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Reviews of Rancho Caymus Inn

3.5 out of 5
Rancho Caymus Inn
1140 Rutherford Rd., St. Helena, CA

Reviews

9.8

Exceptional

Rating 10 - Excellent. 636 out of 706 reviews" "
Rating 8 - Good. 48 out of 706 reviews" "
Rating 6 - Okay. 14 out of 706 reviews" "
Rating 4 - Poor. 3 out of 706 reviews" "
Rating 2 - Terrible. 5 out of 706 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline, La Jolla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cute inn. Would highly recommend staying here. Nice pool and firepits. Not much within walking distance except one restaurant but overall I would definitely stay here again.
Stayed 3 nights in Apr 2024
Response from Rancho Caymus Inn on Apr 23, 2024
Thank you so much Caroline!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the southwest style of this hotel. Rustic with wood beam ceilings yet very elegant. Great location, clean and comfortable. Serves a nice complimentary breakfast.
Stayed 1 night in Apr 2024
Response from Rancho Caymus Inn on Apr 6, 2024
Thank you Michael! We loved having you and appreciate the kind words :)

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, very charming, with staff that are helpful and committed to enjoying your stay. I will be booking this hotel for all future visits to the area!
Stayed 4 nights in Mar 2024
Response from Rancho Caymus Inn on Apr 2, 2024
Thank you Sam, we look forward to next trip!

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. Lovely, spacious room, nice complimentary bottle of wine and tasty, filling breakfast included. Regret that we did not remember to bring bathing suit for the pool and hot tub. Highly recommend this property!
Stayed 1 night in Mar 2024
Response from Rancho Caymus Inn on Apr 2, 2024
Thank you so much Matthew, we appreciate you staying with us!

10/10 Excellent

Lorrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we have ever stayed at! Rooms were amazing, staff super helpful and friendly. Would definitely go back
Stayed 3 nights in Feb 2024
Response from Rancho Caymus Inn on Mar 21, 2024
Thank you Lorrie!

10/10 Excellent

Robert

Stayed 1 night in Mar 2024
Response from Rancho Caymus Inn on Apr 10, 2024
Thank you Robert!

10/10 Excellent

Roger

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect place to stay , centrally located for a wine and food weekend at a very reasonable price in Napa. Great rooms, hot tub heated pool, great breakfasted included, multiple fire places and fire pits Friendly staff. Nice find. Thank you
Stayed 2 nights in Mar 2024
Response from Rancho Caymus Inn on Mar 11, 2024
Thank you Roger! We absolutely loved having you.

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute! Nice outdoor areas with pool and fireplace and great breakfast in the mornings!
Stayed 2 nights in Feb 2024
Response from Rancho Caymus Inn on Mar 4, 2024
Thank you Susan, we loved having you!

10/10 Excellent

TERRI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although we enjoyed our stay, we have 2 suggestions. The food and service was good but an area of contention was limiting breakfast to 3 items each person. For example, if you get eggs, bacon and a potato you could not have toast or fruit. I think this is petty for an accommodation of this caliper/price. The bed was comfortable, however the pillows were like bales of hay. There were 2 pillows/ person on the bed so I highly recommend a large/fluffy pillow and one less substantial so guests can sleep more comfortably according to their preference. Staff were very friendly and the inn was cosy and comfortable. It was immaculate and I will recommend it.
Stayed 2 nights in Feb 2024
Response from Rancho Caymus Inn on Mar 4, 2024
Thank you for the feedback Terri, guests really enjoy the complimentary breakfast. We also do have extra types of pillows available if you prefer a different type.Thank you for recommending us!

10/10 Excellent

Shellie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and beautiful hotel.
Stayed 2 nights in Jan 2024
Response from Rancho Caymus Inn on Mar 4, 2024
Thank you Shellie!

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Rancho Caymus Inn on Mar 4, 2024
Thank you!

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 3 nights in Feb 2024
Response from Rancho Caymus Inn on Feb 27, 2024
Thank you Jessica!

10/10 Excellent

CHAD

Stayed 3 nights in Feb 2024
Response from Rancho Caymus Inn on Mar 21, 2024
Thank you Chad, we loved having you!

10/10 Excellent

cynthia

Travelled with partner
Liked: Cleanliness, amenities
Great property
Stayed 1 night in Feb 2024
Response from Rancho Caymus Inn on Feb 24, 2024
Thank you Cynthia!

8/10 Good

Lisa, Griffith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. We stayed in a suite, 200, and unfortunately this particular suite was located above the management office with large wooden swinging doors that we heard all throughout the day and at night. I am not one to typically complain, but these rooms are very pricey and this is just a heads up to anyone considering a suite. I would avoid this particular room.
Stayed 2 nights in Feb 2024
Response from Rancho Caymus Inn on Feb 24, 2024
Thank you so much Lisa! We have reminded our team to please carefully open up those heavy doors.

