. Our guests appreciate the hotel's central location.

Popular Location

What's nearby

  • St John's Courthouse - 1 min walk
  • Atlantic Place - 1 min walk
  • Masonic Temple - 3 min walk
  • Spirit of Newfoundland - 3 min walk
  • The Rooms - 8 min walk

Getting around

  • St. John's, NL (YYT-St. John's Intl.) - 10 min drive

About this property

The Franklin Hotel

Waterfront St. John's hotel in Downtown St. John's, near Memorial University of Newfoundland
A restaurant, a bar/lounge and a coffee shop/café are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include express check-out. All 10 rooms offer free WiFi, rainfall showerheads and LCD TVs with cable channels. Other amenities that guests will find include coffee makers and electric kettles.
The Franklin Hotel offers 10 forms of air-conditioned accommodation with coffee/tea makers and complimentary bathrobes. 42-inch LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.
This St. John's hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free nearby parking
Street parking

Food and drink

1 restaurant and 1 coffee shop/cafe
1 bar

Conveniences

No lifts

Guest services

Daily housekeeping
Luggage storage

Languages spoken

English

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Heating

Bathroom

Bathrobes
Free toiletries
Hairdryer (on request)
Rainfall showerhead
Shower

Entertainment

42-inch LCD TV
TV channels

Food and drink

Coffee/tea maker
Electric kettle

More

Desk
Free local calls

Policies

Check-in

Check-in between 3 PM - 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

  • There is no front desk at this property. If you are planning to arrive after noon, please contact the property at least 24 hours in advance using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions and an access code.

Access methods

Access code, private entrance

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Property payment types

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A 4 per cent tourism fee will be charged
  • 5 per cent cleaning fee will be charged.
  • Towels/sheets: CAD 10.00 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 December to 31 March.

Property is also known as

  • Franklin Hotel St. John's
5 - Excellent
48
4 - Good
66
3 - Okay
34
2 - Mediocre
26
1 - Poor
7
3.8
Cleanliness
3.7
Service and Staff
3.5
Amenities
3.6
Property condition

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service

Nice property that's close to everything in St.John's. Clean rooms and great staff

Stayed 2 nights in Nov. 2019

2/5

  • Liked: Staff & service
  • Disliked: Cleanliness, amenities

Nice host, very responsive. Room is nice enough at a great central location. There was however a giant stain on the carpet in the middle of the room. Also, the TV was oddly 7ft up on the wall, very awkward to watch. Almost no channels available. Stayed on Thursday and Friday night. Thursday was quiet but Friday night the restaurant below played very loud music beyond 2:30 am. Whole room shook the whole time. Would not recommend to stay over the weekend if not going out yourself.

Stayed 2 nights in Sep. 2019

1/5

  • Liked: Cleanliness
  • Disliked: Staff & service, property conditions & facilities

Stayed 2 nights in Sep. 2019

2/5

  • Disliked: Cleanliness, staff & service, amenities

The location of the property was great. The room was spacious and the shower was nicely renovated. But otherwise, this place was a huge disappointment. The room had garbage in it when we checked in. We were there for three nights and no one ever came to make up the room, or leave us clean towels. I wish I could say they were trying to be eco friendly..... but I don’t think that’s what this was about. I think this place has some potential because of the great location but they really need to up their service game - a lot.

Stayed 3 nights in Sep. 2019

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