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Reviews of Baymont by Wyndham Cambridge

2.5 out of 5
Baymont by Wyndham Cambridge
61595 Southgate Parkway, Cambridge, OH

Reviews

8.0

Very good

Rating 10 - Excellent. 325 out of 941 reviews" "
Rating 8 - Good. 370 out of 941 reviews" "
Rating 6 - Okay. 155 out of 941 reviews" "
Rating 4 - Poor. 52 out of 941 reviews" "
Rating 2 - Terrible. 39 out of 941 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Carren

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities
Average
Stayed 1 night in Mar 2024

8/10 Good

George & Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get room. Could use a upgrade but still good. Bathrooms are very small. No real issues
Stayed 1 night in Mar 2024
Response from Michael - General Manager on Mar 26, 2024
Thank you for taking the time to rate and review your stay with our hotel. We are an older hotel and try to keep the hotel clean and comfortable. We appreciate your business and hope you will stay with us again when you area in the area.

8/10 Good

Dave

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, welcoming staff. Rooms clean with all amenities. The building is rundown on the outside. Needs some paint or new siding.
Stayed 1 night in Mar 2024
Response from Michael - General Manager on Mar 26, 2024
We are glad you found our staff welcoming and friendly and our hotel clean and comfortable. Hopefully once the weather warms we will be able to address the exterior of the hotel. We do appreciate your business and hope you will stay with us again in the future.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Michael - General Manager on Mar 4, 2024
Thank you for taking the time to rate our hotel. We are glad you had a great stay with us. We appreciate your business and hope you stay with us again!

10/10 Excellent

Kathie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pet Friendly & a great price! Pool 👍
Stayed 1 night in Feb 2024
Response from Michael - General Manager on Mar 4, 2024
We are delighted that you had a good stay with us and had a chance to enjoy our heated indoor pool. Thank you for your patronage, we hope you will stay with us again!

10/10 Excellent

Jessica and Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I booked a king superior suite for an overnight getaway and overall we were very pleased with stay the room was spacious and clean with a comfortable bed. Heat worked great. Water pressure in the shower was perfect. Hot tub was so relaxing but the motor for the jets was loud. Pool looked inviting but we didnt get in as we didnt want to make a cold wet walk back to our room lol Night staff and morning manager was friendly and helpful. Breakfast was warm and filling.
Stayed 1 night in Feb 2024
Response from Michael - General Manager on Mar 4, 2024
Thank you for taking the time to let us know about your stay. We are glad that you enjoyed every aspect of your stay with our hotel. We appreciate your business and hope to see you again soon!

10/10 Excellent

Jon

Stayed 1 night in Jan 2024
Response from Michael - General Manager on Jan 25, 2024
Thank you for taking the time to rate your stay with our hotel. We are glad you enjoyed your stay with us. We appreciate your business and hope to see you again soon!

10/10 Excellent

Jayme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Michael - General Manager on Jan 25, 2024
Thank you for taking the time to rate your stay with our hotel. We are glad you enjoyed your stay with us. We appreciate your business and hope to see you again soon!

8/10 Good

Pam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice.
Stayed 2 nights in Dec 2023
Response from Michael - General Manager on Jan 25, 2024
Thank you for taking the time to rate your stay with our hotel. We are glad you found our hotel staff very nice and enjoyed your stay with us. We appreciate your business and hope to see you again soon!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Michael - General Manager on Jan 25, 2024
Thank you for taking the time to rate your stay with our hotel. We are glad you enjoyed your stay with us. We appreciate your business and hope to see you again soon!

8/10 Good

Tammy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the breakfast was good, & location was good!
Stayed 1 night in Dec 2023
Response from Michael - General Manager on Jan 25, 2024
Thank you for taking the time to rate and review your stay with our hotel. We are glad you found the hotel clean and enjoyed our hot complimentary breakfast. We appreciate your business and hope you stay with us again!

8/10 Good

Steven

Travelled with family
Liked: Staff & service, amenities
It was better then the last hotel stay. The staff was great. The hot tub was out of order.
Stayed 1 night in Dec 2023
Response from Michael - General Manager on Dec 18, 2023
We are glad you enjoyed your stay with our hotel. We apologize that our hot tub is out of order, we do have that listed on this site as well as other booking engines so that people area aware upon booking. We hope you will stay with us again when you travel through the area!