10/10 Excellent

Niyazi, CLIFTON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 2 nights in Feb 2024
Response from Rancho Caymus Inn on Feb 14, 2024
Thank you!

10/10 Excellent

Linda

Stayed 3 nights in Feb 2024
Response from Rancho Caymus Inn on Mar 21, 2024
Thank you so much Linda :)

10/10 Excellent

Danbi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, friendly service and top notch complimentary breakfast! Will return.
Stayed 1 night in Feb 2024
Response from Rancho Caymus Inn on Feb 13, 2024
We look forward to your return!

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and place!
Stayed 2 nights in Feb 2024
Response from Rancho Caymus Inn on Feb 13, 2024
Thank you so much Timothy!

10/10 Excellent

Betty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect venue for our trip to Napa Valley.
Stayed 4 nights in Jan 2024
Response from Rancho Caymus Inn on Feb 11, 2024
Thank you so much Betty!

10/10 Excellent

Ruben

Stayed 3 nights in Feb 2024
Response from Rancho Caymus Inn on Mar 21, 2024
Thank you so much!

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is charming. Enjoyed the hot tub.
Stayed 2 nights in Jan 2024
Response from Rancho Caymus Inn on Feb 1, 2024
Thank you Lori!

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Rancho Caymus many years ago and found it charming, but recently returned for another stay. I had heard they had completed an update a few years ago and WOW! Luxurious, yet so warm and inviting. Love the artisan decor and fireplace in the room as well as on the patio. The breakfast was a nice surprise and so well done. We will definitely be back on our next trip to California.
Stayed 1 night in Jan 2024
Response from Rancho Caymus Inn on Feb 1, 2024
Thank you so much for taking the time to share your experience! We are so thrilled you had an amazing stay with us :)Take care!

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Jan 2024
Response from Rancho Caymus Inn on Jan 27, 2024
Thank you Matthew!

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Rancho Caymus Inn on Jan 27, 2024
Thank you Julie!

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Wonderful stay, such a ornate and well appointed hotel, great and responsive service.
Stayed 2 nights in Jan 2024
Response from Rancho Caymus Inn on Jan 27, 2024
Thank you so much Ian!

10/10 Excellent

Martin

Stayed 1 night in Jan 2024
Response from Rancho Caymus Inn on Jan 18, 2024
Thank you Martin!

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is so clean and gorgeous with attentive staff. The hotel is nearby the lots of wineries like Castle Di Amorosa and restaurants. There is also grocery store across the street.
Stayed 2 nights in Jan 2024
Response from Rancho Caymus Inn on Jan 18, 2024
Thank you so much Joy!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but…
The RCI was everything we believed it would be. We enjoyed the atmosphere very much but noticed a few essential elements of hospitality were missing. The RCI’s reputation for being an exceptional venue lead us to believe there would be no mishaps or surprises. There were, but not they were not unforgivable. The RCI would benefit, in our minds, from a review of true hospitality when it comes to guests. Especially those willing to pay very high costs for the “experience”. Without offering the names we noted, 2 of the 3 associates who were minding reception, obviously did not enjoy their jobs. The 3rd did. He was very hospitable. This was the main disappointment with us. Our rooms were incredible but could use some fine tuning. Stains in the carpet took away from the exceptional decor. All these things will not prevent us from staying there again but we will think long and hard before paying regular rates. The RCI was and is an incredibly unique and quality place to stay in Napa.
Stayed 2 nights in Jan 2024
Response from Rancho Caymus Inn on Jan 27, 2024
Following your recent stay at The RCI, we reached out to address your concerns regarding what appeared to be stains on the carpet in your room. After a thorough inspection, we determined that these marks were, in fact, shadows caused by the lighting angle.We greatly appreciate your willingness to update your review following our clarification, but it seems we haven't received the updated feedback yet.Your input is invaluable to us, and we hope to hear from you soon. Thank you for choosing The RCI, and we look forward to welcoming you back in the future.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best!!!
Amazing! The hot tub and free breakfast were mint!!!
Stayed 1 night in Jan 2024
Response from Rancho Caymus Inn on Jan 18, 2024
Thank you so much Brandon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and Comfortable
My wife and I had an amazing stay. We stayed in the premium suite which had 2 separate rooms. One as a living room with sink, wine refrigerator, sofa, full size table, and fireplace. The other was our bedroom which was very spacious. The best part of the room was the bathroom which was very large with a walk in shower that could fit multiple people. Unfortunately there’s only 1 shower head but it was plenty large. Every morning we had a superb breakfast made by the inn. The only downside if any was you could hear the street traffic when a car or trash dumpster would go by. We went during slow season so fortunately there wasn’t as much traffic as it would be during the summer. Aside from that, we loved the accommodation and the service. Definitely will come back again but would come back during the non-peak season.
Stayed 3 nights in Jan 2024
Response from Rancho Caymus Inn on Jan 18, 2024
Thank you so much, we absolutely loved having you both!

