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Sheraton Hotel Newfoundland

Photo gallery for Sheraton Hotel Newfoundland

Featured Image
Indoor pool
Indoor pool
Premium bedding, pillowtop beds, desk, laptop workspace
Premium bedding, pillowtop beds, desk, laptop workspace

Overview of Sheraton Hotel Newfoundland

Sheraton Hotel Newfoundland

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Personal protective equipment
115 Cavendish Square, St. John's, NL, A1C 3K2

Explore the area

  • Popular LocationSt. John's Government House4 min walk
  • Popular LocationPort of St. John's5 min walk
  • Popular LocationSignal Hill National Historic Site13 min walk
  • AirportSt. John's, NL (YYT-St. John's Intl.)10 min drive

Choose dates to view prices

About this area

St. John's

Located in St. John's, Sheraton Hotel Newfoundland is in the city center. Longshoremen's Protective Union Hall and Masonic Temple are cultural highlights, and some of the area's activities can be experienced at Port of St. John's and Admirals Green Golf Course. Johnson Geo Centre and Mile One Centre are also worth visiting. Kayaking offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails, ecotours, and rock climbing nearby. Guests love the hotel's central location.

What's nearby

  • St. John's Government House - 4 min walk
  • Port of St. John's - 5 min walk
  • Johnson Geo Centre - 10 min walk
  • Masonic Temple - 11 min walk
  • Signal Hill National Historic Site - 13 min walk

Getting around

  • St. John's Intl. Airport (YYT) - 10 min drive

Restaurants

  • Bivver — 1 min walk
  • Get Stuffed — 5 min walk
  • Bagel Café — 7 min walk
  • Raymonds Restaurant — 8 min walk
  • Hungry Heart — 9 min walk

About this property

Sheraton Hotel Newfoundland

Luxury St. John's hotel in Downtown St. John's with restaurant
This smoke-free hotel features a restaurant, an indoor pool, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a spa tub, a sauna, and a 24-hour business center are onsite. All 301 rooms offer comforts like pillowtop beds and premium bedding, plus free WiFi and flat-screen TVs with cable channels. Room service, coffee makers, and free newspapers are among the other amenities available to guests.
Sheraton Hotel Newfoundland offers 301 accommodations with complimentary newspapers and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This St. John's hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CAD 10 per night)
  • Valet parking on site (CAD 20.00 per night)
  • Wheelchair-accessible parking and van parking available
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 15.00-25.00 per person
  • 1 restaurant
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Children's dinnerware
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Renovated entire property - October 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
2 per room
Pets cannot be left unattended
Food and water bowls are available
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 15.00 and CAD 25.00 per person (approximately)
  • Self parking fee: CAD 10 per night
  • Valet parking fee: CAD 20.00 per night
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Sheraton Hotel Newfoundland
Sheraton Newfoundland
Fairmont St. John's
Sheraton Hotel Newfoundland Canada
Sheraton Hotel St Johns
Sheraton St Johns
Sheraton Hotel Newfoundland St. John's
Sheraton Newfoundland St. John's
St. John's Fairmont
Sheraton Newfoundland
Sheraton Hotel Newfoundland Hotel
Sheraton Hotel Newfoundland St. John's
Sheraton Hotel Newfoundland Hotel St. John's

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 471 out of 976 reviews
5 - Excellent 48%
Rating 4 - Good. 350 out of 976 reviews
4 - Good 36%
Rating 3 - Okay. 91 out of 976 reviews
3 - Okay 9%
Rating 2 - Poor. 51 out of 976 reviews
2 - Poor 5%
Rating 1 - Terrible. 13 out of 976 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, amenities
I liked everything until i was about to get a bath and the water wouldn't stay in the tub. Very disappointing.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice
Stayed 4 nights in Oct 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property and grounds were very nice. Staff were courteous and considerate to our needs. We got stuck in one of their new elevators for over half and hour. (My wife has phobias so it wasn’t good for her) However, staff were calm and very reassuring and dealt with the situation in a very professional manner.
Stayed 1 night in Oct 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great. We needed an accessible room and they made it work for us. It would have been nice to have a microwave in the room.
Stayed 7 nights in Oct 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very suited to my needs
Stayed 3 nights in Oct 2021