Indoor pool

Reviews of Fairfield Inn & Suites by Marriott St. John's Newfoundland

4 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1005 reviews" "
Rating 8 - Good. 268 out of 1005 reviews" "
Rating 6 - Okay. 58 out of 1005 reviews" "
Rating 4 - Poor. 20 out of 1005 reviews" "
Rating 2 - Terrible. 17 out of 1005 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Travelled with partner
Liked: Amenities
Excellent breafkfast! Friendly staff!
Stayed 1 night in Mar 2024

8/10 Good

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from ErinP on Mar 26, 2024
Thank you

8/10 Good

danny

Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel. pleasant staff. clean accommodations. quiet.
Stayed 2 nights in Mar 2024
Response from ErinP on Mar 26, 2024
Thank you

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Quite comfortable
Stayed 2 nights in Mar 2024
Response from ErinP on Mar 19, 2024
thank you

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay
Stayed 2 nights in Mar 2024
Response from ErinP on Mar 14, 2024
thank you

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice quiet, kids loved the pool. Breakfast was lovely.
Stayed 1 night in Dec 2023
Response from ErinP on Mar 12, 2024
Thank you

10/10 Excellent

David

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from ErinP on Mar 12, 2024
thank you

10/10 Excellent

Chanuka

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best locations in St. John’s Newfoundland
Stayed 1 night in Feb 2024
Response from ErinP on Mar 5, 2024
thank you

10/10 Excellent

Afolabi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated and great service. If you plan to use the slide and pool, be sure to ask if it’s available before booking.
Stayed 1 night in Feb 2024
Response from erinp on Mar 5, 2024
Thank you!!

10/10 Excellent

Angel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean and staff were accommodating with changes to length of stay.
Stayed 4 nights in Feb 2024
Response from Erin on Mar 12, 2024
Thank you

10/10 Excellent

June

Stayed 1 night in Feb 2024
Response from ErinP on Mar 21, 2024
thank you

2/10 Terrible

Joshua

Travelled with partner
NOISE - there were kids playing hockey in the hallways on the 5th floor. We asked them twice to keep the noise down. We also made two calls to the front desk. Will not book again.
Stayed 1 night in Feb 2024
Response from ErinP on Feb 21, 2024
Thank you for your review,

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but it would be nice to have a restaurant instead of going out to eat.
Stayed 1 night in Feb 2024
Response from erinp on Mar 12, 2024
Thank you

6/10 Okay

Darren

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, property conditions & facilities
Finally no vehicle break ins.... Staying with my daughter who was playing in a tournament .Was shocked to wake up saturday morning with no hotel staff to prepare breakfast: no shows A very big attraction level for this hotel....
Stayed 3 nights in Feb 2024
Response from ErinP on Feb 21, 2024
Thank you for the review, we understand that the staff not showing up for the shift, really effected things.We are happy that we where able to get staff in as quick as possible to cover it.

10/10 Excellent

Terry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Feb 2024
Response from Erin Power on Mar 12, 2024
Thank you

8/10 Good

Tyrone, Grand Falls windsor

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great hotel and great service from hotel staff .
Stayed 2 nights in Feb 2024
Response from ErinP on Feb 6, 2024
Thank yo

8/10 Good

Cheryl

Travelled with family
Liked: Amenities, property conditions & facilities
Awesome hotel, clean, quiet nice pool and exercise area. The only complaint would be the breakfast could be better.
Stayed 1 night in Feb 2024
Response from Erin Power on Feb 6, 2024
Thank you

10/10 Excellent

Rita Serena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from ErinPower on Feb 1, 2024
Thank you

10/10 Excellent

Patricia

Liked: Property conditions & facilities
Stay here often, and service and value is quite good … staff are always pleasant and polite… we’ll be back for sure!! John
Stayed 2 nights in Jan 2024
Response from ErinPower on Feb 1, 2024
Thank you

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clen and spacious. Children loved the pool and breakfast.
Stayed 1 night in Jan 2024
Response from ErinP on Feb 1, 2024
thank you

10/10 Excellent

Susan

Liked: Staff & service, amenities, property conditions & facilities
Easy access and good quality service
Stayed 1 night in Jan 2024
Response from ErinP on Feb 1, 2024
thank you

10/10 Excellent

Tiffany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievably clean, friendly staff, amazon amenities like the pool and gym. Great breakfast selection and seating! Will definitely be back!
Stayed 1 night in Jan 2024
Response from ErinP on Feb 1, 2024
thank you

8/10 Good

Melony

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly greeting up on arrival.
Stayed 2 nights in Jan 2024
Response from ErinP on Feb 1, 2024
thank you