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean. The beds and pillows were very comfortable. Double sheets (over and under the comforter) is a plus. The self-serve breakfast was delicious with lots of choices.
Stayed 1 night in Dec 2023
Response from Michael - General Manager on Dec 18, 2023
We are glad you found everything clean and comfortable and enjoyed our hot complimentary breakfast. We hope you will stay with us again!

10/10 Excellent

Latasha P

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Michael - General Manager on Dec 18, 2023
Thank you for the 5-star review, we hope you enjoyed your stay with our hotel. We appreciate your business and hope you will stay with us again!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Michael - General Manager on Dec 18, 2023
Thank you for the complimentary review. We appreciate your business and hope to see you again soon!

2/10 Terrible

Wesley

Liked: Staff & service
I had to cancel due to almost cutting my finger complete off, had to cancel because i had spent the night in the emergency room, and havent gotten a refund for cancelling the reservation.
Stayed 1 night in Nov 2023
Response from Michael - General Manager on Dec 18, 2023
We were sorry to hear of your accident at work with your finger. We did let you know that unfortunately you booked directly with Expedia and paid them and not the hotel direct and that you would need to contact Expedia. If you look at your charge on your card it was from Expedia and not Baymont Inn.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Nov 2023
Response from Michael - General Manager on Nov 30, 2023
We are glad that you enjoyed every aspect of your stay with our hotel. We appreciate your business and hope you will stay with us again in the future!

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was right there and convenient
Stayed 1 night in Nov 2023
Response from Michael - General Manager on Nov 22, 2023
Thank you for taking the time to rate your stay with our hotel. We hope you enjoyed your stay. We appreciate your business and hope you will stay with us again in the future.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Michael - General Manager on Nov 22, 2023
Thank you for taking the time to rate your stay with our hotel. We appreciate your business and look forward to your next stay with us.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
dissappointing
Picked this hotel without my usual research. Unfortunately, the rooms need refurbished. The lobby and pool area, which seem fine, do not represent the room conditions.
Stayed 2 nights in Nov 2023
Response from Michael - General Manager on Nov 13, 2023
We are sorry that you had issues with your room. We will certainly look into the problems that you experienced. We would have been happy to switch rooms for you had we been aware of your dissatisfaction. We appreciate your business and wish you safe future travels.

10/10 Excellent

Veronica, WILLOUGHBY HILLS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a good place good value
Stayed 1 night in Oct 2023
Response from Michael - General Manager on Nov 1, 2023
Thank you for the positive review. We are glad you enjoyed your stay with our hotel and we hope that we have the privilege of hosting you again.

6/10 Okay

Samantha

Travelled with family and small children
Liked: Property conditions & facilities
The pool and hot tub are great. The rooms are dated. The heater sounded like a diesel truck taking off on the interstate each time it kicked on. The halls were noisy, especially in the AM. Decided to leave at 2am and driving home because my kids woke up every time the heater kicked on or someone entered/exited their room.
Stayed 2 nights in Oct 2023
Response from Michael - General Manager on Nov 1, 2023
I apologize there was an issue with your room with the heater making a funny noise, had you notified the front desk we would have been more then happy to have moved you to another room. Again we apologize for the inconvenience. We appreciate your business hope to have the chance to serve you better in the future.

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Michael - General Manager on Nov 1, 2023
Thank you for taking the time to rate your stay with our hotel. We hope you enjoyed your stay and we do appreciate your business.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, The King Suite Room was Amazing!
Stayed 2 nights in Oct 2023
Response from Michael - General Manager on Nov 1, 2023
We are glad you enjoyed the king suite! We appreciate your business and hope you will stay with us again in the future!

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Michael - General Manager on Oct 14, 2023
Thank you for taking the time to rate your stay with our hotel. We hope you will stay with us again in the future. We appreciate your business!

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service
Only way to second floor was by stairs. Staff was friendly and breakfast options were plentiful.
Stayed 1 night in Oct 2023
Response from Michael - General Manager on Oct 14, 2023
We are glad you found our staff to be friendly and our enjoyed our complimentary hot breakfast. We hope you will consider stay with us again in the future when you are in the area.

8/10 Good

Kenny

Travelled with family
Very clean hotel,breakfast was very good! One mattress which was in a room for one group traveling with us needs to be replaced. Too soft.
Stayed 2 nights in Oct 2023
Response from Michael - General Manager on Oct 14, 2023
Thank you for taking the time to rate you review your stay with our hotel. We are glad you found the hotel clean and enjoyed our complimentary hot breakfast. We hope you will stay with us again in the future, we do appreciate your business.

