Sheraton Hotel Newfoundland

Photo gallery for Sheraton Hotel Newfoundland

Lobby
Terrace/patio
Balcony
Junior Suite, 1 Bedroom, Non Smoking, City View | Premium bedding, pillowtop beds, desk, laptop workspace
Junior Suite, 1 Bedroom, Non Smoking, City View | Premium bedding, pillowtop beds, desk, laptop workspace

Overview of Sheraton Hotel Newfoundland

Sheraton Hotel Newfoundland

4.5 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Personal protective equipment
Map
115 Cavendish Square, St. John's, NL, A1C 3K2

Explore the area

  • Popular LocationSt. John's Government House4 min walk
  • Popular LocationPort of St. John's5 min walk
  • Popular LocationSignal Hill National Historic Site13 min walk
  • AirportSt. John's, NL (YYT-St. John's Intl.)10 min drive

Choose dates to view prices

About this area

St. John's

Located in St. John's, Sheraton Hotel Newfoundland is in the city center. Longshoremen's Protective Union Hall and Masonic Temple are cultural highlights, and some of the area's activities can be experienced at Port of St. John's and Clovelly Golf Club. Johnson Geo Centre and Mile One Centre are also worth visiting. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours, hiking/biking trails, and rock climbing nearby. Guests love the hotel's central location.

What's nearby

  • St. John's Government House - 4 min walk
  • Port of St. John's - 5 min walk
  • Johnson Geo Centre - 10 min walk
  • Masonic Temple - 11 min walk
  • Signal Hill National Historic Site - 13 min walk

Getting around

  • St. John's Intl. Airport (YYT) - 10 min drive

Restaurants

  • Portobello's Restaurant - 2 min walk
  • Get Stuffed - 5 min walk
  • Fixed Coffee and Baking - 5 min walk
  • Peaceful Loft - 7 min walk
  • Raymonds Restaurant - 8 min walk

About this property

Sheraton Hotel Newfoundland

Luxury St. John's hotel in Downtown St. John's with 24-hour fitness
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Sheraton Hotel Newfoundland offers 301 accommodations with complimentary newspapers and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This St. John's hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CAD 10 per night)
  • Valet parking on site (CAD 20.00 per night)
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 15.00-25.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Bivver

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Sauna

Family friendly

  • Children's dinnerware
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Renovated entire property - October 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 per room
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between CAD 15.00 and CAD 25.00 per person (approximately)
  • Self parking fee: CAD 10 per night
  • Valet parking fee: CAD 20.00 per night
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Sheraton Hotel Newfoundland
Sheraton Newfoundland
Fairmont St. John's
Sheraton Hotel Newfoundland Canada
Sheraton Hotel St Johns
Sheraton St Johns
Sheraton Hotel Newfoundland St. John's
Sheraton Newfoundland St. John's
St. John's Fairmont
Sheraton Newfoundland
Sheraton Hotel Newfoundland Hotel
Sheraton Hotel Newfoundland St. John's
Sheraton Hotel Newfoundland Hotel St. John's

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 491 out of 1001 reviews
5 - Excellent 49%
Rating 4 - Good. 352 out of 1001 reviews
4 - Good 35%
Rating 3 - Okay. 92 out of 1001 reviews
3 - Okay 9%
Rating 2 - Poor. 52 out of 1001 reviews
2 - Poor 5%
Rating 1 - Terrible. 14 out of 1001 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4.2/5

Eco-friendliness

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Did not like the fact that we stayed there for an unusually extended time . No perks like free parking , free breaksfast. Had to keep asking front desk for fresh towels ,to change ae bedding after so many days and to take out garbage. No one dusted or cleaned bathroom at all while there . We cleaned it ourselves. We had stayed at quite a few hotels while on our trip and we had better service at the Quality Inn and Comfort Inn. Staff was friendly and parking and breakfast was free and dining was not outrageously priced. So disappointed in the Sheraton Downtown. The only good thing was our waiter and waitress who gave me free pot of coffee and service. Yet on other hand a coffee to go was over priced. Will not stay there again . If i had wanted to clean , dust and take out garbage I could have stayed home. We picked this hotel considering how long we would be staying and that it was close to downtown area and our expectations were at least a on a high considering what we paid for the room. As soon as we started to check in we were told that we had to pay for parking on top of the 3000.00 we had already spent. they do not say that when you are booking. Next time I will stay with the little guy . Friendly service , free parking , pool and lovely dining experience.They went out of their way to please us and we appreciated that. Not like your staff and hotel we felt like it was an inconvienience to them for staying their.
Stayed 9 nights in Jul 2022

2/5 Poor

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service
The staff rude, check in is ridiculous & no free coffee
Stayed 1 night in Jul 2022

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Resturaunt is very under staffed. The service the staff provided was exceptional for the amount of work for 2 servers. Jackie and Bev were outstanding.
Stayed 1 night in Jul 2022

2/5 Poor

Travelled with partner, Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The hotel was in good condition and the staff at the bar and restaurant were really nice. However, the staff at reception and the housekeeping staff were useless. Asked for out room to be cleaned and it would either be half done (e.g new coffee cups but no coffee, or clean towels but dirty ones left) or it was just left and not done at all.
Stayed 6 nights in Jul 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé pour visiter le centre à pied
Stayed 4 nights in Jul 2022