10/10 Excellent

Shauna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always friendly and helpful staff
Stayed 1 night in Jan 2024
Response from Erin on Feb 1, 2024
thank you

10/10 Excellent

michelle

Stayed 2 nights in Dec 2023
Response from ErinP on Mar 12, 2024
Thank you

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jan 2024
Response from ErinP on Feb 1, 2024
thank you

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time with the family.
Stayed 1 night in Jan 2024
Response from Erin on Feb 1, 2024
thank you

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from ErinP on Feb 1, 2024
thank you

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location of this hotel. We also like the breakfast.
Stayed 4 nights in Jan 2024
Response from ErinP on Feb 1, 2024
thank you

8/10 Good

Sean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was absolutely wonderful! Requests were addressed immediately, great service. Only one not very helpful, Jan 8 night. Only feedback is that breakfast ends too early. If you're on vacation you don't want to have to set your alarm to rush down before 0930 for breakfast. And the waffles never get put out unless you ask.
Stayed 4 nights in Jan 2024
Response from Erin on Feb 1, 2024
thank you

8/10 Good

Tina

Stayed 1 night in Jan 2024
Response from ErinP on Feb 1, 2024
thank you

8/10 Good

John

Travelled with family, Business traveller
Liked: Amenities
Nobody comes to tidy up.Towels well used not much drying power left in them and rough. I would like a soap dispenser at sink rather than bar of soap. I would also like a garbage bag in the cans rather than throwing garbage directly into can, doesn’t seem sanitary,cleaners have to clean any drippings from can.Bouquet to the young fellow in the kitchen,he provided a wonderful breakfast both mornings and was so helpful and cordial.
Stayed 2 nights in Jan 2024
Response from erinp on Feb 2, 2024
Thank you for the feedback we will share this with our leadership team

10/10 Excellent

Darrell

Stayed 1 night in Jan 2024
Response from ErinP on Feb 1, 2024
thank you

10/10 Excellent

Allan, Bishop's Falls

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Erin Power on Feb 2, 2024
Thank you

10/10 Excellent

Dylan

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always so fresh and so clean
Response from Erin on Mar 12, 2024
Thank you

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from ErinP on Feb 2, 2024
Thank you

2/10 Terrible

Daniel

Stayed 1 night in Dec 2023
Response from ErinP on Feb 2, 2024
Thank you

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place -great price
It was an awesome experience right from the start. Service at check in ,was great made sure we were well taken care of . Room was very clean and fresh , everything there that was needed. Breakfast the next morning was great and good variety for several options. Definitely will be staying here again
Stayed 1 night in Dec 2023
Response from Erin Power on Feb 2, 2024
Thank you fore the great review! :)

10/10 Excellent

Christopher

Stayed 3 nights in Dec 2023
Response from Erin Power on Feb 2, 2024
Thank you

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Erin on Feb 2, 2024
Thank you

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from ErinP on Feb 2, 2024
Thank you

10/10 Excellent

Tanya

Stayed 1 night in Dec 2023
Response from ErinP on Feb 2, 2024
Thank you

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
I will not stay here again.
The employees at check in and out were awesome. Very friendly. Very fast. The bed was hard and uncomfortable. We felt like our backs were breaking all night. The heat was either too hot or blowing out cold air. There was a used teabag in the coffee/tea machine. Free breakfast was one reason why we chose this hotel. It was blocked and no where to sit. For such a big hotel with free breakfast, there should be more seating.
Stayed 1 night in Dec 2023
Response from ErinP on Feb 2, 2024
Thank you for review! We will share the feedback with our leadership team.

8/10 Good

Denise

Travelled with partner
Liked: Amenities
Stayed 2 nights in Dec 2023
Response from Erin on Feb 2, 2024
Thank you

8/10 Good

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Erin on Feb 2, 2024
Thank you

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from ErinP on Feb 2, 2024
Thank you

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and hassle free!
Stayed 1 night in Dec 2023
Response from ErinP on Feb 2, 2024
Thank you

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine, easy check in. Kenmount road is close to everything but always busy or under construction lol
Response from erinp on Feb 6, 2024
Thank you

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice family stay
My family had a great visit. Room had lots of space for my family. The kids really enjoyed the pool and waterslide. No garbage in the room was very odd. We had to ask for a garbage bag. Also would have liked my room made up daily.
Stayed 2 nights in Dec 2023
Response from Erin on Feb 2, 2024
Thank you

8/10 Good

Rod

Stayed 1 night in Dec 2023
Response from ErinP on Feb 2, 2024
Thank you