10/10 Excellent

Jim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Michael - General Manager on Oct 14, 2023
Thank you for taking the time to rate your stay with our hotel. We hope you will stay with us again in the future. We appreciate your business!

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Michael - General Manager on Oct 14, 2023
Thank you for taking the time to rate your stay with our hotel. We hope you will stay with us again in the future. We appreciate your business!

8/10 Good

Tina

Stayed 1 night in Sep 2023
Response from Michael - General Manager on Oct 14, 2023
Thank you for taking the time to rate your stay with our hotel. We hope you will stay with us again in the future. We appreciate your business!

6/10 Okay

Tina

Travelled with partner
Disliked: Amenities
Bags in tub … very musky smell
Stayed 1 night in Sep 2023
Response from Michael - General Manager on Oct 14, 2023
We are very sorry to hear that you had issues with your accommodations. We will certainly look in to your concerns and address them. We do appreciate your business and hope you will consider staying with us again in the future.

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Good price
Stayed 2 nights in Sep 2023
Response from Michael - General Manager on Oct 14, 2023
We are glad that you were happy with your accommodations and the price. We hope you will stay with us again in the future when you travel through the area. Thank you for your business.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building is clean and attractive but halls have a very noticeable musty type of smell.
Stayed 1 night in Sep 2023
Response from Michael - General Manager on Sep 11, 2023
Thank you for taking the time to rate and review your stay with our hotel. We are glad you found the hotel clean and attractive and that overall you enjoyed your stay with us. We hope you will stay with us again on your future travels. We appreciate your business.

2/10 Terrible

Kalen

Disliked: Cleanliness, property conditions & facilities, room comfort
Wyndham should be ashamed to have their name on th
This hotel was listed as a Baymont by Wyndham so we thought it being a Wyndham property it would be nice. However it was dirty, the room smelled like mold & there were multiple broken things in the room. I would suggest Wyndham do a surprise inspection on this place & check rooms 128 especially. Even the breakfast offered was mediocre as they only put 6 of the mini donuts out at a time. Guests had to keep asking if they had more of the bakery items available & only when asked did they restock.
Stayed 2 nights in Sep 2023
Response from Michael - General Manager on Sep 11, 2023
We are sorry that we fell short of your expectations. We will certainly look into the issues you experienced with your room and make sure that housekeeping and maintenance correct any issues. We will also speak to the breakfast attendant and make sure she is keeping a better eye on the breakfast items to keep them fully stocked. Again we apologize and wish you safe future travels.

4/10 Poor

William

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Michael - General Manager on Sep 11, 2023
Based on your review it appears we fell short of your expectations and for that we apologize. Please feel free to reach out the hotel direct to let us know what we could do to improve your next stay with us.

10/10 Excellent

David

Travelled with partner
Liked: Amenities
Close to major highways
Stayed 2 nights in Aug 2023
Response from Michael - General Manager on Sep 11, 2023
Thank you for taking the time to rate your stay with us. We hope that you did enjoy your stay. We do appreciate your business and look forward to your next stay with us.

6/10 Okay

EARL

Business traveller
only changing sheets and towls every 3 days is not a good idea.
Stayed 2 nights in Aug 2023
Response from Michael - General Manager on Sep 11, 2023
Thank you for your feedback. As the literature in the rooms state that is our attempt to be a more "Green Hotel" and reduce the strain on the environment. However, the literature also states that if you wish to have your linens and towels changed more often to simply let the housekeeping attendant know. We hope you will consider staying with us again as we do appreciate your business. We wish you safe future travels.

6/10 Okay

Jerry or Kimberly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
You Get What You Pay For
Baymont hotels are just not up to our standards. Customer service was great, and the room was clean but the smell throughout the hotel was awful. The bed was rock hard, and the air conditioning was working hard to get it chilled in the room. The pool and hot tub were nice but wear and tear throughout the hotel was apparent with patch jobs EVERYWHERE!
Stayed 1 night in Aug 2023
Response from Michael - General Manager on Oct 14, 2023
We are sorry that we feel short of your expectations and will work hard to address the issues you experienced during your stay. We appreciate your business and your feedback and wish you safe future travels.