10/10 Excellent

Hualiang

Stayed 1 night in Jan 2024
Response from Rancho Caymus Inn on Jan 18, 2024
Thank you!

10/10 Excellent

Jason

Stayed 2 nights in Jan 2024
Response from Rancho Caymus Inn on Jan 18, 2024
Thank you!

10/10 Excellent

sarper, san francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cute, great location, would stay again next time we re in Napa.
Stayed 2 nights in Jan 2024
Response from Rancho Caymus Inn on Jan 18, 2024
Thank you so much for taking the time to share your experience.

10/10 Excellent

Priscilla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Rancho Caymus Inn on Jan 18, 2024
Thank you!

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Rancho Caymus Inn on Jan 18, 2024
Thank you so much!

10/10 Excellent

Lilianna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Rancho Caymus Inn on Jan 18, 2024
Thank you!

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delightful!
Stayed 1 night in Dec 2023
Response from Rancho Caymus Inn on Jan 18, 2024
Thank you!

2/10 Terrible

Olivier

Stayed 1 night in Dec 2023
Response from Rancho Caymus Inn on Jan 18, 2024
Thank you!

10/10 Excellent

Ferdin

Stayed 1 night in Dec 2023
Response from Rancho Caymus Inn on Dec 27, 2023
Thank you so much!

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Rancho Caymus Inn on Jan 18, 2024
Thank you!

10/10 Excellent

Nicklaus

Stayed 2 nights in Dec 2023
Response from Rancho Caymus Inn on Dec 27, 2023
Thank you!

10/10 Excellent

Stewart Wright

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique history and design of the Ranch Caymus Inn. Staff, breakfast, layout of rooms with excellent furniture, art, lighting and bathroom. Hard to imagine a better and more personable place to stay and visit Napa.
Stayed 3 nights in Dec 2023
Response from Rancho Caymus Inn on Dec 27, 2023
Thank you so much for taking the time to share your experience, we really appreciate it.

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will not stay anywhere else in Napa. Central location in relation to all the wineries and state parks, excellent rooms (we had a huge first floor corner suite with private terrace) and very very good breakfast. Pool and hot tub were an added bonus as was the taqueria across the street. Staff was super attentive and helpful. Oh and wine tastings every other night. Can’t wait to go back!!!
Stayed 4 nights in Nov 2023
Response from Rancho Caymus Inn on Nov 15, 2023
Thank you for taking the time to share such a fantastic review of your recent stay at our hotel in Napa Valley! We're thrilled to hear that you had such a memorable experience.

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It exceeds our expectations in every way, staffs were super friendly, the room is spacious and well designed, everything made sense, we will definitely come back again!
Stayed 1 night in Nov 2023
Response from Rancho Caymus Inn on Nov 15, 2023
Thank you so much Karen!

6/10 Okay

Daisy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
You pay for the beauty…
No doubt that this is a comfortable place to stay. But for the price you pay, the service did not meet my expectations and breakfast was ok. Would prefer a buffet for several options. Would recommend but probably not the best in town.
Stayed 1 night in Oct 2023
Response from Rancho Caymus Inn on Oct 30, 2023
Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found our accommodations comfortable. However, we're sorry to hear that the service and breakfast didn't fully meet your expectations. Our breakfast is quite loved by guests.We appreciate your suggestions regarding the breakfast options, and we'll certainly take that into consideration as we continue to improve our offerings. Guest feedback is invaluable to us as it helps us refine our services.

10/10 Excellent

Edvaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhoso! Sem detalhes, o conforto do hotel é incrível, todos muito atenciosos em especial a Cíntia, nos ajudou com reserva das vinícolas e nos deu várias dicas ! Meu lugar em Napa, com certeza! Próximo das vinícolas mais famosas e na esquina do do hotel tem um restaurante muito bom. Quarto enorme, cama muito confortável!
Stayed 3 nights in Oct 2023
Response from Rancho Caymus Inn on Oct 30, 2023
Thank you so much!

10/10 Excellent

Hayley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Rancho Caymus Inn on Oct 18, 2023
Thank you!

10/10 Excellent

Marie, Los Gatos

Liked: Cleanliness
Beautiful property!
Response from Rancho Caymus Inn on Jan 18, 2024
Thank you so much! We loved having you.

10/10 Excellent

Ron

Stayed 1 night in Aug 2023
Response from Rancho Caymus Inn on Sep 25, 2023
Thank you Ron!