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very nice, however, we had to switch rooms because our first room smelled so musty and moldy. the second room was better. Building is old and rooms are ok, but not great. peeling paint, dents, and an overall damp feeling throughout.
Stayed 1 night in Aug 2023
Response from Michael - General Manager on Oct 14, 2023
Thank you for taking the time to let us know about your experience at our hotel. We will certainly will look into the issues you experienced. We do appreciate your business and hope you will consider staying with us again in the future.

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
It was very convenient for what we needed and very friendly staff. We will be making many trips there and plan to stay again.
Stayed 3 nights in Aug 2023

8/10 Good

Robert, Union City

Travelled with group
Liked: Cleanliness, staff & service, amenities
Convenient location right off the interstate, surrounded by other hotels and food options.
Stayed 2 nights in Aug 2023

10/10 Excellent

Debora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Michael - General Manager on Sep 11, 2023
Thank you for taking the time to rate your stay with our hotel. We do hope you enjoyed your stay with us and we look forward to your return visit.

10/10 Excellent

Brittany

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and peaceful
Stayed 2 nights in Jul 2023
Response from Michael - General Manager on Sep 11, 2023
We are glad that you had a restful stay with us. Thank you for being our guest we do appreciate your business. We look forward to your next stay!

4/10 Poor

Andrea

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Sink gets clogged lights are burning out restroom needs to be re model
Stayed 1 night in Jul 2023
Response from Michael - General Manager on Jul 21, 2023
We are sorry that you had issues with your bathroom during your stay. We will certainly look into the issues and have them addressed. We do appreciate your business and your feedback and hope you will consider staying with us again when you travel through the area.

8/10 Good

Victor

Stayed 1 night in Jul 2023
Response from Michael - General Manager on Jul 21, 2023
Thank you for taking the time to rate your stay with our hotel. We hope you had an enjoyable stay. We appreciate your business.

8/10 Good

Michael

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Mostly a good experience.
Mostly a good experience. I found hairs in the tub. Not good. Pool was good. Breakfast was very good.
Stayed 1 night in Jul 2023
Response from Michael - General Manager on Jul 21, 2023
Thank you for taking the time to let us know about your stay. We are glad you enjoyed the heated indoor pool and our hot continental breakfast. We will address the housekeeping issue you experienced. We appreciate your business and wish you safe travels.

10/10 Excellent

Kayla

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Loved the pool, hot tub, rooms very clean, nice and quiet. Staff was not very professional and slow during checkin.
Stayed 1 night in Jun 2023
Response from Michael - General Manager on Jul 4, 2023
We are glad to hear that overall you enjoyed your stay with us and found our rooms clean and comfortable. I am sorry that you had issues with our staff, we will certainly speak with the staff in regards to professionalism. We appreciate your business and hope you will stay with us again.

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spend my honeymoon weekend it the executive suite with hot tub. Was amazing. The breakfast in the morning includes eggs and sausage or sausage gravy on top of the normal breads, cereal and juices a typical cheap continental breakfast gives. Very friendly staff and very decent pool facilities. We are planning another weekend trip there soon!
Stayed 2 nights in Jun 2023
Response from Michael - General Manager on Jul 4, 2023
Thank you for choosing our executive suite for your honeymoon. We are so glad that it was a great stay for your and thrilled to hear that you are looking to return for a weekend getaway. Congratulations and warmest of wishes.

4/10 Poor

Cheryl

Travelled with family
Liked: Staff & service
The beds are too hard. Felt like I was sleeping on boards. Then when I got moved to a Handicapped accessible room, the bed was too high off the ground. Room 106. The cleaning staff were really nice. As were the front desk people
Stayed 2 nights in Jun 2023
Response from Michael - General Manager on Jul 4, 2023
We are sorry that you had issues with your stay. We will certainly look into the concerns that you addressed in your review. We are glad that you found our staff nice and accommodating. We hope you will consider us again in the future.

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service
Nice enough place to stay. Would stay again when in area. Pool/Hot Tub were nice but the towels wouldn’t even for around my 8yr old grand daughter.
Stayed 1 night in Jun 2023
Response from Michael - General Manager on Jul 4, 2023
Thank you for taking the time to review your stay with our hotel. I am glad that you enjoyed your stay. Just a little FYI - The pool towels are smaller then guest room towels and the reason for that is usually during the summer people oddly enough take our pool towels home, at times we will find dozens and dozens of towels missing from our inventory every month. So we do go with the most cost effective towels for that reason. Just letting you know the truth. Hopefully you will stay with us again.